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The Customer Service Specialists

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Page 1: Service Brochure

0845 018 0711

Acme House, Philips Road, Whitebirk Ind. Est, Blackburn, Lancashire, BB1 5RLTel: 01254 277999 | Fax: 01254 277988 | Email: [email protected]| Web: www.acmefg.com

The Customer Service Specialists

The Single Source Solutions Provider

Page 2: Service Brochure

Acme have had an unrivalled reputaon for both service and customer care for the past 50 years.

We have a dedicated service department with the skills and knowledge to quickly diagnose breakdowns and take effecve remedial acon, thereby minimising the effect on your business.

TTaking up a Planned Preventave Maintenance (PPM) contract can protect your investment and ensure that

you are always ge ng the best performance from your equipment. We would always recommend taking out a plan, reliability is essenal and knowing that your systems are protected is fundamental.

With this in mind, Acme have devised a range of maintenance and repair packages for you.

InIn a busy environment it is easy to neglect your equipment unl something goes wrong, which can result in a large bill, lost stock as well as lost trading me.

BRONZEBronze will provide you with one preventave visit per year as well as cover for call out and labour costs if your equipment breaks down.

SILVERPProvides all the benfits of bronze and will cover you for any parts used to the value of £100 +VAT.

Bronze and Silver Package Gold PackageGOLDThe Gold package will give you total peace of mind, for a very modest cost. Select this level and you will benefit from all the benefits of both the Bronze and Silver packages but you will also be covered for all call out, labour and parts costs.

Gold Package

Bronze Package

Silver Package

Maintenance Packages

For Peace of Mind and Reliability

Page 3: Service Brochure

At Acme, we believe in servicing our clients to the best of our ability, and this includes helping you to find the right soluon to financing your equipment investment.

Rent to Buy is a simple way of spreading the inial cost of investment in new equipment with the added advantage of being able to reduce your tax bill.

RRental payments can usually be deducted as a business expense on your tax return, reducing the net cost of the investment. We have various simple Refrigeraon and

Catering equipment rental schemes to ensure that you are ge ng the best possible soluon to your requirements without an expensive inial outlay cost that takes vital capital away from your business.

OurOur equipment rental stock consists of a wide range of products, ranging from Serve Over Counters and Display Fridges to Mul-Deck Chillers and Chest Freezers, Refrigerators, Glass Washers and Icemakers with a low cost weekly charge and full equipment maintenance and upkeep during the rental duraon.

If you ulise our Acme Rental Opon lease then you can enjoy the following benefits:

- A simple and affordable 12 month contract - Full equipment maintenance and upkeep during the equipment rental duraon

Rental Opon Rent to BuyAcme ‘Rent to Buy’ allows for more flexibility with the contract when the 12 months rental term is complete, you have the opon to: - Pay a final instalment toward your equipment - Connue your equipment rental- Upgrade/change your equipment - End the rental (we will remove all equipment free of charge)

24 Hours, 7 Days a week, 365 Days a year. We will be here when your business needs our help.

0800 970 5676

Rent to Buy PackagesWe have a wide range of rent to buy and maintenance packages

Rent to Buy

Page 4: Service Brochure

Acme Services

Refrigeraon Systems and Cabinets

Fabricaon

We understand that commercial refrigeraon is a crucial element of various businesses, that is why we are dedi-cated to finding our customers a quality, affordable and durable refrigeraon soluon. Our products are second to none, encompassing a broad spectrum of commercial refrigeraon equipment including chest freezers, up-right freezers, blast chillers, ice machines, counter fridge ranges, display counters, cold rooms and freezer rooms.

To ensure that we keep control of all elements of a turnkey project we have our own in-house fabricaon team who have many years of experience in stainless steel fabricaons used within foodservice and catering equip-ment markets.

This experience enables us to offer our clients a complete soluon to their fabricaon needs from design of equipment through to installaon. We currently offer a range of bespoke servery systems, back and underbars, service chambers, sinks, benches and shelving all at compe ve prices.

Heang Venlaon and Air CondioningAcme can offer an extensive range of HVAC services in the design, installaon and maintenance of Heang, Venlaon and Air-condioning systems for a wide range of clients and buildings.

We are the main agents for various HVAC equipment manufacturers, allowing us to offer unbiased assessments of your needs and requirements as well as the flexibility to offer the right soluons for your business, all backed up by outstanding customer service and compe ve quotaons.

Catering and Kitchen DesignAt Acme we have over 50 years experience in designing, supplying and installing catering equipment.Our dedicated catering equipment team can provide expert imparal advice in kitchen design and equipment specificaon.

We use the latest technology to carry out designs and pride ourselves on the quality and detail of the 3D drawings we are able to provide. We have an impressive porolio of clients which includes schools, restaurants, pub kitchens, fast food outlets and staff canteens.