service catalogue

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• Service Catalogue https://store.theartofservice.com/the-service-catalogue- toolkit.html

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Page 1: Service Catalogue

• Service Catalogue

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 2: Service Catalogue

Cloud computing On-demand self-service

1 On-demand self-service allows users to obtain, configure and deploy cloud

services themselves using cloud service catalogues, without requiring the assistance of IT. This feature is listed by the National Institute of

Standards and Technology (NIST) as a characteristic of cloud computing.

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 3: Service Catalogue

Cloud computing On-demand self-service

1 The self-service requirement of cloud computing prompts infrastructure vendors to create cloud computing templates, which are obtained from

cloud service catalogues. Manufacturers of such templates or blueprints include

BMC Software (BMC), with Service Blueprints as part of their cloud

management platform Hewlett-Packard (HP), which names its templates as HP Cloud Maps, RightScale and Red Hat,

which names its templates CloudForms.

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 4: Service Catalogue

Information Technology Infrastructure Library - Service design

1 The Service Design (SD) volume provides good-practice guidance on the design of IT services, processes,

and other aspects of the service management effort

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 5: Service Catalogue

Information Technology Infrastructure Library - Service Catalogue management

1 Service Catalogue management maintains and produces Service Catalogue and ensures that it

contains accurate details, dependencies and interfaces of all

services made available to customers. Service Catalog

information include:

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 6: Service Catalogue

ITIL - Service design

1 The Service Design (SD) volume provides good-practice guidance on the design of IT services, processes,

and other aspects of the service management effort

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 7: Service Catalogue

ITIL - Service design

1 # Service Catalogue management

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 8: Service Catalogue

APM Group - IT Service Management Qualifications

1 The company operates the accreditation and certification schemes for ITIL (Information

Technology Infrastructure Library) and for Service Catalogue within the

IT Service Management field.

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 9: Service Catalogue

Lean IT - Value Streams

1 Examples: application performance management, data backup, and Service

Catalogue|service catalog

https://store.theartofservice.com/the-service-catalogue-toolkit.html

Page 10: Service Catalogue

Configuration Management (ITIL) - Service Catalogue management

1 Service Catalogue management maintains and produces the Service Catalogue and ensures

that it contains accurate details, dependencies and interfaces of all services made available to

customers. Service Catalog information includes:

https://store.theartofservice.com/the-service-catalogue-toolkit.html