services brochure june2010

8/8/2019 Services Brochure June2010

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FDMGROUP

Strategic IT ServicesDelivering excellence worldwide


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FDm accoplshed he o op levelgoals o ananng our servce levelhle no ncreasng our udge. Aerhandover e had reduced operangcoss y an pressve 60%.

Dtsc B

i ould no hesae n recoendngFDm as a red and rused copany oparner h on resource-ased soluonsespecally hn he developen andesng arenas.

Logic CMG

i s grea o see FDm akng such ahands on neres n our usness andurher undersandng our on-gong

requreens, jus anoher reasonhy e connue our dedcaon o youraher han usng oher supplers.

Siftcov


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the FDmadvanage a copellng,hgh-valueproposon

Thanks to our uniquebusiness model, the FDMservice guarantees the 3crucial ingredientsor success:

Quality Eciency Eectiveness

Our award-winningAcademy has trained over2000 individuals to thehighest industry standards,

covering PMO, Java, C#.NET, Testing Analysis,Application Support andInrastructure. Our pool otalented proessionals arehighly trained and ready tomake a positive impact onyour business.

FDms usness odel snnovave and orks or pronenorgansaons hroughou he orld.

T FDMBsiss Modlbrngng people and echnology ogeher

Our practical development service helpsmanage and minimise risk o IT developmentprojects, by providing services throughout allphases o the sotware development liecycle(SDLC).

FDM helps clients manage their supportunctions through: Supplemented Support Solutions Greeneld Support Solutions Outsourced Solutions

Our testing capability helps clients reduceproject risk as well as cost, improving both thequality and perormance o their IT systems.We oer an array o tools, assessing best t oryour budget and environment.

InFraSTruCTure

PMO

FDM COnSuLTanTS

FDM TraIneeS FDM GLOBaL SerVICeS

SuPPOrT

TeSTInG

DeVeLOPMenT

FDMACADEMY

SuPPOrT

TeSTInG

We perorm all aspects o the trainingliecycle, rom analysis to delivery andongoing support. We oer a blendedapproach, tailored to suit the needs o ourclients.

TraInInG

DeVeLOPMenT

FDM has the capability to manageinrastructure related projects ranging rom;BAU operational activities to server migrations,consolidations, inrastructure rereshes andtechnical projects.

Underpinning FDMs sotware development liecycle portolio is our PMO Service. ProvidingProject Management, Business Analysis and

Project Support, FDM delivers the processes,controls and assurance that successulprojects demand.

InFraSTruCTure

PMO

aSSOCIaTeCOnSuLTanTS


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electing the best individuals to join

he FDM Academy is a discerning andhorough process. For every traineenlisted FDM reviews 400 applications.

he rst step to becoming a FDMonsultant involves attending a pre-creening interview, which will identiyhose candidates suitable or thessessment seminar. We evaluateach candidates interpersonal skillsnd gauge their ability to integrate

within our clients environments andtructures.

uccessul candidates will move ontoNIX and SQL (achieving expert level)nd undergo sot-skills training tonhance their communication andeam working skills. On completion ohese core units, trainees are streamednto one o our 6 courses: PMO, Java

r .NET Development, Inrastructure,pplication Support or Testing.

Tcig t Tltwe expec echncal excellence h a nnng aude

Winner

raining Department of the Year

2010

Shell operators and commandsWriting shell scriptsArithmetic operationsConditions, looping and unctionsUNIX le system

File and directory permissionsListing, creating, removing,copying and nding les anddirectories

excldig PMO

TeamworkingLogic assessmentBasic scriptingAdvanced scripting

Analytical skillsPresentation skillsInterpersonal skills

Databases and SQLStatements, schemes, syntaxData typesSQL best practice

Oracle productsFunctions and proceduresPL and PL/SQL queries

HR interviewTechnical seminarSales interview

Core TeChnologies

Tools

Business

ProCessMS Project

MS Visio

Confuence / Sharepoint

Structured Query Language (SQL)

Advanced MS Excel and VBA

Business Analysis Foundation

Programme and Project Support Oce Essentials

Introduction to Securities and Investment

aSSeSSMenT SeSSIOn

TeChnICaL SeMInar

SQL

ITIL

SOFT SkILLS

unIX

Design anD analysis Tools

Core TeChnologies DeveloPmenT meThoDologies

sPeCialisT TeChnologies

Case Diagrams

UML

Class Modeling

Enterprise Architecture Planning

UNIX

Oracle

SQL Server

Windows

Java

SQL

Perl

C#

Traditional

Iterative

TDD

Agile

DeVeLOPMenT

ToolsProCess

BusinessCore TeChnologies

JIRA (Incident Management)

Confuence (Knowledge Management)

PRINCE 2

ITIL Framework

Service Liecycle

Systems Analysis


Networking and Network Management

VMWare Virtualisation

Wintel and UNIX Architecture and Design

Messaging and Collaboration

InFraSTruCTure

PMO

Design anD analysis

TesTing meThoDologiesCore TeChnologies

TeChnologies

Traditional

Iterative

TDD

Agile

UNIX

Oracle

SQL Server

Windows

Quality Centre

QTP

LoadRunner

Open Source Tool

VB Scripting

Risk- based proiling

V-Model

End-to-end Testing Solution;

planning, analysis, design and delivery

TeSTInG

Core TeChnologies

Tools

Business

ProCess

JIRA (Incident Management)

Confuence (Knowledge Management)

UML

DATABASES: Oracle, Sybase, MS SQL Server

OS: UNIX, Windows, Solaris

SCRIPTING: Bash Shell Scripting,

VBA/Excel, Perl Scripting

Systems Analysis


aPPLICaTIOn SuPPOrT

PRINCE 2

ITIL Framework

Service Liecycle

PRINCE 2

Sotware Development Liecycle

Service deliveryService supportICT inrastructure managementImplementing servicemanagement

Application managementBusiness perspectiveSecurity management

Interview techniquesCommunication skillsConfict resolutionAssertiveness at work

Time managementCondenceEective project managementImproving personal success


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FDm Consulans are deployed across a vas

range o roles, ulllng skll gaps hn

exsng eas, asssng ne enerprses

n geng o he ground, supporng grohareas and helpng o delver ne servces.

The consultants you have provided have beenextremely proessional and hard working......and we have no problems at all when integrating them with our team andclients. I am looking orward to extending our relationship and would be pleasedto talk to any o your clients or prospective clients about how eectively yourconsultants have perormed.

rsltstt mtt

T aa

BSB

Citigop

A rack record o success

The Challenge

The AA provides an onlineservice complementingthe products connectedwith roadside service andcar related inormation,hence the importance omaintaining a rst-classwebsite. The AA requested anumber o FDM Consultantswith various specialist skillsto work on all aspects otheir website, including;business methods, design,data access and testing.

The Challenge

BSkyB have a ast movingproject environment withintermittent releases. Testingon 3rd party sotware isinvariably squeezed meaningthat BSkyB require additional

assistance during projectpeaks, to enable testingto be carried out withoutcompromising the quality othe end product on release.Thereore, a knowledgeableFDM Testing team wasrequested at short noticeto support a large in-housesales application.

The Challenge

Citigroup needed to re-engineer its Global PrimeFinance technology platorm.Part o the strategicreview involved replacingthe existing InternationalStock Record System and

migrating all the data intoa new/improved system.FDM Group were chosenor this project, tasked withdelivering successul resultswithin strict timescales. Inorder to meet their deadline,selecting the right team oConsultants was crucial.

The soluTion

The initial FDM teamon-site consisted o threedevelopers and a TeamLeader. FDM then wenton to supply the AA with48 Consultants, rangingrom Java Developersand Designers, Technical,Business and DesignArchitects to OracleDatabase Consultants andTesters. The project wasmanaged strategicallyrom start to nish.

The soluTion

FDM allocated a teamo nine Testers assignedto carry out load andperormance testing or thebusiness as usual (BAU)project work stream. FDM

also carried out knowledgetranser in relation to anautomated regressionpack and adopted a phasedapproach, which involvedworking on-site with BSkyBinitially, with a long-termview o transitioning theservice o-site to FDMsLondon Test Lab.

The soluTion

Three experienced FDMTechnical Team Leaderswere assigned to theproject, as well as anumber o Java and .NetDevelopers. In order toretire the existing system,

these teams worked ondeveloping a new platormand several interaces, aswell as the enquiry andreporting unctionality.The requirements weresplit into multiple projectsrunning concurrently, tomake the best use o time.

The ouTCome

When the AA.com becamepart o the AA community,FDM was invited to bid orpreerred suppliership.Now, FDM provides bothreelancers and FDMConsultants to the AA aspart o their preerredsupplier list. Weve beenworking with the AA orover eight years, andcurrently theyre one oFDMs top ten clients(by revenue).

The ouTCome

FDM invested in bespoketraining or our TestAnalysts (on behal oBSkyB) in perormancetools to increase theirskill-levels, quickly

getting to grips with a verycomplex application. Theengagement has beenso successul that FDMreplaced BSkyBs high-costcontractors with FDM TestAnalysts, saving BSKYBa large sum o money, aswell as oering additionalfexibility o service.

The ouTCome

FDM managed three teamsthat were integrated withCitigroups technical andbusiness employees, as oneseamless overall projectsolution. The blended mixo skills brought in by our

Consultants led to a skills-transer rom our more seniorConsultants to all projectteam members, as well askeeping costs down. The rstphase was completed aheado time and within budget.Further phases are ongoingthroughout the year.


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i have een ulsng developen parners oh

onshore and oshore, or over 12 years, u

orkng h FDm has alloed e o ge he es

o oh orlds, hls also ensurng he axu

fexly n ers o coen. i a delghed

h ha e have acheved h FDm.

M d M Dict

FDm as seleced orher excellen repuaonn he arke place and

or her qualy andely delvery.

hmptos

Sky values he fexly o FDm,ho e have parnered h oasss us h developen andesng on our core roadcasapplcaons. workng h FDmconsulans has enaled us oadop a fexle and cos ecenodel or developen and es

ork, allong us o quckly expandor conrac he eas as deandrequres. in addon he FDmaccoun anageen has eenexcellen; adapng o ee Skysrequreens as necessary.

BSB

FDm have een fexle n augenng her

ranng prograes h specc odules

around our echnology and usness doan,

eanng e can collaorae closely here e

have shared cusoers ho need access o a

pool o alen already sklled n our producs.workng h FDm enales us o eecvely

anage our resources and o skll up quckly

o ee cusoer deand.

Cpli Sstms


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IttiolcAs FDM extends its global reach, we are ideally placedto service clients in key international markets, helpingthem to embrace new opportunities. Covering over40 nationalities and languages, FDM is truly global inorigin and outlook.

SwITzerLanD

Further investment ininrastructure, resulted in theopening o our Zurich oce. Thislocation has proven an importantaddition to our global network,ideally situated to satisy FDMsmany Swiss-based clients. CreditSuisse and UBS InvestmentBank are a couple o ou r mostprominent clients in the region.

LuXeMBOurG

Boasting over 160 banks, theLuxembourg nance market isthe second largest provider ound management services in theworld. This makes it an ideal baseor FDM SA to service the Beneluxregion and France. Our customersinclude Intrasot International,

FastNet, Clearstream, BNPParibas and JP Morgan.

unITeD STaTeS

FDM Inc provides services tokey government and bankingclients as well as global business,nancial, media and technologycompanies in New York. Our NewYork oce provides Java J2EEand Microsot.Net development toclients such as HSBC, UBS, EDSand Unisys.

Globl psc.Clit focs.

unITeD kInGDOM

Our business centres in London,Brighton and Manchester aresituated within close distance tonational airports, ideally placedto reach clients throughoutthe UK. In the UK we serviceclients such as the BBC, BritishAirways, the AA, RBS andBarclays Wealth.

GerMany

As one o the worlds strongestnancial centres, Frankurt is akey location. With its excellentinrastructure, FDM also enjoysast links to Austrian and Swissclients. FDM GmbH servicesa vast range o clients in thenance, telecoms and media

sectors, including DeutscheBank, Commerzbank and O2.


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LuxembourgFDM Group SA

Luxembourg City

283 Route DArlonL-8011 Strassen

Tel: +35 226 31 441Fax: +35 226 31 373 1

Email:[email protected]

SwitzerLandFDM Switzerland GmbH

ZuriCH

Bahnhofstrasse 52CH-8001


united KingdomFDM Group

brigHtoN

Lanchester House

Trafalgar PlaceBrighton, BN1 4FUTel: +44 (0)870 060 3100Fax: +44 (0)870 757 7634

LoNDoN

55 King William StreetLondon, EC4R 9ADTel: +44 (0)207 256 3570

mANCHeSter

8th FloorWestminster House11 Portland Street

Manchester, M1 3HUTel: +44 (0)161 234 6890


united StateSFDM Group Inc

New yorK

380 Lexington Avenue17th FloorNew York, NY, 10168

Tel: +1 212 551 1052Fax: +1 301 390 2721


germanyFDM Group GmbH

FrANKFurt

Beethovenstrasse 460325 Frankfurt am MainTel: +49 6975 600 50Fax: +49 6975 600 55 5Email:[email protected]

FDMGROUP

services brochure june2010

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