Seven elements of emotional intelligence for leaders

Self awareness Emotional resilience Motivation Interpersonal sensitivity Influence Intuitiveness Conscientiousness and integrity

Source: Higgs and Dukewicz

Seven parts to a leader’s management style

Reliance on others

Aggression Risk seeking Readiness to try something new Task orientation People orientation Growth for the organisation

Source: Drago

Seven mistakes made by leaders

Not promoting the vision

Failing to listen to everyone on the team

Holding all the authority

Poor decision making

Withholding praise and recognition

Not investing in staff growth

Failing to improve their own skills

Source: Max Messner

Seven things leaders do well

Use time well

Show clarity of purpose

Are accessible

Make people feel important

Create pride in work and the organisation

Master fear – keep belief in themselves

Dress for success

Source: John Edmonds

Seven things leaders enjoy in the role

The confusion and chaos

Opportunities to multitask and seek variety of task

Diversity, risk, ambiguity and uncertainty

A chance to trust their judgement and intuition

Doing things in new ways – being creative, improvising

Looking forward not back

Performing – being centre stage

Source: The fast company

Seven roles for number two leaders

Executor

Change agent

Mentor

The ‘other half’

Partner

Heir apparent

Most valuable person

Source: Nathan Bennett

Seven ways leaders liberate thinking

Keep a clear organisational focus

Expect rigorous thinking

Maintain openness to inquiry

Nurture conversations about ideas

Push decision-making downwards

Foster collaborative thinking

Demote, transfer or release people who oppose

Source: Elash

Seven ways of leading

Opportunist wins in any way possible

Diplomat avoids overt conflict

Expert seeks logic and rational solutions

Achiever effectively meets goals and targets

Individualist creatively balances competing tensions

Strategist the transformational leader

Alchemist the social and societal transformer

From: Rooke and Torbert

Seven quantum skills for leaders

Seeing: seeing intentionally

Thinking: thinking paradoxically

Knowing: knowing intuitively

Feeling: feeling vitally alive

Acting: acting responsibly

Trusting: trusting life’s process

Being: being in relationships

Source: Shelton and Darling

Seven ways leaders do things differently

Creating a shared vision of the future to whichall are committedDealing with change in a relaxed, flexible and optimistic wayCoping with the increasing pace and pressuresGetting things done without bruising people (othersor oneself)Creating an environment in which people can achieve all they are capable ofBuilding trust, support and co-operationUsing creativity and skill in a positive way

Source: Allen and Nixon

Seven things the best leaders do...

See what the specific situation needs.

Have a clear and powerful vision and purpose that guides them

Use knowledge (theirs’ and others’) as it is needed to deal

with a ‘situation’.

Are sensitive to, and able to appropriately and differently

to their followers.

Influence followers to work towards higher level values and goals.

Have emotional intelligence - an ability to know and utilise

appropriately their own feelings and those of others.

Are ‘in the flow’ are at one, focused in the present moment, aware

more fully of people around them than others.

Source: Cacioppe

Eight signs of a leader

Humility

Energy

Intuition

Vision

Perspective

Passion

Conviction solving

Learning

Source: Harvard Business Review

Eight elements to the Business Excellence Index

Leadership

Delight the customer

Customer focus

Management by fact

Process performance

People-based performance

Continuous improvement

Source: Kanji

Eight personal qualities of a leader

Personal integrity

Open to ideas

Fair, honest and supportive

Dependable, imaginative, broad-minded

Competent, determined, mature

Ambitious and independent

Loyal, caring, and co-operative

Straightforward

Source: Hultman

Eight qualities of leadership

Communicative

Impressive integrity

Genuine interest in others

Recognises and rewards achievement

Team orientation

Visionary, and ideas oriented

Decisive, and takes responsibility

Competence

Source: Drouillard and Kleiner

Eight leadership ‘must haves’

Makes it happen and sees it through

Leads for performance

Champions team working

Builds and delivers the vision

Creates a learning culture

Pioneers new approaches

Enables a culture of open communication

Focuses on customers

Eight attributes of leadershipPatience, showing self control

Kind, giving attention, appreciation, encouragement

Humble, authentic without pretence or arrogance

Respectful, treating others as important people

Selfless, meeting the needs of others

Forgiving, not resenting when wronged

Honest, being free from deception

Committed, sticking to your choices

Source: James Hunter

Eight traits of transformational leaders

Identify themselves as change agents

Take responsibility for change

Courageous risk takers

Believe in, and trust people

Have clear values, and are values-driven

Are lifelong learners

Can deal with complexity, ambiguity and uncertainty

Are visionaries, and share their vision

Source: Tichy and Devanna

Eight things leaders doLead yourself first

Be yourself first

Adapt to others

Develop others

Communicate with others

Be available to others

Support others

Encourage others

Source: David Luhr

Eight key leadership actions

Creates a sense of urgency

Picks a good team

Develops an enterprise vision

Communicates

Removes obstacles

Changes things fast

Keeps on changing

Makes changes stick Source John Kotter

Eight key issues for leaders

Identify core values

Build alliances

Have a vision

Communicate

Build trust

Bring in the right people

Allow those hired to do their jobs

Get results

Source: Steven Sample

Eight negative leadership characteristics

Unreliable

Untrustworthy

Unco-operative

Irresponsible

Lazy

Inefficient

Disloyal

No potential

Eight things leaders do…

Creates vision and sets direction

Focuses on ‘what might be’

Thinks strategically, has insight sees long term

Inspires, influences, persuades others to follow

Acts decisively, models the way

Develops diversity, competency, empowerment

Translates vision and mission into strategy and action

Maintains customer focus

Source: Deborah Atkinson

Nine mechanical analogies of leadership

Pump

Processor

Channel

Amplifier

Filter

Catalyst

Transformer

Synthesiser

Carburettor

Source: Bill Thomas

Nine responsibilities of a leader

See clearly when you look

Hear correctly when you listen

Think clearly when you speak

Inquire critically when you doubt

Show respect when you serve

Maintain calm when you are challenged

Consider consequences when you decide

Create desirable results when you work

Do what is right when you act

Nine ways leaders impressCreates vision and sets direction

Focuses on ‘what can be’ – thinks long term

Thinks strategically, has insight

Inspires, influences and persuades followers

Acts decisively, and empowers

Models the way

Develops a diverse and competent organisation

Translates vision and strategy into action

Maintains customer focus

From: Deborah Atkinson

Nine ways leaders create changeAdopt and communicate an attitude of service

Demonstrate ideal behaviours, tolerate nothing less

Understand and encourage healthy conflict

Encourage a climate where truth is heard and valued

Confronting the brutal facts of reality

Making sure the right people are hired

Placing colleagues ambitions ahead of their own

Becoming and staying constantly curious

Never forgetting their passion and vision

Source: Mary Eule

Nine leadership essentials

Charisma

Individual consideration Intellectual stimulation Courage Dependability Flexibility Integrity Judgement Respect for others

Source: Conger and Benjamin

Nine factors common to leadersThe ability to:

Facilitate and motivate

Influence and persuade

Be accountable

Build teams

Negotiate

Reward

Manage time and monitor activity

Analyse

Remain positive

Source: Beck and Davenport

Nine leadership qualities Being seen to be in charge

Drive and initiative

Decisiveness and comfort with taking responsibility

Clear thinking and good judgement

Organisational capability - including routine

Ability to listen and gather up other’s ideas

Being heard when you need to be

Showing appreciation and indicating pleasure

Being considerate and aware - showing sensitivity

Source: D Wilcox

Nine things Tom Peters feels leaders are…

Manipulative

Symbol-conscious

Dictatorial about the dream

Narrow-minded

Punitive

Mistrustful

Wily

Power mad

Performance-minded

Source: Tom Peters

Nine top skills for leadership

Building an environment of trust

Retaining talent

Leading high performance teams

Building winning partnerships

Leading change

Valuing differences

Setting performance expectations

Rapid decision making

Reviewing performance progress

Source: DDI

Nine ways leaders manage change Have vision not just reactions

Care more about achievement not status

Show they are committed not detached

Are accessible not detached

Are communicators not introverts

Are politically sensitive, not politically ignorant

Take responsibility rather than pass it

Are adaptable not inflexible

Are developing and learning not declining

Source: Sir Michael Bichard

Nine things to look for in leaders

Self-confidence

Achievement-driven

Optimism

Understanding of others

Self-control

Trustworthiness

A change catalyst

Teamwork and collaboration

Innovation

From: Henry Stewart

Nine ways leaders transform organisations

Establish a strong sense of urgency

Pick a good team

Create an enterprise vision

Communicate the vision

Remove obstacles

Achieve short term wins

Consolidate progress and keep on changing

Anchor change to the culture

Make the change stick

Source: Marquardt and Kotter

Ten qualities of leadersVision

People skills

Integrity and character

Drive and ambition

Good health

Energy and stamina

Past success and track record

Interpersonal and team orientation

Commitment and motivation

Independence

Source: Ruth Tait

Ten critical factors for leading Leaders manage the dream

Leaders embrace error Leaders encourage reflective backchatLeaders encourage dissentLeaders possess optimism, faith and hopeLeaders understand the Pygmalion effectLeaders have ‘a certain touch’Leaders see the long viewleaders understand stakeholder symmetryLeaders create strategic alliances and partnerships

Source: Warren Bennis

Ten signs of future leaders

A propensity to lead

Brings out the best in people

Authenticity and integrity

Receptivity to feedback

Learning, agility

Adaptability

Conceptual thinking

Able to navigate ambiguity

A passion for results

Culture fit

Source: Rogers and Smith

Isolates

Bystanders

Participants

Activists

Diehards

Alienated

Passive

Conformist

Exemplary

Pragmatic

Source: Kellerman and Kelley

Ten follower types

Ten features of real leadersTen features of real leaders

Work hard and focus well

Develop and communicate a vision of success

Do not ever consider failure

Are very different to managers

Balance strong self-esteem with flexibility

Never stop learning - especially from experience

Possess and use courageous patience

Are rarely seen, but can be found anywhere

Make strong friends and enemies

Leave a lasting and positive sign of ‘being there’ Source: Andrew Gibbons

Ten qualities leaders need Broad education

Boundless curiosity Belief in people and teamwork Boundless enthusiasm

Willingness to take risks

Devotion to long-term growth rather than short-term profit

Commitment to excellence Readiness Virtue Vision

Source: Warren Bennis

Ten ways leaders can stay fresh

Be passionate about what you are doing

Enjoy learning

Exercise

Work when you are at work

Don’t work when you are not

Have outside interests

Know your colleagues

Use your lunch break

Take your holiday

Source: Source: Management Today

Eleven impressive leadership behaviours Creativity

Effectiveness

Use of facts and data

Quality of work

Meeting of deadlines

Implementing solutions

Efficiency

Use of sound method

Being goal-driven

Quantity of work

Being dependableSource: Jay Klagge

“Leadership is the wise use of power”

“Leadership is about breaking the rules

when others think that rule breaking

would be a mistake”

Source: Frederick Nietzsche

“The manager does things right, the leader does the right thing”.

Warren Bennis

“The final test of a leader is that he leaves behind him the conviction and the will to

carry on”.

Walter Lippmann

“A leader’s most important role in any organisation is making good judgements – well informed, wise decisions that produce

the desired outcomes”.

Tichy and Bennis

“A leader is best when people barely know

he exists. Not so good when people obey and acclaim him. Worse when they despise him. Fail to honour people and they fail to honour you. But of a good leader, who talks little, when his work is done, his aim fulfilled, they

will all say, ‘we did this ourselves’.”

Source: Lao Tzu

How are leaders different to

managers?