shering weighing

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Shering Weighing - History

The Shering Weighing Group Ltd was founded in 1946 by the late Ernest Shering. Integrity

and honesty were, and remain, the core values on which this family owned company is run.

During the early years the company focused on manufacturing small mechanical scales and

servicing most makes of industrial weighing equipment, including mechanical weighbridges.

The current Chairman and Managing Director, Douglas M

Shering, assumed the role of Managing Director at the age of 21 following the untimely

death of his father in 1971.

The following few years proved to be very difficult but by the end of the decade Shering

were emerging as "manufacturers of the World's finest weighbridges" followed by

unprecedented growth both in the domestic and global market.

With a new team in place Douglas Shering embarked on a strategy that led the company to

focus its strengths in weighbridge products, developing plans that revolutionised the

industry world wide.

Rather than follow the normal route of the weighing industry which was to purchase all the

various component modules from different suppliers around the globe, causing logistical as

well as service and support problems, Shering's philosophy reversed that trend by bringing

design, manufacture and service all in house.

This new direction gave Sheringunique flexibility and capability that was unmatched anywhere, enabling them to control

their own destiny and set new innovative product trends that were both revolutionary and of

high quality, bringing exceptional operational and financial benefits to customers.

During the 1980s Shering's revolutionary products strategy was quickly recognised by many

weighbridge manufacturers throughout the world leading to several license agreements

being signed in countries such as Saudi Arabia, Germany, Portugal, Italy, Indonesia and the



Philippines. This allowed licensees to incorporate Shering patented technologies, giving

them significant technological advantages that were previously not available to them.

In the early 1990s Shering opened a brand new

purpose built headquarters and manufacturing facility in Dunfermline, Scotland, equipped

with state of the art technology to cope with growing demand for their weighbridge

products.

Further recognition of Shering's unique status came when we won the Grant Thornton and

British Airways Business Achievement in Europe Award as well as being one of

thefirst weighing companies in the world to achieve ISO9001 quality accreditation.

Shering were also the very first company to achieve European Weights & Measures

approval under the new OIML R 76 regulations, enhancing our reputation for being the most

innovative and forward thinking weighbridge company on the market.

Over view

Shering Weighing Ltd have been in business for more than 55 years and have progressed from being a small scale manufacturer of mechanical scales to becoming one of the largest, privately owned weighing equipment manufacturers in the UK.

Quality, reliability and service are the foundations of our remarkable success and this is supported by our ISO9001 accreditation. Our scopeof work includes design, manufacture, installation, servicing and self-verification of weighing solutions, f rom the basic scale/weighbridge and

digital readout to innovative custom-made computerised unmanned systems.

Shering Weighing Limited are never complacent to the value and needs of their customers and continually strive to sustain a mutually

beneficial lasting partnership.

hering Weighing Vision, Mission & values

Our Vision:

To be a weighing company of global distinction, achieved by focusing on values of excellence.

Our Mission:

To keep on improving!

Our Values are to:

y Conduct all business with integrity

y Recognise the value of our customers

y Deliver sustained value-added benefits

y Maximise in-house innovation and manufacture

y Provide unparalleled quality



y Fully comply with all legislation

y Work in partnership with our customers and suppliers

y Maintain a programme of investment for the future

y Continually improve the welfare of our employees

y Operate a teamwork philosophy

Shering Weighing - QualityShering Weighing Ltd have been in business for more than 55 years and have progressed

from being a small scale manufacturer of mechanical scales to becoming one of the largest,

privately owned weighing equipment manufacturers in the UK.

Our scope of work includes design, manufacture, installation, servicing and self-verification

of weighing solutions, from the basic scale/weighbridge and digital readout to innovative

custom-made computerised unmanned systems.

A two tier Management System in harmony with ISO9001:2000 and the Atex Directive

(94/9/EC) is in place to provide clearly defined policies, processes, procedures and work

instructions for the effective planning, operation and control of the above activities.

Company Quality Policy Statement and Objectives

Our policy is to be a customer-focused organisation, which understands the current and future needs of customers, meets

their requirements and strives to exceed their expectations.

The company vision statement is to be a weighing company of global distinction achieved by

focusing on values of excellence: In order to achieve this the management team will provide

leadership to unite and involve all staff in achieving the following objectives of the business:

y We will conduct our business with absolute honesty and integrity and manage all enquiries and correspondence in a

confidential, efficient and professional manner

y We will comply with all regulatory and statutory legislation including the Weights & Measures Act 1985, and the

Health & Safety Act 1974

y We will continue to invest in product research and development focusing on advances in technology, quality and

reliability

y We aim to provide our customers with a weighing solution relevant to their needs and that will sustain value-added

benefits

y We will ensure our staff are trained, skilled and competent to carry out their duties and are provided with

opportunities for self-improvement

y We aim to respond to all fault reports by the next working day, thereby minimising downtime and inconvenience to

our customers' business

y We will deal promptly with any complaints received and make every effort to implement an agreed course of action

within one month

y As part of our partnership philosophy we will consult with our customers and suppliers and welcome any opinions

and suggestions as part of our drive for continual improvement

y In keeping with the principles of the adopted standards the management will review their systems for continuing

suitability and effectiveness on a regular basis

Management R esponsibility

y Chairman & Managing Director

Is responsible to the Board of Directors for the overall Company policy, direction,

strategy and operation of the organisation. He leads the Management team in



achieving the aims and objectives essential to improving the overall company

performance and capabilities.

Is responsible for the teams who communicate with customers to establish and fulfil

their requirements through to their satisfaction. He is responsible for sustaining

customer loyalty, managing data on customer feedback, and the customer complaints

procedure.

y Quality Manager

Reports directly to the Chairman & Managing Director and is responsible for the implementation and maintenance of

the Quality, Health, Safety & Environmental Management Systems within the organisation. The main responsibilities

are:

o Developing systems in accordance with current statutory and regulatory requirements

o Liaison with customers on Quality, Health, Safety and Environmental matters

o Reporting the performance of these systems to management as a means of review and improvement

o Investigation of related problems

o Conducting internal quality audits

o Initiating concession requests to customers

o Managing the Corrective Action System

o Providing statistical analysis on the above as a basis for the Annual Quality Review

o Co-ordinating the calibration of all inspection, measuring & test equipment used

o Direct liaison with third party auditors.

y Customer Services Manager

o Is responsible for the successful co-ordination and completion of all repair, servicing and installation

contracts.

y General Manager

o Has delegated responsibility for research, development and design activities associated with new mechanical

and instrumentation based solutions, ensuring they comply with all current legislation, standards and

regulations and meet business requirements. This includes the production and maintenance of technical

specifications, equipment assembly and test procedures, process procedures and development drawings.

o Is responsible for the overall control and operation of the Production Area ensuring that the defined process

procedures and Workmanship standards are performed & suitably maintained.

o Being the Appointed Authorised person for ATEX Products, he has authority and responsibility to interface

with the notified body to inform them of any notification of changes to certified drawings. He holds all

relevant documentation in a secure, but accessible environment.

y Sales & Purchasing Co-ordinator

The Purchasing Manager is responsible for maintaining effective procedures that ensure the correct products

are available when required. Responsibilities include the maintenance of the list of approved suppliers to

facilitate increased value through mutually beneficial working relationships.

y Inspection Personnel

The Inspection Personnel, as detailed by document 790165 are responsible for conducting the quality

verification activities of the company. They ensure that materials and assemblies are received and produced

in line with specified criteria and that the necessary records are maintained.

er vice & Maintenance



Shering are in the business of providing a totally inclusive service for our customers. That

means supporting our products for their lifetime, for which we offer a range of five

maintenance contracts called Select Services, covering basic preventative maintenance

through to a full breakdown package.See table at the base of this page.

We have a network of highly skilled engineers around the UK, together with approved

agents in other countries, all with access to genuine Shering components. At our

headquarters in Dunfermline we have specialist service co-ordinators to provide their

expertise to both engineers and customers with Shering products. As well as being able to

discuss a problem by phone they can usually access your instrumentation and computer

equipment remotely and so be able to see exactly what you are looking at.

Our headquarters also house the technicians to repair and

reprogramme any piece of Shering instrumentation or display equipment, so minimising the

time it is out of use.

Additionally our engineers will normally be able to give you a replacement while yours is

being repaired, depending on your level of maintenance contract.

Shering also operate our own mobile calibration units,

allowing us to provide a flexible response to your needs for testing and calibration of all

weighing equipment. All our engineers are approved Self Verifiers, which means that we do

not need to rely on your Local Trading Standards to verify your weighing equipment

following installation, repair or servicing, so minimising any delays in restoring it to full

operation.

While our first priority is to customers with Shering weighing equipment, as that is our area

of absolute expertise, we are also able to provide maintenance cover for weighing

equipment from other manufacturers. Normally this would be as part of a wider

maintenance contract with customers who have a mixture of Shering and other

manufacturers' equipment. However we will be happy to consider providing maintenance for

non-Shering equipment, subject to the availability of spare parts. It may be that we would

recommend, for example, that you replace the instrumentation of a non-Shering



weighbridge with Shering instrumentation, for which we can guarantee the highest level of

maintenance.

Our mobile calibration units are also available for external hire for use with non-Shering

weighbridges and other weighing equipment. Please contact the Shering Test Unit on 01383

621505 or by e-mail.

Select Service Comparison

Support Level Level

1

Level

2

Level

3

Level

4

Level

5

Preventative Maintenance

Visits per annum 3 2 2 2

Routine service visits with detailed inspection

reports2 1 1

Annual calibration tested in accordance with

UKWF Code of Practice with weights traceableto National Standards

Option

Comprehensive Certificate of Calibrationsupplied as required by ISO9001 quality

systems

Option

Breakdown Cover

Response objective time to any request for assistance

2hrs 8hrs 24hrs

Labour supplied free of charge weekdays between hours

0800-2000

0800-1700

Labour charged as percentage of standard rate 60%

Maximum traveling time charged in any one

day

2hrs

All working parts supplied free of charge on an

exchange basis, excluding non-Shering loadcells, consumables and T-section rubber. (See

Appendix 1- Wear & Tear Conditions)

Discount on standard parts list excludingconsumables and T-section rubber

25%

Lightning strike cover for Shering load cells or as specified (See Terms & Conditions for

exclusions)

Includes Re-verification Fees and hire of

Weighbridge Calibration Unit

Loan scheme on a one-to-one basis for

electronic equipment

Free training course on "Weighbridge/Good

Housekeeping"

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