settingthegoldstandard november 2010 the … · november 2010 the exclusively for ... the first to...

CunarderTHENovember 2010

Exclusively for cunard world club members

QUEEN VICTORIAServing up a dream opportunityin partnership with The Prince’s TrustAn aspiring chef joins our White Star Training Academyto learn the secrets of Cunard hospitality

QUEEN MARY 2Anticipate a sparkling

2011 Transatlantic Season:Extending your New York experience

Fascinating celebrity speakers on board

Juilliard School’s exciting jazz encore

QUEEN ELIZABETHThe latest Cunard legend arrives in styleSouthampton offers its warm welcomeAn historic royal occasion as Her Majesty The Queennames our majestic shipHighlights from a memorable Maiden Voyage

Hampered by dyslexia, Candace left schoolat 15, when relations with her mother brokedown. She left home, slept in parks andrailway stations, then sold drugs to get by.She was soon arrested. Desperate for afresh start, but not knowing where toturn, Candace ended up sufferingfrom depression.

Then she discovered The Prince’s Trust TeamProgramme. Upon learning of her aspirationto become a chef on a cruise ship, The Trustapproached us about a work placement. Wewere overjoyed to help and invited Candaceto complete our White Star Academytraining course on Queen Victoria.

The White Star Training Academy is atwo-part course that all new crew joining aCunard vessel must pass. The first half, sixdays in this case, is spent in class, learningCunard’s history and ethos, and theworkings of the ship. There is also a morespecific element – in Candace’s case, partof this instruction included basic food

hygiene. As an added bonus, Cunard’sCulinary Ambassador, Jean MarieZimmermann, happened to be aboard soCandace received special guidance fromCunard’s most senior chef.

After success in three intense examsCandace started the second part of hertraining and rolled up her chef’s jacketsleeves. Candace explains, “I’m really happythat I did myself proud despite being theyoungest chef on the ship. My highlight wascooking a garlic shrimp dish for the HeadChef and some guests on my last day. Itwas amazing to get such positive feedback!”

Before departing Candace received hercertificate at a White Star Training Academygraduation ceremony. Candace truly is aremarkable young lady who epitomises whatThe Prince’s Trust stands for, and how it canbenefit everyone. After all, she has decidedto apply for a job with us in November.We’re sure she would do us proud.

SETTING THEGOLD STANDARDFOR THE PRINCE’S TRUST

Since our partnership with The Prince’s Trust began, Cunard’s guests, crew and employees have raised overhalf a million pounds and helped change the lives of nearly 600 young people. Now a Gold Patron, we havepledged to raise a further £500,000 by 2013. Recently, we were also able to offer a rewarding opportunityto twenty-year-old Candace Mohamed.

Follow Cunard on TWITTERtwitter.com/cunardline

Follow Cunard onlineDid you know you can stay in touch with our latest news andstories using these popular social networking websites – andvia Alastair Greener’s blog, www.wearecunard.com.

Watch Cunard on YOUTUBEyoutube.com/wearecunard

Visit the WE ARE CUNARD Blogwearecunard.com

Join Cunard on FACEBOOKfacebook.com/cunard

If you would like to help The Prince's Trust help more young people like Candacevisit www.princes-trust.org.uk/support_us.aspx. Thank you for your support

visit www.cunard.com

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T h e m o s t f a m o u s o c e a n l i n e r s i n t h e w o r l d

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CONTENTS

Queen Elizabeth Arrival into Southampton 2-3

Queen Elizabeth Naming Ceremony 4-5

Queen Elizabeth Maiden Voyage Highlights 6-7

New York & Queen Mary 2 Transatlantic Crossings 8-9

2011 Cunard Insight Speakers and Juilliard Performers 10-11

Artemis Challenge, Captain Nick Bates Retirement 12

Royal Horticultural Society Offer 13

Queen Elizabeth Royal Spa, New from Cunard 14

Stars of the Month, Introducing Voyage Sales specialists 15

The Prince’s Trust - Setting the Gold Standard Back Cover

WINNER

Ranked Number 1 in2009 Berlitz Guide

2007, 2008, 2009 & 2010

queen elizabeth makes her regal arrival

Winner Best Cruise Line –Large Ships 2009

Southampton caughtits first ever glimpse ofQueen Elizabeth, thelatest Cunard ship tocarry the city’s name

around the globe

QUEEN ELIZABETH - THE WAIT IS OVER • QUEEN ELIZABETH - THE WAIT IS OVER QUEEN ELIZABETH - THE WAIT IS OVER •QUEEN ELIZABETH - THE WAIT IS OVER

On Friday 8 October, after all the months of

media coverage and widespread anticipation,

Southampton caught its first ever glimpse of

Queen Elizabeth, the latest Cunard ship to

carry the city’s name around the globe. The inky

darkness that lingered as she passed the Isle of

Wight soon gave way to a pale morning light, and

she emerged from the mist to reward the hundreds

who had gathered along Southampton Water in

the early hours, patiently waiting to see this

magnificent vessel with their own eyes.

A small flotilla had gathered to escort the final stages of herreturn from the Fincantieri shipyard in northeastern Italy:fireboats sprayed powerful jets of water up into the air andother vessels blasted their whistles. A helicopter buzzedoverhead, flag-waving guests lined the decks on the otherships in port, and people sought out all manner of vantagepoints to find the best view. All looked on eagerly as the sixthever Cunard Queen passed Mayflower Park at 7.45ambefore berthing at the Ocean Terminal in the Eastern Docksat around 9am, as the early sun cast a golden glow ontoher sides.

Queen Elizabeth had arrived home.

It was a homecoming that began over a week earlier whenCunard officially took ownership of our new ship at aceremony in Monfalcone on Thursday 30 October. Shortlyafter the signing of the final documents, the Italian flag thathad fluttered on the main mast was slowly lowered; to take itsplace, Third Officer Matthew Wilson raised the Red Ensign,the emblem of the British Merchant Navy. Then Captain Wellsascended to the bridge – his bridge – to announce thatQueen Elizabeth now belonged to Cunard. At this,a huge cheer resonated around the decks, and Cunard’sEngineers and Deck Officers busied themselves. They werenow at the controls.

Once the crew had made all the necessary preparations,Captain Wells invited them to gather on deck to witness themoments when the last lines were released for departure.At around 3.30 that afternoon, Queen Elizabeth’s newMaster guided her away from her berth toward the AdriaticSea. Meanwhile, everyone aboard showed their gratitude byraising a huge, heartfelt cheer in honour of the Fincantierishipyard workers, who were now waving farewell to the shipto which they had given so much.

Yet there was plenty of work still to do. Eight days separatedQueen Elizabeth from Southampton, during which timeskilled craftsmen put the finishing touches to the elegantrestaurants and lounges to ensure that she arrived looking herbest, and the Queen Elizabeth Theatre Companycarried out their final rehearsals. After all, two very importantappointments lay ahead – the Naming Ceremony and herMaiden Voyage.


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QUEEN ELIZABETHMonday 11 October was the moment we had all been waiting for. A royal occasion no less.

Glorious blue sky stretched over the Ocean Terminal in Southampton. And Her Majesty The Queen

arrived to bestow an enormous honour: naming our newest ship at a wonderful ceremony that will live

long in the memory of all present.

Once the royal car had completed its stately progresstowards the gleaming new Cunard ship, a very special tourbegan. After offering a warm welcome, Captain Wells showedHer Majesty around the bridge; as Her Majesty pushed thebutton that sounded the ship’s mighty whistle, two thousandgathered guests gasped and laughed outside, realising thatthey were watching a live feed on the big screen.

Her Majesty had taken the tour party by surprise by requestingan extra stop along her itinerary to look inside one of thesuites. Then the 800-seat Royal Court Theatre beckoned,where Her Majesty officially acknowledged one of the16 private boxes as the Royal Box.

Reaching the majestic Grand Lobby, Her Majesty graciouslyappreciated the cheers and applause of the assembled crewwho looked on in admiration from its three levels. There was,of course, a pause to admire two signature artworks in residencehere: a resplendent marquetry panel depicting the original

Queen Elizabeth, designed by Her Majesty’s only nephew,David Linley; then Her Majesty’s own portrait and a meetingwith its talented painter, Isobel Peachey. Her Majesty then left awonderful record of this historic visit, as her signature becamethe first to grace Queen Elizabeth’s guest book.

“Reaching the majesticGrand Lobby, Her Majestygraciously appreciated thecheers and applause of theassembled crew who lookedon in admiration from itsthree levels”

With that, the royal party descended to the dockside, whereCunard’s President and Managing Director, Peter Shanks, spokepassionately about Cunard’s history and Her Majesty’s closeassociation with our ships. Anthony Inglis and the Band of theColdstream Guards led a powerful rendition of ‘God Save TheQueen’, that we’re sure provoked more than a few tearful eyes.And then the moment itself. Captain Wells invited Her Majestyto the lectern. Our monarch rose. Two thousand guests heldtheir breath.

“I name this ship Queen Elizabeth. May God bless her andall who sail in her.”

With those famous words, Her Majesty pressed the button thatsent the Jeroboam of Cunard's private label Baron de Rothschild2009 white wine crashing onto the starboard side of the ship.It smashed dramatically against the ‘Q’ of her name. Streamersswirled around that magnificent silhouette, pipers played andsmiles beamed everywhere. Amidst all this incredible celebration,Her Majesty left to rapturous applause.

We were thrilled and honoured to receive a letter fromHer Majesty in which she said “Thank you and Captain Wellsfor such a colourful and memorable occasion” – a perfectacknowledgement of another momentous day in ourillustrious history.

I NAME THIS SHIP...

QUEEN ELIZABETH - NAMING CEREMONY • QUEEN ELIZABETH - NAMING CEREMONY QUEEN ELIZABETH - NAMING CEREMONY • QUEEN ELIZABETH - NAMING CEREMONY


This is the third Cunard ship to bearthe name, and we are proud thatHer Majesty has attended the launchof all three – the only person to doso. Her Majesty was present as a12-year-old when her mother launchedQueen Elizabeth in 1938, thensent Queen ElizabetH 2 edgingdown the slipway into the Clyde inSeptember 1967. Her Majesty hasalso launched two other Cunarders:Caronia in 1947 and, most recentof all, our flagship Queen Mary 2in 2004.

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Southampton was still buzzing from the royalpomp and pageantry of the previous day when,on 12 October,Queen Elizabeth edged awayfrom her home port on a maiden voyage that,18 months earlier, had sold out in just 29 minutes.With Iberia and the Canary Isles counting downto her visit,Queen Elizabeth was now aserving Cunarder.

A band of the Prince of Wales’s Division played on thequay asQUeen Elizabeth slipped away at around5.00pm, carrying the fortunate two thousand or so guestsand escorted along the Solent by an assortment of smallervessels. As you would expect, it was a celebratory moodon board, and each new port merely enhanced the senseof occasion.

‘Where wasQueen Elizabeth’s first-ever call?’ mayone day be a Golden Lion Pub quiz question. The answeris Vigo in northern Spain, on 14 October. Ship and cityadmired one another, with guests stepping ashore and theSpanish media and excited residents gathering to see theiresteemed visitor. IndeedQueen Elizabeth collectedone of her first souvenirs at a customary plaque exchange

with the port authoritiesand local VIPs onboard. Then it was amemorable introductionto Lisbon where, as ifbasking in the attention,our new Queen berthedin a wonderfully photogenicspot next to the 25 deAbril Bridge.

The following day, inCadiz, we were honouredthat Sir David Frost and hiswife Lady Carina Frostwere able to step aboard.Arguably the definitivetelevision interviewer of anygeneration, Sir David has

over 4,000 interviews to his name – almost double the number ofguests on board. His subjects have been as diverse as WoodyAllen, Muhammad Ali and the Beatles,yet it is his political work that is mostwidely known, not least thelegendary verbal skirmish withPresident Nixon that has beenimmortalised on stage andscreen. In the RoyalCourt Theatre,Sir David turnedthe spotlighton himself.

His talk entitled ‘Interviews I Shall Never Forget’captivated an entire audience with insightfulrecollections and laugh-out-loud anecdotes. He left anequally indelible impression in our new ship’s guestbook, writing only the second message onto its pages.

AsQueen Elizabeth left the Iberian mainland, shehosted a first proposal of marriage on board – warmcongratulations to Jim McCracken, Mayor of FreedomTownship in New Jersey, and his new fiancée,Lisa Lehman from Pennsylvania! Soon enough, our newship was basking in the warmth of the Atlantic Isles.Aside from the now familiar flotillas,Gran Canariagave our newest ship a lively send-off, courtesy of aparade of beeping classic cars and crackling fireworks.The next day on Tenerife, guests looked on as soldiers intraditional uniform saluted us with two volleys of musket fire.

After La Palma,Madeira provided the final call, as well as atorrential downpour, the first bad weather of the voyage.However, the rain clouds certainly had a fabulous silver lining instore, as Lulu paid us a visit for two roof-raising performances inthe Royal Court Theatre. Having thrilled her audience withenergetic renditions of classics like ‘Shout’, she introduced a

special guest, Kiki Dee, andeven donned an Elton John-style hat and sunglasses for aduet of ‘Don’t Go Breaking MyHeart’! With two morecelebrity signatures added tothe guest book, they said theirgoodbyes. Lulu commentedthat she’d loved every minuteand even sang as shedescended the gangway,much to the delight of thewatching guests.

There was just timeto add anotherone-off masterpiece toQueen Elizabeth’s incredible art collection. Respectedmodern impressionist, Sherree Valentine Daines was on board todiscuss her work and, on the penultimate day at sea, painted aportrait of Captain Wells in the Garden Lounge, which went ondisplay in the Art Gallery the following day.

And then it was time for ournew Queen to return hometo Southampton, wherehappy guests departed withcountless memories andseveral mementos, includinga printed Maiden Voyageguest list and certificates,souvenir books and asilver medal.

Cadiz, Spain

Captain Christopher Wells & Sir David Frost

Plaque exchange

Jim McCracken & new fiancée Lisa Lehman

Captain Lulu

Queen Elizabeth leaving Southampton

Band of the Prince of Wales’s Division

LET THE DISCOVERY BEGIN…

Queen Elizabeth in Lisbon

QUEEN ELIZABETH - MAIDEN VOYAGE • QUEEN ELIZABETH - MAIDEN VOYAGE QUEEN ELIZABETH - MAIDEN VOYAGE • QUEEN ELIZABETH - MAIDEN VOYAGE


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PLAN YOUR PERFECTTRANSATLANTIC CROSSING IN 2011

The city that never sleeps.The Big Apple. The city so goodthey named it twice. A list ofnicknames taller than anyskyscraper merely hints atNew York’s non-stop energy andart deco grandeur. And shouldyou yearn to tread thosecelebrated sidewalks, anotherapt description of New Yorkcould be ‘Queen Mary 2’ssecond home’.

Our flagship still offers the onlyscheduled service between Southamptonand New York. In 2011 she embarkson 20 Transatlantic Crossings, eachbeginning or ending in this most dynamicof destinations. It’s the ideal opportunityto set eyes on some of its most

magnificent sights. If we were to list ourfavourites, we may choose the steel-cladChrysler Building, which glints sophotogenically at sunset or the quirkytriangular profile that gave the FlatironBuilding its name. Be mesmerised by theever-changing patterns created by theweb of steel cables held in place bythe gothic arches of Brooklyn Bridge, ormarvel at the beautiful, cavernous interiorof Grand Central Station, all marblesand dark woods beneath its soaring,vaulted ceiling.

“Our flagship still offersthe only scheduledservice betweenSouthampton andNew York. In 2011she embarks on 20Transatlantic Crossings.”

Yet the way to really appreciate moreof what New York has to offer is to staya little longer. After all, staying twonights opens up a realm of extrapossibilities and perspectives. There’smore time, for instance, to comparebreathtaking viewpoints, whether fromthe Empire State Building’s observationdecks or atop the Rockefeller Centre.Take the horse and carriage ride throughthe verdant surroundings of Central Park.Circle Manhattan Island by boat. Orswoop above all the bustle by taking anunforgettable helicopter ride, perhapseven at night when the grid of streetsand avenues stretches out likethe constellations.

Of course, a short break herealso opens up a dizzying array ofworld-class entertainment possibilities.Choose to hear the strains of aworld-renowned orchestra at CarnegieHall or Lincoln Center, whose residentsinclude the New York Philharmonic andNew York City Ballet. Take your seat for

an acclaimed production in Radio CityMusical Hall or at one of Broadway’satmospheric theatres. You could evenuncover Manhattan’s jazz heartbeat asyou reserve your table at a legendaryvenue like the Blue Note, the VillageVanguard or Birdland, where the sultrydécor resounds with the swinging soundsof the bass, trumpet and guitar.

Finally, don’t forget your shopping list!Browse entire districts, from bustlingChinatown, with its herbal markets, to theantique shops and bookstores ofGreenwich Village. Peruse designernames at Columbus Circle Mall, whereviews extend across Central Park, orbeside the East River at the South StreetSeaport, which incorporates innovativeexhibition spaces alongside a who’s whoof retail names. You may even step insideManhattan stores that are the stuff oflegend: such as Tiffany and Co orupmarket Bergdorf Goodman on FifthAvenue. And that’s just the start, withcountless galleries, museums and diningexperiences on your doorstep.

OUR FLAGSHIP’SHOME FROM HOME


The Classic Transatlantic Crossing6 or 7 night fares from £1,079Your six- or seven-night crossing betweenSouthampton and New York is the main attraction,and includes a scheduled flight in the other direction.Span the Atlantic westbound to New York, enjoying25 hour days, before taking your flight home. Jet offto New York to join Queen Mary 2 for your choiceof eastbound voyage.

Roundtrip Crossings14 night fares from £1,599For the ultimate in indulgence, why not cross theAtlantic both ways on board Queen Mary 2.Simply select any of our Roundtrip Crossings andsavour 14 unforgettable nights to and from New York.Shop ‘til you drop in the Big Apple, as there are nobaggage limits on board to hold you back, or simplyenjoy a Manhattan city tour.

New York Combinations8, 9 or 10 night fares from £1,299Our convenient combinations invite you to exploreManhattan before or after your TransatlanticCrossing. We’ll take care of all your transfers andarrange your two-night stay in one of our eleganthotels, so you’re free to concentrate on planning howto spend your time in this exhilarating city.

Two Centre North American Holidays11 to 14 night fares from £1,949Contrast two intriguing North American cities with minimum fuss. Decide tocombine your New York stay with a discovery of Boston, Las Vegas, Toronto &Niagara Falls, Orlando or San Francisco,and we’ll include all hotel, flight andtransfer arrangements in oneconvenient fare.

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QUEEN MARY 2 NE W S • QUEEN MARY 2 NE W S • QUEEN MARY 2 NE W S QUEEN MARY 2 NE W S • QUEEN MARY 2 NE W S • QUEEN MARY 2 NE W S

Prof Richard Holdaway10-17 May 2011 • M106AWestbound Transatlantic CrossingRichard Holdaway is the Director of SpaceScience & Technology at the RutherfordAppleton Laboratory, Oxfordshire. He hasspent 40 years working with space scienceand earth observation missions foragencies including NASA, and currentlynegotiates for the UK Government onspace collaboration with China and Brazil.

Steven Rivellino27 Jul-3 Aug • M117A15-22 Aug 2011 • M119AEast &Westbound Transatlantic CrossingsSteven Rivellino is a leading executiveproducer and theatrical general manager.He has produced high-profile concerts forstars as diverse as Madonna and FrankSinatra, while his Broadway credits includethe original company of award-winningmusical, A Chorus Line.

Dr William Fowler10-17 May • M106A, 3-10 Jun • M109A24 Jun-1 Jul 2011 • M112Westbound Transatlantic CrossingsAn expert on the military and maritime history ofAmerica, and writer of many books on the subject.

Jeffrey Weinberg24 Jun-1 Jul 2011 • M11212-19 Dec 2011 • M135Westbound Transatlantic CrossingsWeinberg has served as a legislative attorney toeach of the last seven Presidents of the US.

Lembit Opik27 Sep-7 Oct 2011 • M125New England & Canadian SojournServed as a Liberal Democrat MP for 13 years andhas appeared on various TV panel shows.

Ken Walsh16-23 Oct 2011 • M128Westbound Transatlantic CrossingA leading White House correspondent whoseassociation with Washington has spanned 24 years.

Lorella Brocksby17-24 May 2011 • M107AEastbound Transatlantic CrossingAn historian of art, architecture, decorativearts, literary themes, theatres, royal historyand gardens, Lorella is a Fellow of theRoyal Society of Arts, and also teaches atParsons: The New School for Design inManhattan as well as the New YorkBotanical Garden in Queens.

Martin Bell, Correspondent & politician22-29 Aug 2011 • M120Eastbound Transatlantic CrossingIn 1962, Martin Bell joined the BBC; hisfirst overseas assignment followed threeyears later. Over the next 30 years, hereported from 80 countries and covered11 conflicts, even suffering shrapnelwounds in Sarajevo. In 1997, he famouslywon a seat as an independent MP, andhas since published a book on theexpenses scandal.

Barry Brown17-24 May 2011 • M107A17-24 Nov 2011 • M132Eastbound Transatlantic CrossingsFormer executive producer for the BBC whospecialised in making documentaries about movies.

Nicholas Owen6-13 Jul 2011 • M114Eastbound Transatlantic CrossingJournalist and news presenter for the BBC and ITV,including six years as royal correspondent.

Roger McGuinn7-14 Oct 2011 • M12610-17 Nov 2011 • M131East & Westbound Transatlantic CrossingsAmerican singer-songwriter and guitarist, mostfamous for fronting popular 1960s band, The Byrds.

Murray Walker23-30 Oct 2011 • M129Eastbound Transatlantic CrossingA national treasure, Murray became the voice ofFormula 1 during a 50-year broadcasting career.

We know you love attending the talks hosted by guest speakers on Queen Mary 2’s Transatlantic

Crossings – and our Cunard Insights programme continues in earnest next year. Here are just some

of the illustrious names who will share their experiences on board in 2011.

Welcome to our world

JUILLIARDPLAYS IT AGAIN

Eddie Henderson - Trumpet Carl Allen - Sax Frank Kimbrough - Piano Ben Wolfe - Bassist Brandon Lee - Trumpet

OTHER GREAT SPEAKERS ABOARD QUEEN MARY 2

Heralded quintets in the ChartRoom, legendary jazz guitaristsin the Royal Court Theatre andenthralling Q&A sessions withmusical trailblazers. Theincredible shows by members ofNew York’s acclaimed JuilliardSchool hit all the right notesduring our flagship’s 2010transatlantic season. It seemedonly right, then, to requestan encore.

Once again Juilliard performers will be onboard to show off their extraordinarytalents, this year on an even greaternumber of departures including fourwestbound crossings. As well asbreathtaking collaborations andindividual performances, the brilliantJuilliard Quintet shall take centrestage on the 26 April-2 May and10-17 November crossings.

Among those in the superb line-up isCarl Allen, Juilliard Jazz ArtisticDirector, drummer, sideman, bandleader,entrepreneur and educator, who has over200 recordings to his name, and hasworked alongside musical legends likeSammy Davis Jr, BranfordMarsalis andJoe Henderson.

Two jazz trumpeters will also delightguests. Brandon Lee was three when hefirst dabbled on the piano and picked up atrumpet aged nine. He never looked back:in 2001, Brandon joined the inauguralclass of the Juilliard Institute of JazzStudies, and has played with giantslike Benny Golson, Kenny Barron and

Hank Jones. Eddie Henderson took his firsttrumpet lessons aged nine from LouisArmstrong. While developing as amusician, he pursued a career in medicine– earning a bachelor of science in Zoologyand his MD in 1968 – before achievingglobal recognition in the early 1970s withHerbie Hancock's Mwandishi group.

Bassist-composer Ben Wolfe has recentlyreleased his fifth CD. His early careerincluded forming a duo with HarryConnick Jr, joining the Wynton MarsalisSeptet and becoming an integral partof Diana Krall’s touring band.Pianist/composer Frank Kimbrough hasbeen lighting up New York’s jazz scene forover a quarter of a century. Frank hasplayed with the Maria SchneiderOrchestra since 1993, and has alsotoured with saxophone legend DeweyRedman and vocalist Kendra Shankamong others.

So put your hands together, ladies andgentlemen, for 10 very special crossingsduring 2011.

M104A - 26 AprilM107A - 17 MayM110 - 10 JuneM116 - 20 JulyM119 - 15 AugustM120 - 22 AugustM122 - 5 SeptemberM129 - 23 OctoberM131 10 NovemberM135 12 December

These dates may besubject to change.


David Fisher/REX Features

Geoffrey Swaine/REX Features

Terry Harris/REX Features

Brian Rasic/REX Features

Ray Tang/REX Features

Cunard have partnered with the RHS to bring youa limited RHS gift membership and flower show offer.

Do you know a garden lover or someone who enjoys days out in

stunning surroundings?

Then treat them to RHS gift membership this Christmas for only £49.

Discounted tickets to RHS shows and special access on members’ days... free days

out at RHS gardens bursting with year-round colour... The Gardenmonthly

magazine – they’re all part of one ongoing gift that will inspire and delight

every day of the year.

GIVE A GIFT, GET A GIFTBuy RHS gift membership by

16 December and we’ll treat

you to a free gift too – a pack of travel-size

Crabtree & Evelyn products. It’s perfect for

spoiling yourself or as a stocking filler. Plus, when

you buy gift membership we’ll enter you into a

prize draw for a chance to win a pair of tickets to 2011 Hampton Court

Palace Flower Show (worth at least £55).

To buy now, visit rhs.org.uk/join/PGP139 or call

0845 130 4646 quoting ‘PGP139’.

Or you can treat a loved one with ticketsto some of the world’s most spectacular flower shows.

2011 RHS SHOW CALENDAR

RHS SHOW CARDIFF8 – 10 April, Bute Park, Cardiff Castle

RHS CHELSEA FLOWER SHOW24 – 28 May, Royal Hospital, Chelsea, London

HAMPTON COURT PALACE FLOWER SHOW4 July, Exclusive Preview Evening Tel: 0845 370 01285 – 10 July, Hampton Court Palace, East Molesey, Surrey

RHS GARDEN SHOW TATTON PARK20 – 24 July, Tatton Park, near Knutsford, Cheshire

Book your show tickets, rhs.org.uk/flowershows quoting

‘CUNARD’, or call 0844 581 0813.

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FOUR MEN IN A BOATThere’s more than one way to cross

the Atlantic, as our guests aboard

Queen Mary 2 discovered during

an eastbound crossing in July.

Following a chance conversation,Captain Bates had heard of an attemptto break a 114-year record for rowingthe 3,250-odd miles between BatteryPark, Manhattan, and the Scilly Isles, setby two Norwegian fishermen. A call tothe team’s HQ revealed that the intrepidquartet in the boat Artemis Investments– Leven Brown (37), Don Lennox (41),

Ray Carroll (33) and Livar Nysted (39)– were on a similar course. Incidentally,Ray used to work on our flagship!

On Sunday 24 July, we madecontact. Guests looked on as one ofQueen Mary 2’s fast rescue boatszoomed out to film the encounter.We had wanted to send over a meal,though this may have broken therules – a hot lunch would just have towait! Captain Bates, on his lastTransatlantic Crossing, broadcast hisradio conversation on board, and themessage from Artemis was:

“Thank you very much. We’ve been45 days at sea now. We’re closing inon a world record and, to be honest,this has really made our trip.”

We’re delighted to report that the teamsmashed the record, crossing in 43 days,21 hours, 26 minutes and 48 seconds– almost two weeks quicker than the55 days set in 1896!

National call-rate applies. Booking fee £1.75 (RHS members exempt). All information correct at time of print, please check the

website for further information

Terms & conditions: RHS gift membership orders received by 16/12/2010 (10/12/2010 Europe, 04/12/2010 rest of world)

should be dispatched in time for Christmas. Crabtree & Evelyn offer is valid until 16 December 2010, while stocks last. The set

will be sent separately to the purchaser. When you buy gift membership by 16 December 2010 you will be entered into a prize

draw and one winner will receive two members’ day tickets to the RHS Hampton Court Palace Flower Show 2011, valued at

£55 (based on Wednesday members’ day full price of £27.50/ ticket) Competition rules are online: rhs.org.uk/competition.

The winner will be drawn by 31 January 2011 and will be announced: rhs.org.uk/competitionwinners. Registered charity

no.222879/SCO38262.

Over the years, Captain Bates has endeared himself to guestsand colleagues alike, thanks to his incredible warmth, charm,friendliness, and great sense of humour – we’re sure everyonewill fondly remember the whimsical sayings of his alter ego,

Patrick O’Shaughnessy! Naturally it seemedright to give him a suitable send-off.

Guests had an opportunity to wish him wellduring his final voyage amidst Norway’s

fjords. During the Cunard World ClubBall, we presented him with a beautiful

silver and crystal decanter and apainting of QE2 and our flagship,Queen Mary 2. It was the first timemany of those in attendance had seen

Captain Bates lost for words!

On his final day at sea, the ship’s company honouredCaptain Bates in the Crew Mess, bringing hundreds of giftsand kind words, before a celebratory farewell party thatevening. Then, on 28 August 2010, Captain Bates walkeddown Queen Mary 2’s gangway for the final time as theship’s Master, before being whisked away in a waiting car.Happy retirement, Captain Bates, and thank you for everything.

Thank You, Captain BatesWe’re sure you’ll join us in wishing Captain Nick Bates an

extremely happy retirement after 45 years of dedicated service

with Cunard Line, during which he has stood at the helm of many

legendary ships, including QE2 and Queen Mary 2.

Loyal service

thanking you

for all youR

TO Cunard

A Splendid Arrangement

Lilian SnellingRHS Lindley Library

Entercompetition

to win show tickets. Visitrhs.org.uk/flowershows


The meeting point of Queen Mary 2and the rowing boat Artemis

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Wherever you are around the globe, the Royal Spa aboardQueen Elizabeth ensures you are only ever moments awayfrom a realm of utter bliss.

In classic, calming décor, its stunning centrepiece is the Royal Bath House, a sociablerelaxation area that contains a Thermal Suite, with its therapeutic sauna and steamgrottos, a rejuvenating Hydrotherapy Pool and heated ceramic benches on which tounwind. Or treat yourself to a Royal Self-Scrub Experience as, together with the residentmixologist, you customise a blend of fragrant exfoliants to remove impurities.

Devote an hour or so to an array of beautifying treatments using Elemis anti-ageingproducts that combine natural ingredients with cutting-edge technology. Needless to say,you’ll also find a comprehensive salon service, whose offerings include Phyto hairconditioning cocktails, manicures and pedicures.

Make an appointment for acupuncture or an Indian Ayurvedic consultation; feel energisedby Pilates, tai chi and yoga. Just don’t forget to peruse an enticing massage menu thatincludes indulgent techniques from around the world, like heated stones or a wonderfullywarm bamboo shoot wrap. In addition to our private rooms, the Serenity and HarmonySuites for couples are located on a private floor, offering side-by-side wraps and massages,or even the ultimate luxury of a Chakra Rasul organic mud cleansing ritual.

An Adventurein Relaxation

What could make a more wonderfulpresent than the gift of thrillingexploration or idyllic relaxation?We think there’s no better way to spoilfriends or family, which is why you cannow purchase handy Cunard GiftCertificates. The lucky recipient canuse the Gift Certificate towardsthe cost of any voyage on whicheverCunard ship they choose. In other words,you’re giving total freedom of choice.It also enables several people to clubtogether for a really memorable voyage.To find out more, please contact us on0845 071 0305.Please note: Cunard Gift Certificates can beredeemed on new bookings only and may only bepurchased by a UK resident.

Cunard GiftCertificates

Cunard ComfortAt HomeThe luxurious Cunarder mattresshas been exclusively developed forus by Sealy, the biggest bed companyin the world. Already gracingQueen Elizabeth’s suites andstaterooms, it can now adorn yourbedroom at home too. Carefully handtufted and with luxurious layers ofupholstery, the mattress featuresindividually nested pocket springs thatreact to and support the weight andmotion of your body. It is only availableonline in four standard sizes from singleto super king size. To find out more, visitwww.cunard.co.uk/sealy

Mary Ann has only worked with our team for a short while buthas already made a very positive impression. Committed andenergetic, she's always eager to assist guests and find a way toresolve their issues or problems. Mary Ann is equally committedwhen it comes to helping out her colleagues. We’ve yet to find atask too daunting for her, and ‘no’ simply isn’t in her vocabulary.Mary Ann, you are a valuable asset to Cunard.

They say an army marches on its stomach, and this sentiment istrue with QUeen Victoria’s crew. So we are incrediblygrateful to Sithandiwe who, since taking on the role of chef, hastransformed dining in the officers’ mess. He has placed extraemphasis on presentation and introduced greater variety,including several themed lunches. The pride Sithandiwe takes inhis food always shines through and he has a permanent smile onhis face.

Queen Mary 2Mary Ann Austria

Receptionist

Queen VictoriaSotm Sithandiwe Jack Nkukwana

Officer’s Mess Chef

STARS F THE M NTHEach month, to appreciate the impeccable standards of our White Star Service,

one member of crew on our ships – nominated by both guests and colleagues – is named asthe ‘Star of the Month’. Here are our deserving August winners.

Queen Elizabeth’sCoin-Free CasinoFans of the slot machines in Cunard’s casinoswill find it even simpler to chance their luck inthe Empire Casino on Queen Elizabeth.Why? Because you won’t need coins any more.Instead, just insert your voyage card, and onceyou’ve created a PIN number, you can purchasecredits or cash in your winnings as you please.Which only leaves us to say… good luck!

Eli IniestaQueen ElizabethHailing from Barcelona,Eli worked in Italy as asummer rep in LakeGarda and in a skiresort close to Turinbefore joining QE2 in2005 as a receptionist

and auditor. A promotion to Captain’sSecretary and Technical Secretary, and atransfer to Queen Victoria followed.This year, Eli supported Chief EngineerColin Black as his Technical Secretaryduring Queen Elizabeth’sconstruction and served as Captain’sSecretary to Captain Wells on the MaidenVoyage, before taking up her role asVoyage Sales Specialist.

Michelle MarchantQueen VictoriaMichelle always had aburning desire to jointhe 'Most FamousOcean Liners in theWorld', which stemmedfrom a long-heldlonging to work

aboard a ship. She achieved the first partof her ambition in 2002 by joining theCunard Reservations Team, then moved tothe Fleet HR Department in 2005 whereshe looked after the entertainmentpersonnel. This October, Michellefulfilled her dream by taking on the roleof Voyage Sales Specialist aboardQueen Victoria.

Phil DarganQueen Mary 2In 2004, Phil made abold career change,turning his back on thetelecommunicationsindustry to follow hisfirst passion – travel.He set up his own

cruise travel agency and built up asuccessful business over the next six years.When the opportunity arose to join theCunard team, Phil jumped at the chance:“What more could I ask than to be workingon board the legendary vessels of Cunardand getting a chance to see parts of worldI have yet to experience?

Because One Voyage Leads To Another!There’s something about exploring with Cunard that seems to entice guests to plan a new adventure beforedisembarking. With the expansion of our fleet, we have recruited some new Voyage Sales Specialists andCunard World Club Representatives and are pleased to introduce three of them here.


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