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1 SHOPPER 2.0 Reimagining Our Approach To Marketing and Data Integration

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Page 1: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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SHOPPER 2.0Reimagining Our Approach To

Marketing and Data Integration

Page 2: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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BRIAN KITTELSONSVP, COMMERCIALIZATION AND SHOPPER SERVICES

SCOT WHEELERSVP PLATFORMS & ANALYTICS

Page 3: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Accelerate Growth At Greater Marketing Efficiencies

Deepen Retail Relationships

GOAL

Page 4: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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traditional marketing methods are failing.

• One scale message pushed to the many

• Siloed elements of the marketing mix

• Shopper can be a tactical afterthought

• Mired down with lack of agility

• Lack of timely performance transparency

Page 5: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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SOLO BRAND INITIATIVES

MULTI-BRANDSOLUTIONS

TOTAL STOREEVENTS

CATEGORYDESIGN

SHOPPER TODAY

Retailer Centric Shopper

(Amplify Merchandising) (Shopability)

Retailer

Partnership

Not Required

Page 6: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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WHAT WE SEE

Shopper initiatives not linked to brand or category strategy

Little to no measurement

Questionable returns on shopper investment

Page 7: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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WE BELIEVE THERE’S A BETTER WAY

Page 8: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Become Data Driven Marketers

Rethink The Marketing Model

Dynamic Data Integration

Page 9: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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One TargetOne Primary Message

Motivation 1

Motivation 4

TRADITIONAL “CAMPAIGN” APPROACH

Motivation 2

Motivation 3

$10MM $10MM

MARKETING TO MOTIVATIONS

RETHINKING MARKETING

Page 10: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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IDENTIFYING GROWTH MOTIVATIONS

GOALIdentify underserved growth motivations

STRATEGY APPLICATION• Consumer • Category• Shopper• Innovation

Healthy Momentum Power Lunch

Page 11: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Healthy MomentumQuickly replenish my body with the fuel that it needs

with a satisfying meal to prolong my feelings of

accomplishment, motivation and energy

Freedom to SplurgeMake it easier to make a healthy meal so I can

feel more balanced in my life

Power LunchMake it easy to pack or make a satisfying lunch that

will give me energy throughout my day and make me

feel proud of my choice.

MARKETING TO MOTIVATIONS

Page 12: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Healthy Momentum

Power Lunch

Full Funnel Marketing Mix Design- ATL/BTL

Category Growth Strategy• Solo Brand Initiatives • Multi-Brand Solutions• Scale Events• Category Design• Brand Innovation

MOTIVATION DRIVEN STRATEGY

Page 13: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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DATA INTEGRATION

Page 14: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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PERPETUAL OPTIMIZATION MODEL

Data Intelligence Marketing Mix

ConsumerShopper

PromotionTrade

XM

TargetsPerformance

PredictionPersonal

InsightsStrategy

Experience Planning

ContentProduction

Data/Insights Informing Execution

More Real Time Integrated Learnings

Page 15: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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DATA-DRIVEN EXECUTION (DDXTM) PLATFORM

Page 16: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Understand the opportunity to increase sales through alignment of opportunity to motivations

ANALYTICS

Page 17: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Point all marketers at the same motivational segments, with the same information

SEGMENTS

Page 18: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Evaluate spend scenarios accounting for channel (reach) and motivational (content) impacts

ALIGN

Page 19: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Connect all marketing activity in a central planning ‘hub’ aligning spend, timing and content for targets

HUB

Page 20: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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Understand the story of performance across multiple channels, tactics and targets

DASH

Page 21: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

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BENEFITS

Integration of consumer, shopper, category and trade strategy

Transparency of business objective, tactics and KPIs

More real time understanding of mix impact, including shopper activities

Increased marketing efficiency and effectiveness

Category growth for retailers

Page 22: SHOPPER 2 - swoogo.s3.amazonaws.com · Integration of consumer, shopper, category and trade strategy Transparency of business objective, tactics and KPIs More real time understanding

BALTIMORE+BOULDER+BUFFALO+CHICAGO+MONTREAL+NORWALK+PORTLAND+TORONTO

THANK YOU

BALTIMORE+BOULDER+BUFFALO+CHICAGO+MONTREAL+NORWALK+PORTLAND+TORONTO