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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information

    Seven Doors

    Discovery Guide

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    Seven Doors

    Is not a new sales play

    Competitive Replace remains a sales play

    Expand Footprint remains a sales play

    Big Data/Hadoop remains a sales play

    Is not a customer facing

    document

    Deck contains Confidential & Proprietary

    Information

    Some future plans have been shared and

    are noted

    Resources Pages guide you to additional

    information to share

    A practical approach to

    Discovery

    Pipeline Generation

    Creating a Powerful Message to Executives

    To sell more

    A practical approach to creating opportunity and larger BMC Control-M deals

    THE SEVEN DOORS DECK WHAT IS SEVEN DOORS WHY S

    BY INCREA

    OPPOR

    THROUG

    EXPL

    AT EXISTIN

    AND NEW

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    The doors are identified and an indication of potential revenue potential is noted

    Seven Doors

    MAINFRAMEDOOR 1$$$$$

    IT/OPSDOOR 2

    $$$$

    SCHEDULINGDOOR 3

    $$$$

    MANAGED FILETRANSFER

    DOOR 4$$$$$

    ERPDOOR 5$$$$$

    DATABASDOOR 6

    $$$

    Disparate

    Products

    Multiple

    Groups

    Disparate

    Products

    Multiple

    Groups

    Disparate

    Products

    Multiple

    GroupsMultiple Groups

    D

    P

    Multiple

    Groups

    Disparate

    Products

    Multiple

    Groups

    Disparate

    Products

    BMC CONTROL-M PROVIDES A VIEW ACROSS THE ENTIRE BUSINESS, INCREASING PRODUCTIVITY WHILE ELIMINATING S

    Preparation is key Research people

    Reporting structures

    Business initiatives

    Contractual situations

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    Using the Seven Doors deckInformation to help your build your knowledge and confidence about each door

    Following these introductory slides are seven sections, each dedicated to providing information about a specific door, noted by the number oEach of the seven sections contain the following elements, noted by the bubble in the upper right corner:

    Information This section will include high level, general information, market share and other facts about the door

    Personas This deck is focused primarily on the Economic Buyer and secondarily on the Technical Buyer. Titles or roles and their key inter

    Pains Reflects the top pains and how use of BMC Control-M will help convert them to gains

    Discovery Questions intended as thought starters as you learn more about the opportunity

    Competition Summary information about the top two or three competitors

    Objection Handling Three to four objections you might encounter, and proposed responses

    Sales Summary - Summary of the information for this door

    Before Potential whiteboard exercise of how things may look before BMC Control-M

    After Potential whiteboard exercise of how things may look when using BMC Control-M

    Case Study A case study that reflects success for this door

    Reference Resources-Public use Where to get more detailed information to help in your discovery and preparation

    Reference Resources-Confidential Information to help in your preparation, but is not available for public use

    A practical approach to creating more opportunity, resulting in closing larger BMC Control-M

    Seven Doors

    1

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    Confidential & Proprietary Information

    MainframeDoor 1

    $$$$$

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    What you need to know about the Mainframe door

    IT Organizations have a mixed bag of job scheduling tools that have limited platform cove

    capabilities, and often, the Mainframe groups function as an island. This prevents organiz

    building the integrated solution needed for business growth, change and efficiencies.

    The collection of disparate tools requires extensive expertise and knowledge to use, along

    efforts for tying these tools together to supplement ongoing automation needs. And even

    gapssuch as no enterprise view that identifies business service impact, an interface suit

    users, or automated process for application developers to create or change jobs and work

    1

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    What are the Pains and Potential Gains

    The company has multiple scheduling solutions which do not

    communicate easily, causing islands of automation. Because

    two or more groups are managing the production flow, the

    possibility for production delays and errors is increased.

    The batch window is taking too long, causing a negativeimpact to online application availability. The companys

    bottom line can be impacted by the lack of user or client-

    facing business systems.

    There is no enterprise-wide view of business processes.

    Schedulers cannot easily see or understand the business

    impact of increased workloads, production delays, or failures.

    One common scheduler means an in

    management team can meet comm

    extensive management and control

    A reduction in errors and integration

    scheduling facilities help shrink the b

    increases the availability of revenue

    A single view across applications, pla

    enables immediate impact analysis a

    allows failure prioritization accordin

    Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies

    SITUATION/PAINS GAINS/SOLUTION

    1

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    Buyer Personas

    Needs to accelerate delivery of services to thebusiness

    Struggling with rate of change

    Big Data projects

    Moving to Cloud New applications delivered constantly

    Must do more with less

    Dealing with budget and influence erosion

    Managing Digital Transformation

    Needs a flexible platform for quicklyresponding to technology changes

    Guide tool and technology selection fromamong diverse choices

    Manage costs and staff for absorbing newtechnologies

    Provide high level of service quality

    Enable application developers tocollaboratively manage changes to job flows

    Needs a consistent wapplication flows regapplication

    Must have powerfulscheduling to definebusiness requiremen

    Wants intuitive dragdesigning flows

    Must be able to quicroll back to previous

    Requires support foand technologies us

    Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company.

    ECONOMIC BUYERCIO, VP/OPERATIONS

    TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS

    USEIT ADMI

    1

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    Discovery Questions for this door

    Is the volume of your batch jobs increasing? How are you planning to scale with that grow

    Do you have any cost reduction initiatives planned for this year?

    How do you manage batch processes that span across platforms (cross-platform dependelocations?

    How do you monitor dependencies between applications on different platforms?

    How much time does your team spend working on scheduling problems?

    How much time does your team spend on implementing changes to existing workflows or

    workflows into production?

    Are file transfers an important part of your applications? How many? How do you handle

    satisfactory?

    Do you need to offset workloads during peak times to ensure your transactions are gettin

    1

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    Competition for this Door

    Current Situation

    Workload Automation is a

    foundation management

    discipline and mandatory for

    commercial computing.

    We should anticipate

    customers asking:

    What I have is working.

    Why should I consider

    Control-M?

    Conversion is a big risk.

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business tosupport new applications and

    technologies?

    Are you able to empower business

    users to manage their application

    workloads in a self service

    manner?

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business tosupport new applications and

    technologies?

    Are you able to empower business

    users to manage their application

    workloads in a self service

    manner?

    How q

    job fai

    knowle

    is requ

    Are yo

    has the

    worklo

    Do you

    deliver

    across

    platfor

    BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success

    COMPUTER ASSOCIATESMULTIPLE SOLUTIONS

    IBMPOWERFUL ACCOUNT CONTROL

    The primary competitors in the datacentre but there are

    1

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    Objection Handling

    What I have is working. Why should I consider Control-M?

    Conversion is a big risk

    Legacy scheduling tools lack enterprise wide

    monitoring, batch workflows forecasting, se

    application developers and business users, a

    your workloads across mainframe, distribute

    applications from a single point of control

    BMC offers out-of-the-box conversion capabof experience converting schedulers for tho

    This is our core business.

    Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk

    OBJECTIONS RESPONSES

    1

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    Summary of the Sales Approach for this door

    Multiple scheduling solutions, islands ofautomation. Possibility for production delaysand errors is increased.

    Batch window is taking too long, causing anegative impact to critical businessapplications availability

    No enterprise-wide view of businessprocesses. Schedulers cannot easily see orunderstand the business impact of increasedworkloads, production delays, or failures

    One common scheduler, integratedproduction management team. Businessgoals are met using extensive managementand control capabilities.

    A reduction in errors and integration ofsophisticated scheduling facilities help shrinkthe batch window and increases the

    availability of revenue-producing applications.

    Single view across applications, platforms,and locations enables immediate impactanalysis and assessment, and allows failureprioritization according to business needs

    Find the MF team members. This mifrom the distribut

    Introduce the 7 Doestablished WLA cdoor accordingly.

    Build a champion.

    Build value

    CURRENT STATE FUTURE STATE SALE

    1

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    Before CTMGraphic for Potential Whiteboard

    1

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    After CTM-Potential Whiteboard

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    Customer Wins

    Licensing and maintenance costs risingrapidly year after year

    Scheduling tools were not integrated; lack ofcross-platform view restricted visibility intooverall scheduling activities

    Complexity of scheduling tools meantapplication owners couldnt easily monitortheir own schedules

    High cost of mainframe processing powermeans staff must always seek ways to reduceCPU utilization

    BMC enterprise scheduling and DB2

    management solutions cut costs, enhancevisibility, and improve performance to helpkeep trucks and cargo moving

    Switching to BMC

    maintenance cost Tight integration a

    to view all schedu

    Application ownerunderstand their sapplications to ma

    For the jobs conveload/unload utilityreduction in CPU u

    J.B. Hunt

    Company Overview

    one of the largest transportation logistics companies in North America, provides safe and reliato a diverse group of customers throughout the continental United States, Canada, and Mexico

    multimodal approach, the company provides capacity-oriented solutions centered on deliverin

    industry-leading service.

    SOLUTION IMSITUATION

    1

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    http://documents.bmc.com/products/documents/87/20/118720/118720.pdf

    1

    http://documents.bmc.com/products/documents/87/20/118720/118720.pdfhttp://documents.bmc.com/products/documents/87/20/118720/118720.pdfhttp://documents.bmc.com/products/documents/87/20/118720/118720.pdf
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    Reference Resources - Public

    BCBS

    of Florida

    University of

    Connecticut

    Bank of

    Communications

    Ce

    1

    http://documents.bmc.com/products/documents/49/67/464967/464967.pdfhttp://documents.bmc.com/products/documents/49/67/464967/464967.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/Central_Technology_Services_Success_Story.pdfhttp://media.cms.bmc.com/documents/Central_Technology_Services_Success_Story.pdfhttp://media.cms.bmc.com/documents/Bank_of_Communications_Success_Story.pdfhttp://media.cms.bmc.com/documents/464722_University_of_Connecticut_Success_Story_0410.pdfhttp://documents.bmc.com/products/documents/49/67/464967/464967.pdf
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    Reference Resources - Public

    Test Drive DemApplications and Platforms

    Website Datasheet Whitepaper

    1

    http://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/control-mhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/control-mhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.html
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    Reference Resources - Public

    Website Whitepape

    Demo

    Website Datasheet

    Verifying Your JCL

    Just Got A Lot Easier1

    http://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://www.bmc.com/it-solutions/control-m-jcl-verify.htmlhttp://documents.bmc.com/products/documents/30/10/443010/443010.pdfhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttps://www.youtube.com/watch?v=dc4ZbBFzHIkhttp://documents.bmc.com/products/documents/30/10/443010/443010.pdfhttp://www.bmc.com/it-solutions/control-m-jcl-verify.htmlhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.html
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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Win-Wire: Q2-Q3 FY16 - for internal use only

    Reference ResourcesBMC Confidential

    1

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    Confidential & Proprietary Information

    IT/OPSDoor 2

    $$$$

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Scheduling and IT Operations are the two major areas of an organization that use workload aScheduling, also called Production Control, is frequently part of the same organization as IT Oclosely related. Scheduling creates the jobs and flows that are run by Operations.

    Both organizations are challenged by a mixed bag of job scheduling tools that have limited plgaps in capabilities, and function as islands of automation. This prevents companies from buisolution needed for business growth, change and efficiencies.

    The collection of solutions requires extensive expertise and knowledge to use, along with matying these solutions together to supplement ongoing automation needs. And even then, theas no enterprise view that identifies business service impact, an interface suitable for businesautomated process for application developers to create or change jobs and workflows.

    What you need to know about the IT/OPS door

    1 2

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    What are the Pains and Potential Gains

    Struggling to maintain service levels while adding new

    applications and technologies

    Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies

    1

    SITUATION/PAINS GAINS/SOLUTION

    2

    Need to comply with legislative and industry standards

    and to meet internal audit and compliance guidelines

    Business users are demanding access to their application

    workloads

    A workload automation platform thconsistent, enterprise-wide solutionscheduling across a massively heterenvironment

    Comprehensive auditing, version m

    and workload archiving with a repoaudits and compliance checks a simprocess

    Business and non-technical users c

    their application workloads via we

    app enabling them to perform the

    to submit requests to IT and freein

    undertake work more valuable to t

    2

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    Buyer Personas

    Needs to accelerate delivery of services to thebusiness

    Struggling with rate of change

    Big Data projects

    Moving to Cloud

    New applications delivered constantly

    Must do more with less

    Dealing with budget and influence erosion

    Managing Digital Transformation

    Needs a flexible platform for quicklyresponding to technology changes

    Guide tool and technology selection fromamong diverse choices

    Manage costs and staff for absorbing newtechnologies

    Provide high level of service quality

    Enable application developers tocollaboratively manage changes to job flows

    Needs a consistent wapplication flows regapplication

    Must have powerfulscheduling to definebusiness requiremen

    Wants intuitive dragdesigning flows

    Must be able to quicroll back to previous

    Requires support foand technologies us

    Conversations with the Economic Buyer need to be less technical. Always do your homework on iand company

    ECONOMIC BUYERCIO, VP/OPERATIONS

    TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS

    USEIT ADMI

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    Do you have SLAs or other types of deadlines? Do you consistently meet them? Do delays in bathreaten business revenues?

    Do you have new application initiatives planned for this year such as Big Data analytics, Openbusiness applications? How do you plan to address the heavy batch processing requirements tassociated with these efforts?

    How do your business users and application development teams get access to information abowork/processing associated with their applications and business operations?

    How many job scheduling tools do you currently have employed? What are they?

    Is the volume of your batch jobs increasing? How are you planning to scale with that growth?

    Do you have any cost reduction initiatives planned for this year?

    How do you manage batch processes that span across platforms (cross-platform dependencies

    How do you monitor dependencies between applications on different platforms?

    Are file transfers an important part of your applications? How many? How do you handle themsatisfactory?

    Do you need to offset workloads during peak times to ensure your transactions are getting thr

    Discovery Questions for this door

    1 2

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    Competition for this Door

    Current Situation

    Workload Automation is afoundation management

    discipline and mandatory for

    commercial computing.

    We should anticipate

    customers asking:

    What I have is working. Why

    should I consider Control-

    M?

    Conversion is a big risk.

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business to

    support new applications andtechnologies?

    How long does it take to process

    requests for new or updated job

    flows form developers and

    integration teams?

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business to

    support new applications andtechnologies?

    How long does it take to process

    requests for new or updated job

    flows form developers and

    integration teams?

    How q

    reques

    flows s

    proprie

    build m

    Are yohas the

    worklo

    Do you

    deliver

    across

    platfor

    BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success

    COMPUTER ASSOCIATESMULTIPLE SOLUTIONS

    IBMPOWERFUL ACCOUNT CONTROL

    The primary competitors in the Data Center but there ar

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    Objection Handling

    How will we successfully convert existing scripts to BMC Control-M

    format

    We are concerned interruptions to the business causing service

    delays or failures

    Cost of converting (staff, time, money)

    The Control-M Conversion Tool is a solution

    automates the conversion process, is fully su

    available for all customers to use on their ow

    partners. See Why Not Convert to BMC Co

    Sales Guide for detailed references to TechV

    BMC has helped over 2,000 organizations to

    The process is customized to the needs of eaimplemented in a phased approach to ensu

    without any interruptions

    After converting to Control-M, organizations

    benefits that in reduced costs, failure rates,

    well as significant improvements in service l

    outweighed the cost of conversion

    Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk

    1

    OBJECTIONS RESPONSES

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    Summary of the Sales Approach for this door

    1

    CURRENT STATE FUTURE STATE SALE

    2

    The company has Autosys, AppWorx or CA7and is facing a complicated extensive upgradeto their scheduling products

    The company uses a manual system or anunsophisticated legacy scheduler in somebusiness units

    The company has multiple scheduling

    solutions which do not communicate easily,causing islands of automation.

    The batch window is taking too long, causinga negative impact to online applicationavailability

    There is no enterprise-wide view of businessprocesses

    Business users have no insight into theirworkloads

    Workloads are quickly and safely convertedto Control-M

    Production flow becomes consistent,automatic and self-recovering so errors areeliminated and SLAs are met

    One common scheduler means anintegrated production management teamcan meet common business goals using

    extensive management and controlcapabilities

    A reduction in errors and integration ofsophisticated scheduling facilities helpshrink the batch window and increases theavailability of revenue-producingapplications

    Business users have self-service accessfrom any location via web or mobile apps

    Find Buyers and inChart)

    Identify all scheducosts & challenges

    Introduce 7 Doors

    Avoid tool admins

    Build a champion

    Build value

    2

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    Before CTMGraphic for Potential Whiteboard

    2

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    After CTM-Potential Whiteboard

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    Customer Wins

    IT needs to ensure seamless support for thisvirtual city of 102,000 employees and

    125,000+ external partners in 175 countries

    Support aggressive growth while driving outinefficiencies.

    Needed a common operating model thatencompassed standard processes, tools, andperformance measures worldwide

    Control-M enabled IT to support Eatonsrapidly growing, increasingly complex

    technology and application environment.

    IT keeps Oracle, SAP, Microsoft, and otherbusiness-critical applications running securelyand reliably

    Cut day-to-day IT costs and freed up budgetdollars for innovation

    IT uses Control-M automate workloa

    management to ecompletion

    Workload automabatch jobs a mont

    Critical business syperformance.

    Accurate, consistenterprise IT stratconsistent historicreporting

    Eaton Corporation

    Company Overview

    Eaton is a $22.6 billion global enterprise, delivering advanced solutions for managing power in buildings, vehibusinesses. The company has grown significantly, organically and through acquisitions, resulting in an increas

    and application environment.

    SOLUTION IMSITUATION

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    Customer Wins

    Developers and other non-IT users desired tosee their applications and to submit ad-hoc

    work without having to make requests of IT

    IT desired to:

    Offer 24x7 service to users

    Reduce the burden on IT staff to support userrequests

    Control-M Self Service was installed

    15 minute training sessions were delivered toall interested users

    Business users, deusers are able to s

    requests and to gathat is important t

    Service expanded support previouslyPM

    Requests for servi

    IT staff could be retasks

    Watch this Unum vid

    Unum

    Company Overview

    Unum Group NYSE: UNM is a Fortune 500 insurance company and the top disability insurer in both the UniteKingdom. Unum also offers other insurance products including accident, critical illness and life insurance. As o

    had 9,200 full-time employees and annual revenue of $10.35 billon.

    SOLUTION IMSITUATION

    1 2

    R f R

    http://www.bmc.com/templates/Media_Video_Mobile?vID=eaf5c3aa3b246http://www.bmc.com/templates/Media_Video_Mobile?vID=eaf5c3aa3b246
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    Reference Resources

    Website Datasheet Whitepaper

    Test Drive DemApplications and Platforms

    2

    http://www.bmc.com/control-mhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/control-m
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    Reference ResourcesBMC Confidential

    ME Bank Instituto de Informtica University o

    2

    http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html
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    SchedulingDoor 3

    $$$$

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    Copyright 2016 BMC Software, Inc.Confidential & Proprietary Information 1 2 3 4 5 6 7

    Scheduling and IT Operations are the two major areas of an organization that use workload aScheduling, also called Production Control, is frequently part of the same organization as IT closely related. Scheduling creates the jobs and flows that are run by Operations.

    Both organizations are challenged by a mixed bag of job scheduling tools that have limited plgaps in capabilities, and function as islands of automation. This prevents companies from buisolution needed for business growth, change and efficiencies.

    The collection of solutions requires extensive expertise and knowledge to use, along with matying these solutions together to supplement ongoing automation needs. And even then, theas no enterprise view that identifies business service impact, an interface suitable for busines

    automated process for application developers to create or change jobs and workflows.

    What you need to know about the Scheduling door

    1 3

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    What are the Pains and Potential Gains

    Proliferation of applications and technologies makes it

    difficult to find or train skilled resources and to support

    the rate of change demanded by the business

    Scheduling groups have a mixed bag of job scheduling tools that prevents organizations from buildintegrated solution needed for business growth, change and efficiencies

    1

    SITUATION/PAINS GAINS/SOLUTION

    2

    Need to comply with legislative and industry standards

    and to meet internal audit and compliance guidelines

    Developers are demanding to see the job flows of their

    applications and to enable self service for defining and

    changing job flows

    A workload automation platform thconsistent, enterprise-wide solutionscheduling across a massively heterenvironment

    Comprehensive auditing, version m

    and workload archiving with a repoaudits and compliance checks a simprocess

    Developers are able to define flow

    standards aware web application a

    scheduling team to make workload

    can also see existing job flows as th

    production environment.

    25%

    3

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    Buyer Personas

    Needs a flexible platform for quicklyresponding to technology changes

    Guide tool and technology selection fromamong diverse choices

    Manage costs and staff for absorbing new

    technologies

    Provide high level of service quality

    Enable application developers tocollaboratively manage changes to job flows

    Needs a consistent wapplication flows regapplication

    Must have powerfulscheduling to definebusiness requiremen

    Wants intuitive drag

    designing flows Must be able to quic

    roll back to previous

    Requires support foand technologies us

    Conversations with the Economic Buyer need to be less technical. Always do your homework on iand company

    ECONOMIC BUYERCIO, VP/OPERATIONS TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS USEIT/ PRODUCTION

    1 2

    Needs to accelerate delivery of services to thebusiness

    Struggling with rate of change

    Big Data projects

    Moving to Cloud

    New applications delivered constantly

    Must do more with less

    Dealing with budget and influence erosion

    Managing Digital Transformation

    3

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    Copyright 2016 BMC Software, Inc.Confidential & Proprietary Information 1 2 3 4 5 6 7

    How much time does your team spend on implementing changes to existing workflows or moving new workflows into production?

    Do you have SLAs or other types of deadlines? Do you consistently meet them? Do delays in batch processing threaten business rev

    Do you have new application initiatives planned for this year such as Big Data analytics, Open Data or other business applications

    address the heavy batch processing requirements that are typically associated with these efforts?

    How do your business users and application development teams get access to information about the work/processing associated w

    business operations?

    How many job scheduling tools do you currently have employed? What are they?

    Is the volume of your batch jobs increasing? How are you planning to scale with that growth?

    Do you have any cost reduction initiatives planned for this year?

    How do you manage batch processes that span across platforms cross-platform dependencies) or locations?

    How do you monitor dependencies between applications on different platforms?

    Are file transfers an important part of your applications? How many? How do you handle them now? Is this satisfactory?

    How do your Application Development teams work with/interface with the Production Control team?

    What is the change process like when application workflows need to be changed and moved to production?

    Discovery Questions for this door

    1 3

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    Competition for this Door

    Current Situation

    Workload Automation is afoundation management

    discipline and mandatory for

    commercial computing.

    We should anticipate

    customers asking:

    What I have is working. Why

    should I consider Control-

    M?

    Conversion is a big risk.

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business to

    support new applications andtechnologies?

    How long does it take to process

    requests for new or updated job

    flows form developers and

    integration teams?

    Can you manage all your business-

    critical workload from a single

    point of control?

    Is your solution keeping up with

    the needs of your business to

    support new applications andtechnologies?

    How long does it take to process

    requests for new or updated job

    flows form developers and

    integration teams?

    How q

    reques

    flows s

    proprie

    build m

    Are yohas the

    worklo

    Do you

    deliver

    across

    platfor

    BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success

    COMPUTER ASSOCIATESMULTIPLE SOLUTIONS

    IBMPOWERFUL ACCOUNT CONTROL

    The primary competitors in the Data Center but there ar

    1 3

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    Objection Handling

    We are concerned interruptions to the business causing service

    delays or failures

    How will we successfully convert existing scripts to BMC Control-M

    format

    There are lots of people using the current solutions and we are

    concerned they will have a difficult time making the transition

    BMC has helped over 2,000 organizations to

    The process is customized to the needs of ea

    implemented in a phased approach to ensu

    without any interruptions.

    The Control-M Conversion Tool is a solution

    automates the conversion process, is fully su

    available for all customers to use on their owpartners. See Why Not Convert to BMC Co

    Sales Guide for detailed references to TechV

    Control-M Workload Automation client is m

    embedded tutorials. BMC also provides serv

    ease the transition

    Organizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk

    1

    OBJECTIONS RESPONSES

    2 3

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    Summary of the Sales Approach for this door

    The company has Autosys, AppWorx or CA7 andis facing a complicated extensive upgrade to theirscheduling products

    The company uses a manual system or anunsophisticated legacy scheduler in somebusiness units

    The company has multiple scheduling solutionswhich do not communicate easily, causing islandsof automation.

    The batch window is taking too long, causing a

    negative impact to online application availability There is no enterprise-wide view of business

    processes

    Developers submit Excel spreadsheets and Visiodiagrams to request changes to job flows.

    Workloads are quickly and safely converted toControl-M

    Production flow becomes consistent, automaticand self-recovering so errors are eliminated andSLAs are met

    One common scheduler means an integratedproduction management team can meetcommon business goals using extensivemanagement and control capabilities

    A reduction in errors and integration of

    sophisticated scheduling facilities help shrink thebatch window and increases the availability ofrevenue-producing applications

    Developers use a self-service, collaborative webapplication to build flows and submit them to thescheduling team

    Find Buyers and inChart)

    Identify all scheducosts & challenges

    Introduce 7 Doors

    Avoid tool admins

    Build a champion Build value

    1

    CURRENT STATE FUTURE STATE SALE

    2 3

    f f

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    Before CTMGraphic for Potential Whiteboard

    2 3

    f C i l hi b d

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    After CTM-Potential Whiteboard

    2 3

    C Wi

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Customer Wins

    IT needs to ensure seamless support for thisvirtual city of 102,000 employees and

    125,000+ external partners in 175 countries

    Support aggressive growth while driving outinefficiencies.

    Needed a common operating model thatencompassed standard processes, tools, andperformance measures worldwide

    Control-M enabled IT to support Eatonsrapidly growing, increasingly complex

    technology and application environment.

    IT keeps Oracle, SAP, Microsoft, and otherbusiness-critical applications running securelyand reliably

    Cut day-to-day IT costs and freed up budgetdollars for innovation

    IT uses Control-M automate workloa

    management to ecompletion

    Workload automabatch jobs a mont

    Critical business syperformance.

    Accurate, consistenterprise IT stratconsistent historicreporting

    Eaton Corporation

    Company Overview

    Eaton is a $22.6 billion global enterprise, delivering advanced solutions for managing power in buildings, vehibusinesses. The company has grown significantly, organically and through acquisitions, resulting in an increas

    and application environment.

    SOLUTION IMSITUATION

    1 2 3

    C t Wi INTERNAL USE ONLY

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Customer WinsINTERNAL USE ONLY

    Development teams require new andmodified batch job flows to support more and

    more business applications

    Each change was following a complex process:

    Development team creates Visio diagram

    Request submitted to Scheduling team

    Several exchanges required to confirm parametersand all requirements

    Scheduling team manually builds required flows

    Control-M Workload Change Managerenabled developers and engineers to build

    job flows via simple web GUI

    Built in Site Standards help to ensure changesand definitions meet system requirements

    Collaboration eliminates communicationissues

    Definitions are built in Control-M frominception without having to be manually re-defined

    New and changedsubmitted 80% fas

    Changes implemeof days or sometim

    Errors eliminated required

    Cost of managing annually

    Target CorporationExternally, refer to as a Large Retailer

    Company Overview

    Target Corporation is the second-largest discount retailer in the United States, behind Walmart, and is a compIndex. As of 2015, Target operates 1,802 locations throughout the United States and has revenue of over $72

    SOLUTION IMSITUATION

    1 2 3

    Reference Resources - Public

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Website Datasheet Whitepaper

    Test Drive DemApplications and Platforms

    2 3

    Reference Resources BMC Confidential

    http://www.bmc.com/changehttp://documents.bmc.com/products/documents/86/01/448601/448601.pdfhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://documents.bmc.com/products/documents/21/53/462153/462153.pdfhttp://documents.bmc.com/products/documents/86/01/448601/448601.pdfhttp://www.bmc.com/change
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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Reference ResourcesBMC Confidential

    ME Bank Instituto de Informtica University o

    3

    http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html
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    Confidential & Proprietary Information

    Managed File TransfDoor 4

    $$$$

    Legal Notice

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    The information contained in this presentation is the confidential information of BMC Software, Inc

    provided to you with the express understanding that without the prior written consent of BMC, you m

    or otherwise disclose this information to any third party or otherwise make use of this information fo

    other than for which BMC intended.

    All of the future product plans and releases described herein relate to BMCs current product

    considerations, which are at the sole discretion of BMC and are subject to change and/or cancellation

    BMC cannot and does not provide any assurance as to whether these plans will result in any future r

    nature described. These future product plans should not be viewed as commitments onBMCs part an

    not be relied upon in customer purchase decisions.

    Some of the information in this deck refers to a product that is not yet generally available

    Legal Notice

    4

    What you need to know about the Managed File Transfer

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    What you need to know about the Managed File Transfer

    1 2

    MFT Market sized $1B+

    Highly saturated

    Dominated by IBM (Connect:Direct) and Axway

    About half of the Control-M customer base

    is already licensed for AFT

    90%+ of AFT users also use another commercial MFT solution

    Many are using homegrown scripts

    About 20% of all scheduled jobs are file transfers

    Managed File Transfer (MFT)Definition by Gartner

    Managed file transfer (MFT) is a techno

    secure transfer of data in an efficient a

    traditional file transfer tools, such as FT

    functionalities include the ability to sec

    rest, and reporting and auditing of file a

    differentiates MFT from other forms of

    integration technologies is its unique fo

    transfer of large file sizes and volume.

    * Control-M MFT planned launch is

    scheduled for September 2016

    Integration of MFT into workflow and

    will grow in importance as organization

    oriented approaches

    4

    What are the Pains and Potential Gains

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    What are the Pains and Potential Gains

    Commercial file transfer products are not integrated with

    workload automation solutions therefore it is challenging

    to create dependencies between file transfers and other

    application workflows

    Homegrown file transfer scripts often expose

    credentials in clear text

    Most MFT products, require manual upgrade across all

    components and do not provide central administration

    capabilities

    Control-M provides full integratio

    workflows, including service-level

    notification

    Secure transfer preventing sensiti

    exposed along with detailed loggi

    Simplify administration through ce

    increased span of control for adm

    monitoring staff. Automatic deplo

    components eliminate initial insta

    Organizations have a mixed bag of job scheduling and file transfer tools that prevents themfrom building the integrated solution needed for business growth, change and efficiencies

    1

    SITUATION/PAINS GAINS/SOLUTION

    1 2 4

    Buyer Personas

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Buyer Personas

    Needs to accelerate delivery of services to thebusiness

    Struggling with rate of change

    Big Data projects

    Moving to Cloud

    New applications delivered constantly

    Must do more with less

    Dealing with budget and influence erosion

    Managing Digital Transformation

    Needs a flexible platform for quicklyresponding to technology changes

    Guide tool and technology selection fromamong diverse choices

    Manage costs and staff for absorbing newtechnologies

    Automatic deployment and central admin console.

    Provide high level of service quality

    Enable application developers tocollaboratively manage changes toapplication workflows and file transfers

    Need instant visibitransfers with a sinmanaging both fileworkloads

    Wants intuitive dradesigning applicatitransfers

    Must be able to quand roll back to preoccur

    Requires support fapplications and teorganization

    Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company

    ECONOMIC BUYERCIO, VP/OPERATIONS

    TECHNICAL BUYERIT ARCHITECT, DIRECTOR/IT OPS

    USEIT ADMI

    11 2 4

    Discovery Questions for this door

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    How do application developers and business users get access and visibility to the file transfer information they need?

    What percentage of time do application developers spend writing or modifying file transfer jobs (using scripts or commercial sof

    Are you consistently meeting your file transfer service levels?

    Are delays in creating or modifying file transfer jobs causing delays in application implementation?

    Are file transfers an important part of your applications?

    How are you managing the file transfers for your key business applications?

    How many file transfer tools are being used?

    How much time do schedulers spend working on file transfer job change requests?

    How much time do your operations team spend working on file transfer related problems?

    How do you monitor dependencies between application workflows and file transfers?

    Are you able to monitor application workflows and file transfers with a single, end-to-end view

    Do you get proactive notification of file transfer related problems? Would you like to know early in the process if a file transfer is time?

    Is there a need to empower business users to perform basic tasks, like monitoring their own file transfers or submitting ad hoc rehandled through the help desk?

    What do you anticipate future growth to be for file transfer volume?

    Discovery Questions for this door

    11 2 4

    Competition for this Door

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    Competition for this Door

    Current Situation

    WLA and MFT are both foundation

    management disciplines and

    mandatory for commercial

    computing.

    We should anticipate

    customers asking:

    What I have is working.

    Why should I consider

    Control-M?

    Switching my file transfer

    solution is a big risk.

    IBM / CA

    Strong file transfer capabilities with Connect:Direct

    (IBM) and XCOM (CA)

    Not integrated with Tivoli / CA WLA

    No co-marketing of WLA and MFT products

    High license costs

    Limited file transfer capabilities Tivoli and CA7/CA

    WLA AE

    Automic/UC4

    Offers integrated file transfer capabilities

    Strong offering, most likely similar to Control-M AFT

    Market Leaders (IBM C:D

    Complex, outdated interfa

    Steep learning curve for ne

    Highly expensive

    No native integration to W

    Open source / niche playModern interfaces

    Advanced capabilities

    Longevity of small vendors

    No native integration to W

    BMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success

    WORKLOAD AUTOMATION PLAYERSFOCUS ON WORKLOAD AUTOMATION

    MFT PLEADERS ARE COM

    11 2 4

    The Managed File Transfer Market

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    The Managed File Transfer Market

    http://www.statista.com/statistics/489647/ma

    naged-file-transfer-software-vendor-revenue/

    4

    Objection Handling

    http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/http://www.statista.com/statistics/489647/managed-file-transfer-software-vendor-revenue/
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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Objection Handling

    The file transfer solution we are using has scheduling capabilities. Why

    should I spend more on scheduling?

    File transfers are managed by a different team. They use different tools

    than Control-M. Why consolidate?

    External business partners require support for proprietary protocols

    (primarily C:D) and a file transfer gateway

    File transfer tools lack robust alerting, notifi

    monitoring, workload balancing and enterp

    batch workflows. Centralized administration

    reduces administrative costs and increases e

    Leading MFT solutions are complex and out

    leading products and the niche MFT produc

    for integration with WLA solutions. Control-these workflows without requiring custom s

    In most organizations 80% of the file transfe

    external. Control-M can provide tremendou

    and some external transfers

    Due to common segregation between job scheduling and file transfer teams, make sure to have tconversation about the value of one job scheduling solution with the economic or technical buyer

    1

    OBJECTIONS RESPONSES

    1 2 4

    Summary of the Sales Approach for this door

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    Summary of the Sales Approach for this door

    Using disparate solutions to manage filetransfers and job scheduling

    File transfer teams are isolated, separatedfrom infrastructure and operations, resultingin disconnected business needs

    Unable to speed delivery of new projects

    Increased admin costs while budgets are

    shrinking

    A single, consolidated solution to manageapplication workflows and file transfers

    Single point of control for both file transfersand application workflows, proactive alerts onservice level exceptions and access to allusers via web or client software

    Reduce admin and monitoring costs andincrease efficiency

    Instant visibility

    Automatic deployment

    Built-in file transfer server

    Find MFT team leaexist and may be afrom those you noworkload space.

    Identify all transfeand challenges

    Introduce the 7 Doestablished WLA c

    door accordingly.

    Build a champion.

    Build value.

    1

    CURRENT STATE FUTURE STATE SALE

    1 2 4

    Before CTMGraphic for Potential Whiteboard

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    Confidential & Proprietary Information 1 2 3 4 5 6 7

    p

    1 2 4

    After CTM-Potential Whiteboard

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 71 2 4

    Customer Wins

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    ME Bank provides customers in Australia withlow-cost, high-quality banking servicespowered by a world-class batch processingenvironment for interbank transfers, accountupdates, and other critical jobs.

    To ensure that core banking systems are

    ready for business each morning, ITintroduced enterprise workload automationto provide visibility into batch processes,shrink batch windows, and fast-track issueresolution.

    Their efforts have delivered dramaticimprovements in customer service.

    BMC Control-M Workload Automation, BMCControl-M Advanced File Transfer, and BMCControl-M Batch Impact Manager work togetherto deliver an intuitive and powerful batchprocess automation capability, while providing aproactive assessment of any risks, issues, anddependenciesenabling the staff to create andrun jobs quickly and reliably.

    Control-M solutions and speed issue resoready to accommodaaccounts, and servic

    The ability to managedownstream processreduced the averagethree hours for the b

    Automation has reduresolution, reducing sfull-time equivalent (

    Standards for namingand other activities enew job creation for

    Logical job categoriesalign with the businebusiness criticality of

    Automated alerts guremediation, reducinfailures by up to 80 p

    ME Bank (AU) cuts overnight batch processing windows to deliver great banking services on time, every

    Company Overview

    Members Equity (ME) Bank Limited is a private bank based in Australia, that offers customers a rang

    services, including transaction and savings accounts, home and personal loans, term deposits, and cr

    SOLUTION IMSITUATION

    11 2 4

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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    http://documents.bmc.com/products/documents/60/12/106012/106012.pdf

    4

    Reference Resources - Public

    http://documents.bmc.com/products/documents/60/12/106012/106012.pdfhttp://documents.bmc.com/products/documents/60/12/106012/106012.pdf
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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information 1 2 3 4 5 6 7

    ME Bank Instituto de Informtica University o

    4

    Reference Resources - Public

    http://www.bmc.com/customers/me-bank.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/university-connecticut.htmlhttp://www.bmc.com/customers/instituto-de-informatica.htmlhttp://www.bmc.com/customers/me-bank.html
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    Copyright 2016 BMC Software, Inc.

    Confidential & Proprietary Information1 2 3 4 5 6 7

    Sales Gui

    Test Drive Dem

    1 2

    Website Datasheet Whitepaper

    Demo

    4

    Reference ResourcesBMC Confidential

    http://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://documents.bmc.com/products/documents/93/37/439337/439337.pdfhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://www.bmc.com/it-solutions/demonstrations/contol-m-advanced-file-transfer-demo.htmlhttp://documents.bmc.com/products/documents/03/85/240385/240385.pdfhttp://documents.bmc.com/products/documents/93/37/439337/439337.pdfhttp://www.bmc.com/it-solutions/control-m-advanced-file-transfer.htmlhttp://www.bmc.com/info/LP-DemoChimp-CTM.htmlhttp://www.bmc.com/forms/WLA-CR-LDS-T3-EnterpriseTrial-Jan2016.html
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    Win-Wire: Q2-Q3 FY16 - for internal use only

    4

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    Confidential & Proprietary Information

    ERPDoor 5

    $$$$$

    What you need to know about the ERP door

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    Enterprise Resource Planning (ERP) is an integrated systemthat allows companies to manage services like:

    Financial Management

    Supply Chain Management

    Manufacturing Resource Planning

    Human Resource Management

    Customer Relationsip Management

    ERP software allows companies to combine the processingof these services in one software platform.

    Financial

    Management

    Customer

    Relationship

    Management

    Human

    Resource

    Management

    Man

    R

    P

    Enterprise

    Resource

    Planning

    5

    ERP Market

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    Many companies use one of the Big 3 ERP solutions: S P, Oracle eBusiness Suite and Oracle PeopleSo

    System Integrators often play a significant role in ERP projects.

    GARTNER MARKET SHARE BY REVENUE FOR SCM GARTNER MQ FOR SAP SYSTEM

    5

    What are the Pains and Potential Gains

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    I cant clearly see the impact that workload issues in my

    ERP jobs will have both in the immediate term as well as

    at the end of the business process where there are likely

    other applications and platforms involved.

    I need multiple interfaces to manage workloads for

    various types of ERPs and even more interfaces are

    needed to manage all the related processing on otherplatforms and applications. I have siloes which increase

    my staffing and other associated costs.

    I need to reduce the amount of time it takes to recover

    from workload related incidents for my ERP workloads.

    Control-M provides details on imbe occurring when ERP or any joshows what the affect is on dow

    Control-M has a single, consisten

    ERP workloads, as well as dozens

    platforms across the enterprise.

    dynamic policies, audit compliancapabilities the same way for all

    With distinct job types and assoc

    each ERP, Control-M can avoid is

    shorten time to resolution when

    1

    SITUATION/PAINS GAINS/SOLUTION

    2

    25%

    5

    Buyer PersonasConversations with the Economic Buyer need to be less technical

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    Needs to mitigate risk related to ERP projectsas those projects have a significant impact onthe overall health of the company

    Must ensure teams and projects are able tomove quickly in both new initiatives as well asmodifications to existing ones

    Responsible for transformation to a Digital

    Enterprise

    Must provide ERP teams and related LOB userswith the ability to easily access and manage ERPworkloads

    Must be able to manage from a service levelperspective and have clear insight to howservices are performing both inside the ERP aswell as for the related non-ERP dependencies

    Needs to ensure ERP developers can successfully

    work with the infrastructure and operationsteams to get workloads into production quicklyand then also maintain them going forward

    Needs to spend lecoding ERP worklo

    Wants self serviceto needed functio

    Cannot spend signlearning new techsimple to deploy a

    Conversations with the Economic Buyer need to be less technical.Always do your homework on individual and company

    1

    ECONOMIC BUYER

    CIO, VP/OPERATIONS, SYSTEM INTEGRATOR

    TECHNICAL BUYER

    ERP PROJECT LEADER, DIRECTOR/IT OPS

    USE

    ERP TEAM MEMBER, S

    5

    Discovery Questions for this door

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    As your ERP related tasks grow, how do you plan to keep pace as your headcounts stay the same or shrink?

    How do you manage batch processes that cross both ERP and non-ERP platforms?

    Does your current ERP workload solution stay current with up-to-date functionality?

    How much time does your team spend on implementing changes to existing workflows or moving new workflow

    Would providing everyone in the organization a consistent, comprehensive view of workloads allow you to reducimplementation costs?

    Historically, ERP project team members are forced to involve other teams when trying to understand the status oWould allowing them to serve themselves in a secure and audited way provide benefits to them and the services

    How many different ERP systems are used across the enterprise? How do you handle processing that is dependesystems?

    1 5

    Competition for this door

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    Typical characteristics: lack graphical user

    interface, poor job dependency visuals,

    manage 1 job at a time, no child job

    support, no job interception capabilities.

    Questions:

    Are you able to perform advanced actions

    on your ERP workloads like: forecasting,

    policy based management, centralizedgraphical administration, service level

    monitoring?

    Companies competing include: CA, IBM,

    Automic

    Questions:

    Can you manage all your business-critical

    workloads from a single point of control?

    Is your solution keeping up with the needs

    of your business to support new

    applications and technologies?Are you able to empower business users to

    manage their application workloads in a

    self service manner?

    SAP includes a bui

    CCMS. SAP also pa

    and provides Cron

    Questions:

    Are you able to inc

    workloads into you

    without additiona

    Do you feel your soenterprise function

    mission-critical pla

    mainframe?

    Are you satisfied th

    focused on worklo

    ERP solutions include a no-additional cost batch scheduler out of the box.

    Additionally, general workload automation competitors compete in the ERP space.

    BUILT-IN ERP SOLUTIONS 3RD PARTY SOLUTIONS REDWOO

    5

    Objection HandlingOrganizations many time see the benefits and value that BMC Control-M brings but are concern

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    The ERP solution we have provides a no additional cost job

    scheduler out of the box. Why should I pay for something else?

    All our processing occurs inside one ERP solution so why do we need

    to migrate to another single solution?

    The ERP team knows how to use the solution they have today and I

    worry that it will take too much time and effort for them to convert

    to and then learn a new solution.

    The out of the box job schedulers lack robus

    service-level monitoring, workload balancin

    forecasting for batch workflows.

    The ERP solution relies on many other appli

    workloads at various points along the busin

    Control-M seamlessly integrates all these w

    outside the ERP, with a consistent and comp

    Control-M provides industry leading capabil

    simple to use interface. An included Conver

    years of experience helping thousands of ot

    helps reduce the time and minimize the risk

    to the Control-M solution.

    Organizations many time see the benefits and value that BMC Control M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk

    1

    OBJECTIONS RESPONSES

    2 5

    Summary of the Sales Approach for this door

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    Using rudimentary built-ins or less capable 3rd

    party solutions for ERP workloads

    ERP teams are islands, separated frominfrastructure and operations, resulting inincreased staffing levels and a disconnectfrom business needs

    Unable to speed delivery of ERP relatedprojects

    Enterprise level capabilities for both ERP andall other workloads in the enterprise

    Consistent interface for all in the organizationresults in less specialization and allows allthose involved to see what is important to thebusiness

    Enable collaboration betweeninfrastructure/operations and ERP teams,

    speeding delivery of ERP projects by reducingworkload creation and modification times

    Find ERP project leThey exist and areseparate team frointeract with in th

    The ERP teams are

    System IntegratorERP projects. Vali

    Introduce the 7 Doestablished WLA c

    door accordingly.

    Build a champion.

    Build value.

    1

    CURRENT STATE FUTURE STATE SAL

    5

    Before CTMGraphic for Potential Whiteboard

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    After CTM-Potential Whiteboard

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    Customer WinsSun Chemical

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    Has locations in over 56 countries with morethan 250 plants

    Had a multi-tiered environment with 1000s ofapplications as everyone was doing thingsthere own way

    They needed a way to bring everything underone roof while still proving the high level ofservice they were known for

    Control-M consolidates and automatesworkloads for both SAP and non SAPenvironments.

    All geographies and plants now use a singlesolution allowing everyone to understandimpact and business needs

    What used to require 4 people each doing 4different things is now able to be done in 1batch job, allowing staff to focus on moreimportant work.

    After using Contr

    do I dont see how

    today without it.

    You know where

    You end up savin

    a loss of productiointo a loss of reven

    Sun Chemical

    Company Overview

    Sun Chemical, a member of the DIC group, is a leading producer of printing inks, coatings and supplies, pigme

    compounds, solid compounds, and application materials

    SOLUTION IMSITUATION

    1 2 5

    Customer WinsJACOBS

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    Jacobs is a Fortune 250 multi-nationalengineering and professional services firm

    Had a lack of visibility, control, scalability,error handling and reliability in OracleeBusiness Suite job processing

    Wanted an enterprise class solution to fitcompany growth

    Best in class technology - Competitors couldnot run Oracle eBusiness Suitejobs in Jacobsunique environment

    BMC investment in Control-M solution waskey selling point as Automic (AppWorx) didnot have any updates for over 6 years

    Highly visible and the ability to growglobally

    Allowed them to meBusiness Suite pr

    Expect huge ROI aprocessing and ou

    Let them free up OOracle migration p

    J O S

    Company Overview

    Jacobs is one of the world's largest and most diverse providers of technical, professional and construction ser

    Technology line of business provides technical and innovative enterprise solutions to government and comme

    SOLUTION IMSITUATION

    1 2 5

    List of what ERPs we support with dedicated code

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    SAP R/3

    Oracle eBusiness Suite

    Peoplesoft

    Oracle Retail

    SoonSAP Process Integration (PI)

    SoonSAP Financial Closing Cockpit (FCc)

    5

    Control-M provides support for a significant number of SAP specific capabilities, including:

    SAP Support Details

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    SAP Job Interception

    SAP Child/Spawned Jobs

    SAP Data Archiving

    SAP Business Warehouse

    SAP Business Objects Reports

    SAP NetWeaver

    Control-M Conversion Tool supports conversion from SAP CCMS to Control-M

    SAP XBP 3.0 interface

    Soon SAP Process Integration

    Soon SAP Financial Closing Cockpit

    p pp g p p g

    1 5

    Reference Resources

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    Control-M for Business Applications Website

    PeopleSoft Datasheet Sales Guide

    Applications and Pla

    TechValidate

    Ora

    Oracle eBusiness

    Suite Webpage

    5

    Reference ResourcesSAP Specific

    http://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttps://www.techvalidate.com/product-research/bmc-control-m/case-studies?utf8=%E2%9C%93&case_study_search[query]=SAPhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttps://www.techvalidate.com/product-research/bmc-control-m/case-studies?utf8=%E2%9C%93&case_study_search[query]=SAPhttp://media.cms.bmc.com/documents/Control-M+Supported+Platforms+and+Applications.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-integrations-business-applications.html
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    Control-M for SAP Website

    Datasheet

    SAP Solution Overview

    2 Minute Explainer - S

    5

    http://www.bmc.com/it-solutions/control-m-sap.htmlhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://documents.bmc.com/products/documents/18/10/441810/441810.pdfhttp://www.bmc.com/it-solutions/control-m-sap.htmlhttp://www.bmc.com/it-solutions/control-m-sap.htmlhttp://documents.bmc.com/products/documents/18/10/441810/441810.pdfhttp://documents.bmc.com/products/documents/82/71/468271/468271.pdfhttp://www.bmc.com/it-solutions/control-m-sap.html
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    Confidential & Proprietary Information

    DatabasesDoor 6

    $$$

    What you need to know about the Databases door

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    Databases are the backbone of almost every

    application in the data center.

    There are likely tens of millions, or even hundreds

    of millions of databases in use at our customer

    sites.

    The logos you see here are the databases that

    Control-M for Databases has supported for a longtime.

    6

    Version 9 of Control-M for Databases (which works with v7 and higher Control-M installations) allo

    Control-M for Databases Version 9 Enhancement

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    Version 9 of Control-M for Databases (which works with v7 and higher Control-M installations) allobring their own database (BYOD)! Any database that supports a JDBC connection is supported wittherefore by Control-M! Here are just a few that support a JDBC connection

    6

    Buyer Personas

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    Must mitigate risk related to the high level ofchange when dealing with existing databaseprojects

    Needs to reduce the significant costsassociated with managing databases (andtheir related workloads)

    Needs to ensure database developers cansuccessfully work with the infrastructure and

    operations teams to get workloads intoproduction quickly and then also maintainthem going forward

    Must provide database teams the ability toeasily access and manage their workloads

    Must be able to manage from a service levelperspective and have clear insight to howservices are performing both inside thedatabase as well as for the related non-database dependencies

    Needs to speed the delivery of new database

    related projects as well as changes to existingones

    Needs to spend lecoding database r

    Wants self serviceto needed functio

    Is only able to wortechnology and noon others

    1

    ECONOMIC BUYERDIR/VP IT OPERATIONS, DATABASE PROJECT LEADER

    TECHNICAL BUYERDBA, IT ARCHITECT

    USEDATABASE TEAM MEM

    6

    What are the Pains and Potential Gains

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    Cannot clearly see the impact when database jobs have issuesboth in the immediate term as well as at the end of thebusiness process where there are links between database jobsand jobs running on other platforms and applications.

    Unable to manage workloads for all the different databaseplatforms with a single, consistent interface which causes

    increased staffing and a siloed organization.

    Interaction between database developers and infrastructureand operations team is problematic and adds delays whenimplementing as well as troubleshooting existing services

    Control-M provides details on immeoccurring when database jobs, or analso shows what the affect is on dowbusiness service view.

    Control-M has a single, consistent in

    database workloads, as well as doze

    and platforms across the enterprisespecialization and decrease the silo

    Control-M provides purpose built in

    developers and I/O teams work tog

    each with the specific functionality t

    1

    SITUATION/PAINS GAINS/SOLUTION

    2

    25%

    6

    Discovery Questions for this door

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    As your number of database related tasks grow, how do you plan to keep pace as your headcounts stay the same or shrink?

    How do you manage batch processes that cross both databases and other related platforms and applications?

    Are you spending a significant amount of time creating and maintaining database scripts?

    Are you able to maintain regulatory compliance and pas audits related to your database workloads and the scripts involved?

    How much time does your team spend on implementing changes to existing workflows or moving new workflows into productio

    Would providing everyone in the organization a consistent, comprehensive view of workloads allow you to reduce training and im

    Are your database developers forced to involve other teams when trying to understand the status of their workloads? Would allthemselves in a secure and audited way provide benefits to them and the services they provide and free up time for the operatiocritical work?

    Do you use your databases built-in scheduling solution for managing workloads? If so, does it provide advanced capabilities for bwell as for those that have related processing? Are all the users able to easily understand when problems occur and how to recoproblems?

    Does your current database workload solution stay current with up-to-date functionality?

    1 6

    Competition for this DoorBMC has helped over 2,000 organizations move to Control-M. Our comprehensive conversion tooexpertise helped them get a quick return on investment and positioned them for future success

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    Current Situation

    Some sort of solution is already in place today

    for our customers database jobs, whether it is

    being manually managed or with built-ins or 3rd

    party scheduling solutions.

    We should anticipate

    customers asking:

    I already have a job scheduler for my

    database jobs. Why should I consider

    Control-M?

    Conversion is a big risk.

    Typical characteristics:

    Lack graphical user interface, poor job dependencyvisuals, can only manage 1 job at a time, no servicelevel monitoring, no self service capabilities, onlysupport database workloads

    Differentiating questions:

    Are you able to perform advanced actions on your

    database workloads like: forecasting

    policy based management

    centralized graphical administration

    service level monitoring

    self service

    cross-platform monitoring

    Typical characteristics:

    Dont support a wide technologies, or if theyinterfaces and capabil

    May still require scriptconsuming and costly audit nightmare.

    Differentiating questio

    Can you manage all yo

    processing from a singabout the dependent databases?

    Is your solution keepinbusiness to support netechnologies, both wit

    Are you able to empowmanage their own woauditable self service

    BUILT-IN DATABASE SOLUTIONS 3RD PART

    The primary competitors for database worklo

    1 2 6

    Objection HandlingOrganizations many time see the benefits and value that BMC Control-M brings, but are concernthat the effort to switch schedulers will be costly and put their business at risk

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    The built-in scheduling solution in the database is included for free,why should I pay for something else? The built-in must also be

    better as it is 100% focused on database workloads.

    The database team knows how to use the solution they have today

    and I worry that it will take too much time and effort for them to

    convert to and then learn a new solution.

    I dont want to give control away to the database team! Or the

    equivalent: I dont want to give control away to the

    infrastructure/operations team!

    Out of the box scheduling tools lack robust aservice-level monitoring, workload balancin

    forecasting for batch workflows.

    Control-M provides industry leading capabil

    simple to use interface. We also have years

    thousands of other companies convert, help

    and minimize the risk associated with movin

    solution.

    With purpose built interfaces both the data

    can securely access what they need to acces

    audited way.

    1

    OBJECTIONS RESPONSES

    2 6

    Summary of the Sales Approach for this door

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    Using rudimentary built-ins or less capable 3rd

    party solutions for database workloads

    Database teams are islands separated frominfrastructure and operations. Each areunaware or unable to work together on whatthe business needs.

    Unable to speed delivery of database relatedprojects

    Enterprise level capabilities for databases, aswell as all other workloads in the enterprise

    Consistent interface for all in the organizationresults in less specialization and allows allthose involved to see what is important to thebusiness

    Enable collaboration betweeninfrastructure/operations and databaseteams, speeding delivery of database projects

    by reducing workload creation andmodification times

    Find database devare grouped by thtechnology they sthe MSSQL team),in the lines of bus

    They are usually a

    Introduc