Muhammed Shafeeque KEmail : mskknr@gmail.com NSR number: 661050541611 MCP ID# 3817997 Mobile: +91 9742572115Bangalore, India

Career objective:

10+ years of experience inclusive of 8 years in server technologies like Microsoft Exchange Server and collabora-tion system, Office 365, Active Directory, Windows Server and Systems Administration.

Currently working with Wipro Ltd, as Technical Specialist for Messaging and O365.

Possess expertise in Microsoft Exchange Server 2013/2010/2007/2003, Office365 implementation, Migration and Administration and knowledge on Blackberry 4 and 5, PGP, Mobile Iron and Active Directory, Iron Port, Symantec, Hyper-v and Load Balancer.

A proactive leader with skills in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.

An effective communicator with strong leadership, analytical, organizational skills and the capacity to meet tight deadlines.

Education

MBA, Skkim Manipaal University (Distance education)BSc, Kannur University, India (Full time regular course)

Certifications

MCITP - Microsoft Certified IT Professional on Exchange Server 2010 MCTS - Microsoft Certified Technology specialist on Exchange Server 2010MCP - Microsoft certified professionalITIL V3 – Information Technology infrastructure Foundation070-346 - Managing Office 365 Identities and Requirements

Technical Skills

Driven multiple exchange, AD and office 365 Migration project. Expertise in Exchange Server 2003/ 2007/ 2010/2013/O365. Experience on cross forest migration of exchange, Domino to exchange migration Experience on Dell quest 3.7 ( CMN and NME) Upgrading legacy version of exchange (like 2003, 2007, and 2010) to exchange 2013. Experience on Active Directory 2003,2008, 2012 Deployment experience on cross forest AD migration using ADMT utility Driven on ADFS, ADFS proxy, DirSync and AAD Sync implementation projects. Experience on Hybrid configuration with office 365. Migrated users from on-premises to office 365 Migrated users from legacy exchange servers to exchange 2013 Designing, implementing, &administrating Active Directory Infrastructure Designing, configuring and managing Exchange Server 2007/2010 / 2013 Installing, configuring and managing BlackBerry Enterprise server 4.1/5.0 / 5.0.4 Knowledge on Lync server 2013 Configuring and Managing Cisco Iron Port Appliance. Managing Symantec backup solution

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Good knowledge in windows 2003, 2008 and 2012 server. Experience on DAG feature of exchange high availability (Data availability group) Knowledge on multiple load balancer solution like F5, WINLB. Worked on Various ESX server technology Worked on Mobile Iron Worked on mail encryption tool like PGP

Professional Experience

ORGANIZATION: Wipro LTD June 2014 – Till dateJob role: Technical specialist, Lead administrator Projects: SABMiller, Axiscades, Titan, LANDMARK, SAUDI BUGSHAN, Ma’aden, ISGN, Titan

Project: LANDMARK GROUP – Exchange 2013, AD implementation and migrating users from Domino to Exchange 2013 & Exchange to O365 MigrationName of the Company: Wipro (Microsoft Business Unit)Period: MAY 2015– July 2015 & March - 2016

Job Profile: Prepare design document with sizing for exchange 2013 and calculated bandwidth for O365 Introduced four more domain controllers in primary and DR Datacenter. Configured replication, trust, time sync… Build new for servers for exchange 2013 server on VMWare based virtualization. Extended AD for exchange 2013 deployed exchange 2013 servers on new forest Build high availability solution for Mailbox server(DAG) and configured F5 load balancer for CAS servers Introduced two more servers in DR site for exchange 2013 and those servers configured as active - active. Configured of virtual directories, trusted certificate, autodiscover, autodiscover site scope Introduced quest 3.7 for migrating mailbox from domino Configured NME for Mailbox migration from Domino to Exchange Configured directory connector, free/busy connector, mail flow connector on quest Configured Convolute backup solution for exchange Design SSDM tool for migrating domino archive files (NSF) to PST Configured AAD sync server with ADFS and ADFS proxy. ADFS servers are configured with F5 load balancer and Configured Hybrid with on-prem Exchange. Project documentation, which includes creation of Implementation and Training Documents

Project: ISGN – up gradation of existing messaging infraName of the Company: Wipro (Microsoft Business Unit)Period: Nov 2015– Feb 2016

Short summary:

ISGN have two messaging forest, where one of the exchange environment is running on exchange 2003 and another environment is running on 2010. However customer need to decommission existing exchange 2003 server and move all users to exchange 2010. And also need to upgrade existing exchange 2010 messaging servers to exchange 2013 with HA and DR solution.

Prepared project plan and design phase for exchange 2013 and exchange 2010 Designed storage, servers and network for exchange 2010 and 2013. Promoted all server with HA and DR solution. Configured co-existence with exchange 2010 server Configured mail flow, End point, certificate etc. for exchange 2013 server

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Changed all pointers to promoted messaging environment. Moved all users to new servers. Moved Public folder replica and tree to exchange 2010 Address list and RUS pointed to exchange 2010 via exchange management shell

Project: Ma’aden – Consolidation of Messaging infrastructure into exchange 2013Name of the Company: Wipro (Microsoft Business Unit)Period: September 2015– October 2015

Short summary:

Ma’aden have 18000+ mailbox users, operating from three internet facing site and 12 proxy site. Each internet site has separate endpoints are configured. Maximum of users are running on exchange 2010 and remaining users and public folder, address list where residing on Exchange 2003 servers. As per customer requirements, exchange environment should consolidate into two datacenters and this two site should be in one DAG. However, we suggested to build exchange 2013 server with active active concept.

Prepared project plan and design phase for exchange 2013 Migrated all users from exchange 2003 t0 2010 Moved Public folder replica and tree to exchange 2010 Address list and RUS pointed to exchange 2010 via exchange management shell Decommission exchange 2003 server Upgraded all 35 exchange 2010 servers from SP1 to SP3 & RU8 Extended schema for exchange 2013 Introduced new exchange 2013 servers in Riyadh site Configured co-existence with exchange 2010 server Configured mail flow, End point, certificate etc. for exchange 2013 server Introduced exchange 2013 servers in secondary site Configured DAG and load balancer for exchange 2013. Migrated pilot users to exchange 2013.

Project: Saudi Bugshan – exchange online deployment with existing exchange 2010 forestsName of the Company: Wipro (Microsoft Business Unit)Period: August 2015– September 2015

Saudi Bugshan have two exchange 2010 forest with multiple SMTP domains. Customer need office 365 solu-tion where all users should migrate to one office 365 tenant. However we configured Hybrid solution with one of the exchange forest, and performed cut-over migration. Job Profile:

Prepare design document for exchange online Upgraded one of the exchange 2010 forest to SP3 and RU8 Reconfigured DAG, CAS endpoint. Configured office 365 tenant for office 365 Validate all domain and their respective domains in office 365 Build new for servers for AAD Sync server Configured Hybrid with existing exchange 2010 forest (Saudi Bugshan) Migrated all Saudi Bugshan on-premises exchange users to office 365. Created new mailboxes for second exchange forest (talayi.com) in office 365. Applied Email address policies for talayi.com users and set Target address on source forest for forwarding

Emails to respective exchange online users. Point all domains MX records to exchange online. Project documentation, which includes creation of Implementation and Training Documents

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Project: Axiscades – New exchange 2013 configuration with Office 365 Hybrid DeploymentName of the Company: Wipro (Microsoft Business Unit)Period: Nov 2014– April 2015

Job Profile: Implemented new exchange 2013 servers on new forest Build high availability solution for Mailbox server(DAG) and configure load balancer for CAS servers Configuration of virtual directories, trusted certificate, autodiscover, autodiscover site scope and mail flow Configuration of Symantec backup solution for exchange Implemented co-existence between two forests for migrating mailboxes to new forest. Migrated all mailboxes from old forest (cades and axisITT) to new forest ie, axiscades Migrated all AD user accounts and respective computer accounts to new forest using ADMT Implementation and configuration of Exchange 2013 Hybrid deployment with Office 365 Office 365 Exchange Online Configuration Federation Services implementation with ADFS 3.0, ADFS Proxy Servers DirSync server installation and configuration Email Migration from Exchange 2013 to Office 365 (Onboarding) and Office 365 to Exchange 2013 (Off

boarding) Project documentation, which includes creation of Implementation and Training Documents

Project: SABMiller India– Implementation of exchange 2010 and migrate all users from exchange 2003 to 2010Name of the Company: Wipro (Microsoft Business Unit)Period: June 2014– OCT

Implemented new exchange 2010 servers on existing environment Configured DAG for mailbox server and configured windows load balancer solution for CAS servers Worked with global IT team to define AD site link cost between the site for mail flow Configured CAS servers like autodiscover, autodiscover site scope, virtual directories. Build co-existence between exchange 2003 servers Mail Flow and client connection changed to exchange 2010. Migrated all mailboxes from exchange 2003 to exchange 2010 Migrated Public folder to exchange 2010 and OAB generation server to exchange 2010 Configured separate active sync polices and assign those policy to respective mailboxes Worked multiple network to resolve mail flow issues. Configuration backup solution for exchange Worked with antivirus team to exclude exchange related files for scanning. Project documentation, which includes creation of Implementation and Training Documents

ORGANIZATION: HP global soft PVT LTD Feb 2011 – May 2014Job role: Senior IT Consultant Projects: KPMG, Vale; Unilever, Onsemi, ECI, Delphi, Luxottica

Location: EC1 campus, Electronic City, Bangalore, India

Responsibilities: Ensure service levels are meet as per the SLA requirements Implementing, configuring and administrating Exchange server 2010 Transitioning Exchange Server 2003/2007 to Exchange Server 2010. Managing Blackberry Enterprise Server 5.0 for Exchange Server. Managing Lync 2010 Developing Knowledge Base Database for messaging related issues and uploading those details in respective

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Testing and applying hotfixes, Services Packs and Rollup Updates for the Exchange Servers. Working on various change using respective RFCs Load testing and performance testing of Exchange servers with standard Microsoft tools. Working on Incidents, PM tickets and change. Managing multiple exchange forest (exchange 2003 , 2007 & 2010) Worked with multiple Exchange data-backup applications (Net app & DPP) Worked on exchange server LUN expansion. Creating SOP for different projects Working on ticket categorization and create problem tickets for reoccurring incidents. Working on various exchange restoration like audit request & NSSR Working on PGP device Working experience on Mobile Iron

ORGANIZATION: Network Solutions Pvt Ltd (An IBM Company) Jan 2009 – Feb 2011Job role: Senior System Admin – Infrastructure Management EngineerProject: ING Vysya Bank (Data center) ING Vysya Bank is a bank, having two major datacenter with heterogeneous technology and applications

Location: Creator building, ITPL Campus, White field, Bangalore, India

Responsibilities:

Worked on Exchange Server 2007/2010 Migration projects. Provided Level 2 & 3 support for 24/7 messaging and collaboration operation. Proactively perform standard system administration tasks as necessary to keep Messaging Systems up and

running. Migrated Domain control from 2000 to 2003 Manage and administering Blackberry Enterprise Server Supporting Iron Port device for Email filter Enterprise Message tracking and troubleshooting to resolve mail delivery issues. Administration, backup of Journal mailboxes and automating on daily basis. Database size optimization by defragmenting of DB Worked on escalated Incidents and Problem tickets.. Worked on Disaster recovery plan and testing. Coordinating with Microsoft/RIM/HP in the event of unresolved issues. Configuring Monitoring in Messaging Systems and fine turning alerts. Applying hotfixes, Services Packs and Rollup Updates in various server using Big Fix utility Worked on Removal of blacklisted IP address from MX record ( through Vendor support) Website filtering using surf controller tool Migration of antivirus server (From SAV to SEP) Following up with Vendors – Hardware & Software Whenever required & resolve issues by minimizing down-

times.ORGANIZATION: Wise men consultancy ( For HP) March 2008 – Oct 2008Job role: server support Engineer Project: GMR international airport, Hyderabad

Location: International airport, Hyderabad, India

Responsibilities:

Implementing Exchange server 2007. Administer Exchange 2007 servers and domain controllers Administration of AD, DNS & DHCP Administration of Windows Cluster server’s

ORGANIZATION: Vitage technology July 2007 – March 2008Job role: IT Executive SupportProject: Heritage foods India Ltd

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Location: Begumpet, Hyderabad, India.

ORGANIZATION: Absolute Group of institution Aug 2005 – March 2007Job role: Desktop Engineer

Personal Details Name : Muhammed Shafeeque K DOB : 29th May 1985

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