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Service Lifecycle Management
White Paper
product lifecycle management (PLM)

Service Lifecycle Management

Service Lifecycle Management
Contents

Service Lifecycle Management
Executive summary

Service Lifecycle Management
Why service? Why now?
Products as service platforms

Service Lifecycle Management
Why now?
Service management
maintained

Service Lifecycle Management
Key operational metrics
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Maintenance strategies

Service Lifecycle Management
Break/fix or “run to failure”
Reliability-centered maintenance

Service Lifecycle Management
Condition-based maintenance

Service Lifecycle Management
Predictive maintenance

Service Lifecycle Management
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Service Lifecycle Management
Service Lifecycle Management
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Design for service

Service Lifecycle Management
Service planning

Service Lifecycle Management
Service delivery Configuration management
Service information

Service Lifecycle Management
Closing the quality loop

Service Lifecycle Management
Service Lifecycle Management and product lifecycle management

Service Lifecycle Management
Essential guidance
Serviceability should be designed-in
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Closed-loop processes and knowledge re-use
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PLM

Service Lifecycle Management
Conclusion
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