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    DEVELOP PERFORMANCE APPRAISAL

    FORMAT FOR SCIENTIFICORGANIZATIONS

    BY SUMIT NEGI

    PANKAJ MISHRA

    VIRESH NARKAR

    ABDUL BASIT

    UPESH MEHTA

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    MEANING A performance appraisal, employee appraisal, performance

    review, or (career) development discussion[1] is a method by whichthejob performance of an employee is evaluated (generally interms ofquality, quantity, cost, and time) typically by thecorrespondingmanager or supervisor.

    [2] A performance appraisal is

    a part of guiding and managing career development. It is theprocess of obtaining, analyzing, and recording information aboutthe relative worth of an employee to the organization. Performanceappraisal is an analysis of an employee's recent successes andfailures, personal strengths and weaknesses, and suitability forpromotion or further training. It is also the judgement of an

    employee's performance in a job based on considerations otherthan productivity alone.

    http://en.wikipedia.org/wiki/Job_performancehttp://en.wikipedia.org/wiki/Job_performancehttp://en.wikipedia.org/wiki/Job_performancehttp://en.wikipedia.org/wiki/Employeehttp://en.wikipedia.org/wiki/Evaluationhttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Evaluationhttp://en.wikipedia.org/wiki/Job_performancehttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Evaluationhttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Supervisorhttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Career_developmenthttp://en.wikipedia.org/wiki/Productivityhttp://en.wikipedia.org/wiki/Productivityhttp://en.wikipedia.org/wiki/Career_developmenthttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Supervisorhttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Project_trianglehttp://en.wikipedia.org/wiki/Evaluationhttp://en.wikipedia.org/wiki/Employeehttp://en.wikipedia.org/wiki/Job_performancehttp://en.wikipedia.org/wiki/Performance_appraisal
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    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    April 28, 2012

    Presentation subject to come here

    Performance Management System (PMS)Overview

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    Initiation

    Allocate

    Appraiser and

    Reviewer

    Appraisee

    Feedback on

    process

    Evaluation

    Appraisal

    discussion i.e.

    Discussion on

    performance &development

    plan

    Performance

    evaluation by

    Appraiser &

    Reviewer

    Appraisal

    Trigger

    Record results

    achieved and

    submit forevaluation

    Performance

    Review

    Periodic reviews

    on progress of

    committed work

    Commitment

    Planning

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    What is the basic PMS process we follow for all appraisals?

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    MUST KNOWs about

    Project Connect

    An independent work-allocation system that captures information about the projects

    in the organization. That includes Project ID, duration of the project, start and end

    date of the project.

    Role Allocation

    Allocating an Appraiser and Reviewer to an Appraisee.

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Initiation

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    MUST KNOWs about

    CommitmentMeasurable objective based on the units committed work and individual goals,

    collaboratively defined by the appraisee and superior.

    Commitment Setting

    It is recommended to have 3-5 Commitments. A sample:

    Approval of Commitments

    The stage where Appraiser finally approves the Appraisees commitment sheet

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Commitment Perf Std- A Perf Std- B Perf Std- C TargetUnit of

    MeasurementQT/QL

    Time Sheet

    Compliance per

    month for the

    team

    >95 90 - 95 < 90 >95 % compliance Quantitative

    Commitment Planning

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    MUST KNOWs about

    Performance Review

    Performance objectives at the unit and individual levels are periodically reviewed todetermine their continued relevance, and, if needed, they are revised.

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    7Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Performance Review

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    MUST KNOWs about

    Appraisal Trigger

    Recording Results Achieved and submitting the commitment sheet to Appraiser for

    evaluation.

    Results AchievedWork done against the commitments planned.

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    8Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Appraisal Trigger

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    MUST KNOWs about

    Approval of Results Achieved

    Appraiser has to approve/reject the Results Achieved entries recorded by the

    Appraisee. Appraiser can rate only after approving the Results Achieved sheet

    Rejection of Results AchievedAppraiser can reject the achievements submitted by Appraisee for evaluation. This/her

    can be done for all types of appraisal. The Appraisee will enter the revised results

    achieved and submit to the Appraiser for evaluation

    Continued..

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    9Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Evaluation

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    MUST KNOWs about Rating Scale: Each Commitment is rated on 3 point scale:

    A --------- Value of 3, indicating exceeds requirements

    B --------- Value of 2, indicating Meets requirements

    C --------- Value of 1, indicating Below requirements

    Score after evaluation on rating scale is simple arithmetic mean or Average of rating on

    commitments, calledACR (Annual Commitment Rating)

    Eg: CR1 : 3 (A), CR2: 2 (B), CR3 : 2 (B), ACR = (3+2+2) / 3 = 2.3

    The behaviour or results that an employee is expected to exhibit when they are successfully

    performing the job are Performance Dimensions (PD). Following eight PD are identified:

    Quantity of Work, Quality of Work, Timeliness of Delivery, Customer Value Added, Team/Unit

    Contribution, Use of Resources, Independence and Work Habits.

    On the basis of the ACR, System identifies Performance Dimension Band (PD Band) on the

    Performance Dimension. Eg: In above case, ACR = 2.3 so PB = (3*2.3)+1, (3*2.3), (3*2.3-1) = 7,6, 5

    Each PDs are then rated on a scale of 1 to 9.

    Final appraisal score is called Performance Index (PI) which is Sum of Rating on each

    performance dimension.

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    10Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Evaluation

    ACR PD band PI

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    MUST KNOWs about

    Feedback

    The Appraisee must give feedback about the appraisal process in the system.

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    11Initiation Commitment Planning Performance Review Appraisal Trigger Evaluation Appraisee feedback

    Appraisee Feedback

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    1. Project End/Task End i.e.

    1.4 When there is change in

    Appraiser/ Reviewer

    1.3 When Appraiser exits from

    the project/task

    1.1 When Project comes to an

    end

    1.2 When Appraisee exists

    from project/task

    4. Annual Appraisal at the end of

    financial year ( if annual

    appraisal is mandatory)

    2. Confirmation

    3. Project/Task appraisal review at

    the end of the financial year

    Appraisal

    MUST betriggered at

    any of the

    following

    instances

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    When must an appraisal be triggered?

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    View the Basic concepts on your dashboard

    Confidential | Copyright Larsen & Toubro Infotech Ltd.

    This is your dashboard

    Your role

    Commitment Planning

    Evaluations

    Appraisal

    period

    All the training material isavailable here

    Appraisal Period: 1st April - 31st March

    Appraisal is to be completed in the online Aspire system

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    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    Ensure commitments are discussed with superior and frozen in Aspire at the beginning ofthe year

    Record Development Planning commitments in Aspire based on ones development needsafter discussing with superior

    Enter results achieved and submit the appraisal to Appraiser for evaluation as per the

    defined timelines

    Give feedback on the appraisal process

    Record career aspiration if A13 and above in system

    Raise request for deletion of Project/task appraisal

    What are the responsibilities of a Appraisee?

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    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    Ensure role allocation is done for the team

    Ensure commitment are discussed with the Appraisee and frozen in Aspire at the beginning of thefinancial year

    Hold formal performance discussion with the Appraisee

    Discuss the development need of the Appraisee. Review Development Planning submitted by the

    Appraisee

    Submit feedback on the Development Planning

    Complete appraisal evaluation as per the defined timelines

    Review the career aspiration recorded

    Can allow Practice appraisal

    Delete the appraisal approved for deletion

    What are the responsibilities of a Appraiser?

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    Confidential | Copyright Larsen & Toubro Infotech Ltd.

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    In case of Project Appraisal, allocate a Reviewer and an Appraiser to the Appraisee in Aspire systemwithin 15 days of allocation to the project (this/her action is called Role Allocation)

    Give feedback on Development Planning to the Appraisee in Aspire system after the Appraiser hasgiven his/her/her feedback

    Complete appraisal evaluation as per the defined timelines

    Review the career aspiration data forwarded by Appraiser

    What are the responsibilities of a Reviewer?

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    Confidential | Copyright

    Larsen & Toubro Infotech

    Ltd

    Thank You

    Our Business Knowledge,

    Your Winning Edge.