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    Acknowledgement

    We have the pearl of our eyes to admire blessing of the compassionate and omnipotent

    because the words are bound, knowledge is limited and time is short to express His

    dignity. It is one of the infinite blessings of almighty ALLAH that He bestowed us with

    potential and ability to complete the present training and make a material contribution

    towards the deep oceans of knowledge.

    First we avail this opportunity to bow our head before ALLAH almighty in humility who

    given us the wisdom and perseverance for completing this piece of report.

    We invoke peace for Holy Prophet Muhammad (P.B.U.H) who is forever torch. We feel

    highly privilege to ascribe the most and ever burning flame of my gratitude and deep

    scene of devotion to Ms. Beenish who taught us Marketing with heart and also gave a

    guideline to this report.

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    DEDICATION

    We will dedicate our project to Almighty Allah who teaches us and enables us to standwhere we are. We would also like to dedicate it to our parents whose calm partnership

    and prays encourage us to do what ever we determine.

    Table of Contents

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    Serial No. Topics Page

    1 Company Profile 3

    2 Brief History 4

    2.1 Vision & Mission Statement 5

    2.2 Product Range 6

    3 Marketing Mix 12

    3.1 Product 12

    3.2 Price 20

    3.3 Placement 24

    3.4 Promotion 27

    4 Environmental Analysis 29

    5 Swot Analysis (By Company) 30

    6 Swot Analysis (Self) 32

    7 Conclusion 34

    8 Recommendations 35

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    Companys Profile

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    Brief History

    hezan Company was incorporated on May 13, 1964 as a private limited

    company, with the objectives as set out in the Memorandum of Association in

    general and in particular to set up an industrial understanding for manufacture of

    juices, squashes, sharbats, jams pickles and preserves from fruits and vegetablesSNature has blessed Pakistan with an ideal climate for a wide range of delicious fruits.

    Over the centuries Pakistani experts have acquired and developed unique strains of exotic

    fruit varieties, unmatched for their rich flavor and taste

    Shezan International Limited was conceived as a joint venture by the Shahnawaz Groupof Pakistan and Alliance Industrial Development Corporation of U.S.A in1964. The

    agriculture background of the Pakistani sponsors induced them to establish this agro-

    based industry. Taking advantages of abundance of fruits available in Pakistan, and the

    advanced technology provided by the American partners, Shezan became pioneers in the

    field of converting fruits into pulps, concentrates and juices. Today Shezan is the largest

    food processing unit having developed and installed the capacity to meet the countrys

    and export needs.

    In 1971 the Shahnawaz Group purchased all the shares of Alliance Industrial

    Development Corporation with the permission of the Pakistan Government. The

    Company has since shown sustained growth in both the domestic and exports fields. The

    Company has been steadily expanding its production capacity over the years. In 1980-81

    a separate unit was installed in Karachi which now caters for Karachi, Sindh and export

    demand. A new bottle filling plant was set up in1983 in Lahore unit increased the

    capacity five-fold. An independent Tetra Brick Plant was commissioned in 1987 making

    us the leading manufactures with comprehensive range of production in the fruit

    processing field in Pakistan

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    Vision statement

    To be known as leader of quality products in the region. Dedication

    to quality is a way of life at our company. In its activities the

    company will pursue goals aimed at the achievement of profitable

    business .these results will be derived from the dedicated efforts of

    each employee in conjunction with supportive participation from

    management at all levels of the company .To pay its role in the

    economic development of the country and to enhance quality of life

    of its people

    Mission statement

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    Our mission is to provide the highest quality fruit and vegetable

    related juices and products to retail and food services customers. We

    will accomplish this by maintaining a tradition of pride in our

    products, growth through innovation, integrity in the management of

    our business and commitment to team management and quality

    improvement process.

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    We have an open disclosure policy and transparent processes. All our business activities / transactions, are carried

    out honestly and with fairness.

    Have passionate people with intelligent and firm approach towards business. To facilitate these people we give

    them challenging opportunities, training, fun loving environment, necessary resources and facilities. We publicly

    recognize our talent.

    Innovation is the way of life at EFL. It is valued, encouraged and rewarded in all aspects of our operations.

    We stand committed to sustainable business growth and ensure 100% compliance of CSR by ensuring the safety

    of our people, assets and the community in which we operate. EFL takes significant strides in poverty alleviation -

    both rural and urban, environmental safety and build up of farming expertise.

    Consumer is the reason for our existence as a business.

    SAFETY, HEALTH & ENVIRONMENTWe will manage and utilize resources and operations in such a way that the safety and health of our

    people, our neighbors. Our customers and our visitors is ensured.

    ETHICS AND INTEGRITYWe do care how results are achieved and will demonstrate honest and ethical behavior in all our activities

    Organization Chart

    viii

    LEADERSHIPWe have leaders of high integrity. energy and enthusiasm who have the necessary managerial, professional

    and people skills to inspire a group or an organization to set high goals and achieve them willingly

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    Product Range

    Shezan is producing a variety of quality products. Shezan is

    largely considered as market leader in fruit and vegetable processing

    industry. Shezan has an edge over other with its own fruit farms. Currently Shezan is

    giving tough time to other fruit juice manufacturers due to its quality and huge export

    volume as well as capturing local fruit juice market where it has competition with Nestle

    and Haleeb.

    Products can be divided into the following

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    Local Consumer Products

    Following are the major products that Shezan is producing currently:

    1- All Pure

    2- Juice Bottles

    3- Regular Juices

    x

    Types of Products

    Local Consumer Products Exports

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    4- Twist

    5-Syrups 8- Sauces

    6 -NR-Bottles 9- Jams

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    7-Vinegar 10- Quench

    11- Squashes

    12- Mango Nectar

    13-Pickles

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    13- Ispaghol

    Marketing Analysis Of

    Shezan Twist juice

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    Product

    Marketing Mix

    "Marketing Mix is the set of controllable tactical marketing tools that are product,

    price, placement and promotion. The firm blends these tools to produce the response it

    needs from the target market."

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    4 PS OF MARKETING MIX

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    Marketing Mix

    Product Price Placement Promotion

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    Product

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    Product means the combinations of goods

    and services that company offers to the

    target market

    PRODUCT

    Price is the amount of money that customers

    are willing to pay to obtain the product.

    PRICE

    Place is the companys activities that makes

    the product available to target customers.PLACE

    Promotion is the activities that communicate

    merits of the product and persuade target

    customers to buy it.ROMOTION

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    What Is "Product"?

    "Anything that can be offered to a market for attention, acquisition, use or

    consumption that might satisfy a want or a need is a product. It includes physical objects,

    services, persons, places, organizations and ideas."

    Shezan Twist

    omprising of a blend of different fruit juices,

    shezan`s Twist juices open the door to a whole new

    world of possibilities. Available in easy to drink

    slim packing twist juices are a must have in every household

    CNature of the product

    Everyone has their own ideas about replacing essential body fluids, vitamins and

    minerals - whether it's after exercise or just a tiring day at the office. Fruit juice is still

    one of the best ways to replenish the body's essential nutrients and it's a natural source of

    energy. Common people especially young generation is inclined to have ready to

    consume drinks; in addition hotels, hospitals are also expanding day by day where juices could be marketed successfully.

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    Process of making

    Fruit juice production procedures involved in fruit juice manufacturing.

    Fruit Juice - Production Process Flow

    Production of fruit juices is a standardized process and type of technology depends on

    type of fruits and scale of operations. Initial preparatory processes for all fruits will be

    similar, as will be the last stages of juice/pasteurization section and packaging,

    although differences in handling juice composition arise in certain cases due to the

    nature of the fruit and percentage of pulp involved.

    Basically, preparation process of Twist juices involves the following steps:-

    Washing and cutting of fruits

    Boiling of fruit pulp

    I) Pulp Storage in Tank

    II) Sugar Hopper

    Pulp and ingredients mixing

    Syrup Storage in Tank

    Juice Preparation

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    Juice Storage Tank

    Filling and Packaging

    Cooling and Storage

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    Fruit Juice Production Process

    After washing and cutting the fruit pulp is separated after that Pulp is shifted to the boiler

    where it is cooked and shifted to the plate heat exchanger. Pulp is then stored in the pulp

    storage tank. Pulp is then supplied to the mixing tank in the desired quantity while in

    mixing tanks; any additives to the pulp are made at this stage before it is pumped to syrup

    storage tanks. Blended juice is then pumped through pasteurizer; where it is heated to

    90oC to inactivate enzymes and living organism. After pasteurization the juice passes

    through final filtration, before loading it into a juice storage tank. Juice from the

    tank is ready for packaging

    Packing

    The juice will be then packed in the quantities 250ml. Packaging is done on imported

    machinery as it considered being highly sophisticated and hygienic

    Machinery Used -Fruit Juice Filling & Packaging Line

    S.

    No.Machine Capacity Local/Imported

    1 Tetra Pak TBA 197500 packs of

    250 ml/ hrTetra Pak

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    Storage

    Products will be stored in cool dry store before distribution.

    Product Shelf life

    Twist Juice in 250ml serving packs have shelf life of less then 6 months.

    Packaging Material Used

    Health and safety are directly linked with the packing material used and people

    are much concerned about it.

    That is the primary reason why tetra pack packaging has been used by Shezan

    in twist rather than other packaging materials i.e. Tin pack, aluminum laminate

    pouch pack, and plastic bottles.

    Product Flavors Available

    1-Apple

    2- Raspberry,

    3- Pineapple,

    4-Fruit punch,

    5-Mango Strawberry,

    6-Mango

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    The Target Market of the Product

    The target market of Shezan twist juice includes teenagers. Basically they aretargeting the students of schools, Colleges and Universities.

    Competition of the Product

    Direct

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    Indirect Competitors

    +

    All other international brands. They Comprise 2% of total market

    Shipping Units

    250 ml36 Packs per carton

    (6*6 Wrapped Packing)

    Market and Positioning Of the Product

    The market is highly saturated in the drink, which are ready to use

    Performance in the Market of the Product

    Brand Market Share

    Nestle juice 45%

    Country juice 5%

    Tropico Juice 18%

    Shezan Twist juice 35%

    International 02%

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    Pricing

    What Is "Price"?

    Price is the value placed on goods and services. Price is the amount of money

    and /or goods needed to acquire some combination of another and its accompanying

    services.

    Pricing Strategy

    Shezan when introduced twist juice in the market set the price at Rs. 12/- whilethe competitive price was Rs. 10/-. This above average price was due the better quality

    product and a new Juice brand by a well knows Juice Company and Industry giant.

    Current Price

    The current price of one 250ml pack of Twist is Rs.15/-

    When we purchase 3dozen of 250ml of Twist than the price of this is

    Rs.468/-

    Available Size of Shezan Twist Juice

    The Shezan Twist juice is available in only one size of 250 ml

    Price Control

    There are no price controls and this has happened after the introduction of local

    government system under the devolution plan. Companies are given free hand in

    charging enormously high prices for processed food items. They use little quantity of

    Fruit pulp in making the juice and charge very high price.

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    Overall Distributor or Whole Seller Margin 07-10%

    Retailers Margin 12-15%

    Source Purchase Price Sale Price Profit

    School, Colleges and Universities 12 15 3

    Whole Seller 12 12.90 .90

    Retailer 12.90 15 2.10

    Pricing Objectives

    The objectives of Festival Juices for pricing Juice Products are as follows:

    1. To achieve a target return.

    2. To maximize profit.

    3. Stabilize prices to meet competition.

    4. Market share Leadership

    5. Product Quality Leadership

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    Price Table with the Pure Competitor

    Name of the Company Price Of the Juice

    Nestle Juice Rs. 20/-

    Shezan Twist Juice Rs. 15/-

    Country juice Rs. 12/-

    Tropico Juice Rs. 12/-

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    Factors Affecting the Price of Shezan Twist juice

    The following are the some factors that are affecting the price of Shezan twist juice.

    They are using the expensive technology

    The transportation , roads are not in a good condition

    The un stable politicians, which have positive and negative effect on the price

    The labor cost is low in Pakistan as compare to the others

    The advertisement is increasing the cost price of it but this is necessary

    Due to increase in taxes the price of them is also increased

    They are using tetra packing which increase their cost

    Differential Advantages the Company Have

    The name of the Company

    Very Large capital in whole company

    The good reputation in the market

    The combination of Flavors

    Foreign technology , they are using

    One of the oldest company in private sector

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    They have their own plant of tetra packing

    Placement

    The distribution network includes the distributor then the wholesaler and in the end the

    retailer. Again benefits are provided on the achievement of the sales targets and timely

    delivery of products. In some cases products are provided to big retailers by the

    distributor itself but mostly it is being purchased by the retailer from the wholesaler.

    The Channel of Distribution:-

    Market Local seller

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    Whole seller

    Zonal offices

    Company

    Fair Price Shop

    Distribution Strategy

    Through the heavy advertisement the distribution can be affected because

    the distribution mainly depends upon the demand. In the Shezan twist they are using

    the above channel fro distribution the product

    Some of people who wants to purchases very heavy amount of the twist juice , they

    come to the company directly and buy which is required

    The whole seller are purchasing them for the resale able purpose but less then the

    first once

    They have Zonal offices in different areas such as Rawalpindi, Lahore, Multan e.t.c

    to make it easy to sell

    Distribution Areas

    They are distributing in major cities such as:-

    City Name Distributors

    Lahore 200

    Karachi 200

    Islamabad 100

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    Total 500

    Place for storage:-

    They have the stores to store the juice packets before the juice goes for distribution

    Demand increases

    They always have the backup store juice to fulfill this demand

    Logistics

    To deliver the right quality and quantity of the twist juice, they are working on the

    daily bases

    They have large number of trucks to achieve all the things according to their

    product

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    For distribution they are always have the future planning

    Promotion

    Shezan is using following mediums for promotion of twist

    Billboards

    Television

    Radio

    Newspapers

    Broachers

    Internet

    They are doing these things according to the plans, for example

    They now wants to advertise the product more through media by using the famous

    people

    For the promotion of the product they are giving the free product in the start of the

    season

    Large discount for the people who purchase the Shezan twist juice directly from the

    company and in large amount

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    Giving free samples to the people who visit the company

    They are also arranging some charity shows in Karachi

    They have given a very large amount to the people who suffers form the earthquake

    in Pakistan

    Stale operations are functioning in which they are giving the free testing samples

    There are spending a lot of money in the preparation of mosques

    There are giving free Translated Quran, which are in more than 150 languages

    They are also working in a Islamic Jameet named Ahmediya

    Target Fragment

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    The target fragment for the product s the people using juices instead of the

    soft drink like Coke and Pepsi

    Budget for Promotion

    A. Electric Media 75%

    B. Printed media 25%

    Environmental Analysis

    1) The Company:-

    The people in the company they are not working as a team

    2) Suppliers:-

    Efficiency of the suppliers in the company is nice but required more

    improvement

    3) Customers:-

    The target market of the product is the teenagers mainly

    4) Competitors:-

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    Nestle is the pure competitors of the Shezan twist juice

    5) Internal environment:-

    The internal environment is good but requires more changes

    6) Technological :-

    They are using the foreign technology which is their plus point

    7) Marketing:-

    Need to spend money field in marketing field

    8) Distributors:-

    The distributors are in the Islamabad, Lahore, Karachi but they are not

    handling the areas perfectly

    BCG Matrices

    Shezan twist juice is the star product in the season and when the season is of this

    becomes the Cash cow product

    SWOT ANALYSIS (ACCORDING TO THE

    COMPANY)

    Strengths

    Conveniently placed factory

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    Pure and natural products

    Qualified sales staff

    Strong financial backup

    Good distribution net work

    Effective advertisement campaign

    Weakness

    Due to high rate of taxes our process are higher

    Tax evaders sell product on much less prices and retailers blackmail for better profit

    margins

    Opportunities

    Expansion of distribution net work

    Diversification of product

    Addition of new varieties

    Modification according to present requirement

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    Threats

    Discount offered by competitors

    Low quality food products on cheap prices

    WTO

    Less awareness of health

    Nutritional facts of products with consumer

    SWOT ANALYSIS (ACCORDING TO THE GROUP)

    Strengths

    The Name of the company Shezan

    One of the oldest company in private sector

    Using foreign technology

    The honest and determined employees

    A global business

    ISO certificated

    They are using near to pure Ingredients

    No complains on the quality

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    Weaknesses

    Internal environment is not so good

    Advertisement is weak

    Distributors are not impressive

    The sales manager have no much experience in this field

    Product is promoting mainly in teenagers

    Opportunities

    They can introduce the Shezan twist in unready form

    By increasing the advertisement, possibly the sales will increase

    They can introduce this in 1 Liter packing

    More and new flavor can be introduced

    They can introduce these twist juices in powder form

    Threats

    High taxes on them

    They cant export without the permission of the Government

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    The Currency Value of the Pakistan is low

    This product is seasonal

    They are paying high taxes in exporting

    Discount offered by the competitors

    Conclusion

    According to our group mates after visiting the company and taking information from the

    market we have concluded that:-

    They are going good but have to improve internal environment

    They have to improve their distributor sector.

    They have to make new strategy for the competitors like Nestle

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    They have large capital , so they have to spend more money in the

    advertising field

    They have to introduce New flavor In the market

    They can introduced these twist juices in 1 Liter packing

    They can introduce these juices also in powder form.

    Recommendations

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    As we have mentioned that Shezan needs to improve its distribution strategy.

    Shezan is targeting youngsters as a potential and big market for its twist juice so if

    company supply directly to the schools, colleges and universities it removes

    intermediaries and due to high profit ratio caf owners will promote Twist

    compared to other juices.

    Company Owned

    Distribution House

    Another important recommendation we want to give is this that Shezan need to

    come up with a different kind of packing. Juice packing with straw is not

    convenient for consumer as sometimes juice fell when we insert straw and

    sometimes some juice still remain in the pack that cannot come up with the straw.

    To resolve this issue Shezan must introduce packing with cap on it in spite of using

    straw. Quantity should be increased to 300ml and price should be Rs. 20/-

    Prepared By:

    [email protected]

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    Schools

    Colleges

    Universities

    mailto:[email protected]:[email protected]
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    [email protected]

    mailto:[email protected]:[email protected]