session #12 – user group kickoff & product roadmap
DESCRIPTION
Session #12 – User Group Kickoff & Product Roadmap. Hotel Wi-Fi HASummit14 PW: analytics. Current Session. App Questions? 3 app helpers Raise hand with mobile device Walk to back. 1. Thumbs Up. 2. Submit a Question. 3. Poll Question. 4. Session #12 User Group Kickoff. - PowerPoint PPT PresentationTRANSCRIPT
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Session #12 – User Group Kickoff & Product Roadmap
Current Session
Submit a Question
Poll Question
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Hotel Wi-Fi• HASummit14• PW: analytics
App Questions?• 3 app helpers• Raise hand with
mobile device• Walk to back
#HASummit14
Eric Just, Vice President, Technology, Health Catalyst
Session #12 User Group Kickoff
Eric Just is the Vice President of Technology at Health Catalyst and the Engagement Lead at Indiana University Health. Prior to joining Health Catalyst, he led the research arm of a late binding data warehouse that served to integrate clinical, operational, financial, and research data at Northwestern University.
Eric has served in a number roles at Health Catalyst including product development, business development, and client operations. He is a dedicated husband and dad, involved in school and sports, and he enjoys outdoor life in his adopted home town of Salt Lake City.
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Why do we see ads like this?
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Source: Delta Sky Magazine
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But never like this??
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THE BEST
IN NEW YORKPILOTS
THESE PILOTS ARE AMONG
Each pilot has been included in a “Best Pilot” issue of
New York
Capt. Jimmy KirkIntergalactic
LunarNeil Armstrong,
NASA1243 Fifth Avenue , Suite 134
(212) 343-4356
Puddle JumpersOrville and Wilbur
Wright5678 Fifth Avenue , Suite 566
(212) 343-4356
IntercontinentalCaptain Charles A.
Lindburgh13 Tenth Avenue , Suite 14
(212) 343-4356
MilitaryCapt. von Richtofen
5678 Red Baron Way, Suite 44
(212) 343-4356
OrbitalCapt. John Glenn
12 First Avenue , Suite 33(212) 343-4356
Cross AtlanticAmelia Earhart
777 Second Avenue , Suite 567
(212) 343-4356
River LandingsCapt. Chesley Sullengerger
345 Hudson River Way(212) 343-4356
Pilots chosen for New York magazine’s “Best Pilots” were selected by Preferred Pilots Ltd. The nation’s leading provider of information on top pilots
All pilots are board certified
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Process Management Evolution
System of Production
“Craftsmanship”No System
“Manual” System
Airline Industry
Healthcare Industry
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If …"Every system is perfectly designed to get the results it gets.”> - Dr. Paul Batalden
Then …“Design your system to get better results”> - Health Catalyst
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How to you design your care delivery system to achieve better Outcomes:
Analytic System
Content System
Deployment System
Standard “Knowledge”
WorkStandard
“Organizational” Work
Standard “Measurement”
Work
Become experts in three key systems
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How is Health Catalyst Organized and Why?
• Content System Knowledge– Holly
Designs and builds starter set knowledge assets which deliver evidence based guidelines and standard work to accelerate change
• Deployment System Methodologies – Steve
Designs, trains and implements the Heath Catalyst improvement methodology to accelerate our customers ability to achieve Outcomes
• Analytics System Products – Tom
Designs and builds the Catalyst Analytics Platform and Analytical Applications which provide insight into cared delivery and a feedback loop to teams
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Health Catalyst’s top operating principle is to help our partners
Improve Outcomes
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Population Health Improvement AIM
Content System Deployment System Analytic SystemKnowledge Asset Starter Sets: Sepsis Bundle- Sequence and importance
of key clinical interventions- Under what circumstances
interventions should be applied
- Sepsis and Severe Sepsis cohort inclusion and exclusion criteria
- Predictive & Prescriptive Models & Algorithms
Permanent Improvement Team:
- Role definitions and training- Team charters- Improvement methodology- Fingerprinting/Ownership
strategy training- Agile/Iterative
implementation strategy
Advanced Analytic Application:
- Outcome metrics (improved Mortality Rate)
- Process Metrics (improved compliance to 11 bundle components)
- Balanced Metrics (monitoring change in cost with Code Sepsis team investment)
- Advanced analytic visualizations
- Subject Area Mart Designer- Catalyst Platform
Infrastructure
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Sepsis Outcome Improvement ExampleDecrease Sepsis Mortality Rate from 24% to less than 10% by 1/1/2015
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What are you trying to improve?
Outcomes Improvement
- Population Health/Quality Improvement
- Workflow/Efficiency Improvement
- Patient Injury Prevention Improvement
Shared Risk/Financial Improvement
- Leveraging appropriate payment models
Technical Efficiency Improvement
- Streamlining data gathering/provisioning
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Improvement Lines
Readiness Assessment and
Strategic Plan
Population Health Improvement
Advanced Governance
Patient Injury Prevention
Improvement
Workflow/Operational
Improvement
Outcomes Improvement
Payer Market Evaluation
Advanced Risk Evaluation
Network Optimization
Activity Based Costing
Improved Member Engagement
Predictive Staffing Models
Shared Risk Strategic Plan
Improved Financial
Monitoring
Improved Care Management
Leakage Reduction
Shared Risk / Financial Improvement
Infrastructure
Automated Data Provisioning
Data Capture Augmentation
(IDEA)
Adaptive Data Governance
Shared Framework
Infrastructure
Data Capture Quality
Awareness
Data Driven Prioritization
(KPA)
Pragmatic Data Integration
Comparative Analytics
Infrastructure
Efficient Information Distribution
Technology Improvement
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All paths lead to improvement
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Pop Health Improvement
Automating Data
Provisioning
Automating Data
Provisioning
Efficient Information Distribution
Shared Risk Improvement
Automating Data
Provisioning
Start with Shared
Risk Path
Start with Technology
Path
Start with Population
Improvement Path
Time
Efficiency Improvement
Patient Injury Prevention
Improvement
Pop Health Improvement
Efficient Information Distribution
Shared Risk Improvement
Efficient Information Distribution
Patient Injury Prevention
Improvement
Efficiency Improvement
Pop Health Improvement
Patient Injury Prevention
Improvement
Shared Risk Improvement
Efficiency Improvement
Time
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Session 12Top Priorities Survey, Q1While all three of these improvement areas are important, what is your organization most focused on improving first?
a) Outcomes Improvement
b) Shared Risk/Financial Improvement
c) Technology Improvement
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Session 12Top Priorities, Q2What is your organization’s 2nd priority improvement area?
a) Outcomes Improvement
b) Shared Risk/Financial Improvement
c) Technology Improvement
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Session 12Top Priorities, Q3
What other priorities does your organization have that are higher than outcomes improvement, shared risk/financial improvement or technology improvement?
(If no other higher priorities – answer “None”)
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Review Improvement Priority
Survey
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Improvement Lines Survey
Readiness Assessment and
Strategic Plan
Population Health Improvement
Advanced Governance
Patient Injury Prevention
Improvement
Workflow/Operational
Improvement
Outcomes Improvement
Payer Market Evaluation
Advanced Risk Evaluation
Network Optimization
Activity Based Costing
Improved Member Engagement
Predictive Staffing Models
Shared Risk Strategic Plan
Improved Financial
Monitoring
Improved Care Management
Leakage Reduction
Shared Risk / Financial Improvement
Infrastructure
Automated Data Provisioning
Data Capture Augmentation
(IDEA)
Adaptive Data Governance
Shared Framework
Infrastructure
Data Capture Quality
Awareness
Data Driven Prioritization
(KPA)
Pragmatic Data Integration
Comparative Analytics
Infrastructure
Efficient Information Distribution
Technology Improvement
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Measure the care delivery organizations readiness for outcomes improvement including evaluation of “Three Systems” readiness and Analytics Adoption Model maturity; Includes key process analysis of high volume high variation processes
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Readiness Assessment and
Strategic Plan
Select Session 12Select Outcomes Improvement Survey
Answer Question 1
Analytic Products
Assessment Survey Tool
Key Process Analysis
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Establishment of permanent improvement teams which leverage starter set AIMs, metrics and analytic models based on evidence based clinical guidelines to achieve and sustain clinical and quality improvement for the health of a population
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Population Health
Improvement
Answer Q2
Session 12Outcomes Improvement Survey
Population Health Content Starter Sets
Analytic Products
Population Shared Frameworks
Subject Area Mart Designer
Readmission Explorer
Population Explorer
Readmission Predictor
Mental Health
Deployment Templates
Pediatrics Specialty
Respiratory
Oncology
GI
Surgery
Women & Children
Musculoskeletal
Cardiovascular
Neuroscience
Primary Care
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Establishment of permanent improvement teams which leverage starter set AIMs, metrics and analytic models based on standard work and operational guidelines to achieve and sustain efficiency improvement for clinics and hospital departments
Workflow/Operational
Improvement
Answer Q3
Session 12Outcomes Improvement Survey
Workflow / Efficiency Content Starter Sets
Analytic Products
Workflow Shared Frameworks
Subject Area Mart Designer
Patient Satisfaction Explorer
Patient Flow Explorer
Labor Management Explorer
Supply Chain Explorer
A3/Value Stream Maps
Ohio Collaborative
External & Regulatory
Invasive
Acute Medical
Ambulatory
Therapeutic (Rx, Resp)
Practice Management
Diagnostic (Lab, Path)
Specialty Clinics
US News
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Establishment of permanent improvement teams which leverage starter set AIMs, metrics and analytic models based on patient safety and operational guidelines to achieve and sustain patient injury prevention improvement
Patient Injury Prevention
Improvement
Answer Q4
Session 12Outcomes Improvement Survey
Patient Injury Prevention Content Starter Sets
Analytic Products
Patient Safety Explorer
Subject Area Mart Designer
Pressure Injury
Falls (S, A, C)
Patient/Procedure Control
Glucose Management
Venous Thromboembolism
Transfusion
CLABSI
Parenteral Nutrition TPN)
Surgical Site Infections
RX: Electrolytes
CAUTI
RX: Fluids
VAP
RX: Medications
Infections
Substances
A3/Value Stream Maps
Patient Injury Prevention Shared Framework
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Implement appropriate roles, councils and steering committees which are data driven and triage/prioritize opportunities, allocate resources and approve, monitor and actively market quality, efficiency and safety outcome improvement results.
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Advanced Governance
Answer Q5
Session 12Outcomes Improvement Survey
Analytic Products
Key Process Analysis
Analytics Successes Portal
Executive Dashboard Integration Tool
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Review Outcomes Improvement
Survey
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Evaluate each payer in your market and prioritize the most important payer contracts to evaluate and re-negotiate for risk sharing opportunities or alternative payment methods
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Payer Market Evaluation
Select Session 12
Select Shared Risk Survey
Answer Question 1
Analytic Products
Payer Market Analyzer
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Profile risk of patients based on episodic cohort definitions. Evaluate disease density and severity to predict Per Member Per Month (PMPM) costs. Evaluate alternative risk/reward models including reinsurance thresholds.
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Advanced Risk Evaluation
Answer Q2
Session 12Shared Risk Survey
Analytic Products
Population Risk Evaluation Tool
Advanced Content
PMPM Predictive Models
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Optimize network design by evaluating defensible geographic service area, central place theory trade areas, network coverage using patient and provider geocoded addresses. Predict leakage with potential network adjustments. Draft Participating Provider Service Agreements.
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Network Optimization
Answer Q3
Session 12Shared Risk Survey
Analytic Products
Network Optimization Tool
Advanced Content
Predictive Leakage Models
Reference ContentDartmouth Atlas Referral Regions
Central Place Theory Trade Areas
Geographic Coverage Areas (State Health Benefit Program Filings)
Geocoded Addresses
Participating Provider Service Agreement Templates
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Design better methods for patient/member engagement including enhanced member self-reported health data, employer engagement, member plan design, community outreach, family engagement, etc.
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Improved Member
Engagement
Answer Q4
Session 12Shared Risk Survey
Analytic Products
Members Satisfaction Explorer
Reference ContentHealth Plan design templates
Wellness plan design templates
Community engagement templates
Employer Wellness Designer
Member Engagement Portal
Family engagement templates
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Improve outlier care management for high risk, high cost patients combining claims, EMR clinical observations and patient demographic data to predict potentially preventable adverse events and prescribe prioritized actions and interventions.
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Improved Care Management
Answer Q5
Session 12Shared Risk Survey
Analytic Products
Care Management Planner
Advanced Content
Prescriptive Models
Preventable Events Predictor
Care Management Analytics
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Design a multi-year strategic organizational plan for provider network acquisitions and divestitures, wholesale contract network access agreements negotiation plans with payers, prioritized care delivery improvement initiatives, etc.
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Shared Risk Strategic Plan
Answer Q6
Session 12Shared Risk Survey
Analytic Products
Key Process Analysis (Risk Sharing Opportunity
Pareto – Bundled Payment)
Reference ContentWholesale Contract Network Access Agreement Template
Accountable Care Organizational Plan Template
Shared Accountability Executive Dashboard
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Identify out-of-network leakage or higher cost care delivery by specialty, by attributed provider, by high risk patient, or by procedure and estimate potential saving from leakage reduction.
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Leakage Reduction
Answer Q7
Session 12Shared Risk Survey
Analytic Products
Shared Accountability Executive Dashboard
Patient Leakage Analyzer
Advanced Content
Attribution Models
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Improve financial monitoring by identifying correlations in clinical and financial data, stratify financial performance by unit, department, clinical program, care process family, etc.
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Improved Financial
Monitoring
Answer Q8
Session 12Shared Risk Survey
Analytic Products
Financial Management Explorer
General Ledger Explorer
Revenue Cycle Explorer
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Evaluate true cost of care delivery with clinically driven activity based costing.
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Activity Based Costing
Answer Q9
Session 12Shared Risk Survey
Analytic Products
Activity Based Costing Tool
Real Time Location Services Integration
Clinically Driven Revenue Cycle Explorer
Advanced Content
Activity Based Terminology
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Staff operational units based on predictive models based on historical care delivery activity rather than imputed acuities from administrative data
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Predictive Staffing Models
Answer Q10
Session 12Shared Risk Survey
Analytic Products
Activity Based Staffing
Advanced Content
Activity Based Terminology
Predictive Staffing Models
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Review Shared Risk
Survey
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Procure, configure and test infrastructure environments to support analytics including on-premise and and now available secure hosted environments
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Infrastructure
Select Session 12
Select Technology Survey
Q1
Analytic Products
Hosting Infrastructure
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Automation of provisioning data from transactional source system into source mart within the Enterprise Data Warehouse using a metadata driven approach using portable source maps (.SM files) (Newly added support for flat files, XML)
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Automated Data Provisioning
Answer Q2
Session 12Technology Improvement Survey
Analytic Products
Atlas
Security and Auditing
Metadata Core
Source Mart Designer & Patterns
EDW Console
Source Mart GAP Analyzer
Content Mapping
Ambulatory EMR (2), Professional Billing (3), Time Card (2), Human
Resources (2), Accounts Receivable (2) , Supply Chain (2),
Claims (1)
Additional Source Marts (30+)
EMR (6), Patient Billing (6), Costing (4), General Ledger (2),
Patient Satisfaction (3)
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Instant Data Entry Application
Easily create web-based applications to augment data capture; Adding native mobile application (iOS and Android) versions.
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Data Capture Augmentation
(IDEA)
Answer Q3
Session 12Technology Improvement Survey
Analytic Products
IDEA Mobile
IDEA
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Reusable tools that accelerate outcomes improvement and advanced application development (SAMs)
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Shared Framework
Infrastructure
Answer Q4
Session 12Technology Improvement Survey
Advanced Content
Analytic Products
Comorbidity Analyzer & Content
EDIT—Executive Dashboard Integration Tool
Population Health Framework
Severity Risk/Comorbidity Models
Attribution Models
Clinical Hierarchies
Visualization & Architectural Frameworks
Statistical/Metric Correlation Framework
Workflow Framework
Patient Injury Prevention Framework
Patient-Provider Attribution Modeler
Predictive Models
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Comparable foundational analytics across care delivery organizations – a framework to share comparative benchmarks.
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Comparative Analytics
Infrastructure
Answer Q5
Session 12Technology Improvement Survey
Advanced Content
Analytic Products
CAFÉ De-identification Infrastructure
Essentials Layer Mapping
*CAFE—Comparative Analytics Framework and Exchange
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Prioritization of opportunities derived from care process size and variability based on clinically and operational defined mappings (e.g. ICD9, ICD10, CPT, APRDRG, etc.)
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Data Driven Prioritization
(KPA)
Answer Q6
Session 12Technology Improvement Survey
Advanced Content
Analytic Products
Clinical Hierarchies
Key Process Analysis (Pareto Tool)
Operational Hierarchies
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Pragmatic Master Data Management including common linkable identifiers (e.g. Patient, Provider, Location) and Common Components (e.g. Meds, Labs, Encounters) which integrate data from multiple sources of the same source type (e.g. multiple EMRs)
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Pragmatic Data Integration
Answer Q7
Session 12Technology Improvement Survey
Advanced Content
Analytic Products
Matching Algorithms (with Threshold Settings)
Common Linkable Identifiers (pragmatic master data management - e.g. PatientID, ProviderID, LocationID, Vocabulary)
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Tools and processes to guide organizations in the three pillars of data governance: data exploitation, data literacy and data stewardship.
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Adaptive Data Governance
Answer Q8
Session 12Technology Improvement Survey
Reference Content
Analytic Products
Starter Set Standard Definitions/Calculations
Security and Auditing (EDW Console & IDERA)
ATLAS: Data Stewardship Module
Analytics Services Triage Group Charter
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Tools to profile data capture quality including timeliness, accuracy and completeness of data capture
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Data Capture Quality
Awareness
Answer Q9
Session 12Technology Improvement Survey
Analytic Products
Data Profiling Tool
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Tools to inventory report and analytic usage to identify wasteful practices and pruning opportunities (e.g. replace 10 manual reports with 1 self service dashboard)
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Efficient Information Distribution
Answer Q10
Session 12Technology Improvement Survey
Analytic Products
Report Queue Analyzer
Advanced Content
Common/Global metrics repository (e.g. Case count, LOS, Readmission counts and rate, cost center definitions)
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Review Technology Improvement
Survey
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Catalyst Coming Attractions
• Detailed Comparative Analytics
• Mobile IDEA (Instant Data Entry Application)
• Geospatial Analytics – Network Optimization
• Activity Based Costing
• Prescriptive and Predictive Modeling Framework
• Anatomy of Healthcare SAM Designer support
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User Group Design Survey
1. What is the most important thing you expect to get out of a User Group?
2. Would you prefer the User Group be done in conjunction with HAS?
3. How frequently would you like the User Group to be held in person?
4. On a scale from 1 to 5, how interested would you be in more frequent User Group tele-conferences between in-person user group meetings?
5. How frequently would you prefer the incremental user group tele-conferences?
6. How would you prefer the User Group be organized?
7. What have you seen work well with other user groups?
8. On a scale from 1 to 5, how interested are you in learning about new features/content in the Outcomes Improvement Line?
9. On a scale from 1 to 5, how interested are you in learning about new features/content in the Shared Risk / Financial Improvement Line?
10. On a scale from 1 to 5, how interested are you in learning about new features/content in the Technology Improvement Line?
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Analytic Insights
AQuestions &
Answers
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Session Feedback Survey
1. On a scale of 1-5, how satisfied were you overall with this session?
1) Not at all satisfied
2) Somewhat satisfied
3) Moderately satisfied
4) Very satisfied
5) Extremely satisfied
2. What feedback or suggestions do you have?
Healthcare Analytics Summit 14 51
Upcoming Keynote Sessions3:45 PM – 4:40 PM
13. Healthcare Reform 2.0: Anticipating What’s NextGovernor Mike Leavitt Founder and Chairman of Leavitt PartnersFormer Secretary of the Department of HHS
4:45PM – 5:15PM - Speakers Corner
5:15PM – 6:00 PM - Reception
6:00PM – 7:00 PM - Dinner
7:00PM – 8:00 PM
14. The Acceleration of Technology In The 21st Century: Impacts on Healthcare and Ray KurzweilChairman, Kurzweil TechnologiesDirector of Engineering, Google
8:15 – 9:00 PM - Entertainment
Location
Main Ballroom