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Page 1: Service it industries

Servicesin IT

Industry

Page 2: Service it industries

Contribution of the industry to the Economy

India is 10th largest economy by nominal GDP (1.87 trillion USD)

Services contribution to GDP- 64.8% (2013)

 India is 6th largest services exporter in the world in 2013

Projected India's GDP 5.4% over 2014-15

Page 3: Service it industries

Software product revenues from India nearly doubled to reach $2.2 billion in 2013 and is expected to reach $10 billion by 2020

FY2008 FY2013 FY2020f FY2025f$0.0

$20.0

$40.0

$60.0

$80.0

$100.0

$120.0

$1.3 $2.2$10.0

$100.0

Revenues

CAGR11.1%

CAGR24.2%

CAGR58.5%

Software Products Industry’s Market Size ($ in billion)

India has a potential to build a $100 bn software product industry by 2025, growing at a CAGR of ~59% –

contributing significantly to the nation’s current account

2014 will witness the emergence of “Made in India Software Products” on the global stage

Page 4: Service it industries

Boosting foreign exchange reserve

• Software Export Revenues– Generated USD 76 bn 2012-13– Expected USD 84-87 bn 2013-14– Forecasted USD 99 bn 2014-15

• Growth rate by over 9% in 2012-13, expected to grow by 12 to 14% in 2013-14.

Page 5: Service it industries

Employment Generation( Job Creation)

• Added 230,000 jobs in 2012 – direct employment to 2.8 million– indirectly employing 8.9 million

• Added 188,000 jobs in 2013– direct jobs to 3 million.

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According to Nasscom(2013)

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Budget 2014

• Software firms have grown – from a little over 100 in 2000– To nearly 2400 in 2013– And more than 3,700 in 2014

• Creation of 100,000 software companies– lead to creation of over $500 billion (Rs 30 lakh

crore) in market value in a decade– Uplift ment of more than 30 million small and

medium enterprises• Allocation Rs 10000 crore fund for start-ups.

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Page 9: Service it industries

Regulatory compliances in India

Department of Electronics and Information Technology (DIT)

Responsible for formulation, implementation and review of national policies in the field of information technology

Some of the major initiatives undertaken by it include:-

Page 10: Service it industries

National Taskforce on Information Technology and Software Development

Framing a long term 'National IT policy' for the country and also for removing the impediments to growth of the infotech industry. 

 Information Technology Act

Legal framework to facilitate electronic commerce and electronic transactions; prevent computer crimes; promote electronic filing or documentation and digital signature.Provide internet connectivity, e-mail facilities, interface between citizens and government, distance learning programs, information on national programmes, disaster management system, public health awareness, etc to the public. 

Community Information Centres (CICs)

Page 11: Service it industries

E-GovernanceTo increase efficiency, enhance effectiveness and improve quality of the government services

State Wide Area Network (SWAN)

For establishing state wide area networks across the country in 29 States and 6 Union Territories over a period of five years. The scheme envisages to provide central assistance to States and Union Territories (UTs) for establishing SWANs from State and UTs headquarters upto the block level with a minimum bandwidth capacity of 2 Mbps.

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Common Service Centres

Deemed to serve as the physical front end for delivering government and private services at the doorstep of a citizen

National Informatics Centre (NIC)

It is facilitating improvement in government services; wider transparency in its functions; and improvement in decentralised planning and management

http://business.gov.in/Industry_services/information_tech.php

Reference :

Page 13: Service it industries

Evolution of Information Technology

Page 14: Service it industries

What you should expect…Monitorin

g

Planning – Technology Road

mapping

Auditing, Documentation &

3rd Party Assistance

Training

Change Management

Self Evaluation

Management

End User Service

Reporting

Page 16: Service it industries

Strategies adopted by major IT companies

TCS

•CUSTOMER CENTRICITY•FULL SERVICES CAPABILITY•GLOBAL NETWORK DELIVERY MODEL•STRATEGIC ACQUISITION•NON-LINEAR BUSINESS MODELS

INFOSYS

•ZERO BASED DECISIONS•CUSTOMER SERVICE•HUMAN RESOURCES

WIPRO•NEW SERVICES•SUB-VERTICALISATION•EXISTING SERVICES•MEGA GAMMA GROWTH•NEW ACCOUNTS•EMERGING GEOGRAPHIES

Page 17: Service it industries

Market Share of CompaniesSr.

No. CompanyMarket Share

1 IBM 9.81%

2 Hewlett-Packard Co 5.80%

3 Accenture PLC 5%

4 Fujitsu Ltd 4.80%

5 NEC Corp 2.50%

6Computer Sciences Corp 2.50%

7Telefonaktiebolaget LM Ericsson 2.40%

8 Cap Gemini SA 2.20%

9 NTT Data Corp 2%

http://www.bloomberg.com/visual-data/industries/detail/it-services

Reference :

Page 18: Service it industries

Future trends & Growth

•Emerging technologies Social media, Mobility, Analytics and Cloud (SMAC) are driving the growth in this segment and helping it move to the next level.”•E- Governance, transparency in processes•Government initiated UID again•Modi visit to Japan, asked to bring hardware to India.•Growing domestic market. National players focusing more

Page 19: Service it industries

Thank You