service catalogue
TRANSCRIPT
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• Service Catalogue
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Cloud computing On-demand self-service
1 On-demand self-service allows users to obtain, configure and deploy cloud
services themselves using cloud service catalogues, without requiring the assistance of IT. This feature is listed by the National Institute of
Standards and Technology (NIST) as a characteristic of cloud computing.
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Cloud computing On-demand self-service
1 The self-service requirement of cloud computing prompts infrastructure vendors to create cloud computing templates, which are obtained from
cloud service catalogues. Manufacturers of such templates or blueprints include
BMC Software (BMC), with Service Blueprints as part of their cloud
management platform Hewlett-Packard (HP), which names its templates as HP Cloud Maps, RightScale and Red Hat,
which names its templates CloudForms.
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Information Technology Infrastructure Library - Service design
1 The Service Design (SD) volume provides good-practice guidance on the design of IT services, processes,
and other aspects of the service management effort
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Information Technology Infrastructure Library - Service Catalogue management
1 Service Catalogue management maintains and produces Service Catalogue and ensures that it
contains accurate details, dependencies and interfaces of all
services made available to customers. Service Catalog
information include:
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ITIL - Service design
1 The Service Design (SD) volume provides good-practice guidance on the design of IT services, processes,
and other aspects of the service management effort
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ITIL - Service design
1 # Service Catalogue management
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APM Group - IT Service Management Qualifications
1 The company operates the accreditation and certification schemes for ITIL (Information
Technology Infrastructure Library) and for Service Catalogue within the
IT Service Management field.
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Lean IT - Value Streams
1 Examples: application performance management, data backup, and Service
Catalogue|service catalog
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Configuration Management (ITIL) - Service Catalogue management
1 Service Catalogue management maintains and produces the Service Catalogue and ensures
that it contains accurate details, dependencies and interfaces of all services made available to
customers. Service Catalog information includes:
https://store.theartofservice.com/the-service-catalogue-toolkit.html
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