seven doors
TRANSCRIPT
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Seven Doors
Discovery Guide
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Seven Doors
Is not a new sales play
Competitive Replace remains a sales play
Expand Footprint remains a sales play
Big Data/Hadoop remains a sales play
Is not a customer facing
document
Deck contains Confidential & Proprietary
Information
Some future plans have been shared and
are noted
Resources Pages guide you to additional
information to share
A practical approach to
Discovery
Pipeline Generation
Creating a Powerful Message to Executives
To sell more
A practical approach to creating opportunity and larger BMC Control-M deals
THE SEVEN DOORS DECK WHAT IS SEVEN DOORS WHY S
BY INCREA
OPPOR
THROUG
EXPL
AT EXISTIN
AND NEW
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The doors are identified and an indication of potential revenue potential is noted
Seven Doors
MAINFRAMEDOOR 1$$$$$
IT/OPSDOOR 2
$$$$
SCHEDULINGDOOR 3
$$$$
MANAGED FILETRANSFER
DOOR 4$$$$$
ERPDOOR 5$$$$$
DATABASDOOR 6
$$$
Disparate
Products
Multiple
Groups
Disparate
Products
Multiple
Groups
Disparate
Products
Multiple
GroupsMultiple Groups
D
P
Multiple
Groups
Disparate
Products
Multiple
Groups
Disparate
Products
BMC CONTROL-M PROVIDES A VIEW ACROSS THE ENTIRE BUSINESS, INCREASING PRODUCTIVITY WHILE ELIMINATING S
Preparation is key Research people
Reporting structures
Business initiatives
Contractual situations
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Using the Seven Doors deckInformation to help your build your knowledge and confidence about each door
Following these introductory slides are seven sections, each dedicated to providing information about a specific door, noted by the number oEach of the seven sections contain the following elements, noted by the bubble in the upper right corner:
Information This section will include high level, general information, market share and other facts about the door
Personas This deck is focused primarily on the Economic Buyer and secondarily on the Technical Buyer. Titles or roles and their key inter
Pains Reflects the top pains and how use of BMC Control-M will help convert them to gains
Discovery Questions intended as thought starters as you learn more about the opportunity
Competition Summary information about the top two or three competitors
Objection Handling Three to four objections you might encounter, and proposed responses
Sales Summary - Summary of the information for this door
Before Potential whiteboard exercise of how things may look before BMC Control-M
After Potential whiteboard exercise of how things may look when using BMC Control-M
Case Study A case study that reflects success for this door
Reference Resources-Public use Where to get more detailed information to help in your discovery and preparation
Reference Resources-Confidential Information to help in your preparation, but is not available for public use
A practical approach to creating more opportunity, resulting in closing larger BMC Control-M
Seven Doors
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Confidential & Proprietary Information
MainframeDoor 1
$$$$$
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What you need to know about the Mainframe door
IT Organizations have a mixed bag of job scheduling tools that have limited platform cove
capabilities, and often, the Mainframe groups function as an island. This prevents organiz
building the integrated solution needed for business growth, change and efficiencies.
The collection of disparate tools requires extensive expertise and knowledge to use, along
efforts for tying these tools together to supplement ongoing automation needs. And even
gapssuch as no enterprise view that identifies business service impact, an interface suit
users, or automated process for application developers to create or change jobs and work
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What are the Pains and Potential Gains
The company has multiple scheduling solutions which do not
communicate easily, causing islands of automation. Because
two or more groups are managing the production flow, the
possibility for production delays and errors is increased.
The batch window is taking too long, causing a negativeimpact to online application availability. The companys
bottom line can be impacted by the lack of user or client-
facing business systems.
There is no enterprise-wide view of business processes.
Schedulers cannot easily see or understand the business
impact of increased workloads, production delays, or failures.
One common scheduler means an in
management team can meet comm
extensive management and control
A reduction in errors and integration
scheduling facilities help shrink the b
increases the availability of revenue
A single view across applications, pla
enables immediate impact analysis a
allows failure prioritization accordin
Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies
SITUATION/PAINS GAINS/SOLUTION
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Buyer Personas
Needs to accelerate delivery of services to thebusiness
Struggling with rate of change
Big Data projects
Moving to Cloud New applications delivered constantly
Must do more with less
Dealing with budget and influence erosion
Managing Digital Transformation
Needs a flexible platform for quicklyresponding to technology changes
Guide tool and technology selection fromamong diverse choices
Manage costs and staff for absorbing newtechnologies
Provide high level of service quality
Enable application developers tocollaboratively manage changes to job flows
Needs a consistent wapplication flows regapplication
Must have powerfulscheduling to definebusiness requiremen
Wants intuitive dragdesigning flows
Must be able to quicroll back to previous
Requires support foand technologies us
Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company.
ECONOMIC BUYERCIO, VP/OPERATIONS
TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS
USEIT ADMI
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Discovery Questions for this door
Is the volume of your batch jobs increasing? How are you planning to scale with that grow
Do you have any cost reduction initiatives planned for this year?
How do you manage batch processes that span across platforms (cross-platform dependelocations?
How do you monitor dependencies between applications on different platforms?
How much time does your team spend working on scheduling problems?
How much time does your team spend on implementing changes to existing workflows or
workflows into production?
Are file transfers an important part of your applications? How many? How do you handle
satisfactory?
Do you need to offset workloads during peak times to ensure your transactions are gettin
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Competition for this Door
Current Situation
Workload Automation is a
foundation management
discipline and mandatory for
commercial computing.
We should anticipate
customers asking:
What I have is working.
Why should I consider
Control-M?
Conversion is a big risk.
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business tosupport new applications and
technologies?
Are you able to empower business
users to manage their application
workloads in a self service
manner?
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business tosupport new applications and
technologies?
Are you able to empower business
users to manage their application
workloads in a self service
manner?
How q
job fai
knowle
is requ
Are yo
has the
worklo
Do you
deliver
across
platfor
BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success
COMPUTER ASSOCIATESMULTIPLE SOLUTIONS
IBMPOWERFUL ACCOUNT CONTROL
The primary competitors in the datacentre but there are
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Objection Handling
What I have is working. Why should I consider Control-M?
Conversion is a big risk
Legacy scheduling tools lack enterprise wide
monitoring, batch workflows forecasting, se
application developers and business users, a
your workloads across mainframe, distribute
applications from a single point of control
BMC offers out-of-the-box conversion capabof experience converting schedulers for tho
This is our core business.
Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk
OBJECTIONS RESPONSES
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Summary of the Sales Approach for this door
Multiple scheduling solutions, islands ofautomation. Possibility for production delaysand errors is increased.
Batch window is taking too long, causing anegative impact to critical businessapplications availability
No enterprise-wide view of businessprocesses. Schedulers cannot easily see orunderstand the business impact of increasedworkloads, production delays, or failures
One common scheduler, integratedproduction management team. Businessgoals are met using extensive managementand control capabilities.
A reduction in errors and integration ofsophisticated scheduling facilities help shrinkthe batch window and increases the
availability of revenue-producing applications.
Single view across applications, platforms,and locations enables immediate impactanalysis and assessment, and allows failureprioritization according to business needs
Find the MF team members. This mifrom the distribut
Introduce the 7 Doestablished WLA cdoor accordingly.
Build a champion.
Build value
CURRENT STATE FUTURE STATE SALE
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Before CTMGraphic for Potential Whiteboard
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After CTM-Potential Whiteboard
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Customer Wins
Licensing and maintenance costs risingrapidly year after year
Scheduling tools were not integrated; lack ofcross-platform view restricted visibility intooverall scheduling activities
Complexity of scheduling tools meantapplication owners couldnt easily monitortheir own schedules
High cost of mainframe processing powermeans staff must always seek ways to reduceCPU utilization
BMC enterprise scheduling and DB2
management solutions cut costs, enhancevisibility, and improve performance to helpkeep trucks and cargo moving
Switching to BMC
maintenance cost Tight integration a
to view all schedu
Application ownerunderstand their sapplications to ma
For the jobs conveload/unload utilityreduction in CPU u
J.B. Hunt
Company Overview
one of the largest transportation logistics companies in North America, provides safe and reliato a diverse group of customers throughout the continental United States, Canada, and Mexico
multimodal approach, the company provides capacity-oriented solutions centered on deliverin
industry-leading service.
SOLUTION IMSITUATION
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http://documents.bmc.com/products/documents/87/20/118720/118720.pdf
1
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Reference Resources - Public
BCBS
of Florida
University of
Connecticut
Bank of
Communications
Ce
1
http://documents.bmc.com/products/documents/49/67/464967/464967.pdfhttp://documents.bmc.com/products/documents/49/67/464967/464967.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/Central_Technology_Services_Success_Story.pdfhttp://media.cms.bmc.com/documents/Central_Technology_Services_Success_Story.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://documents.bmc.com/products/documents/49/67/464967/464967.pdf -
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Reference Resources - Public
Test Drive DemApplications and Platforms
Website Datasheet Whitepaper
1
http://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/control-mhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/control-mhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.html -
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Reference Resources - Public
Website Whitepape
Demo
Website Datasheet
Verifying Your JCL
Just Got A Lot Easier1
http://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://www.bmc.com/it-solutions/control-m-jcl-verify.htmlhttp://documents.bmc.com/products/documents/30/10/443010/443010.pdfhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttp://documents.bmc.com/products/documents/30/10/443010/443010.pdfhttp://www.bmc.com/it-solutions/control-m-jcl-verify.htmlhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.html -
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Win-Wire: Q2-Q3 FY16 - for internal use only
Reference ResourcesBMC Confidential
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Confidential & Proprietary Information
IT/OPSDoor 2
$$$$
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Scheduling and IT Operations are the two major areas of an organization that use workload aScheduling, also called Production Control, is frequently part of the same organization as IT Oclosely related. Scheduling creates the jobs and flows that are run by Operations.
Both organizations are challenged by a mixed bag of job scheduling tools that have limited plgaps in capabilities, and function as islands of automation. This prevents companies from buisolution needed for business growth, change and efficiencies.
The collection of solutions requires extensive expertise and knowledge to use, along with matying these solutions together to supplement ongoing automation needs. And even then, theas no enterprise view that identifies business service impact, an interface suitable for businesautomated process for application developers to create or change jobs and workflows.
What you need to know about the IT/OPS door
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What are the Pains and Potential Gains
Struggling to maintain service levels while adding new
applications and technologies
Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies
1
SITUATION/PAINS GAINS/SOLUTION
2
Need to comply with legislative and industry standards
and to meet internal audit and compliance guidelines
Business users are demanding access to their application
workloads
A workload automation platform thconsistent, enterprise-wide solutionscheduling across a massively heterenvironment
Comprehensive auditing, version m
and workload archiving with a repoaudits and compliance checks a simprocess
Business and non-technical users c
their application workloads via we
app enabling them to perform the
to submit requests to IT and freein
undertake work more valuable to t
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Buyer Personas
Needs to accelerate delivery of services to thebusiness
Struggling with rate of change
Big Data projects
Moving to Cloud
New applications delivered constantly
Must do more with less
Dealing with budget and influence erosion
Managing Digital Transformation
Needs a flexible platform for quicklyresponding to technology changes
Guide tool and technology selection fromamong diverse choices
Manage costs and staff for absorbing newtechnologies
Provide high level of service quality
Enable application developers tocollaboratively manage changes to job flows
Needs a consistent wapplication flows regapplication
Must have powerfulscheduling to definebusiness requiremen
Wants intuitive dragdesigning flows
Must be able to quicroll back to previous
Requires support foand technologies us
Conversations with the Economic Buyer need to be less technical. Always do your homework on iand company
ECONOMIC BUYERCIO, VP/OPERATIONS
TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS
USEIT ADMI
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Do you have SLAs or other types of deadlines? Do you consistently meet them? Do delays in bathreaten business revenues?
Do you have new application initiatives planned for this year such as Big Data analytics, Openbusiness applications? How do you plan to address the heavy batch processing requirements tassociated with these efforts?
How do your business users and application development teams get access to information abowork/processing associated with their applications and business operations?
How many job scheduling tools do you currently have employed? What are they?
Is the volume of your batch jobs increasing? How are you planning to scale with that growth?
Do you have any cost reduction initiatives planned for this year?
How do you manage batch processes that span across platforms (cross-platform dependencies
How do you monitor dependencies between applications on different platforms?
Are file transfers an important part of your applications? How many? How do you handle themsatisfactory?
Do you need to offset workloads during peak times to ensure your transactions are getting thr
Discovery Questions for this door
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Competition for this Door
Current Situation
Workload Automation is afoundation management
discipline and mandatory for
commercial computing.
We should anticipate
customers asking:
What I have is working. Why
should I consider Control-
M?
Conversion is a big risk.
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business to
support new applications andtechnologies?
How long does it take to process
requests for new or updated job
flows form developers and
integration teams?
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business to
support new applications andtechnologies?
How long does it take to process
requests for new or updated job
flows form developers and
integration teams?
How q
reques
flows s
proprie
build m
Are yohas the
worklo
Do you
deliver
across
platfor
BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success
COMPUTER ASSOCIATESMULTIPLE SOLUTIONS
IBMPOWERFUL ACCOUNT CONTROL
The primary competitors in the Data Center but there ar
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Objection Handling
How will we successfully convert existing scripts to BMC Control-M
format
We are concerned interruptions to the business causing service
delays or failures
Cost of converting (staff, time, money)
The Control-M Conversion Tool is a solution
automates the conversion process, is fully su
available for all customers to use on their ow
partners. See Why Not Convert to BMC Co
Sales Guide for detailed references to TechV
BMC has helped over 2,000 organizations to
The process is customized to the needs of eaimplemented in a phased approach to ensu
without any interruptions
After converting to Control-M, organizations
benefits that in reduced costs, failure rates,
well as significant improvements in service l
outweighed the cost of conversion
Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk
1
OBJECTIONS RESPONSES
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Summary of the Sales Approach for this door
1
CURRENT STATE FUTURE STATE SALE
2
The company has Autosys, AppWorx or CA7and is facing a complicated extensive upgradeto their scheduling products
The company uses a manual system or anunsophisticated legacy scheduler in somebusiness units
The company has multiple scheduling
solutions which do not communicate easily,causing islands of automation.
The batch window is taking too long, causinga negative impact to online applicationavailability
There is no enterprise-wide view of businessprocesses
Business users have no insight into theirworkloads
Workloads are quickly and safely convertedto Control-M
Production flow becomes consistent,automatic and self-recovering so errors areeliminated and SLAs are met
One common scheduler means anintegrated production management teamcan meet common business goals using
extensive management and controlcapabilities
A reduction in errors and integration ofsophisticated scheduling facilities helpshrink the batch window and increases theavailability of revenue-producingapplications
Business users have self-service accessfrom any location via web or mobile apps
Find Buyers and inChart)
Identify all scheducosts & challenges
Introduce 7 Doors
Avoid tool admins
Build a champion
Build value
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Before CTMGraphic for Potential Whiteboard
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After CTM-Potential Whiteboard
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Customer Wins
IT needs to ensure seamless support for thisvirtual city of 102,000 employees and
125,000+ external partners in 175 countries
Support aggressive growth while driving outinefficiencies.
Needed a common operating model thatencompassed standard processes, tools, andperformance measures worldwide
Control-M enabled IT to support Eatonsrapidly growing, increasingly complex
technology and application environment.
IT keeps Oracle, SAP, Microsoft, and otherbusiness-critical applications running securelyand reliably
Cut day-to-day IT costs and freed up budgetdollars for innovation
IT uses Control-M automate workloa
management to ecompletion
Workload automabatch jobs a mont
Critical business syperformance.
Accurate, consistenterprise IT stratconsistent historicreporting
Eaton Corporation
Company Overview
Eaton is a $22.6 billion global enterprise, delivering advanced solutions for managing power in buildings, vehibusinesses. The company has grown significantly, organically and through acquisitions, resulting in an increas
and application environment.
SOLUTION IMSITUATION
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Customer Wins
Developers and other non-IT users desired tosee their applications and to submit ad-hoc
work without having to make requests of IT
IT desired to:
Offer 24x7 service to users
Reduce the burden on IT staff to support userrequests
Control-M Self Service was installed
15 minute training sessions were delivered toall interested users
Business users, deusers are able to s
requests and to gathat is important t
Service expanded support previouslyPM
Requests for servi
IT staff could be retasks
Watch this Unum vid
Unum
Company Overview
Unum Group NYSE: UNM is a Fortune 500 insurance company and the top disability insurer in both the UniteKingdom. Unum also offers other insurance products including accident, critical illness and life insurance. As o
had 9,200 full-time employees and annual revenue of $10.35 billon.
SOLUTION IMSITUATION
1 2
R f R
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Reference Resources
Website Datasheet Whitepaper
Test Drive DemApplications and Platforms
2
http://www.bmc.com/control-mhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/control-m -
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Reference ResourcesBMC Confidential
ME Bank Instituto de Informtica University o
2
http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html -
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SchedulingDoor 3
$$$$
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Scheduling and IT Operations are the two major areas of an organization that use workload aScheduling, also called Production Control, is frequently part of the same organization as IT closely related. Scheduling creates the jobs and flows that are run by Operations.
Both organizations are challenged by a mixed bag of job scheduling tools that have limited plgaps in capabilities, and function as islands of automation. This prevents companies from buisolution needed for business growth, change and efficiencies.
The collection of solutions requires extensive expertise and knowledge to use, along with matying these solutions together to supplement ongoing automation needs. And even then, theas no enterprise view that identifies business service impact, an interface suitable for busines
automated process for application developers to create or change jobs and workflows.
What you need to know about the Scheduling door
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What are the Pains and Potential Gains
Proliferation of applications and technologies makes it
difficult to find or train skilled resources and to support
the rate of change demanded by the business
Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies
1
SITUATION/PAINS GAINS/SOLUTION
2
Need to comply with legislative and industry standards
and to meet internal audit and compliance guidelines
Developers are demanding to see the job flows of their
applications and to enable self service for defining and
changing job flows
A workload automation platform thconsistent, enterprise-wide solutionscheduling across a massively heterenvironment
Comprehensive auditing, version m
and workload archiving with a repoaudits and compliance checks a simprocess
Developers are able to define flow
standards aware web application a
scheduling team to make workload
can also see existing job flows as th
production environment.
25%
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Buyer Personas
Needs a flexible platform for quicklyresponding to technology changes
Guide tool and technology selection fromamong diverse choices
Manage costs and staff for absorbing new
technologies
Provide high level of service quality
Enable application developers tocollaboratively manage changes to job flows
Needs a consistent wapplication flows regapplication
Must have powerfulscheduling to definebusiness requiremen
Wants intuitive drag
designing flows Must be able to quic
roll back to previous
Requires support foand technologies us
Conversations with the Economic Buyer need to be less technical. Always do your homework on iand company
ECONOMIC BUYERCIO, VP/OPERATIONS TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS USEIT/ PRODUCTION
1 2
Needs to accelerate delivery of services to thebusiness
Struggling with rate of change
Big Data projects
Moving to Cloud
New applications delivered constantly
Must do more with less
Dealing with budget and influence erosion
Managing Digital Transformation
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How much time does your team spend on implementing changes to existing workflows or moving new workflows into production?
Do you have SLAs or other types of deadlines? Do you consistently meet them? Do delays in batch processing threaten business rev
Do you have new application initiatives planned for this year such as Big Data analytics, Open Data or other business applications
address the heavy batch processing requirements that are typically associated with these efforts?
How do your business users and application development teams get access to information about the work/processing associated w
business operations?
How many job scheduling tools do you currently have employed? What are they?
Is the volume of your batch jobs increasing? How are you planning to scale with that growth?
Do you have any cost reduction initiatives planned for this year?
How do you manage batch processes that span across platforms cross-platform dependencies) or locations?
How do you monitor dependencies between applications on different platforms?
Are file transfers an important part of your applications? How many? How do you handle them now? Is this satisfactory?
How do your Application Development teams work with/interface with the Production Control team?
What is the change process like when application workflows need to be changed and moved to production?
Discovery Questions for this door
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Competition for this Door
Current Situation
Workload Automation is afoundation management
discipline and mandatory for
commercial computing.
We should anticipate
customers asking:
What I have is working. Why
should I consider Control-
M?
Conversion is a big risk.
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business to
support new applications andtechnologies?
How long does it take to process
requests for new or updated job
flows form developers and
integration teams?
Can you manage all your business-
critical workload from a single
point of control?
Is your solution keeping up with
the needs of your business to
support new applications andtechnologies?
How long does it take to process
requests for new or updated job
flows form developers and
integration teams?
How q
reques
flows s
proprie
build m
Are yohas the
worklo
Do you
deliver
across
platfor
BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success
COMPUTER ASSOCIATESMULTIPLE SOLUTIONS
IBMPOWERFUL ACCOUNT CONTROL
The primary competitors in the Data Center but there ar
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Objection Handling
We are concerned interruptions to the business causing service
delays or failures
How will we successfully convert existing scripts to BMC Control-M
format
There are lots of people using the current solutions and we are
concerned they will have a difficult time making the transition
BMC has helped over 2,000 organizations to
The process is customized to the needs of ea
implemented in a phased approach to ensu
without any interruptions.
The Control-M Conversion Tool is a solution
automates the conversion process, is fully su
available for all customers to use on their owpartners. See Why Not Convert to BMC Co
Sales Guide for detailed references to TechV
Control-M Workload Automation client is m
embedded tutorials. BMC also provides serv
ease the transition
Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk
1
OBJECTIONS RESPONSES
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Summary of the Sales Approach for this door
The company has Autosys, AppWorx or CA7 andis facing a complicated extensive upgrade to theirscheduling products
The company uses a manual system or anunsophisticated legacy scheduler in somebusiness units
The company has multiple scheduling solutionswhich do not communicate easily, causing islandsof automation.
The batch window is taking too long, causing a
negative impact to online application availability There is no enterprise-wide view of business
processes
Developers submit Excel spreadsheets and Visiodiagrams to request changes to job flows.
Workloads are quickly and safely converted toControl-M
Production flow becomes consistent, automaticand self-recovering so errors are eliminated andSLAs are met
One common scheduler means an integratedproduction management team can meetcommon business goals using extensivemanagement and control capabilities
A reduction in errors and integration of
sophisticated scheduling facilities help shrink thebatch window and increases the availability ofrevenue-producing applications
Developers use a self-service, collaborative webapplication to build flows and submit them to thescheduling team
Find Buyers and inChart)
Identify all scheducosts & challenges
Introduce 7 Doors
Avoid tool admins
Build a champion Build value
1
CURRENT STATE FUTURE STATE SALE
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Before CTMGraphic for Potential Whiteboard
2 3
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After CTM-Potential Whiteboard
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Customer Wins
IT needs to ensure seamless support for thisvirtual city of 102,000 employees and
125,000+ external partners in 175 countries
Support aggressive growth while driving outinefficiencies.
Needed a common operating model thatencompassed standard processes, tools, andperformance measures worldwide
Control-M enabled IT to support Eatonsrapidly growing, increasingly complex
technology and application environment.
IT keeps Oracle, SAP, Microsoft, and otherbusiness-critical applications running securelyand reliably
Cut day-to-day IT costs and freed up budgetdollars for innovation
IT uses Control-M automate workloa
management to ecompletion
Workload automabatch jobs a mont
Critical business syperformance.
Accurate, consistenterprise IT stratconsistent historicreporting
Eaton Corporation
Company Overview
Eaton is a $22.6 billion global enterprise, delivering advanced solutions for managing power in buildings, vehibusinesses. The company has grown significantly, organically and through acquisitions, resulting in an increas
and application environment.
SOLUTION IMSITUATION
1 2 3
C t Wi INTERNAL USE ONLY
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Customer WinsINTERNAL USE ONLY
Development teams require new andmodified batch job flows to support more and
more business applications
Each change was following a complex process:
Development team creates Visio diagram
Request submitted to Scheduling team
Several exchanges required to confirm parametersand all requirements
Scheduling team manually builds required flows
Control-M Workload Change Managerenabled developers and engineers to build
job flows via simple web GUI
Built in Site Standards help to ensure changesand definitions meet system requirements
Collaboration eliminates communicationissues
Definitions are built in Control-M frominception without having to be manually re-defined
New and changedsubmitted 80% fas
Changes implemeof days or sometim
Errors eliminated required
Cost of managing annually
Target CorporationExternally, refer to as a Large Retailer
Company Overview
Target Corporation is the second-largest discount retailer in the United States, behind Walmart, and is a compIndex. As of 2015, Target operates 1,802 locations throughout the United States and has revenue of over $72
SOLUTION IMSITUATION
1 2 3
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Website Datasheet Whitepaper
Test Drive DemApplications and Platforms
2 3
Reference Resources BMC Confidential
http://www.bmc.com/changehttp://documents.bmc.com/products/documents/86/01/448601/448601.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/86/01/448601/448601.pdfhttp://www.bmc.com/change -
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Reference ResourcesBMC Confidential
ME Bank Instituto de Informtica University o
3
http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html -
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Confidential & Proprietary Information
Managed File TransfDoor 4
$$$$
Legal Notice
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Copyright 2016 BMC Software, Inc.
Confidential & Proprietary Information 1 2 3 4 5 6 7
The information contained in this presentation is the confidential information of BMC Software, Inc
provided to you with the express understanding that without the prior written consent of BMC, you m
or otherwise disclose this information to any third party or otherwise make use of this information fo
other than for which BMC intended.
All of the future product plans and releases described herein relate to BMCs current product
considerations, which are at the sole discretion of BMC and are subject to change and/or cancellation
BMC cannot and does not provide any assurance as to whether these plans will result in any future r
nature described. These future product plans should not be viewed as commitments onBMCs part an
not be relied upon in customer purchase decisions.
Some of the information in this deck refers to a product that is not yet generally available
Legal Notice
4
What you need to know about the Managed File Transfer
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What you need to know about the Managed File Transfer
1 2
MFT Market sized $1B+
Highly saturated
Dominated by IBM (Connect:Direct) and Axway
About half of the Control-M customer base
is already licensed for AFT
90%+ of AFT users also use another commercial MFT solution
Many are using homegrown scripts
About 20% of all scheduled jobs are file transfers
Managed File Transfer (MFT)Definition by Gartner
Managed file transfer (MFT) is a techno
secure transfer of data in an efficient a
traditional file transfer tools, such as FT
functionalities include the ability to sec
rest, and reporting and auditing of file a
differentiates MFT from other forms of
integration technologies is its unique fo
transfer of large file sizes and volume.
* Control-M MFT planned launch is
scheduled for September 2016
Integration of MFT into workflow and
will grow in importance as organization
oriented approaches
4
What are the Pains and Potential Gains
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What are the Pains and Potential Gains
Commercial file transfer products are not integrated with
workload automation solutions therefore it is challenging
to create dependencies between file transfers and other
application workflows
Homegrown file transfer scripts often expose
credentials in clear text
Most MFT products, require manual upgrade across all
components and do not provide central administration
capabilities
Control-M provides full integratio
workflows, including service-level
notification
Secure transfer preventing sensiti
exposed along with detailed loggi
Simplify administration through ce
increased span of control for adm
monitoring staff. Automatic deplo
components eliminate initial insta
Organizations have a mixed bag of job scheduling and file transfer tools that prevents themfrom building the integrated solution needed for business growth, change and efficiencies
1
SITUATION/PAINS GAINS/SOLUTION
1 2 4
Buyer Personas
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Buyer Personas
Needs to accelerate delivery of services to thebusiness
Struggling with rate of change
Big Data projects
Moving to Cloud
New applications delivered constantly
Must do more with less
Dealing with budget and influence erosion
Managing Digital Transformation
Needs a flexible platform for quicklyresponding to technology changes
Guide tool and technology selection fromamong diverse choices
Manage costs and staff for absorbing newtechnologies
Automatic deployment and central admin console.
Provide high level of service quality
Enable application developers tocollaboratively manage changes toapplication workflows and file transfers
Need instant visibitransfers with a sinmanaging both fileworkloads
Wants intuitive dradesigning applicatitransfers
Must be able to quand roll back to preoccur
Requires support fapplications and teorganization
Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company
ECONOMIC BUYERCIO, VP/OPERATIONS
TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS
USEIT ADMI
11 2 4
Discovery Questions for this door
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How do application developers and business users get access and visibility to the file transfer information they need?
What percentage of time do application developers spend writing or modifying file transfer jobs (using scripts or commercial sof
Are you consistently meeting your file transfer service levels?
Are delays in creating or modifying file transfer jobs causing delays in application implementation?
Are file transfers an important part of your applications?
How are you managing the file transfers for your key business applications?
How many file transfer tools are being used?
How much time do schedulers spend working on file transfer job change requests?
How much time do your operations team spend working on file transfer related problems?
How do you monitor dependencies between application workflows and file transfers?
Are you able to monitor application workflows and file transfers with a single, end-to-end view
Do you get proactive notification of file transfer related problems? Would you like to know early in the process if a file transfer is time?
Is there a need to empower business users to perform basic tasks, like monitoring their own file transfers or submitting ad hoc rehandled through the help desk?
What do you anticipate future growth to be for file transfer volume?
Discovery Questions for this door
11 2 4
Competition for this Door
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Competition for this Door
Current Situation
WLA and MFT are both foundation
management disciplines and
mandatory for commercial
computing.
We should anticipate
customers asking:
What I have is working.
Why should I consider
Control-M?
Switching my file transfer
solution is a big risk.
IBM / CA
Strong file transfer capabilities with Connect:Direct
(IBM) and XCOM (CA)
Not integrated with Tivoli / CA WLA
No co-marketing of WLA and MFT products
High license costs
Limited file transfer capabilities Tivoli and CA7/CA
WLA AE
Automic/UC4
Offers integrated file transfer capabilities
Strong offering, most likely similar to Control-M AFT
Market Leaders (IBM C:D
Complex, outdated interfa
Steep learning curve for ne
Highly expensive
No native integration to W
Open source / niche playModern interfaces
Advanced capabilities
Longevity of small vendors
No native integration to W
BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success
WORKLOAD AUTOMATION PLAYERSFOCUS ON WORKLOAD AUTOMATION
MFT PLEADERS ARE COM
11 2 4
The Managed File Transfer Market
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The Managed File Transfer Market
http://www.statista.com/statistics/489647/ma
naged-file-transfer-software-vendor-revenue/
4
Objection Handling
http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/ -
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Objection Handling
The file transfer solution we are using has scheduling capabilities. Why
should I spend more on scheduling?
File transfers are managed by a different team. They use different tools
than Control-M. Why consolidate?
External business partners require support for proprietary protocols
(primarily C:D) and a file transfer gateway
File transfer tools lack robust alerting, notifi
monitoring, workload balancing and enterp
batch workflows. Centralized administration
reduces administrative costs and increases e
Leading MFT solutions are complex and out
leading products and the niche MFT produc
for integration with WLA solutions. Control-these workflows without requiring custom s
In most organizations 80% of the file transfe
external. Control-M can provide tremendou
and some external transfers
Due to common segregation between job scheduling and file transfer teams, make sure to have tconversation about the value of one job scheduling solution with the economic or technical buyer
1
OBJECTIONS RESPONSES
1 2 4
Summary of the Sales Approach for this door
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Summary of the Sales Approach for this door
Using disparate solutions to manage filetransfers and job scheduling
File transfer teams are isolated, separatedfrom infrastructure and operations, resultingin disconnected business needs
Unable to speed delivery of new projects
Increased admin costs while budgets are
shrinking
A single, consolidated solution to manageapplication workflows and file transfers
Single point of control for both file transfersand application workflows, proactive alerts onservice level exceptions and access to allusers via web or client software
Reduce admin and monitoring costs andincrease efficiency
Instant visibility
Automatic deployment
Built-in file transfer server
Find MFT team leaexist and may be afrom those you noworkload space.
Identify all transfeand challenges
Introduce the 7 Doestablished WLA c
door accordingly.
Build a champion.
Build value.
1
CURRENT STATE FUTURE STATE SALE
1 2 4
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p
1 2 4
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Confidential & Proprietary Information 1 2 3 4 5 6 71 2 4
Customer Wins
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Confidential & Proprietary Information 1 2 3 4 5 6 7
ME Bank provides customers in Australia withlow-cost, high-quality banking servicespowered by a world-class batch processingenvironment for interbank transfers, accountupdates, and other critical jobs.
To ensure that core banking systems are
ready for business each morning, ITintroduced enterprise workload automationto provide visibility into batch processes,shrink batch windows, and fast-track issueresolution.
Their efforts have delivered dramaticimprovements in customer service.
BMC Control-M Workload Automation, BMCControl-M Advanced File Transfer, and BMCControl-M Batch Impact Manager work togetherto deliver an intuitive and powerful batchprocess automation capability, while providing aproactive assessment of any risks, issues, anddependenciesenabling the staff to create andrun jobs quickly and reliably.
Control-M solutions and speed issue resoready to accommodaaccounts, and servic
The ability to managedownstream processreduced the averagethree hours for the b
Automation has reduresolution, reducing sfull-time equivalent (
Standards for namingand other activities enew job creation for
Logical job categoriesalign with the businebusiness criticality of
Automated alerts guremediation, reducinfailures by up to 80 p
ME Bank (AU) cuts overnight batch processing windows to deliver great banking services on time, every
Company Overview
Members Equity (ME) Bank Limited is a private bank based in Australia, that offers customers a rang
services, including transaction and savings accounts, home and personal loans, term deposits, and cr
SOLUTION IMSITUATION
11 2 4
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http://documents.bmc.com/products/documents/60/12/106012/106012.pdf
4
Reference Resources - Public
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ME Bank Instituto de Informtica University o
4
Reference Resources - Public
http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html -
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Sales Gui
Test Drive Dem
1 2
Website Datasheet Whitepaper
Demo
4
Reference ResourcesBMC Confidential
http://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://documents.bmc.com/products/documents/93/37/439337/439337.pdfhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://documents.bmc.com/products/documents/93/37/439337/439337.pdfhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.html -
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Win-Wire: Q2-Q3 FY16 - for internal use only
4
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Confidential & Proprietary Information
ERPDoor 5
$$$$$
What you need to know about the ERP door
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Confidential & Proprietary Information 1 2 3 4 5 6 7
Enterprise Resource Planning (ERP) is an integrated systemthat allows companies to manage services like:
Financial Management
Supply Chain Management
Manufacturing Resource Planning
Human Resource Management
Customer Relationsip Management
ERP software allows companies to combine the processingof these services in one software platform.
Financial
Management
Customer
Relationship
Management
Human
Resource
Management
Man
R
P
Enterprise
Resource
Planning
5
ERP Market
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Many companies use one of the Big 3 ERP solutions: S P, Oracle eBusiness Suite and Oracle PeopleSo
System Integrators often play a significant role in ERP projects.
GARTNER MARKET SHARE BY REVENUE FOR SCM GARTNER MQ FOR SAP SYSTEM
5
What are the Pains and Potential Gains
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I cant clearly see the impact that workload issues in my
ERP jobs will have both in the immediate term as well as
at the end of the business process where there are likely
other applications and platforms involved.
I need multiple interfaces to manage workloads for
various types of ERPs and even more interfaces are
needed to manage all the related processing on otherplatforms and applications. I have siloes which increase
my staffing and other associated costs.
I need to reduce the amount of time it takes to recover
from workload related incidents for my ERP workloads.
Control-M provides details on imbe occurring when ERP or any joshows what the affect is on dow
Control-M has a single, consisten
ERP workloads, as well as dozens
platforms across the enterprise.
dynamic policies, audit compliancapabilities the same way for all
With distinct job types and assoc
each ERP, Control-M can avoid is
shorten time to resolution when
1
SITUATION/PAINS GAINS/SOLUTION
2
25%
5
Buyer PersonasConversations with the Economic Buyer need to be less technical
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Needs to mitigate risk related to ERP projectsas those projects have a significant impact onthe overall health of the company
Must ensure teams and projects are able tomove quickly in both new initiatives as well asmodifications to existing ones
Responsible for transformation to a Digital
Enterprise
Must provide ERP teams and related LOB userswith the ability to easily access and manage ERPworkloads
Must be able to manage from a service levelperspective and have clear insight to howservices are performing both inside the ERP aswell as for the related non-ERP dependencies
Needs to ensure ERP developers can successfully
work with the infrastructure and operationsteams to get workloads into production quicklyand then also maintain them going forward
Needs to spend lecoding ERP worklo
Wants self serviceto needed functio
Cannot spend signlearning new techsimple to deploy a
Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company
1
ECONOMIC BUYER
CIO, VP/OPERATIONS, SYSTEM INTEGRATOR
TECHNICAL BUYER
ERP PROJECT LEADER, DIRECTOR/IT OPS
USE
ERP TEAM MEMBER, S
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Discovery Questions for this door
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As your ERP related tasks grow, how do you plan to keep pace as your headcounts stay the same or shrink?
How do you manage batch processes that cross both ERP and non-ERP platforms?
Does your current ERP workload solution stay current with up-to-date functionality?
How much time does your team spend on implementing changes to existing workflows or moving new workflow
Would providing everyone in the organization a consistent, comprehensive view of workloads allow you to reducimplementation costs?
Historically, ERP project team members are forced to involve other teams when trying to understand the status oWould allowing them to serve themselves in a secure and audited way provide benefits to them and the services
How many different ERP systems are used across the enterprise? How do you handle processing that is dependesystems?
1 5
Competition for this door
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Typical characteristics: lack graphical user
interface, poor job dependency visuals,
manage 1 job at a time, no child job
support, no job interception capabilities.
Questions:
Are you able to perform advanced actions
on your ERP workloads like: forecasting,
policy based management, centralizedgraphical administration, service level
monitoring?
Companies competing include: CA, IBM,
Automic
Questions:
Can you manage all your business-critical
workloads from a single point of control?
Is your solution keeping up with the needs
of your business to support new
applications and technologies?Are you able to empower business users to
manage their application workloads in a
self service manner?
SAP includes a bui
CCMS. SAP also pa
and provides Cron
Questions:
Are you able to inc
workloads into you
without additiona
Do you feel your soenterprise function
mission-critical pla
mainframe?
Are you satisfied th
focused on worklo
ERP solutions include a no-additional cost batch scheduler out of the box.
Additionally, general workload automation competitors compete in the ERP space.
BUILT-IN ERP SOLUTIONS 3RD PARTY SOLUTIONS REDWOO
5
Objection HandlingOrganizations many time see the benefits and value that BMC Control-M brings but are concern
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The ERP solution we have provides a no additional cost job
scheduler out of the box. Why should I pay for something else?
All our processing occurs inside one ERP solution so why do we need
to migrate to another single solution?
The ERP team knows how to use the solution they have today and I
worry that it will take too much time and effort for them to convert
to and then learn a new solution.
The out of the box job schedulers lack robus
service-level monitoring, workload balancin
forecasting for batch workflows.
The ERP solution relies on many other appli
workloads at various points along the busin
Control-M seamlessly integrates all these w
outside the ERP, with a consistent and comp
Control-M provides industry leading capabil
simple to use interface. An included Conver
years of experience helping thousands of ot
helps reduce the time and minimize the risk
to the Control-M solution.
Organizations many time see the benefits and value that BMC Control M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk
1
OBJECTIONS RESPONSES
2 5
Summary of the Sales Approach for this door
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Using rudimentary built-ins or less capable 3rd
party solutions for ERP workloads
ERP teams are islands, separated frominfrastructure and operations, resulting inincreased staffing levels and a disconnectfrom business needs
Unable to speed delivery of ERP relatedprojects
Enterprise level capabilities for both ERP andall other workloads in the enterprise
Consistent interface for all in the organizationresults in less specialization and allows allthose involved to see what is important to thebusiness
Enable collaboration betweeninfrastructure/operations and ERP teams,
speeding delivery of ERP projects by reducingworkload creation and modification times
Find ERP project leThey exist and areseparate team frointeract with in th
The ERP teams are
System IntegratorERP projects. Vali
Introduce the 7 Doestablished WLA c
door accordingly.
Build a champion.
Build value.
1
CURRENT STATE FUTURE STATE SAL
5
Before CTMGraphic for Potential Whiteboard
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After CTM-Potential Whiteboard
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Customer WinsSun Chemical
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Has locations in over 56 countries with morethan 250 plants
Had a multi-tiered environment with 1000s ofapplications as everyone was doing thingsthere own way
They needed a way to bring everything underone roof while still proving the high level ofservice they were known for
Control-M consolidates and automatesworkloads for both SAP and non SAPenvironments.
All geographies and plants now use a singlesolution allowing everyone to understandimpact and business needs
What used to require 4 people each doing 4different things is now able to be done in 1batch job, allowing staff to focus on moreimportant work.
After using Contr
do I dont see how
today without it.
You know where
You end up savin
a loss of productiointo a loss of reven
Sun Chemical
Company Overview
Sun Chemical, a member of the DIC group, is a leading producer of printing inks, coatings and supplies, pigme
compounds, solid compounds, and application materials
SOLUTION IMSITUATION
1 2 5
Customer WinsJACOBS
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Jacobs is a Fortune 250 multi-nationalengineering and professional services firm
Had a lack of visibility, control, scalability,error handling and reliability in OracleeBusiness Suite job processing
Wanted an enterprise class solution to fitcompany growth
Best in class technology - Competitors couldnot run Oracle eBusiness Suitejobs in Jacobsunique environment
BMC investment in Control-M solution waskey selling point as Automic (AppWorx) didnot have any updates for over 6 years
Highly visible and the ability to growglobally
Allowed them to meBusiness Suite pr
Expect huge ROI aprocessing and ou
Let them free up OOracle migration p
J O S
Company Overview
Jacobs is one of the world's largest and most diverse providers of technical, professional and construction ser
Technology line of business provides technical and innovative enterprise solutions to government and comme
SOLUTION IMSITUATION
1 2 5
List of what ERPs we support with dedicated code
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SAP R/3
Oracle eBusiness Suite
Peoplesoft
Oracle Retail
SoonSAP Process Integration (PI)
SoonSAP Financial Closing Cockpit (FCc)
5
Control-M provides support for a significant number of SAP specific capabilities, including:
SAP Support Details
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SAP Job Interception
SAP Child/Spawned Jobs
SAP Data Archiving
SAP Business Warehouse
SAP Business Objects Reports
SAP NetWeaver
Control-M Conversion Tool supports conversion from SAP CCMS to Control-M
SAP XBP 3.0 interface
Soon SAP Process Integration
Soon SAP Financial Closing Cockpit
p pp g p p g
1 5
Reference Resources
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Control-M for Business Applications Website
PeopleSoft Datasheet Sales Guide
Applications and Pla
TechValidate
Ora
Oracle eBusiness
Suite Webpage
5
Reference ResourcesSAP Specific
http://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttps://www.techvalidate.com/product-research/bmc-control-m/case-studies?utf8=%E2%9C%93&case_study_search[query]=SAPhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttps://www.techvalidate.com/product-research/bmc-control-m/case-studies?utf8=%E2%9C%93&case_study_search[query]=SAPhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.html -
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Control-M for SAP Website
Datasheet
SAP Solution Overview
2 Minute Explainer - S
5
http://www.bmc.com/it-solutions/control-m-sap.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/18/10/441810/441810.pdfhttp://www.bmc.com/it-solutions/control-m-sap.htmlhttp://www.bmc.com/it-solutions/control-m-sap.htmlhttp://documents.bmc.com/products/documents/18/10/441810/441810.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-sap.html -
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Confidential & Proprietary Information
DatabasesDoor 6
$$$
What you need to know about the Databases door
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Databases are the backbone of almost every
application in the data center.
There are likely tens of millions, or even hundreds
of millions of databases in use at our customer
sites.
The logos you see here are the databases that
Control-M for Databases has supported for a longtime.
6
Version 9 of Control-M for Databases (which works with v7 and higher Control-M installations) allo
Control-M for Databases Version 9 Enhancement
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Version 9 of Control-M for Databases (which works with v7 and higher Control-M installations) allobring their own database (BYOD)! Any database that supports a JDBC connection is supported wittherefore by Control-M! Here are just a few that support a JDBC connection
6
Buyer Personas
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Must mitigate risk related to the high level ofchange when dealing with existing databaseprojects
Needs to reduce the significant costsassociated with managing databases (andtheir related workloads)
Needs to ensure database developers cansuccessfully work with the infrastructure and
operations teams to get workloads intoproduction quickly and then also maintainthem going forward
Must provide database teams the ability toeasily access and manage their workloads
Must be able to manage from a service levelperspective and have clear insight to howservices are performing both inside thedatabase as well as for the related non-database dependencies
Needs to speed the delivery of new database
related projects as well as changes to existingones
Needs to spend lecoding database r
Wants self serviceto needed functio
Is only able to wortechnology and noon others
1
ECONOMIC BUYERDIR/VP IT OPERATIONS, DATABASE PROJECT LEADER
TECHNICAL BUYERDBA, IT ARCHITECT
USEDATABASE TEAM MEM
6
What are the Pains and Potential Gains
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Cannot clearly see the impact when database jobs have issuesboth in the immediate term as well as at the end of thebusiness process where there are links between database jobsand jobs running on other platforms and applications.
Unable to manage workloads for all the different databaseplatforms with a single, consistent interface which causes
increased staffing and a siloed organization.
Interaction between database developers and infrastructureand operations team is problematic and adds delays whenimplementing as well as troubleshooting existing services
Control-M provides details on immeoccurring when database jobs, or analso shows what the affect is on dowbusiness service view.
Control-M has a single, consistent in
database workloads, as well as doze
and platforms across the enterprisespecialization and decrease the silo
Control-M provides purpose built in
developers and I/O teams work tog
each with the specific functionality t
1
SITUATION/PAINS GAINS/SOLUTION
2
25%
6
Discovery Questions for this door
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As your number of database related tasks grow, how do you plan to keep pace as your headcounts stay the same or shrink?
How do you manage batch processes that cross both databases and other related platforms and applications?
Are you spending a significant amount of time creating and maintaining database scripts?
Are you able to maintain regulatory compliance and pas audits related to your database workloads and the scripts involved?
How much time does your team spend on implementing changes to existing workflows or moving new workflows into productio
Would providing everyone in the organization a consistent, comprehensive view of workloads allow you to reduce training and im
Are your database developers forced to involve other teams when trying to understand the status of their workloads? Would allthemselves in a secure and audited way provide benefits to them and the services they provide and free up time for the operatiocritical work?
Do you use your databases built-in scheduling solution for managing workloads? If so, does it provide advanced capabilities for bwell as for those that have related processing? Are all the users able to easily understand when problems occur and how to recoproblems?
Does your current database workload solution stay current with up-to-date functionality?
1 6
Competition for this DoorBMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success
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Current Situation
Some sort of solution is already in place today
for our customers database jobs, whether it is
being manually managed or with built-ins or 3rd
party scheduling solutions.
We should anticipate
customers asking:
I already have a job scheduler for my
database jobs. Why should I consider
Control-M?
Conversion is a big risk.
Typical characteristics:
Lack graphical user interface, poor job dependencyvisuals, can only manage 1 job at a time, no servicelevel monitoring, no self service capabilities, onlysupport database workloads
Differentiating questions:
Are you able to perform advanced actions on your
database workloads like: forecasting
policy based management
centralized graphical administration
service level monitoring
self service
cross-platform monitoring
Typical characteristics:
Dont support a wide technologies, or if theyinterfaces and capabil
May still require scriptconsuming and costly audit nightmare.
Differentiating questio
Can you manage all yo
processing from a singabout the dependent databases?
Is your solution keepinbusiness to support netechnologies, both wit
Are you able to empowmanage their own woauditable self service
BUILT-IN DATABASE SOLUTIONS 3RD PART
The primary competitors for database worklo
1 2 6
Objection HandlingOrganizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk
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The built-in scheduling solution in the database is included for free,why should I pay for something else? The built-in must also be
better as it is 100% focused on database workloads.
The database team knows how to use the solution they have today
and I worry that it will take too much time and effort for them to
convert to and then learn a new solution.
I dont want to give control away to the database team! Or the
equivalent: I dont want to give control away to the
infrastructure/operations team!
Out of the box scheduling tools lack robust aservice-level monitoring, workload balancin
forecasting for batch workflows.
Control-M provides industry leading capabil
simple to use interface. We also have years
thousands of other companies convert, help
and minimize the risk associated with movin
solution.
With purpose built interfaces both the data
can securely access what they need to acces
audited way.
1
OBJECTIONS RESPONSES
2 6
Summary of the Sales Approach for this door
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Using rudimentary built-ins or less capable 3rd
party solutions for database workloads
Database teams are islands separated frominfrastructure and operations. Each areunaware or unable to work together on whatthe business needs.
Unable to speed delivery of database relatedprojects
Enterprise level capabilities for databases, aswell as all other workloads in the enterprise
Consistent interface for all in the organizationresults in less specialization and allows allthose involved to see what is important to thebusiness
Enable collaboration betweeninfrastructure/operations and databaseteams, speeding delivery of database projects
by reducing workload creation andmodification times
Find database devare grouped by thtechnology they sthe MSSQL team),in the lines of bus
They are usually a
Introduc