sewp presentation
TRANSCRIPT
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Solutions for Enterprise-Wide Procurement (SEWP) Overview
Solutions for Enterprise-Wide Procurement (SEWP) Overview
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SEWP in a NutshellSEWP in a Nutshell
SEWP: Solutions for Enterprise-Wide Procurement
IDIQ Vehicle for purchase of IT Product Solutions
Program is 18 years old – Pilot for Government-Wide Acquisition Contract (GWAC) vehicles
Version IV started in May 2007 - 38 Contract Holders
Emphasis on Customer Service (Government and Industry) Extensive customer outreach and free training
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SEWP Program OfficeSEWP Program Office
Post Contract Award Management •4 civil servants
- Program Manger- Deputy Program Manager- Financial Manager- Contract Specialist
•Contractor staff of over 35 personnel•Focus on customer support
One Business Day Turnaround
Program is driven by customer input, continuous improvement and …•“Often Happy; Never Satisfied”
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SEWP Organizational Structure SEWP Organizational Structure
*CS= Civil Servant
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SEWP NumbersSEWP Numbers
Utilized by 70 Federal Agencies, Federal Boards, etc.•Over 10,000 procurement and technical Government personnel•45% of users have attended a SEWP training
25,000 orders annually
$73,000– Average Order Size
$2.3 Billion / Year
Small Business Usage•7.2% SDVOSB•42% Small Business
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SEWP Business ModelSEWP Business Model
Vision: SEWP is the premier customer-focused contract vehicle for Federal Government purchase of IT products
Philosophy– We do not care (quantity)– We do care (quality)– Competition for business; cooperation for program
SEWP Program Office is Contract Holder Neutral– No recommendations
• Except: General recommendations for Groups• Past Performance information
– No preferential treatment - FIFO
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Customer ServiceCustomer Service
We feel we are “The Best” •Named “King of the Contracts” in 2009•Named the “Gold Standard” for Customer Service in Government in 2009
Why?•We listen•We respond•We act
Entire staff = Customer Service
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Who Can OrderWho Can Order
Any Federal Government Agency
Any Authorized Federal Contractor• Authorized for specific contracts / agencies
– Current authorized list on-line
• Only support service contractors with specific guidelines– Details on Ordering Information page
• Orders not processed until letter received and accepted
No State / Local Government
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SEWP CatalogSEWP Catalog
SEWP is ‘Catalog by Request’ not ‘Request by Catalog’•RFQ tool available on-line •No traditional searchable catalog•Quotes are verified that items are on contract and properly priced
Dynamic catalog•Items added to contract based on customer requests•Contract Holder requests to add products are reviewed and either approved or denied within 2 to 4 hours•On-Line Contract Database of Record
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What sets SEWP ApartWhat sets SEWP Apart
Program Office – PM / CoTR involved in acquisition cycle
Customer Service
Tracking and Communication
Issue resolution
Low Price
Small Business (21 of 38 Contract Holders)
On-line Tool Set
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What sets SEWP ApartWhat sets SEWP Apart
Tools for Contract Holders
Free On-site Training and robust outreach
New Product Availability
Scope oversight
Speed: Everything is handled in one business day.
Low fee plus cap
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Who Has OrderedWho Has Ordered
Top 10 Agencies1. Department of Veterans Affairs2. Department of Defense3. Department of Justice4. NASA5. Social Security Administration6. Department of Health and Human Services7. Department of Treasury8. Department of State9. Department of Commerce10. Department of the Interior
*Every Federal Agency has at least placed 1 order through SEWP*
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Manufacturer’s Role &
Other Opportunities
Manufacturer’s Role &
Other Opportunities
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CHRM (Contract Holder Relationship Manager) Role
CHRM (Contract Holder Relationship Manager) Role
C.H.R.M. (Pronounced Charm)- Al Marshall •Deputy C.H.R.M. – George Nicol
Role/Responsibility•Liaison between SEWP Program Management Office (PMO) and Contract Holders / Industry•Track CH Program Performance•Industry Events
- Industry Forum- Sales Training- Manufacturer Training
•Report and Tracking- Contract Holder Only Page
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Products in ScopeProducts in Scope
IT Hardware: Computers / Networks / Accessories / etc.
Software• Includes Software as a Service (SaaS)
Peripherals and Associated Equipment: Printers / Fax / Supplies
Audio Visual / Conferencing
Cloud Computing / Virtual Storage / Virtual Computing
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Services in Scope(No Limitation)
Services in Scope(No Limitation)
Maintenance / Warranty•Can be on–site if clearly maintenance functions
Site Planning
Installation: Hardware / Cabling / Software / etc.
Product Training •Must be directly related to a Product
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Services Limited in ScopeServices Limited in Scope
Labor Support Services (e.g. Operational Support)
Software Development
Limits:•10% Rule•Rule of thumb – limited to 3 months unless justified
Options:•Group E non-competed 8(a) set-asides (limited in size)•GSA Alliant, NIH CIO-SP or other support service contracts
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Never in ScopeNever in Scope
Just because it has a chip, it is not always IT
Medical Equipment
Military Equipment
Buildings
Wheels / Engines / Propellers
Fire Suppression (unless self-contained)
Sensors: Smoke / Gunshot / etc.
Office Furniture: Chairs / Desks / etc.
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Contract Holder GroupsContract Holder Groups
4 Competed Groups
•Group A: OEMs and Value Added Resellers (VARs)
9 Contract Holders
•Group B: SDVOSB Set-asides VARs
6 Contract Holders
•Group C: Small Business Set-asides VARs
12 Contract Holders
•Group D: Non-Set-aside VARs
15 Contract Holders
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Group AGroup A
Computer System OEMs and Value Added Resellers
Alliance IT* 8(a)/Woman Owned
Dell
Force 3 Small/Minority-Owned
Four Points SDVOSB
HP
IBM
PCMall / GMR
SGI
UNISYS
*Novated from James River Technical
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Group B: SDVOSB Set-AsideGroup B: SDVOSB Set-Aside
Service Disabled Veteran-Owned Small BusinessValue Added Resellers
Alvarez Associates SDVOSB
FedStore SDVOSB
Microtech LLC SDVOSB 8(a)
i3 SDVOSB
Three Wire SDVOSB
Thundercat SDVOSB
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Group C: Small Business Set-AsideGroup C: Small Business Set-Aside
Value Added Resellers
Blue Tech Small / 8(a) / Woman-Owned / Hubzone
CounterTrade Products Small / 8(a) / Woman-Owned
FCN Small / Woman-Owned
GC Micro Small / Woman-Owned
Intelligent Decisions Small / Minority-Owned
iGov Small
immixGroup Small
Merlin Small / 8(a) / Veteran-Owned
Red River Small
Sword and Shield Small / Veteran-Owned
Technica Small / Veteran-Owned
TKC Integration Small / 8(a) / Alaskan Native Co.
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Group D: Full and OpenGroup D: Full and Open
Value Added Resellers
Best BuyCDW-GCounterTrade Products (also Group C) Small 8(a) / Woman-OwnedDataLineEmtecGovConnectionGTSIimmixGroup (also Group C) SmallIron BowLanier/Ricoh (Printer OEM)PCMall / GMRI (also Group A)PresidioSoftChoiceUnisys (also Group A)WWT
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SEWP by the NumbersSEWP by the Numbers
38Competed Prime Contractors;
21 Small Businesses7 SDVOSB, 6 8(a)’s
1,500,000+ IT products (SEWP IV as of Nov. ‘10)
3300+ Manufacturers (SEWP IV as of Nov.‘10)
7 Year Contracts (through April 2014)
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Fair OpportunityFair Opportunity
Fair Opportunity MUST BE provided within a Group•Opportunity may be provided across multiple Groups
Fair Opportunity Applies to any Multi-award Order•FAR 16.505(b)•Process for Fair Opportunity (per FAR) is at CO’s Discretion
SEWP Web Tools Provide Assistance•Locate manufacturers on contract:
- SEWP Manufacturer Lookup Tool
•Provide Fair Opportunity:- SEWP RFQ tool is the only RECOMMENDED method
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SEWP Training & OutreachSEWP Training & Outreach
On-site Training on Contracts, SEWP Program, and Tools•Provided 81 Trainings to 16 Agencies in FY ‘10•Training Video (More than 4500 viewers)
Attended 19 Conferences in FY ’10
Annual Conference: San Diego, CA: April 12-14, 2011•Keynote by Dan Gordon (OMB)
Federal Acquisition Summit sponsored by SEWP (April 2011)
GWAC Council Participation
Strategically Aligned with OpenGroup, NCMA, AFCEA, ACT / IAC
DC Regional Training
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5 Ways Industry Is Involved5 Ways Industry Is Involved
Win a SEWP Prime Contract
8(a) Set-asides
Place Products Under Existing Contracts
Act as a “sales agent”
Purchase from Existing Contracts
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Win a SEWP Prime ContractWin a SEWP Prime Contract
SEWP IV contracts will end in April 2014•Although distant, get your ducks in a row early•Work with SEWP IV Contract Holders
Long, costly process•Full & Open Competition•Formal Source Evaluation Board (SEB) procedures•Extensive requirements•Strong competition•No guarantees (winners and losers)
Check NASA website for NASA Contract Opportunities•NASA Acquisition Information Service (http://www.nasa.gov/about/business/index.html)
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Non-Competed 8(a) Set-AsideNon-Competed 8(a) Set-Aside
Non-Competed 8(a) Set-aside Contracts• Primarily product based services• Complement Prime (competed) contracts• Limited to $4 million per contract• Current set-asides have been selected and/or awarded
- No plans to add to the list in SEWP IV (until 2014)
Set-Aside selection based upon:• Government recommendations• Company capabilities as they relate to SEWP scope• Geographic coverage
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“Manufacturer” of IT products / solutions• Work with one or more Prime Vendors to request product addition
- Business case is negotiated between Prime and manufacturer• A Prime Vendor must first request acceptance of manufacturer
- Check is made by SEWP to ensure products in scope• After a manufacturer is accepted
- any Prime may add products from the manufacturer- products added through Technology Refreshment process
Authorized reseller information may be provided by manufacturer only
Place Products Under Existing ContractsPlace Products Under Existing Contracts
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Act as a Sales AgentAct as a Sales Agent
Some Primes (OEMs) authorize resellers to be a sales agent for their SEWP contract•Agent DOES NOT have a SEWP contract•Orders remain between Government agency and Prime Contract Holder•Compensation agreement between Contract Holder and “sales agent” reseller
-CLIN Cost must not increase-No fee can be charged
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Purchase from Existing ContractsPurchase from Existing Contracts
Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract•Authorization Letter from Support Service Contractor’s CO (Contracting Officer)
-Authorization required on an individual support service contract basis
•Appropriate FAR 51 requirements must be met•List of Authorized Support Service Contractors available on SEWP website
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Questions ???Questions ???