service model for airlines
TRANSCRIPT
� A ‘service blueprint’ which includes: I-Checkit operational requirements and processes,
standard operating procedures, and the roles and responsibilities of impacted participants.
� A comprehensive legal compliance framework specifying the rules with which I-Checkit must
comply.
� A financial model detailing costs estimates and describing the modalities by which costs are
recovered through a service subscription fee.
I-Checkit provides a valuable opportunity to integrate trusted industry partners in
creating a border security infrastructure.
I-Checkit puts in place a system that assists countries without fully integrated border
solutions to increase their use of INTERPOL databases, in particular the Stolen and
Lost Travel Documents (SLTD) database.
I-Checkit presents a unique ability to detect in advance identity fraud, illicit cross-
border movement and associated criminal threats, maximizing INTERPOL’s capacity
to support its member countries in combating all forms of crime, including the travel
of foreign terrorist fighters.
A robust business model
Phase 1 - Enrolment
The enrolment process was designed to assist the Organization in enrolling interested airlines
into the I-Checkit service, whilst respecting internal rules and regulations as well as national and
international laws. It includes steps to:
� Ensure endorsement and authorization for data use from INTERPOL National Central Bureaus
(NCBs);
� Select and prioritize interested airlines;
� Perform a thorough due diligence;
� Implement a strong contractual framework, including a non-disclosure agreement and a
general terms and conditions agreement;
� Provide comprehensive training to the airline security team and impacted law enforcement
services.
A ‘service blueprint’, in four major phases
Phase 2 - Deploying / operating the technical solution
� Managing the access of airline users to the I-Checkit screening solution, which is hosted in
INTERPOL’s secure cloud, whilst respecting hit notification restrictions.
� Providing integration support to the airline (pre- and post-connection), ensuring a highly
available and secure communication channel between INTERPOL and the airline.
� Including a continuous improvement process to ensure the long-term maintenance,
enhancement and support of the I-Checkit screening solution.
Phase 3 - Coordinating hit notifications
The I-Checkit service for airlines offers member countries two alternative models regarding the
way hit notifications are coordinated 24/7: the visibility model and the non-visibility (or ‘blind’)
model.
Under the visibility model
� The airline’s security representative will receive an e-mail notification in the case of a positive
search query, or ‘hit’. If an individual whose travel document recorded a hit passes through
immigration, the airline security team can conduct additional verification of the document at
the boarding gate.
� Despite the notification to the security representative, any required law enforcement action
will be undertaken by the NCBs.
Under the non-visibility (blind) schema
� The airline does NOT receive any notification of a “hit”.
� The follow up of any hits will be coordinated by the NCBs.
Under both schemas
� The NCB where the airline is registered and the NCB in the country which issued the travel
document will both receive an alert via regular INTERPOL I-24/7 channels.
� The NCBs of flight departure, transit and arrival will be also informed by the I-Checkit
operational support unit with information related to the travel itinerary.
Phase 4 - Business intelligence reporting
The service will include two levels of reporting:
� Monthly operational reports for participating airlines, with non-personalized data including
the number of checks made by the airline, number of hits generated, queries per day, queries
per day of week, queries per hour, operational cases, success stories.
� Ad-hoc criminal intelligence reports for law enforcement, analysing trends identified through
regular operational checks, and annual strategic reports on changing risk.
The I-Checkit Service is subject to a comprehensive legal framework which includes:
� INTERPOL’s Constitution;
� INTERPOL’s Rules on the Processing of Data (RPD);
� INTERPOL’s Financial Regulations;
� National and international law;
� Specific agreements with private companies;
� International standards for data protection.
A comprehensive legal compliance framework
The I-Checkit service is financed by a contribution from airlines using the service. INTERPOL is
operating the service based on cost recovery via a subscription fee for the airlines. Costs include
provisions for the evolution of the service through continuous improvements, where funding will
be directed towards:
� Enhancements of INTERPOL’s secure databases;
� Augmented data quality and alert response;
� Capacity building and professional network development;
� Intelligence reporting to police, government and industry;
� Support target hardening, risk mitigation, policy development and legislative change.
A sustainable financial model
General SecretariatI-Checkit Service
200 Quai Charles de Gaulle69006 Lyon, France
Tel : +33 4 72 44 70 00Email : [email protected]
www.interpol.int