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Session Plan

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification Title : PROGRAMMING NC IVUnit of Competency : APPLY PROBLEM SOLVING TECHNIQUES IN THE WORKPLACEModule : IDENTIFYING POSSIBLE SOLUTION

Learning Outcomes:

1. Analyze the problem2. Identify fundamental cause of the problem3. Determine possible solution

A. Introduction

The key points for introductions are:

1. Problem solving tools

2. Analytical techniques

B. Learning Activities

LO 1: ANALYZE THE PROBLEM

LearningContent Presentation Practice Feedback Resources Time

Problemsolvingtools/analyticaltechniques

Directobservation

Simulation/roleplaying

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LearningContent Presentation Practice Feedback Resources Time

Area of responsibility

LO 2:

LearningContent Presentation Practice Feedback Resources

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C. Assessment Plan Written Test:

Performance Test:

D. Trainers Self-Reflection of the Session