shared services & collaborations presenter: pankaj shah executive director, oarnet march 3, 2009...
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Shared Services & CollaborationsPresenter: Pankaj ShahExecutive Director, OARnetMarch 3, 2009
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Today’s Presentation• Chancellor’s Strategic Plan for Higher Education
• OARnet latest maps
• OARnet Guiding Principles
• OARnet impact to community
• OARnet services
• Impact to clients and partners
• Shared Services – various approaches– VMware – Video Conferencing & Telepresence– Identity Management
• Survey’s– Product & Services– Data Center
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Strategic Plan for Higher Education
Implications for OARnet
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Strategic Plan• Legislature and
Governor asked the Chancellor Fingerhut to develop a strategic plan for higher education
• Chancellor Fingerhut delivered the Strategic Plan for Higher Education on March 31.
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Basics of the Plan • Higher education institutions will work together in
new ways to aggressively pursue the goals of the strategic plan
• Higher education resources including those of the technology initiatives to be aligned to the plan
• An integrated technology infrastructure required for the success of the plan
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Many Impacts on Networks• “30 Mile Guarantee”
– Will need campuses across the state with adequate connections to OARnet and campus networks that can support the wide spread use of video conferencing
• Federated authentication
• Support Broadband Ohio
• Networking needed for supercomputing and research excellence
• Shared Services Infrastructure
• Aggregation buys
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Integrated Technology Infrastructure• A cutting-edge technology infrastructure
• Anticipates Ohio Board of Regents Technology Initiatives will work together in new ways to provide this infrastructure
• New needs and goals require new governance and advisory structures
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Implications for OARnet• Creation of Integrated Technology Infrastructure
began on May 14 when three directives issued on the governance of OSC, OLN, OhioLINK, and OARnet
• New governance committee includes Ohio Board of Regents, Ohio Department of Development, Governor’s Office, Office of Information Technology, and Ohio Department of Education
• New BOR-CIO Advisory Board formed
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OARnet – Network as a first shared service since 1987
As of 2/20/2009
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Regional Optical Network Partners
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National Regional Networks
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OARnet Impact on community:• A $20-60 Million cost savings to Higher Ed over next
20 yrs
• Provide enriched content and advanced applications including video, multimedia, distance learning, remote surgery, remote robotics, remote microscopy, etc.
• Qwest used a “capacity swap” to enable affordable internet connectivity to eTech (Public-Private Partnership)
– eTech’s internet rates lowered by approximately 50%
• A 61% decrease in network cost for higher education users
• Plays a vital role along with State OIT on Broadband Stimulus projects
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OARnet – Commodity Internet Subscriptions
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OARnet – Commodity Internet Pricing
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OARnet Impact on Our Clients
Summary of the Change in Last-mile Connections to Higher Education Organizations
Capacity Prior to OSCnet Implementation - 2003
After OSCnet Implementation - 2008
Gigabit or more 0 39
45mb - 155mb 37 19
10mb - 44mb 0 12
9bm or less 46 13
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OARnet Impact on Partners
Summary of the Change in Last-mile Connections to Related Communities
• K-12 Facilities– 23 ITCs and 7 large urban schools migrated from DS3
to a gigabit last-mile connection– Ohio K-12 joins Internet2 through HE Ohio Valley I2 Consortium
• Public Television Stations– 9 stations migrated from 45mb to a 620mb last-mile connection
• Federal Research Facilities – NASA Glenn migrated from 45mb to a gigabit last-mile connection– Wright Patterson under development
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OARnet Impact on Partners
Summary of the Change in Last-mile Connections to Related Communities
• State Agencies– 10 state agencies (50 sites) have upgrade T-1 connections to 10mb or
greater since January, 2008 and connected to BON
• Local Government– Four local governments have upgrade their bandwidth to broadband
services – Three new Pilot projects are under way for Rio Grand, City of Galion and
Lancaster to provision broadband services
• Health Care– Completed Adena Hospital Broadband Project and currently working on
similar projects with Childrens’ Hospital’s Neo-Natal program in Portsmouth, Zanesville, Findlay, and Marietta
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Shared Services – 1st approach
VMware – Aggregation buy
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VMware Project Benefits • Designed to potentially save Ohio colleges and
universities more than $130 million over three years through:
– Significant cost reductions in physical IT hardware (servers, desktops) budgets
– Significant reduction in operational and maintenance costs while upgrading to superior maintenance levels
– Positive environmental “Green IT” impact, due to lower use of energy and space
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VMware Project Status• Developing program for state government to
participate in the program, with a target date of March 1, 2009.
• Conversion of existing VMware product maintenance to the new OARnet program to reduce operating cost, scheduled for completion by June 2009.
• Implementing K-12 quote and order form by January 15.
• Power consumption benchmarking pilot at OU
• Thin-client testing at ITEC-Ohio in collaboration with USO
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Shared Services – 2nd approach
High bandwidth applications over the network
Videoconferencing & Telepresence
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Ohio Videoconferencing Services
• New Structure– Collaboration of eTech Ohio, OARnet, OIT
• New Rate– $150-$250 per month/per site (Old rate $350-450/month)
• Services – Unlimited VC, bridged or point-to-point – Video NOC services: 7am–10pm, Mon-Fri– Online reservation system available 24x7 – ISDN gateway service– Satellite downlink integration– High-definition video bridging – Access to Internet2 content
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Other Allied Services
• Video streaming • Conference recording• Transcoding• Digital asset management repository • High-end Telepresence applications• Up and Down Satellite feeds
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Examples of Concierge Services•Cleveland Institute of Music concerts•Remote use of scientific instruments•VIP and Executive briefings
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Levels of Videoconferencing
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Web Conferencing• PC and small camera • Collaboration tools such as Skype, Elluminate, Dimdim• Fair quality
Standard H.323 Video Conferencing• Most common type today• Good quality
High-Definition H.323 Video Conferencing • Like HDTV• Excellent quality
Telepresence• HD, plus appearance of being in the same room
• Note there are a few other systems that do not fit into these categories
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Telepresence Pilot Program• LifeSize Corp was the first to offer low-cost, high-def VC.
• Now, offered in relatively inexpensive kit version– $70k includes installation and one year of maintenance
• OARnet pilot program features two systems:– Four cameras with touch-screen control system– Three 60-inch monitors for video– One 50-inch monitor for slides, etc.
• OARnet also installed Codian 12 port HD MCU– $54k investment supports four locations of three screens each, or
any combination of 12.
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Introduction of TVRC• Formed with start-up funds by Ohio Board of Regents • Serves as global hub for online medical education and VC
– Doctors can share “grand rounds”– Demos of new and emerging clinical practices– Develop standards and coordinate resources– Conduct “virtual” clinical trials
• Modeled after Global Development Learning Network (GDLN) of the World Bank
• Built upon extensive prior global VC efforts at OARnet
• UC’s Charles Doarn will serve as executive director– 800-627-6420 (TVRC)– 513-558-6148 (UC)– [email protected]
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TVRC PartnersOhio Board of RegentsUniversity System of OhioOARnetInternet2The World BankThe Ohio State UniversityOhio Supercomputer CenterUniversity of CincinnatiMedical Missions for ChildrenHealth Sciences OnlineGlobal Telemedicine and Teaching Network
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Shared Services – 3rd Approach
Collaboration and Trust relationship within USO
Identity Management
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Identity ManagementChancellor’s charge -
• Review national and international standards for identity creation, access management/control, and governance.
• Develop recommendations for Ohio higher educational institutions.
• Include local campus and system-wide scenarios for both single and multiple-campus sharing of identity data.
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Identity Management• Investigate current initiatives and expertise across
Ohio
• Review leading commercial and open source products currently available for technical maturity, cost (purchase and installation), and necessary features to achieve the USO Strategic Plan vision.
• If appropriate, conduct a statewide procurement initiative to create deep discounted contracts for product procurement, installation services, and integration options.
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OARnet Member Surveys
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CIO/CFO Surveys• IT Survey – January 2009
– Issues facing IT organizations in Higher Education – Identify the requirements/needs of IT organization– Develop a framework for shared services and aggregation
possibilities in conjunction with OBR– Budget cuts implications
• Data Center Survey – February 2009– Establish a baseline of data center operations in higher
education the across the state– Determine the needs for additional data center resources– Identify potential for collaboration to meet statewide
demands
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Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools)
Top 4 services which could be shared services or hosted:1.Learning Management Systems 2.Video Conferencing 3.Email4.Help Desk Software
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Results: 54 respondents to the survey from all technical leaders for USO & OARnet members (25 USO Schools, 29 OARnet member schools)
Schools planning for major consolidation or virtualization in the next 3 years: 62 %
9-4yr7-2yr USO colleges & universities12 OARnet members
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Top 4 services & products which schools would take advantage of in an aggregate shared product consortium:
1. Microsoft2. VMware3. Cisco 4. Banner
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