Session 2:

The Business Value of Software License

Optimization and ITSM Integration

David Reis, Senior Software Consultant – BMC Software

David ReisSr. Software Consultant, bmc

Transforming the Digital EnterpriseBenefits of Software License Optimization and ITSM Integration

OUR LIVES ARE CHANGING

WE LIVE IN A DIGITAL ECONOMY

BMC Smart IT + BMC MyIT

MULTI-SPEED I.T.

Industrialized + Innovative

“People think we got big by putting big stores in small towns. Really, we got big by replacing inventory with information.”

--Sam Walton, Founder of Walmart

You replace expensive software licenses with information

Supply Chain Management

Database App Server Web Server Network User

Efficient Software Investment is Key

• What do we own?

• How much do we own?

• Are we using it?

BMC Atrium Discovery

• How do we use it?

• Why do we own it?

• Do we really need it?

From this…

to this…

Exchange eBiz Web

Quality Meaningful Actionable

BMC Atrium Discovery and Dependency Mapping

Capabilities

Agent-less

Virtual appliance

Rich discovery breadth & depth

Discover

OOTB dashboards & reports

Powerful analytical tools

Dependency visualizations

Visualize

Continuous Atrium CMDB synchronization

Open Web API

Import & export to relational databases & CSV files

Integrate

CMDB

Analyze

Sophisticated reasoning engine

Iterative discovery

Collaborative application mapping

Atrium Discovery Demo

Complete Solution for IT Service Management and Software License

Optimization

Incident Problem Change Request

BMC ADDMOther Data Sources:• Microsoft SCCM• Active Directory, HR• Procurement, ERP• Others

Automated:• Software Identification and

Normalization• PO Processing and License

Reconciliation• License Optimization

AtriumCMDB

FlexNet Manager Suite

Asset Properties – Ownership, Role, StatusNormalized SW

Titles

Integration Benefits: 1+1 = 3

ADDM Integration (Flexera Software Inventory Adapter)

– Out of the box integration w/ BMC ADDM to collect inventory

– Flexera Software Provided Patterns extend ADDM capabilities

– Software inventory data from BMC ADDM is used to help produce an accurate list of software titles per device

Normalized List ofInstalledApplications

Asset Reports

Reports

ApplicationRecognition Library

Recognition Process

ADDM Inventory

Integration Benefits: 1+1 = 3

Benefits of CMDB Integration

Normalized list of software titles supports improved ITSM outcomes—

CMDBSoftware License Optimization Solution

Examples: 1. Problem Resolution - A particular commercial product version is causing issues and needs to be patched. Where is it installed, and who is affected?

2. Change Planning - We are moving a fixed datacenter to the Cloud. What licensed software is installed which we need to consider?

Benefits of CMDB Integration

Hardware Asset Status, Asset Role, Asset Ownership, etc. supports license optimization

Integration Benefits: 1+1 = 3

CMDB Software License Optimization Solution

Examples:1. Asset Status:

Retired hardware assets– reclaim licenses

2. Ownership: Calculate license position for “enterprise groups”

3. Role: Backup / Failover ServerApply DR/Failover rights to reduce license consumption

Benefits of Enterprise App Store Integration

Integration Benefits: 1+1 = 3

ITSM WorkflowsApp Store & Software License

Optimization Solution

Enterprise App Store integration with License Optimization and ITSM solutions supports improved ITSM functions—

Example: Software Request Management: Check for available license and reserve it if available; ensure license compliance BEFORE deploying software

Software License Optimization and Application Management

Service

Request

Mgmt

Incident/

Problem

Management

Change

Management

/ CMDB

IT Security Enterprise

Architecture

• Automates license availability checks

• Improves user satisfaction and SLA performance for SW requests

• Reduces non-standard software installs to reduce incidents

• Provides normalized software products to help resolve problems

• Provides accurate, normalized data to CMDB to enhance change planning

• Provides ability to simulate changesto the IT environment to assess financial impact

• Improves end-user accountability through enforceable software policies

• Provides Blacklist/ Whitelist functionality for software

• Supports creation of application profiles and approvals required for nonstandard software

• Provides ability to analyze SW usage data

IT P

rocess A

rea

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