services & capabilities · vour capabilities go far beyond what you will ever need. our oath to...

25
GreggWolfe-Principal 1 SERVICES &CAPABILITIES

Upload: others

Post on 24-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

GreggWolfe-Principal

1

SERVICES &CAPABILITIES

Page 2: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

WhyTopCompaniesChooseKaplanLeaman &Wolfe

2

TheMostQualifiedCourt

Reporters

TranscriptsofImpeccable

Quality

Competitive,Transparent

Pricing

OurOathtoClient

Service

OurDepthofExperience

inYourWorld

Page 3: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

TheMostQualifiedCourtReporters

3

“Weworkonlywiththemostqualified,mostprofessionalandmostcommittedprofessionals inthecourtreporting

business.”

vTalentandprecisionvEquippedwiththelatesttechnology

vAnsweringtohigheststandardsofprofessionalism

vScreenednotjustforskill,butforattitude,reliabilityandappearance

Page 4: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

TrackRecord

4

v Firmestablishedin1981(37years)v HeadquartersinPhiladelphiawithatrulyglobalreachv Allreportersskilledinservingtechnical,verticalindustriesv Customizedsolutionsbuiltforclientsacrossindustry,

specialtyareasv Wemeeteveryclientrequest,everytimev Westriveforcontinuousimprovementacrossourentire

team

Page 5: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

DeepExperience

5

vHaveworkedwithhundredsofclientsnationwide

vProvidefullspectrumofcourtreporting&litigation-supportservicesvDepositionsvHearingsvArbitrationsvLiveevents

vOurcapabilitiesgofarbeyondwhatyouwilleverneed

Page 6: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

OurOathtoClientService

6

v24/7online&telephonicscheduling

vAlwaysfriendly,alwaysresponsivevYoururgencybecomesouremergency

vEnd-to-endfollowthroughwithbookings

vFlexibilityandreachtoaccommodatealmostanyrequest

“Whenrequestsbecomemorecomplexandurgent,ouroathtocustomerserviceshines

brightest.”

Page 7: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

MajorLawFirms

InsuranceCarriers

Corporations

GovernmentalAgencies

ThirdPartyAdministrators

“Allinall,wewouldrecommendKaplan,Leaman&Wolfetoanycolleaguewhoisinneedofareliable, friendly,customerservice-drivenlitigationsupportcompany.”

- ScottM.Signorino,Paralegal

“Yourstaffisalwayscourteous,andmostimportantly,Ineverhavetobeconcernedaboutanydetailordoanythingmorethanpreparemyselfforthedeposition. Yourstafftakescareoftherest.”

- RichardAbraham,Esquire

OurClientele…

7

Page 8: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

NationwideCoverage

8

vCanmeetanyclientneed,anywhereontheplanet

vSecure,onlineschedulingvConsistentqualityandservice,nomatterwhereyou’relocated

vStreamlined,integratedproduction

Page 9: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Reporting&Analytics

9

vMonthlyactivityreportsvCustomizedtoyourneedsvActivities,depositionsscheduledvDetailedcostsavingsasneeded(sixmonths,quarterly,annual)

vBystateorlocalityvAnalyticstomatchyourrequestsvRegularsuggestionsonhowtolowercosts,addefficiency

Page 10: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Billing

10

vOnlinesystemintegrateswithanyclientplatform

vClear,straightforwardinvoices(nosurprises)vAncillarychargesonlyasagreedwithclient

vDeepexperienceinmanagingnationalanddifferentialpricingbystate/locality

Page 11: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

ManagingCosts

11

vFixedpageratesbystatevFixedvideographyfeesasrequestedvNosurprisesonancillarycharges(whatyouseeiswhatyouget)

vVolumediscountsvMulti-partydiscountsvComplimentaryfirstcopyforclientwhenitistheschedulingparty

vRealtime,daily,overnightatfixed,agreed-uponcostvNocostforuseoflaptopsforrealtime

vNominimumtranscriptfee

Page 12: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Technology

12

vSecureonlinescheduling,transcriptrepositoryforallparties

vAllreportersvettedtomeethighestprofessionalstandards

vEquippednotjusttounderstandtechnology,buthowtoapplytechnologyforclientbenefit

vCanofferremoterealtime toclientsanywhereglobally

Page 13: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Security

13

vWorkwithclientsthatrequirehighestlevelsofsecurity

vServerandallsystemsencryptedtoensurecompliancewithanystandardofprivacy,confidentiality

vReporterstrainedtoadheretouniqueprivacyneedsofclients

vAccustomedtoadjustingtoclients’uniquerequests

Page 14: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Competitive,TransparentPricing

14

vNotalwaysthecheapest,butalwaysthebestvalue

vNosurprisesoninvoicesvClearline-itemexplanationofcharges

vBillingsystemandinvoicingcustomizedtoyourneeds“Thereisacostforvalue,butwithKLWthatwon’t

comewithacompromisetotransparency, clarityandfullaccountabilityinourpricingandbilling

practices.”

Page 15: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

TranscriptsofImpeccableQuality

15

vStrictmulti-layerqualitycontroltopreventmistakes

vUnderstandingofandadherencetorulesandregulationsinprevailingjurisdictions

vWhenwesay“deadline,”wemeanitvExpedites,dailies,orrealtime?JustaskvNochargeforlaptops,tabletswithrealtime

“Weprideourselvesnotjustonourabilitytoprovideahigh-quality transcript,buttodoso

onatimelinethatmatchesyourneeds.”

Page 16: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

OurDepthofExperienceinYourWorld

7/12/18 16

vWorld-classexperienceacrossallphasesofdiscovery,depositions,trials,hearings,arbitrationsandtrials

vAnextensionofyourteam,somethingwenevertakeforgranted

vCultivatingarelationship,notjustatransaction

“There’sacosttoworkingwiththebestreporters.There’sacosttosupplying thehighestquality

transcripts.But,atKLW,weknowthatinvestinginourpeopleandourprocessesisthebestwayto

buildatrustedrelationshipwithclients.”

Page 17: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Best-in-Class|CourtReporting&LitigationSupportPartner

Engendersconfidenceinalllegalproceedings

Respondsexpeditiouslyto

allinquiries

Proactivelyanticipatesallyourneeds

Createsgreatvalueateveryturn

Executesataveryhighlevel

everyday

17

Page 18: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

OneWayVideoStreams• Studyawitnesswithoutbeingseen

TwoWayVideoStreams• Bevisibletothewitnessandotherparties

Teleconferencing• Nomicrophonenecessary

LiveLitigation:It’sBetterthanBeingThere

18

Page 19: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

•Instantlyuploadanddownloaddocuments,videos,audiofilesandpicturestosharewithallinvolvedparties

DocumentSharing

•Securely shareprivatethoughtswithyourteamorchatone-on-onewithindividualsnomatterwheretheyarelocated

Group&PrivateChat

•AttendfromanyPC,Mac,iPad,KindleFireorAndroidEnabledSmartphone/Tablet

100%Web-Based

LiveLitigation:It’sBetterthanBeingThere

19

Page 20: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

TrialSupport

Wemanagetheprocessingofthedigitaltrialdatabase,ensuringallrelevantexhibitsarereadilyavailableattrial.

Workwithattorneysand/orexpertstodevelopdemonstrativeexhibits foropenings/closingsandexperttestimony

Configureandtestallcourtroompresentationequipment priortotrial

Preparewitnesses byreviewingexhibitswiththemtosimulateacourtroomexperience

Sitinthe“hot-seat”incourttooperatepresentationsoftwareatthedirectionoftheattorneys

Provideanobjectiveperspective,asecondsetofeyes, andasoundingboardforattorneysinthemidstoftrial

20

Page 21: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Animation3Danimationbreathes life

intoexpertreports, drawings,photosandoperativereports.

PreViewAcompellingwayto

demonstratecomplexideasthrough viewing3Dobjects

interactively.

InteractiveInteractivegraphicstofitanysubjectmattertopresentcomplexandsimpleideas.

TimelinesAneffectivewayforthe

audienceto“see”eventsunfold.

MedicalIllustrations

Medicalillustratorseliminatecomplexitybycreatingcompellingexhibits.

TrialSupportGraphics&Animation

21

Page 22: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Noadditionalcosttoyou,oryourclientsReportsinclude,butarenotlimitedto…

KLWCostContainmentProgram

LawFirmOffice

Attorney

Location

CaseName,Dateof

DepositionPerPageRate

TotalPages

ClaimNumber

22

Page 23: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Courtreportingserviceswithworldwidecoverage

Legalvideoservicesforanyvideotapedproceeding

Complimentaryinternettranscriptrepository

On-line depositionscheduling

Videoconferencingforremotedepositionparticipation

LiveDepositionremoteand/orlocalRealtimeinternetstreaming

Video-to-textsynchronization ConferenceFacilities CentralizedScheduling

BillingandArchiving

CorporateServicesDepartment

InterpretersandTranslationServices

OurCommitmentIstoYourSuccess

23

Page 24: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

GreggWolfeGreggWolfeistheprincipalofKaplan Leaman &Wolfeandisarecognized leader inthecourtreporting industry.APhiladelphianative,Mr.Wolfeattended TempleUniversitySchoolofCourtReportingbeforespending morethan35yearsasafederalcourtreporterwherehetookpartinhundreds ofcasesacrossallmanneroflegalproceedings.

Thatbackgroundprovidedanappropriate preparation forMr.Wolfe’sascendency tothehelmofKLWwherehisattentiontodetailandqualityservice permeates theorganization andestablishes acultureofexcellencethatisthebenchmark forthefirm’sworkwithclients fromalloverthenation.

Mr.WolfeiscertifiedasaRegistered ProfessionalReporter (RPR)andRegistered MeritReporter (RMR)withtheNationalCourtReportersAssociation (NCRA).HealsoisaFederal CertifiedRealtime Reporter.HeisanactivememberofbothNCRAand theUnitedStatesCourtReportersAssociation. HehasbeenaboardmemberoftheCancerFoundation forPersonalAppearance since2001.

AbouttheOwner

“Accuracy,promptdeliveryandprofessionalismarethreeexcellent aspectsofourfirm’scapability.”

24

Page 25: SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to Client Service 6 v24/7 online & telephonic scheduling ... One Way Video Streams •

Contact

25

www.KLWReporters.com

877.KLW.DEPO [email protected]

230 S Broad St #1303 Philadelphia, PA 19102