Shoplifting Prevention

TrainingInstructor:

DEMO VERSIONhas 15 of 65 slides

Your Company LogoShoplifting Prevention

TrainingInstructor:

“Your Company Name”Presents

Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives

• Financial Cost

Why Should You Care:

• Job Security

• Personal Safety

• Moral and Legal Issues

Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives

• Proper action to take after a shoplifting incident

• Preventative shoplifting measures

• Recognizing a potential shoplifting situation

• Proper action to take during a shoplifting incident

Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives

• The Law & Apprehension

• Shoplifting Facts

• Elements Of Shoplifting

• Who is a Shoplifter

• What To Look For

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

Internal Theft35% - 40%

External Theft35% - 40%

Vendor Fraud7%

Paperwork Error20%

Approximate Retail ShrinkageYear 2012 in %

• Shoplifting has more than doubledsince 2000

Source: “Information and statistics provided by the National Association for Shoplifting Prevention (NASP) a nonprofit organization providing research-based shoplifting prevention initiatives including education, prevention, justice and rehabilitation programs

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

• Shoplifting is the most costly property crime in North America

• In the United States more than $13billion worth of goods are stolen from retailers each year.

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

• Approximately 1 in 10 customers is a potential shoplifter

• Men and Women shoplift about equally as often

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

• Shoplifters steal from all types of stores

• Shoplifting is most active in the month of December

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

• In 2012 it was estimated that shoplifters stole approximately $ 252.00 per incident

• An estimated 5 – 7 cents of everydollar a store charges is a built in cost to cover shrinkage

Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics

• Shoplifting is Stealing and is a Criminal Act

Elements of ShopliftingElements of ShopliftingElements of ShopliftingElements of Shoplifting

• A shoplifter must have the merchandise in his/her possession when being detained for the offense

Important Note:

Elements of ShopliftingElements of ShopliftingElements of ShopliftingElements of Shoplifting

• There is no real profile for a shoplifter. Contrary to the stereotype, shoplifters come from all walks of life and range from the well-to-do to the homeless

Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile

People can be generalized into three major categories

• Those who will never steal

• Those who usually will not steal but may be tempted if the opportunity presents itself

• Those who will steal

Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile

There are two types of Shoplifters

• Type A - Impulse Shoplifter - Usually a law abiding citizen who falls prey to human frailty

• Type B - Chronic Shoplifter • Kleptomaniac

• Chronic Compulsive Thief• Professional Shoplifter

Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile

The Licensed Versionof the Shoplifting PreventionTraining Program contains all

PowerPoint Slides

Instructor:

DEMO VERSION