should i stay or should i go v0.11-static...more about andreas linkedin teklink leadership team....
TRANSCRIPT
1TekLink International Confidential
Your Trusted Analytics and Planning Partner
Should I Stay or Should I Go?
Thoughts on Data & Analytics for SAP Clients
Andreas WilmsmeierManaging Director / VP Europe
Email: [email protected]: +41 79 873 4317
2TekLink International Confidential
Speaker Introduction
Andreas WilmsmeierManaging Director, TekLink International AG
As the Managing Director of TekLink International AG, Andreas Wilmsmeier has been consulting SAP customers in various industries, in Germany, Switzerland and worldwide for over 20 years in relation to the strategic alignment, implementation and operations of their Data & Analytics solutions.
As a speaker of the DSAG "Business Analytics Platform" the Swiss “Business Analytics” chapter he is in constant exchange with SAP and has significantly contributed to the DSAG White Paper on"Future-Oriented Analytical Platforms". He is a co-author of “Mastering the SAP Business Information Warehouse”.
More about Andreas LinkedIn
TekLink Leadership Team
3TekLink International Confidential
TekLink - At a Glance
WHO
WE
ARE
17 Yrs.
A Global Analytics and Business Planning Services Provider and
Thought Leader since 2003
240+ 1200+ 100%
80+%260+ 75+ 96%
WHA
T W
E DO
BI Strategy and Advisory
PART
NER
S
OrganicGrowth
Analytics & PlanningResources
SuccessfulProjects Referenceable Clients
GlobalEmployees
Fortune 500 Clients Largest Staffing on a Client RepeatEngagements
Global Locations: USA | India | Switzerland | UK | Germany Corporate Headquarters: 4320 Winfield Rd, Suite 215, Warrenville, IL 60555, USA www.teklink.com
Core BI Application
Development
Trade Management Applications
Enterprise Planning Solutions
Big Data and Advanced Analytics
Application Management
Services
Data Visualization
Cloud Platform and Technical
Services
4TekLink International Confidential
TekLink Global Presence
Global Delivery Center§ HyderabadSatellite Office§ Gwalior, India
European Headquarters§ Switzerland
Regional Offices§ United Kingdom§ Germany
Corporate Headquarters§ Warrenville, IL USASatellite Office§ Chicago, IL USA
5TekLink International Confidential
Should I Stay Or Should I Go?
6TekLink International Confidential
§ Cloud is driving a more diversified solution landscape
§ Massive volumes of diverse data have become accessible
for analysis (IoT, social, unstructured, …)
§ All adding to the challenge of data integration, data
harmonization and data quality
§ Higher skilled business users: Self service, agile, quick
response, high complexity, …
§ Variety of analytic solutions is increasing: Various front
ends, embedded, data warehouse / big data based,
AI/ML, …
§ Automation of business processes or process steps (RPA)
Trends and Challenges Illustrated
Internet of Things
Cloud Apps
Legacy
Big Data
SAP Ariba
Cloud Platforms
7TekLink International Confidential
Trends and Challenges Illustrated
Internet of Things
Cloud Apps
Legacy
Big Data
SAP AribaResulting Key Questions?
§ (Advanced) Analytics: What, where and how?§ Data Management: Where and how to store or
integrate?
§ Data Catalogue: Where to find what?§ Governance: How to control this?
How is SAP set up to help with these challenges?
Cloud Platforms
8TekLink International Confidential
Irritations Among SAP Customers…
UNCERTAINITY
§ Perceived push for “Cloud Only”, while Cloud not quite ready (e.g. SAC)
§ Announcement of SAP Data Warehouse Cloud questions BW
§ Sunsetting of Lumira
§ Reduction of investment into BusinessObjects
§ General confusion about planning landscape (SAC, BPC, ...) where is this heading?
§ Positioning of Data Hub / Data Intelligence
§ SAP acquisitions vs. ongoing product development
§ SAP Business Suite 7 End of Maintenance (anyDB)
§ …
CUSTOMERS
9TekLink International Confidential
What We See @ Our Customers
InvestmentsDelayed
Tech
nica
lSe
rvic
es
Application
Managed
Investments in Data & Analytics are getting delayed
§ S/4HANA is on a solid track, replacing ECC – but slower than hoped for and reducing investments into Data & Analytics
§ Out of the box / Embedded analytics is reducing the need for Data & Analytics projects
§ SAC is picking up after being viewed sceptically, still has some way to go
§ Investments into BO and BPC slowing
§ SAP centred Data & Analytics projects on a holding pattern (waiting for DWC, dragging out BW/4HANA adoption)
§ Data Hub / Data Intelligence have been starting slowly
§ SAP Cloud Platform mostly used for development closely related to SAP; struggling for broader use
10TekLink International Confidential
What We See @ Our Customers
Advisory
Services
Movingto Cloud
Func
tiona
lSe
rvic
es
Moving to Cloud?
§ Initial data privacy / security concerns are slowly fading / local data centresaddress the issue
§ Cloud business benefits are not always obvious (sometimes don’t exist)
§ A move to the Cloud is a significant Investment – Some take a fresh look and consider alternatives (e.g. HR, CRM, BW)
11TekLink International Confidential
What We See @ Our Customers
Advisory
Services
Competition
Func
tiona
lSe
rvic
es
Competition is aggressively going after the business
§ Non-SAP platforms offer strong, mature competition
§ Growing use of MS Azure, AWS, GCP and others as Data Lakes, AI/ML platforms, … over the last few years
§ Open interfaces, CDS views, … make it easier to digest SAP data, reduce dependency on SAP integration
§ Much lower barrier of entry for prototyping, PoCs, temporary needs and productive facilitates innovation
12TekLink International Confidential
§ Traditional Reporting & Analytics
§ Self-Service Analytics
§ Data Exploration§ Interactive
Analysis§ …
§ Assisted analytics (review, analysis and management of data)
§ Automate steps of the data analysis
§ Conversational interfaces
§ Text analysis§ …
§ Data Science, Data Exploration driving development of AI models for new business cases
§ Typically in a Data Lake / Big Data environment
§ Driven by AI&ML experts
§ Operationalized data flows and AI model execution
§ Monitoring and continuous improvement of AI models.
§ Load balancing runtime environments
Automation of business processes:§ Traditional RPA§ RPA based upon
AI & ML services
Segments of Data and AnalyticsD
ATA
CA
TALO
GU
EA
GILE
GO
VE
RN
AC
NE
D A T A M A N A G E M E N T , D A T A I N T E G R A T I O N , C O R P O R A T E M E M O R Y
Reporting, Analysis &
Collaboration
Augmented Analytics
DevelopingData Science
Business Cases
Deploy / Refine AI & ML
Models
EmbeddingAI & ML in Processes
13TekLink International Confidential
§ SAP Analytics Cloud (+Planning)
§ SAP Fiori (e.g. loosely integrated with S/4HANA)
§ MS PowerBI§ Tableau§ (others available)
§ SAP Analytics Cloud
§ MS PowerBI(with Azure)
§ Tableau (with Tableau Server)
§ Data Intelligence§ HANA PAL/APL§ MS Azure§ AWS, GCP§ Hadoop§ Local platforms for
small scale projects
§ Data Intelligence§ HANA PAL/APL§ MS Azure§ AWS, GCP§ Hadoop
§ SAP delivered automations (e.g. S/4HANA based invoice matching)
§ 3rd party RPA Tools§ Custom solutions:
E.g. Customer service hotline spare parts image recognition
Segments of Data and AnalyticsD
ATA
CA
TALO
GU
EA
GILE
GO
VE
RN
AC
NE
D A T A M A N A G E M E N T , D A T A I N T E G R A T I O N , C O R P O R A T E M E M O R Y
Reporting, Analysis &
Collaboration
Augmented Analytics
DevelopingData Science
Business Cases
Deploy / Refine AI & ML
Models
EmbeddingAI & ML in Processes
14TekLink International Confidential
Data Catalogue - The White Spot D
ATA
CA
TALO
GU
E
§ Challenges§ Documentation is frequently outdated, incomplete, of poor quality, or is not easily accessible§ Data & Analytics tools mainly support technical/operational meta data – not business level meta data§ Meta data is spread across multiple platforms, applications, front ends, … and hard to integrate§ ROI is questioned: Significant license, infrastructure, implementation, support, ongoing meta data maintenance
§ SAP Options§ SAP solutions do support meta data: SAC, DWC, BW, S/4HANA, Data Intelligence, …§ SAP is adding business meta data management capabilities to e.g. SAC, DWC, …§ The closest to a more comprehensive catalogue is the “Analytics Catalog” in SAC (but limited)§ All major Data & Analytics products offer comparable meta data capabilities
§ Recommendations§ Evaluate 3rd party vendors who offer a range of solutions from simple “Report Catalogues”, to comprehensive “Data
Catalogues” and to AI/ML based “Data Fabric” solutions trying to detect connections between data points§ A fully consistent, complete and correct catalogue of meta data will not have a positive ROI and will slow down your
data & analytics activities - Doing nothing is also not an option§ Identify the right balance between doing nothing and going over the top, re-use existing documentation, initial focus
on reporting & analytics artefacts, extend as you go
Business level meta data is the key for effective self-service analytics
15TekLink International Confidential
DA
TA M
AN
AG
EM
EN
TData Management, Data Integration and Corporate Memory
Future of Data Warehousing § Data Warehousing is still needed for data integration & corporate memory§ Virtualized concepts will become more important, reducing data redundancy§ We expect Data Warehouse and Data Lakes to merge in the mid term
SAP Data Management§ SAP Business Warehouse (BW/4HANA) – Fairly safe bet, support is extended until 2040§ SAP HANA DB – Safe bet, basis for all SAP solutions going forward, less for § Data Warehouse Cloud – Not yet enterprise-ready, promising for Data Warehousing, less for AI/ML§ Data Intelligence (Data Hub) – Organizing data pipelines (no storage)à We don’t expect SAP AI/ML (HANA or DI) or SCP to become a major contender for custom solutions. We do expect these
SAP technologies will play a significant role in SAP standard and related applications
MS Azure§ Currently, clearly the leading option for Cloud based Data & Analytics solutions in our base of SAP customers§ Based upon well-established Microsoft and Open Source technologies§ Low starting price and the PowerBI similarity to MS Excel are helping
Other Platforms§ Depending on corporate strategy AWS, GCP, … largely at eye level with MS Azure§ Cloudera Data Platform – trying to establish Hadoop as a Cloud § On-premise – on the decline, due to complexity
16TekLink International Confidential
Agile Governance - Balancing Stability and AgilityA
GIL
E G
OV
ER
NA
CN
E
§ Stable Environment § Any changes to follow a strict governance§ Adequate testing and formal approvals required§ Formal SLAs in place, varied based on requirements§ Establishing a set of reference reports for core KPIs
§ Agile Environment§ Local or individual developments§ Re-use of / access to existing, stable Data & Analyses§ Guidelines should be followed, but not mandatory§ Testing, approvals and SLAs as per local business requirements
§ Fast Environment§ Typically used for Data Science or other development purposes§ Full flexibility to change / add local/individual Data & Analyses§ No formal SLA in place, owner takes responsibility
§ Avoid “mushrooming” § Retrofit process to merge / migrate Data & Analyses from “Fast” to “Agile” to “Stable”§ Handover to AMS (in stable environment)§ Housekeeping process to remove deprecated data / solutions
Stable, CentrallyManaged
Data
Agile, Extended
Data
Fast,Explorative
Data
17TekLink International Confidential
Summary
§ There is no silver bullet, no one tool or solution that is perfect for all needs
18TekLink International Confidential
Summary
§ There is no silver bullet, no one tool or solution that is perfect for all needs
§ Digital transformation is all about business innovation à Business and IT need to collaborate closely
§ Implement a “Try and Fail Fast” culture, establish clarity about the business case
§ Appropriate governance is key to staying agile, to self-service while controlling cost, risk and complexity
§ Establish a core enterprise architecture and roadmap (driven by IT, usually not all SAP), allow for specific solutions where there is a business case
§ After recent executive management changes, SAP seems to be re-focusing on their core strengths: An integrated set of core enterprise solutions and packaged applications
§ The dust is settling: Essential components are there to stay: SAP HANA, SAP BW, SAC, DWC (likely), Data Intelligence and will be used by SAP as part of their standard application development.
19TekLink International Confidential
Should I stay or should I go?
TekLink Is There To Help …
§ … review your current solution landscape with market trends, business needs, constraints, … in mind and help you update your strategy, architecture & roadmap
§ … review and update your governance to facilitate self-service, agility, flexibility
§ … review and define your approach for meta data management - for and beyond analytics
§ … implement, develop & sustain your data, analytics and planning solution in a global delivery model
The Clash, 1981
No need to go, no need to stay at all cost - accept a set of solutions § SAP is still first choice for many customers for everything around core
enterprise backend applications and related analytics.à But not the exclusive solution
§ Many choose additional / alternate platforms for AI/ML business casesà MS Azure is the clear leader at this point
§ Many choose additional / alternate front ends for reporting & analyticsà MS Azure is the clear leader at this point
§ And many choose to adopt additional tools, platforms, solutions for specific use casesà We have a number of relevant software vendors presenting here today
20TekLink International Confidential
Thank You for Attending Our Session on the Future of SAP Data & AnalyticsFor More Information or Additional Support from TekLink Click Below