sessionm infographics 02272018 siwenli … · prevented e˜cient execution of o˚ers. the sessionm...

1
The Challenges Unclear customer view: Slow access to data warehouse prevented efficient execution of offers. The SessionM Solution Seamless integration with current technology: retailer can unify and enrich customer profiles with purchase data, and e-commerce activity to provide a 360-degree customer view. POS System Mobile App & mCommerce Social Media Website & eCommerce Geo Location Beacons Salesforce & CRM What Your CFO Needs to Know Competitive opportunity Loyalty is a focus for all retailers—getting a loyalty program before your competitors can mean millions in customer lifetime value. It’s not as expensive as you think We’ve implemented some of the largest enterprises in the industry, and our platform is designed to scale. Long term customer retention, upsell and growth means more impact to your bottom line. Deeper loyalty: Seamlessly reward customers with offers based on previous purchases, activity, or attributes. 40% of sales occured during holiday season increase in spend compared to non-loyalty members Maximizing Customer Spend in Retail Driving greater loyalty through richer customer data 84% 1. 2. Infographic by SessionM, February 2018 www.sessionm.com

Upload: others

Post on 17-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SessionM Infographics 02272018 SiwenLi … · prevented e˜cient execution of o˚ers. The SessionM Solution Seamless integration with current technology: retailer can unify and enrich

The Challenges

Unclear customer view: Slow access to data warehouse prevented e�cient execution of o�ers.

The SessionM Solution

Seamless integration with current technology: retailer can unify and enrich customer profiles with purchase data, and e-commerce activity toprovide a 360-degreecustomer view.

POS System

Mobile App &mCommerce

SocialMedia

Website &eCommerce

Geo LocationBeacons

Salesforce & CRM

What Your CFO Needs to Know

Competitive opportunity

Loyalty is a focus for all retailers—getting a loyalty

program before your competitors can mean millions

in customer lifetime value.

It’s not as expensive as you think

We’ve implemented some of the largest enterprises in the industry,

and our platform is designed to scale. Long term customer

retention, upsell and growth means more impact to your bottom line.

Deeper loyalty: Seamlessly reward customers with o�ers based on previous purchases, activity, or attributes.

40%of sales occured during holiday season

increase in spend compared to non-loyalty members

Maximizing Customer Spend in Retail

Driving greater loyalty through richer customer data

84%

1. 2.

Infographic by SessionM, February 2018www.sessionm.com