Cori Myers, PhD Chair, Dept. Bus. Admin, Computer Science, IT

Lock Haven University of Pennsylvania Timothy Keohane

Director, Small Business Development Center, Lock Haven University of Pennsylvania

Ellie Nesser Executive Director, Southpointe Center

California University of Pannsylvania Carol Adukaitis, EdD

Director, Pathways for Career Success PA State System of Higher Education

PASSHE Universities

Meeting Employers’ Needs through Partnerships

PA WIB Symposium The Penn Stater

August 18, 2011

Role of Higher Education

Who is defining

higher education’s role in workforce & economic development?

• January 15, 2003 Gov. Rendell’s challenge to

University Presidents

• “Captains” in the area of Economic Development

Charge -- focus on higher education’s role in community development, workforce training, entrepreneurship and innovation.

PA NOT Reaching its Potential • 48th of 50 in economic development • 47th of 50 in employment growth • 44th in entrepreneurial hotspots report

(Brookings Institute) • 42nd of 50 states in job creation (82% of

businesses surveyed said they have trouble hiring qualified workers)

• Lost more young people than any other state from 1990-2000 (age 25-34 cohort)

• January 18, 2011 Gov. Thomas Corbett

• “VISION” for Economic

Development in PA

“I see a promising future… a future that embraces innovation in emerging frontiers of energy, life sciences and biotechnology. I see a future that sets free the kind of creativity and competition that will make Pennsylvania the envy of our nation…”

• January 25, 2011 President Barack Obama

• State of the Union Address

“ We need to out-innovate, out-educate, and out-build the rest of the world….America will once again have the highest proportion of college graduates in the world.”

Pennsylvania State System of Higher Education

• Approximately 120,000 students, 90% of whom are PA residents are currently enrolled at the 14 PASSHE universities

• Four out of five of these students will remain in the Commonwealth after graduation

Pennsylvania Rural & Urban Counties

PASSHE Strategic Initiatives Transform - 1. Students and the learning environment 2. Resources 3. University-community relations 4. PASSHE’s role in determining the Commonwealth’s future

PASSHE Initiatives

PASSHE Strategic Goal 1. Transform Student Learning Environment • Promote entrepreneurial culture for student

innovation and success (ELC) • Encourage students to explore opportunities for

self-employment through Small Business Development Centers (SBDC)

• Offer customized job training; non-credit courses • Establish clubs, mentorship, summer boot camps

PASSHE Initiatives

PASSHE Strategic Goal 2. Transform Resources • Utilize campus facilities as Center for Student incubator opportunities • Provide seed money/stipends for students

PASSHE Initiatives

PASSHE Strategic Goal

3. Transform University-Community Resources • Improve local and regional economic conditions

by engaging students and faculty in entrepreneurial activities and small business

start-up companies • Seek WEDnet, DOD, TAA, NSF, other funding • Provide leadership training for university faculty,

students and community

PASSHE Initiatives

PASSE Strategic Goal 4. Transform PASSHE’s Role in Determining

the Commonwealth’s future

• PASSHE a key member of the KINBER for construction & management of broadband network

• Small businesses account for 52% of all jobs in Pennsylvania

• Entrepreneurial Leadership Centers

PASSHE Entrepreneurial Leadership Centers

California, Cheyney, Edinboro, East Stroudsburg, Indiana, Mansfield, Millersville, Lock Haven, Shippensburg, Slippery Rock, West Chester

• 471 Students involved in ELC including incubators and KIZ initiatives

• Partnered with 63 businesses that received KIZ assistance totaling $1.0M

• Resulted in development of 24 new commercially viable products developed.

11 Entrepreneurial Leadership Centers (ELC) formed since 2007

PASSHE Entrepreneurial Leadership Centers

Provide • Personal, technical and

commercialization assistance to students to move from enterprise to business plan

• Financing options, mentoring and networking opportunities

• Best practices, entrepreneurial boot camps, seminars and workshops

PASSHE Small Business Development Centers

PASSHE’s five SBDC programs: California, Clarion, Kutztown, Lock Haven, & Shippensburg • Served 22 PA Counties in rural & urban

areas which contain 22% of the population (Census 2000).

• Served 2,237 clients • Helped 251 businesses secure over

$31M in financing

LHU’s Entrepreneurial Leadership Center

Unique Aspects:

■ International Dimension

■ Test Lab (Nano-incubator)

■ Social Entrepreneurship

The Haven Center

Objectives • Develop entrepreneurship

concentration • Provide experiential learning

opportunities • Launch a student business incubator • Serve business needs (e.g., provide

training, consulting, student assistance)

• Seek advice from local business leaders

Seek Advice from Local Business Leaders

Name Organization/Employer Beach, Jason Blue Cross of Northeastern PA Brennan, Julie Senator Wozniak's Office Coploff, Larry Coploff, Ryan, & Welch Datt, Dawn College of Arts and Architecture, Penn State Fink, Jason Williamsport/Lycoming Chamber of Commerce Flanagan, Mike Clinton County Economic Partnership Jensen, Marlene Bus. Admin. Program, Lock Haven University Keohane, Tim Small Bus. Dev. Center, Lock Haven University Kurzynski, Marcia Bus. Admin. Program, Lock Haven University McCormack, Bob Murphy McCormack Business Group, LLC Miller, Bill Miller Brothers Auto Sales Myers, Cori Bus. Admin. Program, Lock Haven University Niklaus, Halle Susquehanna Bank Riccardo, Beth Beth Riccardo Real Estate Soto, Jose Student Representative, Lock Haven University

Build an Identity

Develop an Entrepreneurship Concentration

• Proposed the concentration using a combination of new and existing courses

Existing Courses New Courses

• Entrepreneurship (revised) • Human Resource

Management • International Business • Interpersonal & Leadership

Skills • Internet Marketing &

eCommerce • Marketing Research

• Small Business Management (09/10)

• Entrepreneurial and Small Business Marketing (09/10)

• Strategic Sustainability for Entrepreneurs (Offer Fall ‘11)

• Small Business Finance (10/11)

Currently, LHU enrolls 22 students in the concentration

Provide Experiential Learning Opportunities

• Sponsored such learning opportunities as trips, guest lecturers, and experiential, classroom projects with local businesses

• Funded student workers to conduct research and develop market plans for businesses

During the grant, 172 students provided

services to 85 businesses

•Created incubator and made refinements

•Directed and marketed by faculty member Dr. Marlene Jensen

•Offered one-on-one consulting to students in the business program primarily for on-line businesses.

•Made referrals to SBDC when appropriate

Launch a Student Incubator

Since inception of grant, 20 students were served

Serve Business Needs

Aside from the student assistance and lectures mentioned earlier: • Workshops (on marketing and

international topics) • Technical consulting on web

development

Work In Progress • Entrepreneurship day for high school

students • Workshops and open lecture on

social entrepreneurship • Cooperative project with local Arts

Council • Seek additional funding

Learning Outcomes Discussion

Best Practices • Incorporating Entrepreneurship into the Workplace • Creating Entrepreneurial workforce pipelines

utilizing school districts, community colleges, universities and industry partnerships

• Understanding the impact of commercialization in an Entrepreneurial Workforce Environment

• Redefining the Future of Workforce Development

PASBDC Overview

• Network of 18 Centers

• Outreach Offices • Funded by Federal, State, & University

Funds

• Host University

• National Network of Centers - ASBDC

SBDC Locations

SBDC Locations

1. Bucknell University SBDC 2. Clarion University SBDC 3. Duquesne University SBDC 4. Gannon University SBDC 5. Indiana University SBDC 6. Kutztown University SBDC 7. Lehigh University SBDC 8. Lock Haven University SBDC 9. Penn State University SBDC

10. Saint Francis University SBDC 11. Saint Vincent College SBDC 12. Shippensburg University SBDC 13. Temple University SBDC 14. University of Pittsburgh SBDC 15. University of Scranton SBDC 16. Wharton School SBDC 17. Widener University SBDC 18. Wilkes University SBDC

Staff Structure

• Director • Business Consultants • Educational Program Coordinators • Students • Private Consultants • Specialized Program Consultants

Educational Training

• The First Step for Starting a Business • Human Resources • Writing an Effective Business Plan • Accounting and Bookkeeping Skills

(Quickbooks®) • Sales and Marketing Strategies • Online/Webinar Topics

Business Consulting

• Business Plan Development • Financial Projections • Accounting/Bookkeeping • Software Training • Human Resource Issues • Marketing Analysis • Financing/Sources of Capital*

Lock Haven SBDC Impact CY 2010

Deliverable Category Performance

Number of Clients 299

Hours of Consulting 2775

Educational Programs 37 Programs, 605 Attendees

Capital Formation $4,643,000

Pre-Venture Impact 33 Businesses Started, 5 Acquired

Sales Increased $4,905,000

Jobs Created / Retained 120 / 70

Entrepreneurs Consulted ............................................................ 12,077 Total Consulting Hours Provided .............................. ……………..114,271 Professional Staff Hours ..................................... 81,094 Student Project Hours ........................................ 32,121 Hours for non-clients ............................................1,056 Educational Workshops & Seminars ............................... ……………..765 Educational Event Attendees .............................................……….14,500 Client-Obtained Investment ............................................ $146,130,396 Client New International Trade Sales ................................ $22,258,069 Client Government Contracts .......................................... $133,465,358 Assets Preserved .............................................................. $196,240,550

Pennsylvania SBDC Network FY11

WEDnetPA The Workforce and Economic

Development Network of Pennsylvania (WEDnetPA)

was created to make companies across the Commonwealth of Pennsylvania more

competitive by updating and improving the skills of their employees’ through

workforce training.

WEDnetPA Partners with PASSHE WEDnetPA is a collaborative partnership

among 32 education organizations

Included in this partnership are Pennsylvania's 12 State System universities,

Pennsylvania's 14 community colleges and other educational providers.

Each provider/WEDnetPA partner serves as the

point of contact for businesses accessing Guaranteed Free Training (GFT) funds.

WEDnetPA & California University of PA Since its inception 12 years ago, more than

900,000 workers from nearly 14,000 companies have received training through

WEDnet PA.

As one of the designated WEDnetPA partners since 1999,

California University of Pennsylvania has assisted more than 180 companies in Southwestern PA with training funds

administrating over 550 contracts.

Two Types of GFTraining Basic Skills

Fundamental Skills Needed for Workplace Success

Designed to benefit both employees and employers, free Basic Skills Training provides instruction in a variety of basic skills needed to be successful in the workplace. Basic Skills are defined according to the type and scope of the business. Some of the training elements offered through the program include: Applied Mathematics and Measurement , Business Operations, Communications and Teamwork , Computers , Manufacturing Fundamentals , Problem Solving , Product and Process Control , Quality Assurance , Workplace Behavior Skills and Workplace Health and Safety

Two Types of GFTraining Information Technology

High-Tech Skills Needed for Workplace Success

Information Technology Training provides instruction in a variety of Information technology and advanced applied manufacturing subjects. Information Technology skills are defined according to the type and scope of you business. Some of the training elements offered through the program include: Advanced Applied Manufacturing Technology , Computer Programming Data Base Development , E-Business/Commerce , Information Security, Management Information Systems , Network Administration, Software Engineering, Systems Analysis , Technology Support, Web Site Design and Development

How is GFTraining Provided?

1) In-house by the company’s own

expert staff, 2) Classes taught by any third-party

training provider, or 3) Classes taught by any of the WEDnet

PA partners.

Cal U’s Role as a Training Provider A client can select from more than

180 non-credit courses for onsite or offsite delivery to employees at their company.

Our main service area for training is the southwestern Pennsylvania corridor.

All of the courses match WEDnetPA guidelines.

Cal U’s Role as a Training Provider

Through its involvement in the program, California University of PA has provided WEDnetPA assistance and/or training to

more than 38,000 employees in topics ranging from computer skills,

leadership, customer service, and lean manufacturing.

For more information contact:

Cori Myers cmyers@lhup.edu Tim Keohane Tkeohane@lhup.edu Ellie Nesser Nesser@calu.edu Carol Adukaitis CAdukaitis@passhe.edu