KNOWLEDGE: Knowledge is a collection of fact, information, and/or skills acquired through experi ence or educat ion or (more generall y) the theore ti cal or pr acti cal understanding of a subject. Kn owl edge Mana gement ( KM): Knowledge management is the process of creating, sharing and storing of employee information within the business environment and making it available to others. Knowledge management boosts the efficiency, profitability and overall productivity of an organization. 1. Does SMEs follow KM practice? a) Yes (b) No 2. Does your organization follow KM practice? a) Yes (b) No 3. Is you personnel well aware about the KM practice? a) Yes (b) No 4. The KM system helps in fast and better decision making in SMEs? a) St ro ng agre e b) Ag re e b) Disagr ee c) Strong di sa gr ee 5. KM helps in enhanced productivity or service quality in SMEs? a) Strong agree b) Agree c) Disagree d) Strong disagree 6. Implementing KM results in sharing best practices? a) Strong agree b) Agree c) Disagree d) Strong disagree 7. Implementing KM in SMEs helps in increased innov ation by the employees?
