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Services and Solutions Reliability Services Experience In Motion

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Page 1: Services and Solutions - Flowserve · Flowserve performs Reliability Services for the following industriesand on all the ... Lubrication Shaft Sealing and Controlled Oil Systems •

Services and SolutionsReliability Services

Experience In Motion

Page 2: Services and Solutions - Flowserve · Flowserve performs Reliability Services for the following industriesand on all the ... Lubrication Shaft Sealing and Controlled Oil Systems •


DescriptionTypically, 90% of the total Life Cycle Cost (LCC) of a flow management system is accumulated after the equipment is purchased and installed. In today’s economy, process plants are focusing on lowering their total cost of ownership, but limited budgets usually equate to improvements being put on hold while lean operation exercises become more common.

Most plant challenges are related to persistent bad acting equipment in addition to operational issues such as high energy costs and availability losses. Finding the root causes of these issues and formulating a precise action plan to realize the available cost savings can be a difficult process.

Reliability Services are packaged standard solutions that drive customers to sustainable reliability of a plant’s rotating equipment. A key value of Reliability Services is our dedication as a reliability partner for the client. Flowserve reliability experts assess the current condition of a client’s equipment, reliability program and maintenance personnel knowledge, identify the gaps of each, train personnel and implement the necessary improvements for instant reliability gains and reduction in overall LCC.

Flowserve condition-based monitoring methodology is founded on reliability-centered maintenance (RCM) and failure mode and effects analysis (FMEA) fundamentals, and managed by experienced reliability and rotating equipment engineers.

Objectives• Complete a comprehensive assessment of equipment

and its performance by gathering essential sensor data toevaluate where the equipment is operating compared tothe design point

• Perform a sustainability assessment of engineering, maintenance and operations along with reliability metrics benchmarking to evaluate the client’s current condition

• Create a tailored training plan that addresses resourcecompetencies that require development

• Review the recommended equipment and system improvements and upgrades; launch the strategic implementation plan

ValueImprove safetyBy ensuring industry best practices are in place, plants use a ‘Safety First’ approach committed to operating in a responsible manner that prevents accidents and protects the safety and health of employees, customers, the public

and the environment.

Improve efficiency of operationsBy evaluating the condition and performance of rotating equipment and establishing clearly defined operational procedures, plant equipment runs at its best efficiency point (BEP) and contributing to overall efficiency of operations.

Reduce downtime and improve reliabilityBy ensuring proper PM/PdM practices are in place, plant equipment availability is improved, which in turn leads to increased productivity and profit.

Lower cost of ownershipBy improving equipment reliability, maintenance costs decrease and equipment life span increases, which results in a reduced total cost of ownership.

Services and Solutions

Page 3: Services and Solutions - Flowserve · Flowserve performs Reliability Services for the following industriesand on all the ... Lubrication Shaft Sealing and Controlled Oil Systems •


Reliability Service Actions Audit Assessment Program

Equipment Database Data Collection ü ü ü

Field Walk-down of Asset(s) ü ü ü

Progress Review Meeting ü ü ü

Visual Observation Recommendations ü ü ü

Vibration Data Collection ü ü

Flow Measurements ü ü

Failure History Review ü ü

FMEA Analysis ü ü

Define Operating Control Limits (Operating Road Map) ü ü

Pump Performance Test ü ü

Energy/Reliability Review ü ü

Preventative and Predictive Maintenance Program Reviews ü ü

Gap Strategy Review (per Scope) ü ü

Final Recommendations Report With Applicable ROI ü ü

Sustainability Program and Training Recommendations ü

Data Management (ERP/CMMS) Extraction and Flowstar Upload ü

Industry Reliability Metrics Benchmarking Through ü

Implementation Plan Workshop ü

Transactional Transactional Contractual (3 – 5 yrs)

Reliability Services consists of three pre-designed offerings with increasing scope that deliver the level of reliability improvement customers desire for their specific application.

The chart below showcases the reliability service actions that are included in each offering for easy reference to determine which solution is right for your needs.

Flowserve performs Reliability Services for the following industries and on all the applicable machinery types listed below, regardless of the OEM:

Industries served: Chemical Processing • Oil & Gas • Power Generation • Refining • Mining

Machinery types: API 610 Pumps • API 611 General Purpose Steam Turbines • API 612 Special Purpose Steam Turbines • API 614 Lubrication Shaft Sealing and Controlled Oil Systems • API 675 Positive Displacement – Controlled Volume Pumps • API 676 Positive Displacement – Rotary Pumps • API 677 General Purpose Couplings • API 682 Shaft Sealing Systems for Centrifugal and Rotary Pumps • API 685 Sealless Pumps

Reliability Service Offerings

Page 4: Services and Solutions - Flowserve · Flowserve performs Reliability Services for the following industriesand on all the ... Lubrication Shaft Sealing and Controlled Oil Systems •

To find your local Flowserve representative:

For more information about Flowserve Corporation, visit or call USA +1 800 225 6989 International +1 972 910 0774

F - (E) March 2016 © 2016 Flowserve Corporation

USA and CanadaFlowserve Corporation5215 North O’Connor Blvd.Suite 2300Irving, Texas 75039-5421 USATelephone: +1 937 890 5839

Latin AmericaFlowserve CorporationMartín Rodriguez 4460B1644CGN-Victoria-San FernandoBuenos Aires, ArgentinaTelephone: +54 11 4006 8700Telefax: +54 11 4714 1610

Europe, Middle East, AfricaFlowserve CorporationParallelweg 134878 AH Etten-LeurThe NetherlandsTelephone: +31 76 502 8100

Asia PacificFlowserve Pte. Ltd.10 Tuas LoopSingapore 637345Telephone: +65 6771 0600Telefax: +65 6862 2329

As your reliability partner Flowserve creates a comprehen-sive recommendation plan and execution strategy to achieve sustainable reliability and optimal plant performance. Below is a list of commitments Flowserve provides in the Reliabil-ity Program for continued improvement throughout the life of the multi-year contract.

• Review equipment condition, system performance andfailure history

– Perform visual audit, noting corrective actions to betaken concerning the equipment and system auxiliaries

– Collect incomplete equipment data

– Perform equipment performance testing

• Perform an FMEA for targeted equipment population

• Review PM/PdM programs

• Supply a detailed report, including:– Opportunities to improve equipment condition and


– Gaps in existing PM/PdM programs

– Solutions for chronically problematic equipment andsystems using Return on Investment (ROI) projections

• Data management (ERP/CMMS) extraction

– Flowstar equipment and repair history upload andcontinued maintenance

– Reliability reporting through

• Sustainability program and training recommendations

– Recommend the specific training courses to supportsustainability development by utilizing Flowserve Learn-ing Resource Centers (on-site custom courses available)

• Implementation workshop

– Deliver strategic plan for implementation ofrecommendations

– Review equipment upgrade and re-rate proposals

– Provide IPS Wireless Monitoring support(when applicable)

Reliability Partnership