shango overview
DESCRIPTION
Shango is a multi-tenated Integration-as-a-service cloud orchestration platform used to activate, automate and manage disparate applications via one GUI interface.TRANSCRIPT
Platform Overview
What is Shango?
Shango’s Core Technology delivers…
• ‘Cloudification’ or Cloud Enablement of legacy telco services and processes
• Extension to new services
• Acceleration of on-boarding customers
Today’s Service Providers Problem Statement
3RD PARTY TECHNOLOGIES
Large set of services coming from multiple external and internal
vendors
100’s of Suppliers (new
and old)
SERIVICE PROVIDERS
Legacy Processes to Orchestrate and Manage Services
(create, provision, bill, service, communicate,
repeat)
Complex, Often Manual
Processes
CHANNELS
Wide set of channels to market with
varying skill levels, product portfolios and
customer sets
Lack of Channel Independence
ENTERPRISES
Disparate and large scale set of unique
customers
Demanding Customers
Manual/Swivel Chair Provisioning and Service Orchestration
Cloudification of Legacy Network Services & Systems
• Implement Shango’s Translational API
Extension to New Services
• Quickly and easily on-board new cloud based services
Acceleration with Templated
Processes
• Automate additional business processes; expose channel & customers
Shango Wholesale Telco Services
Internal process efficiency and Partner enablement
Cloudification of Legacy Network
Services & Systems
Cloud Enablement
Cloudification of legacy services and processes
Why Cloudify?
• Providers need an authoritative solution for their disparate systems and business rules
How we’re doing it:
• By creating standardized data and workflow models that are platform independent
Complex reality with Legacy Wholesale Telco and Database Services
Back office
Service Provider
CRM Platform
Billing Platform
Other Platforms
E911
ENUM
TERM SMS
DNS
TERM
DID/ORIG
BILLING CSR TERM
WIRELESS TERM
LNP
Custom integration to each low-level API
Partners/Customers
Telco Marketplace
Telco Database Services
Integrate Once with Shango…
Telco Marketplace
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Telco Database Services
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
Cloudify Legacy Systems
Telco Marketplace
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Telco Database Services
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
• Number Porting • DID Rate Management • Phone Number Activation • TN Management
Standardized Applications
Extension To New Services
Extension to new services and processes
Why Extend?
• Customers want simplified and easily delivered new service offerings.
How we’re doing it:
• By creating a marketplace and ecosystem of integrated services available in Shango.
Extension to new services and processes Shango is pre-integrating to Key Platforms:
– Class 4 and 5 Softwitches: Broadworks, MetaSwitch, Sonus, Sansay, NetSapiens, and more
– LNP Service Order Admin: Integration to NPAC and CSR/LSR Gateway for number portability
– Billing: Integrate with your Telco Billing provider or utilize Shango’s Pre-integrated Telco Billing
Leverage Shango to Onboard & Manage 3rd Party Platforms and Services
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
Hosted PBX
Security/Storgae
Mobile/Web
Shango Hosted
Starter Apps
•Telco Database Services • Telco Marketplace
Leverage Shango to Onboard & Manage 3rd Party Platforms and Services
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
•Telco Database Services • Telco Marketplace
Service Delivery Platforms
Leverage Shango to Onboard & Manage 3rd Party Platforms and Services
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
•Telco Database Services • Telco Marketplace
Service Delivery Platforms
• Flow through provisioning • User migration between
platforms
• Ticketing • Hosted PBX • Billing
Standardized Applications
Accelerate With Standard Process
Templates
Acceleration of on-boarding of customers Acceleration of on-boarding of customers
Why Accelerate?
• Quicker revenue, faster service, happier customers!
How we’re doing it:
• By creating standardized customer templates for provisioning, migration, integration, and deployment
Process Automation Templates
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
•Telco Database Services • Telco Marketplace
Standard Process Templates
Service Delivery Platforms
Custom Process Templates
Process Automation Templates
Translational API
Back office
CRM Platform
Billing Platform
Other Platforms
Centralized Management Interface and User Profile Manager
Service Provider Partners/Customers
•Telco Database Services • Telco Marketplace
Standard Process Templates
Service Delivery Platforms
Custom Process Templates
• Reseller provisioning
interface • End-user self-management • Role Based provisioning
Standardized Applications
SHANGO PRODUCT OFFERINGS
Wholesale Telco
Services
Telco Database Services
Telco Market place
Services
3rd Party Service Delivery
Platforms
Shango Hosted
Telco Apps
Automated Process
Templates
Cloudify Extend Accelerate
Shango API And PLATFORM Access & Manage
Choices for Service Providers…
Provisioning Systems Vendors
Shango Advantage:
Only cloud based that also: • Platform/carrier
agnostic • Enables
standardized process across all platforms
• Is multi-tenanted
OSS/BSS Vendors
Shango Advantage:
Only cloud based offer that also: • Provides telco or
BYO with standardized UI for both
• Is Softswitch agnostic
• Is multi-tenanted
White Label Vendors with Telco
Shango Advantage:
• High-scale and
very low costs seats and services
• Enable any third party service or platform in addition to your own
Cloud Platforms as a Service
Shango Advantage:
• Platforms Only:
Massive customization and Integration necessary
Shango’s Unique Value Proposition
Fully Cloud-Based Services Activation & Orchestration Platform that enables service providers to access and manage:
• Legacy database or telco services • 3rd Party Service Delivery Platforms
And/or Leverage
Shango hosted applications and telco services ----
Use our services, bring your own – or both. Either way, Access & Management processes are
standardized to accelerate your Business!