SHON EDWARDS PROFESSIONAL EXPERIENCE

Ultimate Software, Atlanta, GA

Payroll Specialist Transition 9/2014-Present ▪ Processed Payroll for over 1600 hourly and salaried employees ▪ Managed internal and external auditing and payroll process ▪ Created spreadsheets and import files to clients specifications ▪ Created ad hoc reporting for payroll auditing and accurate processing ▪ Outlined new auditing process ▪ Worked directly with 3rd party vendors to complete payroll and auditing process ▪ Supervised team of three employees on auditing and processing payroll ▪ Conducted and processed performance review ▪ Integral part of on-boarding process

Account Manager 9/4-2012/-9/2014

▪ Troubleshoot payroll related issues for a 20+ client base ▪ Investigate system and software concerns and bring to speedy resolution ▪ Work closely with all departments to elevate and escalate client concerns ▪ Trained client on detailed system functions ▪ Maintained weekly conference calls with clients to address new and existing issues ▪ Performed Adjustments and Ad-hoc reporting for year -end processing ▪ Worked in SQL to troubleshoot and resolve issues ▪ Assisted client with Open Enrollment Processing ▪ Created and Imported client files for PTO update ▪ Mapped GL changes and corrections

Hospitality Staffing Solutions, Atlanta, GA

Payroll-Audit/Compliance Team Lead 8/2010-9/2012 ▪ Processed Payroll for 1600 hourly and salaried employees ▪ Managed internal and external auditing and payroll process ▪ Created spreadsheets and ad hoc reporting for payroll team ▪ Outlined new auditing process ▪ Supervised Drug testing process ▪ Worked directly with 3rd party vendors to complete payroll and auditing process ▪ Supervised team of three employees on auditing and processing payroll ▪ Conducted and processed performance review ▪ Integral part of on-boarding process ▪ Provided team-building as well as disciplinary action when needed up to and including termination

5/2010-8/2010 Payroll-Garnishment Team Lead III ▪ Processed payroll for over 9000 employees ▪ Managed Garnishment and Employment Verification process ▪ Processed and garnishments liens and levies for 400 employee’s ▪ Approved court orders for payment ▪ Communicated with 3rd parties concerning income deductions and garnishments ▪ Prioritized deduction order and ensured data entry accuracy ▪ Created Ad hoc garnishment reports as needed ▪ Handled unemployment hearings and disputes

2430 Hillcrest Dr East Point, GA 30344 (404) 291-1114 shon.edwards@att.net

▪ Completed background and credit checks for potential employees ▪ Processed Payroll using PeopleSoft

Professional Consultant, Atlanta, GA 4/2008 – 4/2010 Joyner Enterprises, Tucker, GA – Payroll Supervisor (part-time/contract), 12/2009 - 4/2010 ▪ Process payroll for 250 employees ▪ Create and manage hiring documentation ▪ Audit reports to ensure payroll accuracy ▪ Create employee manual ▪ Verify bank deposits ▪ Create spreadsheets for ad hoc reporting ▪ Maintained employee files

Tenet Healthcare Corp., Griffin, GA - Payroll Coordinator (contract), 6/2009 - 10/2009 ▪ Process payroll for over 800 employees ▪ Process garnishment orders ▪ Process daily manual checks ▪ Review audit reports to ensure payroll accuracy ▪ Process Daily Budget and Manpower reports ▪ Maintained payroll filling system

Namasco, Alpharetta, GA - Payroll Administrator (contract), 6/2008 - 1/2009 ▪ Process payroll for over 2500 multi-state employees ▪ Process garnishment orders ▪ Process daily manual checks ▪ Review audit reports to ensure payroll accuracy

ETrade, Alpharetta, GA - Payroll Specialist III (contract), 3/2008 - 5/2008 ▪ Process payroll for over 500 multi-state employee’s ▪ Process garnishment orders ▪ Process daily manual checks ▪ Review audit reports to ensure payroll accuracy

ADP, Alpharetta, GA 4/2005 - 3/2008 Payroll Specialist II ▪ An $8.5 billion information-based Company with over 590,000 clients worldwide specializing in advanced, em-

ployer-related functions that require extensive transaction processing, record-keeping, technology, up-to-date best practices and information reporting.

▪ Process payroll for over 13,000 multi-state employees ▪ Process garnishment orders ▪ Process daily manual checks ▪ Review audit reports to ensure payroll accuracy

HMS Host, Atlanta, Georgia 9/2002 - 4/2005 Payroll Specialist ▪ A leading Brand Management company that represents over 100 ▪ Food-beverage and retail chains located in airports, malls and travel ports worldwide. ▪ Processed payroll for over 1,500 hourly and salaried employees ▪ Responsible for timely imports and exports of all relevant payroll information ▪ Researched and resolved payroll inquiries and processed corrections ▪ Coordinated manual check distribution ▪ Processed Payroll Using PeopleSoft 8.3

Norred & Associates, Atlanta, Georgia 1/1999 - 9/2002 Payroll Coordinator ▪ The third largest privately owned Security Company in Atlanta, Georgia. ▪ Processed payroll for over 1,000 hourly and salaried employees ▪ Maintained complete and accurate employee personnel files ▪ Administered vacation, sick, bonus and overtime to eligible employees

▪ Implemented electronic funds transfer

Quest Communications, Forest Park, Georgia 2/1998 - 12/1998 Customer Service Supervisor ▪ Supervised call center for prepaid phone cards ▪ Worked to resolve customer issues in a timely manner ▪ Supervised group of 10 employees ▪ Prepared ACD report ▪ Scheduled staff as needed for peak calling times

HAP (Health Alliance Plan), Detroit, MI 4/1996 - 2/1998 Member Service Representative III ▪ First point of contact for member questions regarding health benefits ▪ Fielded member inquiries and provided accurate and timely responses

Education Michigan State University Wayne State University Preparing for CPP Certification TECHNICAL SKILLS ADP/PayExpert, PeopleSoft ADP Enterprise (EV4/EV5), Pay/Force, Kronos,Ulti Pro, Citrix, Excel, EasyPay, Avionte, ReportSmith, Concur, Clarify, HRMSWEB, Visionware, KRONOS, E-Time and MS Office Suite, Internet ,Quip,Box MS Suite