sharkfest '08 | foothill college | march 31 - april 2, 2008 increase wireshark’s...

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SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris Bihary Managing Director | Network Critical SHARKFEST '08 Foothill College March 31 - April 2, 2008

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Page 1: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

SHARKFEST '08 | Foothill College | March 31 - April 2, 2008

Increase Wireshark’s Effectiveness by Tapping your Network DataWednesday, April 2, 2008

Chris BiharyManaging Director | Network Critical

SHARKFEST '08Foothill CollegeMarch 31 - April 2, 2008

Page 2: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Agenda

• Introduction

• Network Monitoring Basics

• How do I connect Wireshark to my network?

• What is Access Technology?

• New Access Technology

• Questions & Answers

SHARKFEST '08 | Foothill College | March 31 - April 2, 2008

Page 3: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Introduction

• Chris Bihary, Network Critical• Managing Director, Americas

• 716-558-7282 direct

[email protected]

• Mark Manion, Network Critical• Channel Manager, West Coast

• 716-558-7282 direct

[email protected]

• Sam Battaglia, Network Critical• Technical Manager

• (716) 558-0881 direct

[email protected]

• Network Critical• Network Critical is the creator of the premier TAP (Traffic Access Point) solution; advancing enterprise network

monitoring, device deployment, and management through a best-practice approach. Network Critical develops smarter ways to access traffic for monitoring, data capture and analysis for any enterprise mission: compliance, security, quality of service, legal intercept, analysis, and much more.

• Office 716-558-7280

• www.networkcritical.com or www.criticaltap.com

SHARKFEST '08 | Foothill College | March 31 - April 2, 2008

Page 4: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Network Monitoring Basics

SHARKFEST '08 | Foothill College | March 31 - April 2, 2008

Three Basic Components with any Network Monitoring Solution

Page 5: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Network Monitoring Solutions

Network Appliances ◊ Software Tools ◊ Network Tools

Network Monitoring, Network Analyzers, Sniffers, Security, Compliance, Analysis, Lawful Interception, Forensics, Quality of Service, Data

Leakage, Intrusion Detection, Intrusion Prevention, Bandwidth Shaping, Content Filtering

T1-1I’ve downloaded Wireshark…Now what?Instructor: Betty DuBois, Wireshark U

T2-2Analyzing the TCP/IP Resolution Processes -Port, Name, Route and Hardware AddressResolutionInstructor: Laura Chappell, WSU

T2-4Trace File Analysis - Identifying Wire Latency,Client Latency and Server Latency Issues(Includes Charting Techniques)Instructor: Laura Chappell, WSU

T1-3Case Studies: Solving Network PerformanceProblems with WiresharkInstructors: Laura Chappell, WSU and LorisDegioanni, CTO, CACE Technologies

T1-3Case Studies: Solving Network PerformanceProblems with WiresharkInstructors: Laura Chappell, WSU and LorisDegioanni, CTO, CACE Technologies

T1-10Expose VOIP Problems Using WiresharkInstructor: Sean Walberg

Page 6: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Network Monitoring Solutions

Line Rate Capture Appliances ◊ Data Storage ◊ Databases

Network Appliances, High Speed Network Interface Cards, Storage Solutions, Disk / Server Farms, On-line and Off-line Storage

T1-2The Virtue of Continuous, Complete PacketCapture &Stream-to-Storage for EnhancedNetwork Forensics CapabilityInstructor: Paal Tveit, VP of Engineering,Solera Networks

T2-5Advanced Capture and Display FilteringInstructor: Tony Fortunato, WSU

Page 7: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Network Monitoring Solutions

How do I access the data on my Network?

Page 8: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

A network appliance / software / network tool is only as good as the access it gets.

Downtime can stem from poor management practices, often where access is an afterthought.

A Gartner study found that the typical large business experienced an average of 87 hours of downtime a year, at $42,000 per hour = $3.6 million annually

Why worry about Network Access?

Page 9: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Access Technology is the Foundation

Page 10: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

How do I connect to Wireshark to the Network?

10/100 Hub SPAN or Mirrored Ports (switches) TAP – Traffic Access Point

It’s simple, I need access to the data!

Page 11: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

How do I connect to Wireshark to the Network?

10/100 Ethernet Hub

• Shared 10/100 collision based topology

•Cannot monitor full duplex traffic

•Drop Packets

•Does not support gigabit or fiber applications

•Hard find a hub

•Single port makes it easy when using with a laptop or portable application with Wireshark

001100100111001110110101010111100

Server

` `

Server

0011001110

Wireshark

SHARED ETHERNET 10/100MB TOPOLOGY

Page 12: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

How do I connect to Wireshark to the Network?

Mirrored Port or Cisco Term SPAN (Switch Port Analyzer) With SPAN, traffic from any port on the network switch can be

mirrored or copied to another port, which is designated as the SPAN port. You can then connect the SPAN port to the Network Tool

Managed Ethernet Switch

SPAN Port

Server

` `

ServerNETWORK TOOL

Connect to designated SPAN or Mirrored Port to get a copy of the traffic between the two network devices

Page 13: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

SPAN/Mirrored Switch Port

Benefits

Included in the cost of your managed switch

Internal Switch Traffic Visible VLAN’s are visible Single port makes it easy when

using with a laptop or portable application with Wireshark

Limitations

Groomed data (change timing, add delay)

Extract bad frames as well as ignore all Layer 1 &2 information

Dropped frames: Monitoring device is missing packets due to port over-subscription

Full Duplex monitoring is not supported

Not secure and transporting monitored traffic through the production network may not acceptable

Not Priority

Degraded network switch performance when monitoring a busy segment

Contention for SPAN Ports

Engineers, Security, VoIP, etc I have no SPAN Ports Available

Requires re-configuration of the network switch

Authorization Problems Switch Configuration Errors can cause major Network

Problems

Page 14: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

SPAN/Mirrored Switch PortData Monitoring Access: SPAN Port or Passive TAP? What’s on your Network?

Part 1

Is SPAN port a viable data access technology for today’s business critical networks especially with today’s access needs for Data Security Compliance and Lawful Intercept requirements?

Not really, see why !

by Tim O’Neill from BT SolutionsFrom Cisco’ on SPAN port usability –From Cisco’s White Paper – Using the Cisco Span port for SAN analysis

“Cisco warns that the switch treats SPAN data with a lower priority than regular port-to-port data. In other words, if any resource under load must choose between passing normal traffic and SPAN data, the SPAN loses and the mirrored frames are arbitrarily discarded. This rule applies to preserving network traffic in any situation. For instance, when transporting remote SPAN traffic through an Inter Switch Link (ISL) which shares the ISL bandwidth with regular network traffic, the network traffic takes priority. If there is not enough capacity for the remote SPAN traffic, the switch drops it.

Knowing that the SPAN port arbitrarily drops traffic under specific load conditions, what strategy should users adopt so as not to miss frames? According to Cisco, the best strategy is to make decisions based on the traffic levels of the configuration and when in doubt to use the SPAN port only for relatively low-throughput situations. “

Read the entire article by accessing

http://www.lovemytool.com/blog/2007/08/span-ports-or-t.html

Page 15: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

How do I connect to Wireshark to the Network?

• Traffic Access Port (TAP)• Provides a copy of the traffic flowing between two (2) Network Devices

• Fail Safe Technology - 100% Network Availability even in an event of power loss

• 100 % Visibility of the Full Duplex Network Traffic including Layer 1 & Layer 2 Errors

• Sensor are 100% Isolated & Secure

• TAPs are a layer 1 device – Easy to install & Manage

• Creates a Permanent Access Point for Network Tools

TAP

Page 16: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

TAP Benefits

• Provide Easy Network Access (hardware only solution)

• Eliminates the need for SPAN / Mirrored Ports

• Permanent 24/7/365 Access

• 10/100/1000 Copper, Fiber 100Base-FX, OC3 – OC192, Gigabit, 10 Gigabit, Fiber to Copper Gigabit TAPs

Switch

Switch

Router

Switch

SENSORSENSOR

Switch

Firewall

Switch

Server

SENSOR

Sensor

Page 17: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

TAP Benefits

• Simple Layer 1 Passive Hardware Device

• Easy to Install

• Provides Permanent Access

• 100% Network Availability No Single Point of Failure

• 100% Visibility to Network Traffic

• Eliminate the need for a SPAN Port

• Cost effective

• Save $$$$, No Network Downtime

Make your life easier when deploying & managing Wireshark

Page 18: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Tapping Technology

CriticalTAP™

Aggregating TAP

Many-to-One or One-to-Many TAPs

Aggregation or Regeneration

V-Line (Virtually In-Line) By-pass TAPs

Page 19: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

CRITICALCONNEX™MANY TO ONE

10/100 meg network connections

1000 meg monitoring

device

Aggregation / Many-to-One / One-to-Many

Page 20: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Router Switch

Network Link

Traffic with heartbeat

Fail-over path

V-Line (Virtually In-Line) By-Pass TAP

Page 21: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

TAP Your Network for Wireshark

• Easily connect your Wireshark Analyzer• 10/100/1000 Copper• Multi-mode Gigabit Fiber• Single Mode Gigabit Fiber• Provide a single copper monitoring port for laptops & single

port mobile devices• Install & Monitor

Page 22: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

TAP Your Network for Wireshark

Page 23: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Access Technology Solutions

Building a Proper Infrastructure Access Solution Building a foundation to support the Monitoring Applications

for enterprise customers Complex, High Availability, Multi-locations

Zero Failure Point created by Access Equipment 100% Visibility to Network Traffic

No Data Loss Data is not groomed, changed or effected

No Network Latency created by Access Points Invisible, non-intrusive access to the network

Secure Access Points Flexible Access Points support multiple Capture & Analysis

Tools

Page 24: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Access Technology Solutions

Building a Proper Infrastructure Access Solution Bandwidth on networks is not unlimited

Allow Core Switches, Distribution Switches, Access Switches, and Router to be designed for Live Network Traffic Only

Do not design a Access Point requiring re-transmission over the Live Network

Build your infrastructure with Access Points from day one

Page 25: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

CriticalConneX™ Modular Chassis

CC1000: CriticalConneX 1U Modular Chassis, Four (4) Hot Swappable Slots, Dual AC Power SuppliesCC1010: CriticalConneX 1U Modular Chassis, Four (4) Hot Swappable Slots, Single AC Power SupplyCC1020: CriticalConneX 1U Modular Chassis, Four (4) Hot Swappable Slots, Dual AC Power Supplies, Aggregating BackplaneAdd –DC to the part number for -48vdc power supplies

Page 26: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

CriticalConneX™ Modular Chassis

Page 27: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

CriticalConneX™ Modular Chassis

Page 28: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

CriticalConneX™ Modular Chassis

Page 29: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

Access Technology Solutions

Next Generation TAP Smart Network Access Technology

Page 30: SHARKFEST '08 | Foothill College | March 31 - April 2, 2008 Increase Wireshark’s Effectiveness by Tapping your Network Data Wednesday, April 2, 2008 Chris

ACCESS

CAPTURE

ANALYZE

Any Questions?