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SERVICE FOLDER 2020

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Page 1: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

SERVICE FOLDER 2020

Page 2: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

INDEX

1.-Café del Norte: Who are we?

2.-Our values

3.-Location, capacities, services, andprofessional equipment

4.-Latest actions

5.-Celebrate your event with us

6.-Contacts

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Page 3: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

1.- CAFÉ DEL NORTE: WHO ARE WE?

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Page 4: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

El Café del Norte… Valladolid´s Coffee!

Inaugurated in 1861 and completely remodeled between 2010 and 2011, it is the mostantique and emblematic hostelry establishment, with 156 years of life, and also one of themost antique in Spain.

Along with its inaguration, El Norte de Castilla-Dean of the spanish newspaper-published onJuly 10, 1861 the following news:

“New Café

We asume that our appreciable readers have seen the new and elegant cafe that hasopened on Calle de Santiago with the name of Café del Norte. The night of theinauguration we were honored to attend and were very pleased with the service andalso with the genres that we drank. If it continues this way we expect good results, asthese types of establishments have increased, the population gives a higher importanceto them, and therefor comes the need for everything to grow.¨

Therefore, it is an establishment with a great historic PAST, but modern in the PRESENT.

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Page 5: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

PAST

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Page 6: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

Owners

The establishment was initially run by the Gómez-Sigler family (1861 - 1940), and Mr. Faustino Ruiz joined in theyear 1940, and then moved on to the second phase to Mr. Aureliano Castro Castro and his children Fernandoand Juan Antonio Castro Fernández (1940 - 2008).

History and activities

1861. Mr. José Gómez y Mrs. Juana Sigler open a new café on Calle Santiago nº 5, with the name of CAFÉ DELNORTE. The name is explained by the Cantabrian origin of the Siglers.

1875. The café is expanded with the acquisition of nº 27 in Acera de San Francisco, today Plaza Mayor nº 11.Café del Norte also has a bar license, and a license to create sodas, with the Apple soda being its most famous.The recipe was lost with the exit of the last employee who made it.

1875/1900. The cafe is remodeld in various ocassions with pictorial decorations from the Valencian paintorMartí y Monsó, and the Levantine Ramón Micó.

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Page 7: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

1894. In the café is the first cyclist assembly of Valladolid (presided by Jorge María Ledesma and with NarcisoAlonso Cortés as vice-president) they wrote the first regulation for the use of the bicycles in Valladolid.

1905. Mr. José Gómez passes away, leaving the establishment in the hands of his children José, Micaela,Leopoldo, Carmen, Laurentino and Vicente.

1940. The Gómez-Sigler family associates with Mr. Faustino Ruiz Pérez.

1940. Mr. Aureliano Castro takes charge of the Cafe, later helped by his children Mr. Fernando y Mr. JuanAntonio Castro.

1945. The Hall of the street of Santiago becomes the social headquarters of the Real Valladolid for free.

1920/1970. Café del Norte becomes a performance café with performances in the interior and exterior of thepremises, masterfully recreated in several works by Francisco Umbra, a regular client of the establishment.

1940/2008. Mr. Aureliano Castro as head of Café del Norte was able to accede to the presidency of theProvincial Hostelry trade unión of Valladolid (1954/1975), Councillor (1961/1965) and deputy mayor ofValladolid (1970/1974), receiving in recognition the medal to the tourist merit in its category of Bronze (1969),the distinction to the Merit Union in its category of Medal of First Class (1969) and the silver medal to the meritin the Hostelry Industry (1973).

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Page 8: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza Mayor nº 11.

1986. It is the 125th anniversary of Café del Norte and it is awarded, amoung other recognitions, the Silvermedal of the city of Valladolid, as well as is first conmemorative plaque of “Centenary Company” of theChamber of Commerce of Valladolid.

1988/2010. Café del Norte has been the stage to diverse movies, shorts and television series. Mentioned areMonseñor Quijote, staring Sir Alec Guinnessa monografic short about Café del Norte and the movie ¨Anyonecan have a good day¨, both directed by the filmmaker, artist and writer Santiago Lorenzo and a comercial aboutthe fiftieth edition of the Seminci of Valladolid, directed by Isabel Coixet.

2005/2008. Mr. Fernando and Mr. Aureliano Castro pass away, respectively. At the time of Mr. Aureliano´sdeath, his grandchildren Mr. Fernando, Mr. Francisco and Mr. Carlos Castro Sinde take charge of theestablishment.

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Page 9: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

Past recognitions

We are honored to have received different historic awards and distinctions:

1. Gold and Silver medals in the exhibitions in París, Chicago, Ámsterdam, Madrid, Barcelona andValladolid (1861-1906).

2. Trophy of Kindness of the Voice of Valladolid, granted by Rem f1 to the Café del Norte (1962).

3. Silver medal of the city of Valladolid (1986).

4. Silver plaque of the Official Camera of Commerce as Centenary Company (1986).

5. Partner Protector of Honor of the Holy Week Vallisoletana (1952/2013).

6. Associate of the Provincial Association of Entrepreneurs of Hostelry of Valladolid (1983/2013).

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Page 10: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

PRESENT

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Page 11: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

Owners

Nowadays Café del Norte is owned by Mr. Fernando, Mr. Francisco and Mr. Carlos Castro Sinde, grandchildren ofMr. Aureliano Castro and children of Fernando Castro, representing the third family generation in its direction.

History and activities

After the vast remodel between 2010 and 2011 directed by the arquitect Mr. Miguel Ángel Fonseca Aparicio,the establishment offers its public three lines of business within the same space: Cafeteria, Restaurant and“Cientocincuenta Members Lounge” (an innovative Lounge-Bar concept that has an outdoor patio).

Café del Norte of the 21st century has been designed as a versatile space to provide better service and meetthe needs of of clients and welcome in our events, trying to manage it in a modern and profesional way, butwithout forgetting its roots and history. As a result, we have a new manager who has prestigious recognition inValladolid, Mr. Lauro Martínez Fernández.

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Page 12: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

The CAFETERIA is open every day of the week and has a wide variety of breakfast, appetizers, tapas and portions.

View from the entrance View from the mezzanine

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Page 13: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

The RESTAURANT is open every day of the week and has various rooms (Fernando Room, Mirador Room, Plaza Mayor Terrace and the 19th century Cellar) where our guests can taste our gastronomic proposals of Castilian style, based on the quality of the raw materials used,

and an extensive wine list of the Province of Valladolid.

Fernando Room Terrace Cellar Room

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Page 14: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

The CIENTOCINCUENTA MEMBERS LOUNGE CLUB is open every day of the week after4:00PM and it is an ideal space to enjoy our extensive menu of gin tonics, premium drinks,

cavas and champagnes.

Club Cientocincuenta Bar Interior Patio Heineken Zone

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Page 15: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

Present recognitionsIn November 2011, the establishment received its second Silver Plaque of the Official Chamber of Commerceand Industry of Valladolid as a centenary Company, in March 2012 the Castro Sinde brothers received the awardof Best Young Entrepreneurs of Valladolid 2011, and in October 2013 Café del Norte received the Award to the“Hostelry Company” of the National Hostelry Awards FEHR 2013.

Silver Plaque of the Official Chamber of Commerce Best Young Entrepreneurs Hostelry Company Award FEHR 2013

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Page 16: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

2. OUR VALUES

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Page 17: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

EXCELLENCE

COMMITMENT TO CUSTOMER

SERVICE

COMMITMENT TO QUALITY

COMMITMENT TO THE

ESTABLISHMENT AND ITS

PROFESSIONALS

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Since the re-opening of the establishment inJune 2011, our daily job has been sustained onthe base of three pillars, our values orcommitments: (i) the commitment tocustomer service, (ii) the commitment toquality and (iii) the commitment to theestablishment and its professionals.With the achievement of these threecommitments, our goal is to reachEXCELLENCE.

Page 18: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

3. LOCATION, CAPACITIES, SERVICES, ANDPROFESSIONAL EQUIPMENT

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Page 19: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

LOCATION

Plaza Mayor 11, Valladolid (Spain); GPS: 41.6516, -4.72834

Parking

Parking in Plaza Mayor (25 meters away, not concerted)

Parking in Paseo Isabel La Católica (400 meters away, not concerted)

Public Transportation

Urban buses of Valladolid (AUVASA). www.auvasa.es

Closest stop is Fuente Dorada Square(90 meters away):

lines 1, 2, 3, 4, 6, 8 y 14, P3, P6, M1, M2, M3, M6, M7, F5 and

night lines B1, B2, B4 and B5.

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Page 20: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

CAPACITIES

Cafeteria, Terrace and Lookout

• 18 meters of bar area.

• 13 tables on the firstfloor of the Cafeteria.

• 32 tables and 128 chairs in the Terrace.

• Private eventmaximum capacity: 44 dinners in the Mirador Room.

Restaurant

“Fernando Room”

• 7 tables for 28 dinners.

• Private eventmaximum capacity: 38 dinners.

Restaurante

“Cellar Room(reserved)”

• 6 tables for 26 dinners.

• Private eventmaximum capacity: 34 dinners.

Club “Cientocincuenta”

• 12 tables (7 in thesalón and 5 in the V.I.P. zone)

• V.I.P. Zone capacity: 20 people.

• Private eventmaximum capacity forthe entire Club: 65 people.

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Page 21: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

SERVICES

Cafeteria, Terrace and Mirador Room

•Wi-Fi.

•Portion menu in english.

•Public telephone.

•TV (big screen) and Channel +.

•Music.

•Credit Cards (Visa, Mastercard, 4B, American Express, Maestro).

•Apple pay and Android pay.

Restaurant

•Wi-Fi.

•Menu in english.

•Reserved room.

•Pantalla exposiciones.

•Chairs for children.

•Ambiental music.

•Credit cards (Visa, Mastercard, 4B, American Express, Maestro).

•Restaurant ticket, Restaurant Pass, Gourmet check.

•Apple pay and Android pay.

Club “Cientocincuenta”

•Wi-Fi.

•Interior patio.

•V.I.P Zone.

•Independent access.

•Ambiental music.

•TV and Channel +.

•Credit cards (Visa, Mastercard, 4B, American Express, Maestro).

•Apple pay and Android pay.

Other Services

•Accesibility and service to disabled individuals.

•Changing tables in thewoman´s bathroom.

•Loyalty card for clients and private events.

•Tabacco machine.

•Cigar menu.

•Tourist information point of Valladolid.

•Space privatation rates.

•Public parking in Plaza Mayor (not concerted).

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Page 22: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

PROFESSIONAL TEAM

In front of the Café del Norte are the brothers Castro Sinde (Fernando, Francisco and Carlos), representing the thirdfamily generation in the property of the same.

Café del Norte currently has a staff of 20 hostelry professionals among management, kitchen, restaurant andcafeteria staff and office support services.

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Page 23: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

4. LATEST ACTIONS

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Page 24: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

• Private cocktail –reopening of Café del Norte (350 guests).

• Oficial Restaurant of the Padel Pro Tour City of Valladolid 2011.

• Diverse lunches and dinners “to measure” for professionals, politicians, military, organizations and business professionals ofknown prestige locally and nationally.

• Celebration of private tastings under the denomination of “Noches de Maridaje” in our Club “Cientocincuenta” with firstlevel professionals like Freixenet, Bodegas Portia from Group Faustino, or Javier Sanz of the D.O. Rueda.

• Celebration of professional wine tastings for the tasting team of the Argi magazine.

• Celebration of professional coffee tastings for our customers in collaboration with “Cafés Candelas”.

• Private party for the official inauguration of SEMINCI 2012, and other events with SEMINCI in 2015, 2016, 2017 and 2018.

• Collaboration agreements with the principal companies of on-line reserves and the traveling sector.

• Development of the Program Partners that started in 2013, through which we have gained, in benefit of our clients,companies such as Ámbar Beer, Cafés Candelas, Coca Cola, Schweppes, Nestlé Ice cream, Freixenet, Viña Vilano Wineries,Valdecuevas Wineries, SinforianoWineries, Vizar, Wineries Solares Water, Asturiana milk to be official sponsors andcollaboraters of our establishment.

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Page 25: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

5.CELEBRATE YOUR EVENT WITH US

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Page 26: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

WHY SHOULD YOU CELEBRATE YOUR EVENT WITH US?

Customer service commitment. We seek excellence when we attend to our clients. We have astaff of great professionals in the hostelry sector. Professionalism

Flexibility. We adapt to the preferences and suggestions of our clients.

Our facilities, services and quality of the raw materials utilized are our hallmarks. Exclusive

Situation. We are located in the center of Valladolid, in an open and communicated space.

We have reached more than 4.900 followers on Twitter, Facebook, Pinterest, Instagram andFoursquare since April 2011. Social Media

History. We are the oldest establishment in Valladolid, with 158 years of life.

The FEHR has awarded us with the national award “Hostelry Company” of 2013. Recognition

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Page 27: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

6. CONTACTS

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Page 28: SERVICE FOLDER 2020 - cafe del norteelcafedelnorte.es/pdf/CAFE-DEL-NORTE_Service-folder-2020.pdf · 1957. The premises on Calle Santiago nº 5 are closed, maintaining the one in Plaza

Mr. Francisco Castro Sinde-Co-Manager

e-mail/[email protected]

telephone/605.795.657

Mr. Carlos Castro Sinde-Co-manager

e-mail/[email protected]

telephone/667.511.041

telephone etablishment/983.356.602

www.elcafedelnorte.es

tripadvisor.com/cafedelnorte

twitter.com/cafedelnorte

facebook.com/cafedelnorte

foursquare.com/cafedelnorte

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