sheetal agrawal kyle noori bhaumik shah michael jacoby
TRANSCRIPT
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GROUP 5
HUMAN NETWORKING
Sheetal AgrawalKyle Noori
Bhaumik ShahMichael Jacoby
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SYSTEM REQUEST FORM
Project Sponsor: Dr. Naveed SaleemCEO of HumNet Inc
Phone: 111-222-8888Email: [email protected]
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BUSINESS BACKGROUND HumNet Inc is a company which was started in 2005 and is
headquartered in Houston. The company offers a web based service to its users A simple web based question & answer forum where users can
post their questions on the site and get answers from other users The main goal of our company is to give correct and accurate
information to our users The company has been successful in attracting 20,000 unique web
users The total revenue of the company derived mainly from web
advertisements is approximately $90,000.
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BUSINESS NEEDImprove market share through increased Expert and customer
interactionsTo connect Experts with Information Seekers in a timely manner
within their area of expertise and regionTo Increase earning opportunity for expertsIncrease revenues by earning percentage share every time an
expert charges an information seekerImprove customization of expertise supplied to information
seekerEstablish online marketplace for services and information
delivery.Reliable place to search for personalized expert services
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Process Flow (Overview)
Registered Information Seeker
Select Region
Select Category
Specify Requirement
List Of Registered Category Experts in System
Choose Expert(s) to send Information/Service request to
Expert(s) confirms Interest back wth:- Service summary / samples- Estimated time & charges- Deliverables / Exclusions
Information Seeker confirms / Select Expert provider
Binding Agreement Authorizing Charges & Service Delivery
Terms & Conditions
Delivery of Service
Payment via PayPal
Receiver leaves rating and feedback review
Shortlist Criteria
- Rating / Reviews- Charge (¢/min, per service, unspecified or free)- Online Status (timings specified)- Expertise summary- Knowledge bucket- Contact using Skype id / email
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BUSINESS REQUIREMENT
Provide user friendly and simple interface and easy navigation system for users
Simple and easy registration system for users (username, password and email)
Expertise area searchable by region and area of expertiseReview and rating capability for experts by usersOpportunity for experts to charge for their specialized
skills/knowledge as against free Question & Answer boards.Secure money transactions using PayPal and communication
using Skype and online tools.
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BUSINESS VALUE
Earning revenue(%) every time an expert charges to an Information Seeker.
Benefit to all stakeholders – Information Seeker, Experts and Company
Increase in number of users by implementing unique systemIncrease brand awarenessIncrease revenue by getting more advertisementsIncrease Customer satisfactionExpand company operationsNo additional cost for users
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SPECIAL ISSUES OR CONCERNS Individuals trying to inflate their own ratingsRisk associated with developing/introducing entirely new systemPortal launch within next six month by December 2010Estimated funding is $500,000System should be compatible with different browsersSystem should be up 24 x 7System should have secure Money transactionsPersonal Information SecurityOnly registered users can participate according to the proposed
System
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Questions?