shrm cleveland v4 · turning data into actionable analytics cleveland shrm may 31, 2017. 2 ... next...

Turning Data Into Actionable Analytics

Cleveland SHRM

May 31, 2017

2

© Copyright 2017 Truven Health Analytics, part of the IBM Watson Health™ business

Truven Health Analytics was acquired by IBM in 2016 to help form a new business, Watson Health. Watson Health aspires to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and cognitive insights.

3


Meet Your Speaker

Deb BanionSenior Director, Analytics and Consulting

Truven Health Analytics since 1997

4


Agenda

Who is Truven Health? Who is Watson Health?

How Do We Achieve Actionable Analytics?

What Will Be Different About Analytics in the Future?

5


Watson Health Overview

6


IBM’s Commitment to Healthcare

$4Bdata/cloud/engagement investment in 2015

92of the top 100 healthcare organizations

5,000Employees

100+million patients clinical data set

46IBM Cloud datacenters worldwide by 2015

Partnershipswith Apple, J&J, Medtronic

“We will do our part to change the face of healthcare.”Ginni RomettyChief Executive OfficerIBM

7


Recent Investment / Acquisitions

Helps enables governments to serve citizens better by adopting more intelligent and efficient ways to assess needs, execute social programs and maximize program results

Helps provide clients the evidence-based answers they need to improve healthcare quality and access while controlling costs

Helps expands the reach of health insights to build a more complete picture of the individual or population in order to improve wellness

An IBM Company

Helps improve patient care by helping providers and teams to coordinate care and engage patients to positively influence population health

Helps provide clients the ability to “see” by bringing together advanced analytics and cognitive capabilities with a growing body of data and images

8


Truven Health Analytics

SSAE 16certified

100,000households surveyed

Reaching more than 20M

consumers with our price transparency

solution

30+years of

experience

150Mlives in our

Marketscan®

databases

Over 400employer customers,

including 25%

of the Fortune® 500

20,000 files/month received from

450+data suppliers

3,000unique measures

9


Actionable Analytics

10


Think Like a Scientist

Ask A Question

Do Background Research

Construct a Hypothesis

Test With an Experiment

Procedure Working?

No YesTroubleshoot procedure. Carefully check all steps

and set-up.

Analyze Data and Draw Conclusions

Results Align with Hypothesis Results Align Partially or Not at All with Hypothesis

Experimental data becomes background

research for new / future project. Ask new

question, form new hypothesis, experiment

again!

COMMUNICATE RESULTS

11


“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask…”

- Albert Einstein


12


Clearly Define the Business Question

Stress Resilience

Value Based BenefitsOnsite Clinic PC

MH

s

Exci

se T

ax

Cost Trend Management

Con

sum

eris

m

Chronic ConditionsCDHPPrice Transparency C

ost

Shar

ing

Hig

h C

ost C

laim

ants

SpousalSurcharge

Telehealth

ACOs

Prio

r A

utho

rizat

ion Narrow

NetworkSpecialty Pharmacy

COEsLife

styl

e R

isk

Employee Productivity

Compliance ACA

13


Employer Business Group Intelligence

Organizational Culture

Industry Consultants

Health Care Providers

Government

Action Paths by Partner

Health Plan Carriers

Research Your Options

14


Develop a HypothesisMerriam-Webster’s Definition of hypothesis

1a : an assumption or concessionmade for the sake of argument

1b : an interpretation of a practical situation or condition taken as the ground for action

https://www.merriam-webster.com/dictionary/hypothesis

15


The Data ExperimentWhat data are available?

16


17


Choose Action

18


The Future of Analytics

19


Next generation analytics and reporting

Summer 2017: Next Generation Reporting

Projected 2018: Cognitive Analytics

Today:Interactive Reporting

• Enhanced content, insights, and visualizations

• Self-service dashboard creation• Personalized portal access

• Ability to handle structured and unstructured data

• Advanced predictive and cognitive analytics

• Natural language processing

• Foundational analytic content • Interactive dashboards• Role-based security

20


The Next Generation: Interactive Reporting

21


Analytic Journey

Retrospective Reporting

Foundational Analytics

• What happened?• When and

where?• How much?

Enterprise-wide Data Insights

Business Intelligence

• What is happening?• Who is at risk?• What does it cost?

Proactive Interventions and

Improved Outcomes

Predictive & Prescriptive

• What will happen?• Who will be at risk? • Where to optimize

care for patients? Dynamic Learning for Optimal Care

Guidance

Cognitive

• What is the optimal treatment based on knowledge & evidence?

• Why is this the best protocol or treatment?

22


Watson is a computer system capable of answering questions in natural language


23


What is cognitive?

LearnsDecisions made by leading experts feed the engine. Watson learns & improves over time.

UnderstandsWatson can read & understand documents & data – both structured & unstructured – at a massive scale.

ReasonsWatson searches & analyzes data, returning evidence-based recommendations.

24


Interactive Reporting: Trend Drivers

25


Interactive Reporting: Eligibility

26


Interactive Reporting: Clinical Management

27


Interactive Reporting: Savings Opportunities

28


Interactive Reporting: Savings Opps (cont.)

29


Cognitive Analytics

Watson Returns Relevant Answers

30


Cognitive Analytics: Total Spend

Expanded Question &

Visualization

31


Cognitive Analytics: Total Spend Alternative View

Alternative View with Revised Question

32


Next Steps

33


Legal Disclaimer

© Copyright 2017 Truven Health Analytics, part of the IBM Watson Health business

IBM, the IBM logo and ibm.com are trademarks of IBM Corporation in the United States, other countries or both. Truven Health Analytics and its respective logo are trademarks of Truven Health Analytics in the United States, other countries or both. All other company or product names are registered trademarks or trademarks of their respective companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.

The information in this document is provided “as is” without any warranty, express or implied, including without any warranties of merchantability, fitness for a particular purpose and any warranty or condition of non-infringement. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.

The client is responsible for ensuring compliance with all applicable laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on the specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM product and programs

Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated or misused or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service or security measure can be completely effective in preventing improper use or access. IBM systems, products and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM does not warrant that any systems, product or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.

shrm cleveland v4 · turning data into actionable analytics cleveland shrm may 31, 2017. 2 ... next...

Documents