Sharepoint Best Practices Tips and Tricks

Rita Alexandrou

Steve Iatropoulos

Greg Jones

Karl Redenbach - nSynergy

Greg Harrison - OBS

Agenda

• SharePoint Momentum • New & Emerging Practices

– Best practices• Established Practices

– Moving forward• Tools from Microsoft to Help Your Business Grow

SharePoint MomentumFastest growing server business with 100m+

Licenses, $1B Revenue

Microsoft research based on IDC data

Partner Services Opportunity Is Growing

Enterprises will spend >$600M on IW partner services in FY 2009……local software market

EPM

DesktopDeployment

Business Intelligence

SharePoint

UC

Unified Communications

SharePoint Deal Sizes

BusinesBusiness s

IntelligeIntelligencence

CollaborationCollaboration

PortalPortal

SearchSearchBusinBusiness ess

ProcesProcesss Content Content

ManagemManagementent

Collaboration Basic PortalDeal Size: $30k - $350KMargins: 30%

Emerging Practices

Emerging practices

• Choose an entry point to market and get skilled – Collaboration is a natural starting point

• Leverage partner training program

• Competency

• Build around lead – promote to practice lead

Get education & training

 Get engaged

Work your PAM in order to:

•Align with a Partner Technology Specialist

•Align with our Account Teams

•Align with Marketing

 Get marketing & sales

MARKETING•Lead generation events – make them compelling

•Buzz: blog, newsletter

•Case studies – build it into the sales process

SALES •Hunters then gatherers

•Allocate time for technical pre-sales

Karl Redenbach

• SharePoint Implementation and Product Specialists• Microsoft Gold Certified Partner• Offices in Melbourne, Sydney, Brisbane, Shanghai,

London and New York• Microsoft Global Export Potential Award Winner

Nsynergy introduction

Get educated

•Two distinct skills required: IT and Business

•Develop core skills

•Create internal training programs

•Understand the market

•Work closely with Microsoft Partner Account Manager

•Engage the Microsoft Product Technology Specialists for expert technical advice

•Liaise with Microsoft Account Managers to help close deals

Get connected

•Invest in marketing and sales

•Run regular events (eg. Seminars and labs)

•Structure a business development and sales team

•Sell to the business

Get leads

•Do not over complicate or over engineer

•Re-use intellectual property

•Make case studies

•Promote your wins

Get flagship wins

Established Practices

ESTABLISHED PRACTICES

• Start specialising skills:

• Project Management• Creative Design• Data Architect• SharePoint Architect• Business Analysts• Go around the MOSS

wheel – this is the key value proposition from us to you

• Connect with more of the business

• - MOSS is infectious

Grow skillsGrow

repeatable solutions

• Avoid one-off engagements

• Write contracts to keep IP

• Lower CoGS (labour and acquisition costs) through Quickstarts, repeatable solutions

• Give sales something to sell

• Use tools to automate as much as possible (KiVati, Metalogix, Echo2 and more)

Grow  marketing

& sales

• Account alignment with MS Account Managers – call out your key accounts in your Partner Solution Plan (PSP)

• Align to marketing campaigns

• Investigate partnering with ISVs that have developed solutions on SharePoint

ECMECM

CollaborationCollaboration

SearchSearch

UCUC

BIBI

Build a Strategic Investment Roadmap

BasicBasicBasicBasic StandardizedStandardizedStandardizedStandardized RationalizedRationalizedRationalizedRationalized DynamicDynamicDynamicDynamic

Integrated, software- powered business communications

Real-time, strategy-driven closed loop

analysis

Unified informationaccess infrastructure

Federated document and records

management with integrated search

Federated collaboration outside

firewall

Basic e-mail &traditional phone

Data silos &manual analysis

Simple keyword search

of Web & documents

Content on files shares& poor

discoverability

File-share-based collaboration

& ad-hoc teaming

Greg HarrisonGeneral Manager, OBS

So you want to build a consulting practice...

1. Are you trying to solve business problems or IT problems

2. Build a VP that customers see as real

3. How do I keep my most talented people

4. Internal efficiency is a key differentiator

5. Do you like being scared???

Questions you need to answer

Map To Action And Related Resources

https://partner.microsoft.com/iw

Map To Action And Related Resources

https://partner.microsoft.com/global/program/competencies/iwsolutions

Map To Action And Related Resources

https://partner.microsoft.com/global/program/competencies/iwsolutions

https://www.iwaccelerator.com/

Map To Action And Related Resources

https://partner.microsoft.com/global/program/competencies/iwsolutions

https://www.iwaccelerator.com/

http://www.msbpio.com

Map To Action And Related Resources

http://sharepoint.microsoft.com/gearup

http://www.microsoft.com/technetSolution accelerators

• Extranet Configuration• Upgrade for WSS &

Templates

• Cross-site Configuration• Capacity Planning• Monitoring Toolkit

Map To Action And Related Resources

10-Day POC

15-DayKnowledge

Transfer1-Day Roadmap

3-Day Strategic Plan

5-Day Deploy Docs

http://www.microsoftsdps.com http://www.microsoftsdps.com

Call to Action

• Go to http://www.partnersalesresources.com• Leverage your PAM to co-ordinate the opportunity• Raise your profile