seven shots of inspiration and twenty doses of practice-based insight!

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2nd European Forum for E-Mail and Data-Driven Marketing 3 May 2016 I Steigenberger Airport Hotel, Frankfurt MASTERING DATA-DRIVEN MARKETING 2 May 2016 I Master class and Workshops www.dialogsummit.de EUROPEAN CONFERENCE FOR DATA-DRIVEN MARKETING! Seven shots of inspiration and twenty doses of practice-based insight! PROVIDER LEADPARTNER

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Page 1: Seven shots of inspiration and twenty doses of practice-based insight!

2nd European Forum for E-Mail and Data-Driven Marketing3 May 2016 I Steigenberger Airport Hotel, FrankfurtMASTERING DATA-DRIVEN MARKETING

2 May 2016 I Master class and Workshops

www.dialogsummit.de

EUROPEAN CONFERENCE

FOR DATA-DRIVEN MARKETING!

Seven shots of inspiration and twenty doses of practice-based insight!

PROVID ER

LE AD PAR TNER

Page 2: Seven shots of inspiration and twenty doses of practice-based insight!

DIALOG SUMMIT 2016

The latest edition of the European conference for e-mail and data-driven marketing: seven inspiring keynotes and 20 practice-related talks make the Forum a must, with topics ranging from digitization of dialogue to big data analytics, multichannel integration and marketing automation.

> Twenty practice-based talks tell it how it is in B2C & B2B > Seven international keynote speakers> Networking with 250 e-mail and data-driven marketing executives> Opportunities for 1-to-1 expert talks> How Big is your Data? powered by DDV

MASTERING DATA-DRIVEN MARKETING

TARGET AUDIENCE

Anyone with an interest in moving ahead with data-driven marketing: executives responsible for digital marketing, online marketing, data-driven marketing, e-mail marketing, CRM, sales and service; CMOs and CEOs.

Initiator.Torsten Schwarz, absolit

Producer.Helmut Blocher, SUCCUS I Wirtschaftsforen

Advisor.Martin Nitsche, Deutscher Dialogmarketing Verband e.V. (DDV)

Moderators. Stephanie Grace Cox, Frank Puscher

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ACCOMPANYING PROGRAMME

Innovative formats, 1-to-1 talks, a trade show, award ceremony and attractive break-time facilities provide plenty of opportunities for informal networking and "shop talk". Seminars and workshops will be held on 2 May 2016.

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3 MAY 2016 I INSPIRING, MOTIVATIONAL KEYNOTES AND PRESENTATIONS

MASTERING DATA-DRIVEN MARKETINGAligning the organization for data driven marketing successTamara Gielen, Plan to Engage, Meerhout, Belgium

PERMISSION-MARKETING 2.0Nachhaltige Steigerung der digitalen Reichweite Mark Brauch, PAYBACK, München, Deutschland

WIR WISSEN, WAS SIE MORGEN ESSENEine globale Restaurantkette zeigt, wie verhaltensabhängige, automatisierte 1:1-Kundenkommunikation funktioniertGregor Wolf, Experian Marketing Services, Düsseldorf, Deutschland

FIXING YOUR DATA DRIVEN MARKETING3 crucial elements to achieve better resultsMichael Leander, International Marketing Speaker, Copenhagen Area, Denmark

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PLUS TWENTY PRACTICE-BASED TALKS tell it how it is in B2C & B2B at the summit and in the workshop with Dr. Torsten Schwarz featuring companies including DocMorris, McDonald’s, ABB, 3M, Otto, Thalia, Payback, Sixt, Renault, AEB and XING.

DISRUPTIVE DOMINATION Data drives the way we shop, play and make moneyDietmar Dahmen, Futurologist, Innovation Expert, Global Top-Speaker, Vienna, Austria

OPTIMIZING CONVERSION WITH PERSUASIONHow to create a persuasive customer journeyKath Pay, Holistic Email Marketing, London, UK

THE END OF MARKETING CAMPAIGNSThe challenge of highly personalized, multi-channel interactionsNikolaus von Graeve, rabbit eMarketing, Frankfurt a.M., Germany

THE CONVERSION CUBEPick the right tactics to scale up email & data-driven marketing resultsJordie van Rijn, Emailmonday.com, Utrecht Area, Netherlands

WHERE’S THE DATA?How to generate customer data when you don't have itDela Quist, AlchemyWorx, London, UK

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Check-in

Welcome

Keynote

Impuls

Keynote

Break

WILLKOMMEN BEIM DIALOG SUMMIT 2016 | Mastering data-driven marketingHelmut Blocher, Geschäftsführer, SUCCUS GmbH | Wirtschaftsforen, Wien

Stephanie Grace Cox, Moderatorin, Berlin; Frank Puscher, Moderator, Hamburg

DISRUPTIVE DOMINATION | Data drives the way we shop, play and make moneyDietmar Dahmen, Futurologist, Innovation Expert, Global Top-Speaker, Vienna

> Embark on an exciting journey of adaptation, innovation and disruption of digital marketing!

THE FREQUENCY LIE | How to determine the right frequency of emailsDr. Torsten Schwarz, Inhaber, absolit, Waghäusel

OPTIMIZING CONVERSION WITH PERSUASION | Using design elements to achieve conversionsKath Pay, CEO & Founder, Holistic Email Marketing, London

> This keynote will explore common ecommerce journeys and provide examples of how to make each step of the journey a persuasive one.

Relaxation in the Networking Zone

DIALOG SUMMIT I 3 May 2016 MASTERING DATA-DRIVEN MARKETING!

Break Relaxation in the Networking Zone

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Parallel program

Break

ONE2ONE talks

Break Shared lunch in the Networking Zone

Plenty of opportunity for individual chats.

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IM CROSS-CHANNEL OLYMPKundenzentrierte Kommunikation bei L’Occitane, Renault & Co. Timo Kohlberg, Product Marketing Manager,

Adobe, München

IN-APP-MARKETING FÜR MEHR ENGAGEMENTMobile Trends im Businessnetzwerk XINGShowcases von Kampagnen Gerret Braren, Marketing Technology,

XING AG, Hamburg

INDIVIDUALISIERUNG IM E-MAIL MARKETING Personalisierte Kundenansprache über Mailing-KampagnenKatrin Rinder, Senior Digital Marketing

Specialist, Versandapotheke DocMorris,

Heerlen

DIFFERENT DEVICES –DIFFERENT INTERACTIONSExamples and approaches to maximize engagement and conversionsLoren McDonald, Marketing Evangelist,

IBM Marketing Cloud, San Francisco Bay Area

THE CONVERSION CUBEPick the right tactics to scale up email & data-driven marketing resultsJordie van Rijn, Founder, Emailmonday.com,

Utrecht Area

'WHERE IS THE DATA?'How to generate customer data when you don't have itDela Quist, CEO, AlchemyWorx, London

DIGITAL MARKETING 2016 (IN ENGLISH) LIFECYCLE AUTOMATION (IN GERMAN)

GLOBALES KONTAKTMANAGEMENTLokale Datensilos vs. globales Kontaktmanagement – Alignement von VermarktungskampagnenThomas Düker, CMO, AEB GmbH, Stuttgart

THE B2B CHALLENGE E-Mail- & Data-Driven Marketing im internationalen Konzernumfeldtbc

OMNICHANNEL SHOPPING Die Conversion steigern mit personalisierter KundenanspracheRobin Müller, CTO & Co-Founder,

Lesara GmbH, Berlin

NEWSLETTER PERMISSION-MARKETING 2.0Steigerung der digitalen Reichweite durch Multi-Maßnahmen-ManagementMark Brauch, Leiter Digital Directmarketing;

Michael Sumereder, Senior Manager Digital

Directmarketing PAYBACK GmbH, München

B2C FOCUS (IN GERMAN)B2B FOCUS (IN GERMAN)

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DIALOG SUMMIT I 3 May 2016 MASTERING DATA-DRIVEN MARKETING!

02:00

02:30

03:00

03:30

Parallel program

Break Relaxation in the Networking Zone

QUALITÄT IM E-MAIL MARKETING Rechtliche und technische KriterienRA Rosa Hafezi, Legal Consulting and

Certi� cation (CSA), Köln

Alexander Zeh, Engineering Manager,

Certi� ed Senders Alliance (CSA), Köln

THE NEW DATA PROTECTION REGULATIONWhat it means for you – a survival guide Dr. Sachiko Scheunig, European Privacy

O� cer, Acxiom, Frankfurt a. M.; Chair, FEDMA,

Brussels

MASTERING DATA-DRIVEN MARKETINGAligning the organization for data driven marketing success Tamara Gielen, Plan to Engage, Meerhout

Podiumsdiskussion powered by BVDW:DIGITAL UND EMOTIONAL(Wie) geht das zusammen?

Am Podium:Harald R. Fortmann, Director Executive

Search, Dwight Cribb Personalberatung GmbH,

Hamburg; Botschafter des Ressorts "Bildung &

Personalentwicklung", Bundesverband Digitale

Wirtschaft (BVDW) e.V., Düsseldorf

Karl-Heinz Land, Digital Darwinist &

Evangelist, neuland GmbH, Köln

Anne M. Schüller, Expertin für

Empfehlungsmarketing, München

Frederike Voss, CEO, orbyd GmbH, Hamburg

Moderation: Raoul Fischer, StoryWorks

GmbH, Frankfurt a.M.

DIGITAL MARKETING 2016 HOT TOPICS

BIG DATA ZIELGRUPPEN-PROFILIERUNG – Der Einsatz von b2bwebscoring bei der AIKACarsten Lange, Vorstandsvorsitzender,

AIKA e.V., Bochum

Meinert Jacobsen, Geschäftsführer,

MarAnCon GmbH, Bonn

WIR WISSEN, WAS SIE MORGEN ESSEN McDonald’s zeigt, wie verhaltensabhängige, automatisierte 1:1-Kundenkommunikation funktioniertChristopher Barth, Executive Director,

TRACK GmbH, Hamburg

Gregor Wolf, Experian Deutschland GmbH,

München

E-MAIL-ADRESSQUALITÄT FÜR DEN ERFOLG IM E-COMMERCEPraxiserprobte Lösungen für mehr ResponseDaniel Augustin, Leiter eCommerce &

Digitales Lesen, Orell Füssli Thalia AG, Zürich

B2C FOCUS (IN GERMAN)B2B FOCUS (IN GERMAN)

(IN ENGLISH)

(IN ENGLISH)

(IN GERMAN)

(IN GERMAN)

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Keynote

Panel discussion powered by DDV

Keynote

End of the DialogSummit 2016End of the DialogSummit 2016

THE END OF MARKETING CAMPAIGNS | The Challenge of highly personalized, multi-channel interactionsNikolaus von Graeve, CEO, rabbit eMarketing, Frankfurt a. M.

WAVE GOODBYE TO DATA PHOBIA! | How paranoia is costing us the future Martin Nitsche, Präsident, DDV, Frankfurt a.M.

Dr. Sachiko Scheunig, European Privacy O� cer, Acxiom, Frankfurt a. M.; Chair, FEDMA, Brussels

Gregor Wolf, Geschäftsführer, Experian Deutschland GmbH, Düsseldorf

Moderation: Christoph Pause, Chefredakteur acquisa, Haufe Gruppe, Freiburg

FIXING YOUR DATA-DRIVEN MARKETING | 3 crucial elements to achieve better resultsMichael Leander, International Marketing Speaker, Copenhagen Area

João Ribeiro, Head of Marketing, Markedu, Lisboa

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LE AD PAR TNER

Partner

PROVID ER

Cross-channel marketing specialist Experian Marketing Services is a global provider of integrated customer in-sight, targeting and data quality solutions. Based on the three pillars of data quality ("Identity"), customer insights and targeting pro� les ("Intelligence") and customer jour-ney-based cross-channel communication ("Interactions"),

the Experian Marketing Suite, complemented by a comprehensive range of consultancy services, helps companies and organisations from around the world interact intelligently with their customers. By co-ordinating seamless interactions across all marketing channels (e-mail, mobile, display, social and print), companies are empowered to plan and execute superior brand experiences that deepen customer loyalty, strengthen brand advocacy and maximise pro� ts. www.experian.de

Adobe is changing the world through digital experiences. Its solutions empow-er companies to create, manage, market and monetise digital content. Adobe's integrated solutions use data analytics to deliver reliable results that allow marke-ters to orchestrate campaigns e� ectively. Companies and marketers use Adobe solutions to manage and enhance the customer experience and roll out optimized marketing content across all digital channels. With the help of real-time analytics and detailed customer insight, companies of all sizes can deliver personalized, re-

levant and timely content to their customers and quantify the return on their marketing investment. www.adobe.com/de

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PAR TNER

PAR TNERG OLD PAR TNER

Markedu

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I www.dialogsummit.de I

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ACE Masterclass

NEXT LEVEL IN AUTOMATION-, CONTENT- & EMAIL MARKETINGYour trainerMichael Leander, Global Marketing Expert, Coach and Trainer

This full day masterclass will show you new ways to decide which content to create, how to seed this content and integrate with your email marketing and marketing automation programs. Content in context is more important than ever. Understan-ding why your audience engage with certain types of content and how you can use that knowledge to improve automated communication is critical for results. In this highly interactive masterclass, you will get hands-on inspiration to achieve better integration between automation, content and email marketing.

After attending this masterclass, you will master new techniques that will help you get better results from your customer acquisition and customer retention programs.

You will learn> How to make smarter content marketing decisions > How to e� ectively implement your best content ideas for maximum impact> Why you need to switch your thinking from content to content in context and how to do it. > How to apply lead scoring based on content in context behavior – and how scores a� ect your email- and marketing automation> Best practices for marketing automation and email marketing> E� ective techniques to improve key metrics for email marketing and marketing automation> Inspiration that will help you think di� erently on how you approach FTT: frequency, targeting and triggers

Integrate Content, Email Marketing and Marketing AutomationMonday, 2 May 2016, 10.00am - 05.00pm, Full day Masterclass

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Registration and information

Hosted by:

We kindly request your registration online: [email protected]

Participation fee The participation fee for users amounts to € 480(if booking before April 18, 2016, regular price will be € 580)

The participation fee for providers* amounts to € 960 (if booking before April 18, 2016, regular price will be € 1,060)

Full day masterclass with Michael Leander: ACE Masterclass – Next level in automation-, content- & email marketing 2 May 2016, € 580 (if booking before April 18, 2016, regular price will be € 680)

Including entry to all program events inclusive the documents in electronic form as well as culinary breaks and meals together.

All prices excl. 19 % VAT I Registrations are subject to our terms and conditions: http://www.dialogsummit.de/agb.html

* By service providers we mean companies who provide services such as consultancy, or development and integration of solutions, that are thematically related to e-mail and data-driven marketing, even though they may also be users of such services themselves. Accordingly, by users we mean commercial and industrial enterprises or � nancial services providers.

SUCCUS® and DIALOG SUMMIT® s® are registered EU-community trademarks. Copyright © 2016, all rights reserved

If you have any further questions, please do not hesitate to contact us. +43 1 319 09 34-10

SUCCUS GMBH I Wirtschaftsforen Haizingergasse 54, 1180 WienTelefon: +43 1 319 09 [email protected]

Feel free to contact us: Barbara Schneeweiss, Project management [email protected] Zauner, Project [email protected] Helmut Blocher, Director [email protected]

LocationSteigenberger Airport Hotel in Frankfurt am MainUnterschweinstiege 1660549 Frankfurt am MainGermany

Hotel booking: under the heading „DialogSummit 2016“ you will receive a room at the price of € 139,- each, breackfast included [email protected]: +49 69 6975 2426

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