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SHRM Survey Findings: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies October 3, 2012 In collaboration with and commissioned by Achieve

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SHRM Survey Findings: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies

October 3, 2012

In collaboration with and commissioned by Achieve

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• This is the fourth part of a series of SHRM/Achieve survey findings titled “Changing Employee Skills and Education Requirements.” These results look at training budgets, resources and strategies.

• The following nine industries were included in the sample. Overall results are reported first, followed by industry-specific results for the following industries:

Construction, mining, oil and gas

Federal government

Finance

Health

High-tech

Manufacturing

Nonprofessional services

Professional services

State and local government

Introduction

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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• Did most organizations have a training budget in 2011? The majority of organizations (57%) did have a training budget, though there was some variation among industries.

• What industries were most likely to have a training budget in 2011? Industries most likely to have a budget set aside for training were state/local government (72%), federal government (70%) and finance (59%).

• What industries were least likely to have a training budget in 2011? Organizations in construction, mining, oil and gas (49%) and manufacturing (49%) were least likely to have a training budget in 2011.

• What was the median total training budget for organizations in 2011? $50,000 was the median total training budget across industries in 2011.

• What industries had the highest median training budgets in 2011? High-tech ($82,500), federal government ($75,000) and finance ($62,500).

• In 2011, what were the median total training budgets for organizations of different sizes?

– 1 to 99 employees: $20,000– 100 to 499 employees: $32,500– 500 to 2,499 employees: $75,000– 2,500 to 24,999 employees: $150,000– 25,000 or more employees: $200,000

• Overall, do most employers dedicate training dollars to remedial education to make up for a lack of basic skills? No. Only a small percentage of organizations’ training budgets are dedicated to remedial education (a median of 1% and a mean of 7% across industries and organization sizes).

• Where do employees receive their training? The majority (81%) of employees are trained on-site, followed by employer-provided off-site training (57%) and technical or community colleges (44%).

Key Findings

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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Did your organization have a training budget in 2011?

All industries (n = 3,319)

State/local government (n = 544)

Federal government (n = 185)

Finance (n = 348)

Nonprofessional services (n = 242)

Health (n = 429)

High-tech (n = 316)

Professional services (n = 518)

Construction, mining, oil and gas (n = 334)

Manufacturing (n = 403)

57%

72%

70%

59%

56%

55%

53%

51%

49%

49%

Note: Percentages represent respondents who answered “yes.”

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Industry Median MeanStandardDeviation

Minimum Maximum

All industries (n = 1,880) $50,000 $952,157 $12,176,362 $99 $400,000,000

Construction, mining, oil and gas(n = 162)

$50,000 $900,081 $3,643,882 $5,000 $32,000,000

Federal government (n = 128) $75,000 $4,708,122 $28,942,677 $1,500 $300,000,000

Finance (n = 204) $62,500 $464,917 $1,934,676 $99 $20,000,000

Health (n = 236) $50,000 $429,082 $2,148,902 $99 $30,000,000

High-tech (n = 166) $82,500 $695,443 $3,102,737 $2,000 $30,000,000

Manufacturing (n = 198) $45,000 $2,238,545 $28,426,488 $99 $400,000,000

Nonprofessional services (n = 135)

$25,000 $347,003 $1,211,438 $2,500 $10,000,000

Professional services (n = 262) $40,000 $308,836 $1,634,052 $99 $25,000,000

State/local government (n = 389)

$45,000 $408,893 $3,218,211 $500 $53,000,000

What was your organization’s total training budget in 2011, approximately?

Note: Only respondents whose organizations had a training budget in 2011 were asked this question.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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Organization Size Median MeanStandardDeviation

Minimum Maximum

All Industries (n = 1,833) $50,000 $970,427 $12,330,812 $99 $400,000,000

1 to 99 employees (n = 393) $20,000 $32,848 $40,176 $2,000 $250,000

100 to 499 employees (n = 592) $32,500 $328,581 $3,962,200 $500 $80,000,000

500 to 2,499 employees (n = 389) $75,000 $1,333,381 $20,281,289 $99 $400,000,000

2,500 to 24,999 employees (n = 338) $150,000 $1,494,081 $4,937,848 $99 $50,000,000

25,000 or more employees (n = 121) $200,000 $4,526,273 $28,751,593 $2,000 $300,000,000

What was your organization’s total training budget in 2011, approximately?

Note: Only respondents whose organizations had a training budget in 2011 were asked this question.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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Industry Median MeanStandardDeviation

Minimum Maximum

All industries (n = 1,856) 1% 7% 13% 0% 100%

Construction, mining, oil and gas(n = 161)

5% 9% 16% 0% 100%

Federal government (n = 128) 5% 9% 14% 0% 98%

Finance (n = 200) 4% 8% 13% 0% 99%

Health (n = 233) 1% 6% 10% 0% 75%

High-tech (n = 164) 0% 4% 11% 0% 100%

Manufacturing (n = 197) 5% 9% 14% 0% 99%

Nonprofessional services (n = 135)

0% 7% 15% 0% 95%

Professional services (n = 261) 0% 5% 12% 0% 100%

State/local government (n = 377)

0% 6% 12% 0% 100%

Approximately what percentage of this budget was for remedial education (e.g., basic math, communication skills)?

Note: Only respondents whose organizations had a training budget in 2011 were asked this question.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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Organization Size Median MeanStandardDeviation

Minimum Maximum

All industries (n = 1,813) 1% 7% 13% 0% 100%

1 to 99 employees (n = 389) 0% 5% 12% 0% 100%

100 to 499 employees (n = 582) 1% 7% 14% 0% 100%

500 to 2,499 employees (n = 387)

2% 7% 13% 0% 99%

2,500 to 24,999 employees (n = 333)

5% 8% 12% 0% 99%

25,000 or more employees (n = 122)

5% 8% 12% 0% 75%

Approximately what percentage of this budget was for remedial education (e.g., basic math, communication skills)?

Note: Only respondents whose organizations had a training budget in 2011 were asked this question.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012

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Generally, where do employees at your organization receive training? All Industries

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

81%

57%

44%

41%

9%

4%

9%

Note: n = 3,433. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Construction, Mining, Oil and Gas

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

84%

67%

48%

36%

7%

4%

8%

Note: n = 347. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Federal Government

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

80%

58%

34%

34%

7%

5%

13%

Note: n = 192. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Finance

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

85%

56%

30%

37%

12%

8%

9%

Note: n = 363. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Health

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

85%

51%

49%

46%

6%

5%

7%

Note: n = 441. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? High-tech

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

70%

62%

47%

53%

7%

6%

9%

Note: n = 328. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Manufacturing

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

85%

57%

64%

43%

6%

2%

7%

Note: n = 418. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Nonprofessional Services

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

86%

44%

31%

28%

6%

4%

7%

Note: n = 247. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? Professional Services

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

77%

53%

35%

43%

10%

6%

11%

Note: n = 530. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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Generally, where do employees at your organization receive training? State/Local Government

On-site

Employer-provided off-site (other than technical or communitycollege or university)

Technical or community college

College or university

Conferences, seminars, workshops, professional organizations, etc.

Webinars or other online training

Other location

80%

61%

50%

40%

13%

3%

10%

Note: n = 567. Percentages do not total 100% due to multiple response options.

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

Survey Methodology

SHRM Survey Findings: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies

In collaboration with and commissioned by Achieve

• Response rate = 18%

• 4,695 HR professional respondents from a randomly selected sample of nine different industries in SHRM’s membership

Construction, mining, oil and gas = 491

Federal government = 356

Finance = 530

Health = 526

High-tech = 447

• Margin of error +/-1%

• Survey fielded March 28-April 30, 2012

Manufacturing = 526

Nonprofessional services = 479

Professional services = 492

State and local government = 848

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SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies ©SHRM 2012

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SHRM Survey Findings: Changing Employee Skills and Education Requirements

• For more survey/poll findings, visit www.shrm.org/surveys

• For more information about SHRM’s Customized Research Services, visit www.shrm.org/customizedresearch

• Follow us on Twitter @SHRM_Research

About SHRM Research

SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Training Budgets, Resources and Strategies©SHRM 2012