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Service Credit Service Credit Online Certification Online Certification and Correction and Correction Training Training By Paula C. Rhodes By Paula C. Rhodes Created by: Martha Rosa Created by: Martha Rosa Updated: 04/20/2007 Updated: 04/20/2007

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Page 1: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

Service Credit Online Service Credit Online Certification and Correction Certification and Correction

TrainingTraining

By Paula C. Rhodes By Paula C. Rhodes

Created by: Martha RosaCreated by: Martha RosaUpdated: 04/20/2007Updated: 04/20/2007

Page 2: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 22

PURPOSE:PURPOSE:

Teach employers how to use the new Teach employers how to use the new electronic service credit online electronic service credit online certifications/corrections process.certifications/corrections process.

Identification of new and/or revised Identification of new and/or revised definitions.definitions.

Demonstrate the process of updating service Demonstrate the process of updating service credit online.credit online.

Page 3: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 33

Electronic Service Credit Electronic Service Credit Certification/CorrectionsCertification/Corrections

Electronic Reporting- Historical and Day-Electronic Reporting- Historical and Day-Forward service credit dataForward service credit data

- Correcting historical data online- Correcting historical data online

- Completing online corrections- Completing online corrections

- Identifying and certifying only questionable - Identifying and certifying only questionable yearsyears

Page 4: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 44

DefinitionsDefinitions Full-time EarningsFull-time Earnings

- Compensation that would be payable if the employee worked - Compensation that would be payable if the employee worked full-time for the full normal working period.full-time for the full normal working period.

Includes:Includes:- Full-time base pay and any additional payments such as:- Full-time base pay and any additional payments such as: 1) PIP1) PIP 4) Stipends4) Stipends 2) Summer School2) Summer School 5) Sales Taxes5) Sales Taxes 3) Overtime3) Overtime 6) Bonuses6) Bonuses

Can be equal or greater than actualCan be equal or greater than actual

Do not reduce because a member is dockedDo not reduce because a member is docked

Page 5: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 55

Definitions - continuedDefinitions - continued

Service Credit = actual salary/full-time earningsService Credit = actual salary/full-time earnings Questionable YearsQuestionable Years

- Actual salary decreases more than 5% from - Actual salary decreases more than 5% from previous yearprevious year

- 1- 1stst year of employment not previously certified year of employment not previously certified

- Change employers during a fiscal year- Change employers during a fiscal year

- All partial years of service credit not previously - All partial years of service credit not previously certifiedcertified

Page 6: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 66

Updating Service Credit OnlineUpdating Service Credit Online

Page 7: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 77

Receive a Receive a request to request to certify a certify a

member’s member’s employment employment

historyhistory

Page 8: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 88

Questionable Questionable Years LetterYears Letter

Page 9: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 99

1. Check member 1. Check member information to information to

see if correct on see if correct on the Member the Member

Account Account SummarySummary

2. Identify 2. Identify questionable questionable

years on years on Account HistoryAccount History

3. Print a copy of 3. Print a copy of the account the account

history screenhistory screen

Page 10: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1010

1.1. Receive request to Receive request to certify employment certify employment

historyhistory2.2. Verify member infoVerify member info

3.3. Identify questionable Identify questionable yearsyears

1.1. Receive request to Receive request to certify employment certify employment

historyhistory2.2. Verify member infoVerify member info

3.3. Identify questionable Identify questionable yearsyears

Salary has been reported Salary has been reported incorrectly.incorrectly.

An identified questionable An identified questionable year is correct.year is correct.

Page 11: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1111

Employer is Employer is correcting the full correcting the full

time rate, therefore, time rate, therefore, we select from the we select from the

main menu:main menu:

Employer is Employer is correcting the full correcting the full

time rate, therefore, time rate, therefore, we select from the we select from the

main menu:main menu:

System member System member belongs tobelongs to

Member’s social Member’s social security numbersecurity number

Year that is to be Year that is to be correctedcorrected

Page 12: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1212

1. Receive request 1. Receive request to certify to certify

employment historyemployment history

1. Receive request 1. Receive request to certify to certify

employment historyemployment history

2. Check and compare the 2. Check and compare the account history and Annual account history and Annual

Salary/Contribution Salary/Contribution History to the reported History to the reported employer information.employer information.

2. Check and compare the 2. Check and compare the account history and Annual account history and Annual

Salary/Contribution Salary/Contribution History to the reported History to the reported employer information.employer information.

NOTE: YEAR 2004/2005 NOTE: YEAR 2004/2005 FULL TIME RATE IS FULL TIME RATE IS INCORRECT ON THE INCORRECT ON THE

ANNUAL ANNUAL SALARY/CONTRIBUTION SALARY/CONTRIBUTION

HISTORY. HISTORY.

Page 13: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1313

3. From main 3. From main menu select menu select Full-Time Full-Time

Salary Salary CorrectionCorrection

3. From main 3. From main menu select menu select Full-Time Full-Time

Salary Salary CorrectionCorrection

a. Enter the full-time Salary a. Enter the full-time Salary reported by employer.reported by employer.

b. Using the drop-down menu (see b. Using the drop-down menu (see example) select the reason for the example) select the reason for the change, in this case, Full-Time not change, in this case, Full-Time not

Previously Reported.Previously Reported.

c. Enter a comment, if necessary.c. Enter a comment, if necessary.

d. Click the Replace Button d. Click the Replace Button to complete the update.to complete the update.

EXAMPLEEXAMPLEEXAMPLEEXAMPLE

Page 14: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1414

Part-Time Eligibility?Part-Time Eligibility? Are you certifying an employee’s service who works Are you certifying an employee’s service who works

less than a full day? This employee gets actual and less than a full day? This employee gets actual and eligibility credit.eligibility credit.

Enter the Full-Time Salary as if the Enter the Full-Time Salary as if the employee worked the entire year at full employee worked the entire year at full

pay.pay.

Service Credit = part-time salary Service Credit = part-time salary paid divided by full-time salarypaid divided by full-time salary

Comment: Type in the % effort the Comment: Type in the % effort the employee worked. Example – 4 out of 8 employee worked. Example – 4 out of 8

hours = 50% efforthours = 50% effort

Page 15: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1515

1.1. Enter correct full time Enter correct full time rate.rate.

2.2. Select reason for Select reason for correction.correction.

3.3. Enter comment.Enter comment.4.4. Click Replace.Click Replace.

1.1. Enter correct full time Enter correct full time rate.rate.

2.2. Select reason for Select reason for correction.correction.

3.3. Enter comment.Enter comment.4.4. Click Replace.Click Replace.

NOTE: A message will NOTE: A message will be displayed along with be displayed along with the changes made when the changes made when

the transaction is the transaction is completed.completed.

NOTE: A message will NOTE: A message will be displayed along with be displayed along with the changes made when the changes made when

the transaction is the transaction is completed.completed.

Page 16: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1616

Verification of UpdateVerification of UpdateGo to Account HistoryGo to Account History

a. Service Credit has been adjusted and marked as a. Service Credit has been adjusted and marked as

certified.certified.

b. Comment line, gives reason and shows b. Comment line, gives reason and shows

member worked part-time and receivesmember worked part-time and receives

extra eligibility credit.extra eligibility credit.

c. Click on Sequence number and the c. Click on Sequence number and the

correction entered will be displayed.correction entered will be displayed.

Page 17: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1717

1.1. Receive Questionable Year Letter Receive Questionable Year Letter from TRSLfrom TRSL

2.2. Verify member informationVerify member information3.3. Use this to certify that all Use this to certify that all

questionable years are correct.questionable years are correct.

1.1. Receive Questionable Year Letter Receive Questionable Year Letter from TRSLfrom TRSL

2.2. Verify member informationVerify member information3.3. Use this to certify that all Use this to certify that all

questionable years are correct.questionable years are correct.

Select Questionable Year Certification when certification shows Select Questionable Year Certification when certification shows that all reported information (that all reported information (actual salary, full-time rate, and actual salary, full-time rate, and

service creditservice credit) is correct. ) is correct.

Page 18: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1818

Employer is correcting Employer is correcting the first year of the first year of

employment that is a employment that is a questionable year. All questionable year. All information that has information that has

been reported to TRSL is been reported to TRSL is correct, therefore, we correct, therefore, we select from the main select from the main

menu:menu:

Employer is correcting Employer is correcting the first year of the first year of

employment that is a employment that is a questionable year. All questionable year. All information that has information that has

been reported to TRSL is been reported to TRSL is correct, therefore, we correct, therefore, we select from the main select from the main

menu:menu:

Member’s social Member’s social security numbersecurity number

Year that is Year that is questionable questionable

System member System member belongs tobelongs to

Page 19: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 1919

Verify information reported for Verify information reported for questionable year matches questionable year matches what has been previously what has been previously

reported to TRSL.reported to TRSL.

Verify information reported for Verify information reported for questionable year matches questionable year matches what has been previously what has been previously

reported to TRSL.reported to TRSL.

Page 20: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 2020

Comment can Comment can be added if be added if

neededneeded

Click Submit button Click Submit button when finishedwhen finished

Enter reason by Enter reason by clicking down arrow clicking down arrow

and highlightingand highlighting

NOTE: A message will NOTE: A message will be displayed along with be displayed along with the changes made when the changes made when

the transaction is the transaction is completed.completed.

NOTE: A message will NOTE: A message will be displayed along with be displayed along with the changes made when the changes made when

the transaction is the transaction is completed.completed.

Page 21: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 2121

VERIFICATION OF UPDATEVERIFICATION OF UPDATE

Go to Account HistoryGo to Account History

a.a. Service Credit has been marked as certified.Service Credit has been marked as certified.

b.b. Comment line, gives reason that verifies Comment line, gives reason that verifies questionable year is certified.questionable year is certified.

Page 22: Service Credit Online Certification and Correction Training By Paula C. Rhodes Created by: Martha Rosa Updated: 04/20/2007

created by M. Rosa 6/1/06created by M. Rosa 6/1/06 2222

QUESTIONS?QUESTIONS?