service providers current state of services brooks...

1

SERVICE PROVIDERS CURRENT STATE OF SERVICES BROOKS AND NEWELL #1 APRIL 6, 2020.

Government Name of Service

Provider

Population Served

Current Situation with Programs/Services

For inquiries or Services Notification to the Public Yes/No

Method used.

MP – Bow River Constituency

All area constituents + stakeholders

Office closed to public.

Staff is working remotely.

Email: [email protected]

Phone: 403-793-6775

Yes

Posted on door.

MLA - Brooks-Medicine Hat Constituency

Office

All area constituents + stakeholders

Office closed to public.

Staff is working remotely.

Email: brooks.medicinehat@assembly.

ab.ca Phone: 587-270-5111

Yes Posted on office door and on voicemail message.

City of Brooks

All area constituents

and stakeholders

All public buildings + facilities are closed. Parks and Playgrounds closed to the public. All essential services still offered and the public can reach city staff by phone + email.Brooks is under a state of local emergency. Utility collection changes (deferred for 90 days). Office staffed.

Email:

Phone: 403-362-3333

Yes Posted on Door and website

https://www.brooks.ca/CivicAlerts.aspx?AID=158

Yes

County of Newell


and stakeholders

The County main office open for essential services. All parks and playground equipment closed to the public. Regular council meetings continue remotely, public must view them online. Electronic payments are encouraged.


Phone:

403-362-3266


http://countyofnewell.ab.ca/p/covid-19-newell

Yes

mailto:[email protected]



https://www.brooks.ca/CivicAlerts.aspx?AID=158


http://countyofnewell.ab.ca/p/covid-19-newell

2


Name of Service

Provider

Population Served



Method used.

Town of Bassano

Bassano FCSS


and stakeholders

Public facilities are closed. Playgrounds and parks are closed. Bassano Town Office closed to the public, but staff will still be working. Essential Services maintained. FCSS: Bassano HelpLine to assist people in self-isolation/quarantine


Phone: 403-641-2585

403-501-8540 e-mail [email protected]


http://bassano.ca/

http://www.countyofnewell.ab.ca/p/covid-19 Yes

Village of Duchess


and stakeholders

Village administration office closed to the public. Public facilities are closed. All parks and playgrounds are closed. Essential Services maintained.

Email: administration@villageofduches

s.com

Phone: 403-378-4452


http://www.villageofduchess.com/


Village of Rosemary


and stakeholders

Village office is closed to the public. Public facilities are closed. All parks and playgrounds are closed. Essential Services maintained.


Phone:

403-378-4246


http://www.rosemary.ca/


RCMP Brooks

Brooks& County of

Newell

Office/detachment closed to the public. Office staffed

RCMP Office: 403-794-4400 To Report Incident: 403-362-5535 Emergencies Call 9-1-1 Email for questions or info: [email protected] OR [email protected]

Notification on the Door


http://bassano.ca/

http://www.countyofnewell.ab.ca/p/covid-19



http://www.villageofduchess.com/



http://www.rosemary.ca/




3


Name of Service

Provider

Population Served



Method used. Bassano RCMP Bassano and

Area Not open to the public Administration matters

(Stephanie Stokes) call – 403-641-3684 or email

[email protected]

Complaints/Emergencies call 403-641-3677 or 911

To contact Cpl. Sebastian Andrews email

[email protected] or call

Cpl. Andrews posts frequent updates on the “Bassano and Area Bulletin Board” Facebook

group

The RCMP detachment has signage posted on their door as well

Alberta Children’s Services

Brooks and surrounding

area

Office closed to public/ staff may be working remotely. Staff available regular hours M-F 8:15am-4:30pm

403-362-1284 Yes Posted on Door and website

https://www.alberta.ca/family-supports.aspx

Alberta Supports/Works


area

Office is closed to the public, and staff may be working remotely. Staff are available regular working hours: M-F 8:15am-4:30pm


Phone: 877-644-9992


https://www.alberta.ca/alberta-supports.aspx



https://www.alberta.ca/family-supports.aspx


https://www.alberta.ca/alberta-supports.aspx

4


Name of Service

Provider

Population Served



Method used.

Alberta Health Services

Alberta Changes in services: •Alberta Health Services has postponed all scheduled and elective surgeries. AHS will contact registered Albertans to registered asap. Do not call 8ll or clinic for info. •To continue: Urgent + emergency surgery/oncology and scheduled caesareans •The decision to postpone surgeries will have an impact on those waiting for elective or non-urgent procedures. • Decision made to ensure AHS has the staff, equipment (including personal protective equipment) and beds available for the expected increased demand on our healthcare system caused by COVID-19. •Frontline teams will be redeployed to other areas of the healthcare system to meet demand and ease pressure points Restrictions on visitors to hospitals and congregate living sites (Long-term Care or Continuing Care Facilities)

Phone: 811 780-342-2000

Brooks Health Centre: 403-501-

3232

Yes On website

https://www.albertahealthservices.ca/default.a

spx

Information on Current Situation COVID-19, and Public Health Orders.

https://www.alberta.ca/coronavirus-info-for-albertans.aspx

https://www.albertahealthservices.ca/default.aspx




5


Alberta Health Services –

Addiction and Mental Health

Alberta

Services and treatment provided by phone when possible. Clients are encouraged to contact their clinic to see what services are provided. Staff will be pre-screening clients prior to visits.


Phone: 403-362-1265

Yes On website

https://www.albertahealthservices.ca/default.a

spx

Service Canada Brooks and surrounding

area

Temporarily closed. Will continue to service individuals through virtual means

403-362-6232 Yes Posted on Door and website

https://www.canada.ca/en/employment-social-

development/corporate/portfolio/service-canada.html

Grocers Name of Service

Provider

Population Served


For inquiries or Services

Notification to the Public Yes/No

Method used.

Safeway Entire Region

Social distancing measures in place/ plastic shields installed between the cashiers and customers/Employees regularly sanitizing surfaces/Limiting quantities of items per person/Open 7 days a week. Reduced hours: 8am-8pm/Senior Shopping Hour: 7am-8am April 5: Order and Pick-up for Seniors and At-Risk Residents

403-362-6851

Yes Signage at the store and on website:

https://www.safeway.ca/

At-Risk/Seniors Shopping Facebook https://www.facebook.com/ingredients4life2nuturefamilies/




https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html




https://www.facebook.com/ingredients4life2nuturefamilies/

6


Name of Service

Provider

Population Served

Current Situation with Programs/Services For inquiries or Services Notification to the Public Yes/No

Method used.

Freson Bros.

Entire Region

Social distancing measures in place. Employees wearing gloves and cleaning surfaces every 4th person through line. Open 7 days a week: 7am to 11pm. Senior shopping hour:7am to 8am

403-362-4888 Yes Signage at the store

No Frills Entire Region

Social distancing measures in place and plastic shields will be installed (if not already) between cashiers and customers.Employees are regularly sanitizing surfaces. Open 7 days a week:8am-10pm

1-866-987-6453 Yes Signage at the store and on

website: https://www.nofrills.ca/

Sam’s Oriental Market

Entire Region

403-501-2741

Bassano Family Foods

Bassano and Region

Social Distancing and sanitizing measures in place. Can phone order, have packed, pick-up and pay. 9:00am-10:00 am Golden Hour for Seniors.

403-641-3553 Yes- posted

Walmart Entire Region Social distancing measures in place. Limiting quantities of items per person. Employees are regularly sanitizing surfaces. Open 7 days a week. Reduced hours: 8am-8pm Dedicated shopping hour for seniors, disabled and those with vulnerable health conditions. 7am-8am

403-793-2111 Yes Signage at the store and on

website: https://www.walmart.ca/

https://www.nofrills.ca/

https://www.walmart.ca/

7


Pharmacies Note: Most pharmacies deliver prescriptions to customers when needed.

Name of Service

Provider

Population Served


Method used.

South Shore Pharmacy

Entire Region

Social distancing measures in place. Employees are regularly sanitizing surfaces

403-362-2211 Yes

Safeway Pharmacy

Entire Region

Social distancing measures in place. Employees are regularly sanitizing surfaces. Reduced hours. 10am-6pm (weekends) 9am-6pm (weekdays)


website: https://www.safeway.ca/

Shoppers Drug Mart

Entire Region

Social distancing measures are in place. Staff are regularly cleaning surfaces. Staff being asked to stay home more than normal to reduce exposure. Regular hours: Senior discount extended to the first hour of each opening day. Regular hours: 8am-10pm (7 days a week)


website: https://www1.shoppersdrugmar

t.ca/en/home

Pharmasave Entire Region

Hours: 8:30am-6pm (M-F) 10am-5pm (Sat)

403-362-2265 Yes On website

https://pharmasave.com/brooks/

PharmaChoice (Greenbrook Pharmacy)

Entire Region

Hours: 7 days a week 10am-10pm. 403-362-4283 Yes On website

https://www.pharmachoice.com/covid19/


https://www1.shoppersdrugmart.ca/en/home

https://www1.shoppersdrugmart.ca/en/home





8


Name of Service

Provider

Population Served


Method used.

Duchess Drugmart Inc.

Duchess and Region

Hours: 9am-6pm (M-F)

403-378-3128 Yes On website


Freson Bros Entire Region

Social distancing measures in place. Limiting quantities of items per person. Employees are regularly sanitizing surfaces.

403-362-4888 Yes Signage at the store

Walmart Pharmacy

Entire Region

Social distancing measures Employees regularly sanitizing surfaces. Hours: 9am-7pm (M-Th) 9am-5pm (F) 10am-6pm (Sat)


website: https://www.walmart.ca/



https://www.walmart.ca/

9


Transportation

Name of Service

Provider

Population Served



Method used.

City of Brooks Handibus

City of Brooks

Monday to Friday 8:00AM to 4:00PM (excluding statutory holidays) In order to maintain services, the City of Brooks is asking ridership to pass a series of COVID-19 screening questions before booking their trips.

403-362-6190 Yes Posted on the City of Brooks

website

https://www.brooks.ca/278/Handibus

County of Newell

Minibus

Entire Region

Minibus services is suspended until further notice. Efforts are being made to fulfill urgent grocery and medication needs. Call the phone numbers listed Monday through Friday, 8:00 am – 4:30 pm.

Minibus driver: 403-363-7890 County Office: 403-362-3266

Yes. Posted on the County of Newell

website.

http://www.countyofnewell.ab.ca/p/mini-bus-service

Regional Transportation

Service

Brooks – Medicine Hat

Entire Region

Monday, Wednesday and Friday 7:00AM to 4:00PM In order to maintain services, the City of Brooks is asking ridership to pass a series of COVID-19 screening questions before booking their trips.

403-362-6190 Yes Posted on the City of Brooks

website

http://www.brooks.ca/650/4652/Brooks-Regional-

Transportation-Service

Brooks Taxi Brooks and surrounding

areas

403-362-4010





http://www.brooks.ca/650/4652/Brooks-Regional-Transportation-Service



10


Name of Service

Provider

Population Served



Method used.

Klein Cabs Brooks and surrounding

areas.

24 hour service for Brooks and Surrounding area. Flat rate for out of Brooks trips.


403-362-8866

Lou Cabs

403-363-1111

Immigrant Serving Organizations

Name of Service

Provider

Population Served



Method used.

Brooks Community

Adult Learning Council (BCALC)

Adult literacy and English classes for Canadian citizens, permanent residents, TFWs.

Office closed to public. Only 2 staff onsite. Others working from home. LINC and CALP English classes operating digitally for now with only those enrolled last term. A new term starts in April. After April 20, we may be able to add eligible clients to the program. Added English Classes for Youth


phone:

403-362-5372

Yes Sign posted on the door,

website and facebook page.

www.brookslearning.ca

Brooks and County

Immigration Services (BCIS)

Newcomers to Canada

Services for essential and urgent needs by appointment only. Main door locked while office staffed. No walk-in Phone triage to determine eligibility, level of need and safety to meet face to face (client will be escorted into building at exact appointment time)

Phone: 403-362-0404 Yes Posted on Door



11


Name of Service

Provider

Population Served



Method used.

SPEC Association for

Children & Families

All All programs are closed to the public. Skeleton staff at the office by choice. Most staff working remotely from home.

Main phone: 403-362-5056

LINKS Newcomer Services: PHONE: 403-501-5556 or 403-

376-2247 EMAIL:

[email protected]

LINKS Community Services: PHONE: 403-362-5056

EMAIL: [email protected]

Yes

Posted on building doors, website, facebook and twitter www.spec.ab.ca SPEC Association Del at SPEC@SPECAssociation

Outcome Facilitation: Employment

Services Division

Un-employed and under employed

New Canadians

Office closed to public, full staffing available for phone counselling and job search.

403-362-8850 Referrals still accepted

[email protected]

Posted on Door Direct contact to clients and email

notifications to partners

Outcome Facilitation:

Training Division

Not-for Profit Private Sector

Gov. Organizations

Training requests on hold 403-409-9503 Katherine.bruens@outcomeltd.

com

NA

Outcome Facilitation:

Investigation Division

Vulnerable Albertans, Workplace

Investigations

Case by Case 403-409-9503 Katherine.bruens@outcomeltd.

com

NA

http://www.spec.ab.ca/

12


Name of Service

Provider

Population Served



Method used.

Francophone Association

Immigrant Children and

Youth

Office closed to the public. Reduced staff working on administrative tasks (reports and planning for fiscal year 2020-2021). Staff training using Google hangout or Zoom. Homework club for children and youth using Google Hangout or Zoom


Or call

Désiré Kiana: 403-363-1454

Sa Eva: 403-409-3041 Main office: 403-362-0405

Yes

Posted on the door

You may also call for more information.

Global Village Centre

Newcomers, Service

Providers And

Community

Working from home but accepting appointments

[email protected]

cell: 403-793-3946

Yes

www.globalvillagecentre.ca

Education

Name of Service Provider

Population Served



Method used.

Grasslands Public Schools

Entire Region All schools are closed indefinitely. Staff still working. Distance/online schooling.

Main Administration Office: 403-793-6700

Yes On their website:

http://www.grasslands.ab.ca/index.php

Grasslands Public schools: Prevention and

Education Wellness mentors

GPS Grades K-12

Primarily

Grades K, 5, 6, 7, 8, & 9

Schools closed Staff still working at schools or from homes- sending support and information to students, families, and other staff.

email: chelsea.opperman@gra

sslands.ab.ca tracey.materi@grasslan

ds.ab.ca

[email protected]

Yes-since it was a mandatory closure- it has been advertised publicly through all media forms:

Radio

TV Social Media

Websites/E-mail etc.



http://www.grasslands.ab.ca/index.php







13



Population Served



Method used.

Christ the Redeemer

Catholic Schools

Brooks All schools are closed indefinitely. Staff still working. Distance learning began on March 24

Holy Family Academy: 403-362-8001 Christ the King

Academy: 403-362-4767 St. Joseph’s Collegiate:

403-362-5989 St. Luke’s Outreach:

403-362-5030

Yes On their website:

http://www.redeemer.ab.ca/index.php

École Le Ruisseau

Brooks Classes are cancelled until further notice. Employees will be working from home.

403-362-2010 Yes On their website:

http://leruisseau.francosud.ca/

Newell Christian School

Region Classes cancelled until further notice K-12 Classwork at home Students will receive final grades and report cards Grade6 +9 achievement tests cancelled Grade 12 diploma exams cancelled High School student on track to receive 100 or more credits will graduate.

ncsadmin@newellchristi

anschool.com

403 378 4448

Facebook Page

https://www.facebook.com/newellchristian/

Website

http://www.newellchristianschool.com/

Preschools and Daycares


area

All preschools and daycares are closed. Preschools have sent home course material home.

https://www.brooksdynamiteacademy.com/ https://www.facebook.com/brooksdynamiteacad

emy/

http://brookspreschool.com/ http://www.brooksearlylearning.ca/

https://www.facebook.com/NewellIntegratedChildCare/

http://www.redeemer.ab.ca/index.php

http://leruisseau.francosud.ca/



https://www.facebook.com/newellchristian/

http://www.newellchristianschool.com/

https://www.brooksdynamiteacademy.com/

https://www.facebook.com/brooksdynamiteacademy/

https://www.facebook.com/brooksdynamiteacademy/

http://brookspreschool.com/

http://www.brooksearlylearning.ca/



14



Population Served



Method used.

Pre-Schools and Daycares

(Continued)

Dynamite Academy: 403-501-0077

Brooks Preschool: 403-362-4828

Brooks Early Learning Academy: 403-501-0019

Newell Integrated Childcare: 403-362-6559 Lion King Daycare: 403-

794-2121 Brooks Leisure Centre Daycare and Drop-in:

403-424-0084

http://www.livenewell.com/profile.asp?BpageID=3326

https://leisurecentredaycareanddropin.com/

Medicine Hat College – Brooks

Campus


area

Coursework delivered via alternate means (online, for example). In-person exams cancelled – students should get in touch with their instructors. All trades programs cancelled until the end of June 2020. Continuing studies cancelled. Brooks campus remains open for staff and students that require campus services, but access is restricted to one entrance (Northeast Entrance): 9am-2pm (M-F) Public access is restricted. Cafeteria is closed. MHC counselling is available via phone or Skype

403-362-1677 Yes Signage on doors and website:

https://www.mhc.ab.ca/



https://leisurecentredaycareanddropin.com/

https://www.mhc.ab.ca/

15



Population Served



Method used.

A.B.L.E Brooks Medicine Hat

College

All Adults in the

community of Brooks Literacy

Numeracy Digital Skills

Foundational Life Skills

Working from home. Office hours by phone or email. Monday to Thursday 8am-4pm Friday 8am – 1pm Remote tutoring is available and ongoing. New clients and referrals welcome.

[email protected] 587-816-0532

No However will be posting a notification via

Facebook and our website by April 4. https://ableliteracy.com/

Academy of Learning Career

College


area

Distance learning through Integrated Learning System (temporary).

Email: admissions.brooks@aca

demyoflearning.com

Phone: 403-793-2294

Yes Available on website:

https://www.academyoflearning.com/locations/a

lberta/brooks/

Brooks Community

Adult Learning Council (BCALC)

Adult literacy and English classes for Canadian citizens, permanent residents, TFWs.

Office closed to public. Only 2 staff onsite. The rest working from home. LINC and CALP English classes operating digitally for now with only those enrolled last term. A new term starts in April. After April 20, we may be able to add eligible clients to the program.


phone:

403-362-5372

Yes Sign posted on the door, website and facebook

page.

www.brookslearning.ca


https://ableliteracy.com/



https://www.academyoflearning.com/locations/alberta/brooks/

https://www.academyoflearning.com/locations/alberta/brooks/


16


Healthcare -

Name of Service

Provider

Population Served


Method used.

Brooks and Bassano Health

Centres

Entire Region

Changes in services: •Alberta Health Services postponing all scheduled and elective surgeries. •Urgent and emergency surgery, as well as oncology and scheduled caesarean procedures, will continue. •AHS to contact Albertans scheduled for procedures to reschedule asap. No timeline for this due to the ongoing pandemic. •AHS asks for your patience.

• Do not call 811 or the clinic for information. You will be called by AHS.

•The decision to postpone surgeries necessary step to ensure the healthcare system can sustain its pandemic response, and be able to respond to emergencies. •The decision was made to ensure AHS has the staff, equipment (including personal protective equipment) and beds available for the expected increased demand on our healthcare system caused by COVID-19. •AHS has taken steps to restrict visitors to hospitals and congregate living sites (Long-term Care or Continuing Care Facilities), to protect patients and those at greatest risk of severe illness - including seniors.

Phone: 811 and 911

Brooks Health Centre: 403-501-3232

Bassano Health Centre: 403-641-

6100

Yes On facility doors and website

https://www.albertahealths

ervices.ca/default.aspx



17


Palliser Primary Care Network

(Physician Offices)

Entire Region

All physician offices are still seeing patients without COVID-19 symptoms.

Patients with symptoms must take the online

assessment at https://myhealth.alberta.ca/Journey/COVID-

19/Pages/COVID-Self-Assessment.aspx and call 811 before contacting/visiting a

physician office.

Walk-in Clinics are temporarily closed.

Please contact your family physicians office for current operating hours and procedures.

Bassano Medical Clinic: 403-641-6130

Brooks Medical Clinic: 403-362-

3040

Centennial Health: 403-793-8883

Newell Associate Clinic: 403-362-5501

South Shore Medical Clinic: 403-

793-8118

Yes On facility doors and website

http://palliserpcn.ca/

Dentists Brooks (primarily)

Emergency dental services only South Shore Dental Clinic: 403-362-5949

Parkview Dental Centre:


Phone: 403-362-3799 or 403-362-

3752

Dr. Alex Lo: 403-362-6616

Yes On facility doors

Optometrists Brooks (primarily)

Emergency optometry services only For Sight Vision Centre: 403-362-5064

8th Avenue Eye Care: 403-362-

3883

FYiDoctors: 403-362-8181

Yes On facility doors

https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx

https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx

http://palliserpcn.ca/


18


Seniors and Housing


Population Served



Method used.

Brooks Housing

Low-Income families and individuals

Main office closed to public. Notify by phone for appointments or

information.

403-501-8026 Or 403- 501-4250

Yes Notice on Office Door

(Apartment #605)

Newell Housing Association

Low income family and

seniors housing/

Rental subsidy

Office closed to the public. Phone lines and email are still available. Staff is still available if needed.

403-362-5472 [email protected]

Yes- Posted on Doors

Newell Foundation Facilities

Brooks and Bassano


Phone: 403-362-4455

Newbrook Lodge (Brooks): 403-

362-4455

Playfair Lodge (Bassano): 403-641-3000

Dr. Scott Apartments (Bassano):

403-362-4455

Gem Home Support Gem The monthly senior’s luncheons have been cancelled. House care/cleaners are monitoring their health. Clients are monitoring their health. House

care workers and clients are in constant communication in regards

to weekly home cleaning.


Yes

Home care workers/cleaners are in

contact with their clients



19


Seniors Outreach Brooks (primarily)

• Effective Immediately Seniors Outreach Office Will Be Closed.

• We will be Answering Phone Inquiries From 10am-3pm Daily.

• Income Tax Program Is Suspended Until Further Notice.

• Home Cleaning Is Suspended Until Further Notice.

• Please Call If You Need Assistance and we will attempt to find the correct answer for you.

IF YOU FEEL SICK PLEASE DO NOT GO TO EMERGENCY OR WALK IN

CLINICS PLEASE USE THE SELF- ASSESSMENT TOOL AT ahs.ca/covid


Phone: 403-362-4131

Yes Posted on doors at Seniors Outreach, Sunrise Garden

Villas and Newbrook Lodge

Churches

• The 26 Churches of various denominations and the Brooks Islamic Centre (Mosque) places of worship are

closed to the public and services are cancelled until further notice.

• Notices of closure and contact information posted on doors and through other methods.

http://www.ahs.ca/covid


20


Community Services/Non-Profit

Name of Service

Provider

Population Served

Current Situation with

Programs/Services


Method used.

Bassano FCSS

All - Primarily at

Service Provider and Community

level

Office Closed to Public.

Office staffed.


Phone: 403-641-3788


http://bassano.ca/

Brooks Toy Library

all Closed to the public

No staff

403-362-3232 Leave message

Posted on door/facebook https://www.facebook.com/BrooksToyLibrary/

Brooks & District

Chamber of Commerce

Business Community

Open Email: officer@brooks chamber.ab.ca

Phone: 403-362-7641

www.brookschamber.ab.ca https://twitter.com/brookschamber

Facebook, Twitter

Cantara House

Men, women and children

Closed to the public.

Shelter is operating on a

skeleton crew, and outreach is

working from home.


Phone: 403-362-2766


http://bassano.ca/

https://www.facebook.com/BrooksToyLibrary/

http://www.brookschamber.ab.ca/

https://twitter.com/brookschamber


21


Name of

Service

Provider

Population

Served

Current Situation

with

Programs/Services


Method used.

Crossroads Clinic

All Office closed to public. Open by

appointment only on Monday and

Thursday from 12-4 for STI screening and

Pregnancy Testing and baby supplies (as

available).

Available by phone for people needing

to talk.

Book Appts. at www.crossroadsclinic.ca

Call to book at: 403-362-4600

Text to Talk or book a Video Chat:

403-793-4831

Yes Posted on Door and on website

Grasslands Regional

FCSS

All - Coordination of

Community Response

Committee (COVID 19)

Office Closed to Public.

Office staffed.


Phone: 403 362-4549


www.grasslandregionalfcss.com

Yes

Lifetalk Counselling

All ages Counselling available by pre-arranged

appointments only

Phone: 403-362-2210 Yes Posted on doors & www.lifetalkcounselling.ca

Shortgrass Library System

Brooks, Duchess, Tilley,

Rolling Hills, Gem, Bassano,

Rainier, Rosemary

All Shortgrass public libraries are closed,

but staff can still reached via phone and email during regular business

hours.

Gem Jubilee Library: 403-641-3245

Bassano Memorial Library: 403-641-4065

Rosemary Community Library: 403-

378-4493

Yes

Posts in windows/doors, on website https://shortgrass.ca/

and

Facebook

http://www.crossroadsclinic.ca/


https://shortgrass.ca/

22


Name of Service

Provider

Population Served


Programs/Services


Method used.

Shortgrass Libraries

(cont)

Duchess & District Public Library: 403-378-4369

Brooks Public Library: 403-362-

2947

Alcoma Community Library (Rainier): 403-362-3741

Tilley & District Public Library: 403-

377-2233 (extension 150)

Rolling Hills Public Library: 403-964-2186

https://www.facebook.com/shortgrasslibsystem

SPEC All All programs are closed to the public.

Skeleton staff at the

office by choice.

Help Line operating remotely.

Most staff working

remotely from home.

Main phone: 403-362-5056

SPEC HELP LINE: Phone or Text: 403 376-1926

LINKS Newcomer Services:

PHONE: 403-501-5556 or 403-376-2247

EMAIL: [email protected]

LINKS Community Services:

PHONE: 403-362-5056 EMAIL: [email protected]

Yes

Posted on building doors, website, facebook and twitter

www.spec.ab.ca SPEC Association

Del at SPEC @SPECAssociation

https://www.facebook.com/shortgrasslibsystem

http://www.spec.ab.ca/

23


Name of Service

Provider

Population Served


Programs/Services


Method used.

YMCA Employment

Centre

All unemployed &

underemployed Albertans

Office Closed to Public

Staffed remotely


Phone:

(403) 362-1483


www.medicinehatymca.ca

Basic Needs

Name of Service

Provider

Population Served


Programs/Services


Method used.

Brooks Food Bank

Brooks & County of

Newell

Office closed to public Eliminated client

shopping

Email: [email protected] Phone: 403 793-2535 To request a hamper client then is given a Pick-up date and time Appointment only

Yes Posted on door and

Website

https://brooksfoodbank.ca/

http://www.medicinehatymca.ca/


https://brooksfoodbank.ca/

24


Name of Service

Provider

Population Served


Programs/Services


Method used.

St. Vincent de Paul

All Office Closed while heeding safety rules.

Intakes by Phone Food Hampers, Rent

& Utilities help, referrals on.

Rely on donations

Contact by phone: 403-409-9510 or contact St.Mary’s Office 403-362-4466 website www.stmarysbrooks.com

Posted on hall door or

2nds on 1st

Thrift Store

Brooks (primarily)

Store closed to public. Staff is not working. See Cantara House

for more info.


Notice on Door

Trinity Lutheran Church

Brooks (primarily)

Office Staffed. Phone fan out for checking on seniors and higher risk individuals. Volunteers doing deliveries as needed.

For Inquiries or service: Phone: 403 362-4259 www.brookstrinity.ca

Posted on Doors.


http://www.brookstrinity.ca/

25


Affordable Housing

Name of Service Provider Population Served



Method used.

Brooks Housing

Low-Income

families and individuals

Main office closed to public. Notify by phone for appointments or

information.

Phone: 403-501-8026 Or 403- 501-4250

Yes Notice on Office Door

(Apartment #605)

Newell Housing Association

Low income family and

seniors housing/

Rental subsidy

Office closed to the public. Phone lines and email are still available. Staff

is still available if needed.

Phone: 403-362-5472 Or email: [email protected]

Yes- Posted on Doors

Created by Grasslands Regional FCSS

This information was submitted to /sourced by Grasslands Regional FCSS understanding that services and programs are changing,

sometimes rapidly, in response to COVID-19 pandemic. We have attempted to be as accurate as possible but cannot guarantee

accuracy of the above information.

Please e-mail Lynn at [email protected] AND Kyle at [email protected] if you have any substantive changes

occurring within your services or programs or wish to be added to the list.

We apologize if we have omitted any service or program – it was not intentional.

Thank you.




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