seven critical steps to tablet deployment , by jack gold
TRANSCRIPT
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8/13/2019 Seven Critical Steps to Tablet Deployment , by Jack Gold
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J.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociates
www.jgoldassociates.com
7 Critical Steps toan Effective Tablet
DeploymentJack Gold
Principal Analyst
J.Gold Associates, LLC.Follow me: @jckgld
Presented at TabletBiz New York, 13 November 2013
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8/13/2019 Seven Critical Steps to Tablet Deployment , by Jack Gold
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
The Democratization of IT
The majority of organizations offer at least somesupport for BYOD
Democratization of IT means that user preferences are asimportant as IT directives. IT cant dictate!
This will have an effect on operations, including:
Consumerization of personal tools/apps/devices
Doing things securely is challenging
Content Management required
Enforcement of BYOD PolicyMission Critical or just convenient?
Bottom Line: BYOD and democratization requires new
view on what mobile is and how ROI is achieved
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
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And the Survey Says
Copyright 2012 J.Gold Associates, LLC.
Copyright 2012 J.Gold Associates, LLC.
Copyright 2012 J.Gold Associates, LLC.
What are enterprisesexpecting with Tablets?
How Mobile are users
How will tablets be usedcompared to other mobiledevices
Copyright 2012 J.Gold Associates, LLC.
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
7 Critical Steps to Tablet Deployment
Have a Strategy Be Proactive, Not Reactive
Know what your users want to do with a mobile device Choose the app and then the device, not the other way around
Keep it secure PC security isnt what you need in a mobile world
Have a mobile device management strategy Concentrate on apps and data, not the device
Stay flexible, manage diversity Market and user demands continue to change at a rapid pace
How much benefit will it offer? Evaluate to minimize TCO and maximize ROI
How will devices be supported? Is organization equipped to provide mission critical support?
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
Enterprise-Class Mobile Strategy
Formulate a sustainable, flexible strategy by:
Assessing ITs roll in mobility
Identifying classes of users and their needs and wants
Defining device classes and capabilities and shortcomings
Creating and enforcing effective policies to users and devices
Understanding your mobile Risk Profile
Creating and implementing a Strategic Plan
Deploying the right supplementary products
Bottom line: Corporate governance overdiversification of devices wont come automatically.You have to plan for it!
Source: Condensed from the J.Gold Associates Whitepaper: 7 Steps to Enterprise Mobile Security
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
Mobile Security Breaches
Copyright 2012 J.Gold Associates, LLC.
*Excerpted from the J.Gold Associates study: Enterprise Mobile Applications: A Study of Strategy and Adoption Trends
The Security Gap
User
Choic
e
ITControl
Security
Diversity
Acceptable Riskvs. Security
TheSecurity
Gap
User
Choic
e
ITControl
Security
Diversity
Acceptable Riskvs. Security
TheSecurity
Gap
Copyright 2012 J.Gold Associates, LLC.
How does your organization compare?
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
Lifecycle Management
What needs to be managed
Devices, connections, users, apps, functions
Deploying devices at the least cost
How to determine overall TCO
Device cost is only 10%-20% of overall TCO/yr
Other factors include: Provisioning
Support
Upgrades (Apps, OS)
Repair/Replacement
Retirement
Bottom Line: TCO of a smart phone or tablet can easily reach$3K-$5K per year beyond connectivity cost!
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J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
User vs. IT
Users want to do their jobs with the least amount ofeffort required.
Many see corp. management as invasive and limiting
Most IT groups see management as hard
And many dont have the required expertise for new age devices
User #1 goal is get job done with minimal effort.What's IT's #1 goal? That's the disconnect.
Need to align IT goal and user goal, mostly its not the same.
This means developing a relationship with end users
IT often isn't invested in understanding their jobs/workflows
To be successful, security MUST be fully integrated into workflow
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
Bottom Line
Implement a strategy based on a diversified approach Think apps and devices tempered by ROI and TCO
Supplement strategy as needed
Evaluate based on multiple factors including security,manageability, governance, and ROI
This is often not done effectivelyNot all devices, apps or users are created equal
Classify each - Only way to get control and prevent anarchy
Management and Governance are key
Communicate with users to overcome any resistance
Expect change and create organization that embraces it
Mobile complexity will not be slowing down any time soon!
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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com
Questions?
How to contact me:
Jack E. GoldPresident and Principal
Analyst
Twitter: @jckgld
J.Gold Associates, LLC
6 Valentine Rd
Northborough, MA 01532
508-393-5294
www.jgoldassociates.com
J.GoldJ.GoldAssociatesAssociates
J.GoldJ.GoldAssociatesAssociates
Some Additional Reading:Select whitepapers available on request
A Heuristic Approach to MobileSecurity
A Guide to Deploying Application
Enabled Smart Phones Durable Smart Devices for Mobile
Field Workers Choosing an Enterprise-class
Wireless Operating System
Additional whitepapers and researchare available on our web site