siemens enterprise communications gmbh & co. kg20sw-freigabe... · ... sip application ......

Siemens Enterprise Communications GmbH & Co. KG

SW Release noteRelease note version: V1.24 Document Owner: Arnold Monitzer

Product Name: OpenStage SIP

Product Version: V1 R4.21.0

Major Release: Minor Release: Fix Release: Hotfix Release:

SMR (relevant for manufacturing) Software Correction (CV / PRB / Patch)

FieldTrial: eeQS: Restricted Availability: General Availability:

Embargo Data AL: NECCN: 5D002ENC3

Notice:This document contains confidential information that is proprietary to Siemens Enterprise Communications GmbH & Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoever without prior consent.

DECLARATION DATE: February 20DECLARED BY: Arnold Monitzer, PL

Andre Bergmann, Manager GVS

DELIVERABLES:Software: SIP application software version V1 R4.21.0

Hardware: Openstage 80/80G, Openstage 60/60G, Openstage 40/40G, Openstage 20/20G, Openstage 20E

Abstract:These Release Notes provide general information about the release, generics, and other relevant notes for the corresponding product and its correction versions. These Release Notes also list and describe the known problems, restrictions and workarounds.

For further questions please contact: SEN ESY Door Portal & Siemens Enterprise Wikipedia

Release Note OpenStage SEN ESY

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

http://www.siemens-enterprise.com/

http://intranet.hs-door.industry.siemens.de/enwebsupport/de/home.asp

Table of Contents1 DOCUMENTATION REFERENCE: ........................................................................................................................... 3

20/20E/40 (LO) ................................................................................................................................................................ 3 60/80 (HI) ........................................................................................................................................................................ 3 HIPATH 8000 EXECUTIVE/ASSISTANT ................................................................................................................................... 4

2 HISTORY OF CHANGE (RELEASE NOTE) ............................................................................................................. 5

3 PRODUCT AND DIAGNOSTICS STRUCTURE IN KMOSS / SWS AND ICTS .................................................. 6

DIAGNOSTICS STRUCTURE ..................................................................................................................................................... 6

4 SECURITY POLICY ..................................................................................................................................................... 7

HISAT ............................................................................................................................................................................. 7

5 HARDWARE AND SOFTWARE COMPATIBILITY ............................................................................................... 8

HARDWARE REVISIONS SUPPORTED ......................................................................................................................................... 8 SOFTWARE RELEASES SUPPORTED ......................................................................................................................................... 11 COMPLIANT PRODUCTS ....................................................................................................................................................... 11 MANAGEMENT INFORMATION BASE ...................................................................................................................................... 11 LICENSE MANAGEMENT ..................................................................................................................................................... 11 REMOTE SERVICEABILITY ................................................................................................................................................... 11

6 RELEASE VERSION HISTORY ................................................................................................................................ 13

7 CHANGES .................................................................................................................................................................... 14

IMPLEMENTED CHANGE REQUESTS ........................................................................................................................................ 14 PROBLEMS FIXED ............................................................................................................................................................... 14

7.1.1 Customer Problems ........................................................................................................................................... 14 7.1.2 General Problems ............................................................................................................................................. 15

OUTSTANDING CUSTOMER PROBLEMS .................................................................................................................................... 16

INSTALLATION ........................................................................................................................................................... 16

MIGRATION FROM OPENSTAGE HFA TO OPENSTAGE SIP ...................................................................................................... 18

8 IMPORTANT INFORMATION ................................................................................................................................ 19

LIST OF ERROR CODES ....................................................................................................................................................... 20 PORT LIST ........................................................................................................................................................................ 22 XML PROCEDURE AND FUNCTION LIST ................................................................................................................................. 23 HOW TO: VLAN AND QUALITY OF SERVICE PARAMETER ....................................................................................................... 24

RESTRICTIONS ............................................................................................................................................................ 25

GENERAL INFORMATION ..................................................................................................................................................... 25 NEW OR CHANGED RESTRICTIONS FOR THIS CURRENT SW RELEASE ........................................................................................... 25 RESTRICTIONS FOR THIS PRODUCT-VERSION ........................................................................................................................... 25

9 NEW OR CHANGED FEATURES ............................................................................................................................. 27

NEW OR CHANGED FEATURES IN VERSION V1 R4.2.2 .............................................................................................................. 27 NEW OR CHANGED FEATURES IN VERSION V1 R4.3.0 .............................................................................................................. 28 NEW OR CHANGED FEATURES IN VERSION V1 R4.5.2 .............................................................................................................. 28 NEW OR CHANGED FEATURES IN VERSION V1 R4.11.0 ............................................................................................................ 28 NEW OR CHANGED FEATURES IN VERSION V1 R4.19.0 ............................................................................................................ 28

Release Note page 2 (of 28) OpenStage SIP V1R4.21.0

1 DOCUMENTATION REFERENCE:

20/20E/40 (LO)

Engl

ishDocuments Hyperlinks Remarks

E-DOCU Start E-DocuOperating Manual (OS 20,20E) Issue 6 Operating Manual (OS 40) Issue 5Quick Reference Guide (OS 20) Issue 1Quick Reference Guide (OS 40) Issue 1Administrator Manual Issue 10Data Sheet Issue 4

Deu

tschDokumente Hyperlinks Remarks

E-DOKU Starte E-DokuBedienungsanleitung (OS 20,20E) Ausgabe 16Bedienungsanleitung (OS 40) Ausgabe 15Kurzbedienungsanleitung (OS 20) Ausgabe 1Kurzbedienungsanleitung (OS 40) Ausgabe 2Datenblatt Ausgabe 5

60/80 (HI)

Engl


E-DOCU Start E-DocuOperating Manual Issue 25Quick Reference Guide Issue 1Administrator Manual Issue 10Data Sheet Issue 4OpenStage ManagerUser Guide

Issue 8

Deu


E-DOKU Starte E-DokuBedienungsanleitung Ausgabe 25Kurzbedienungsanleitung Ausgabe 2Datenblatt Ausgabe 5


http://apps.g-dms.com:8081/techdoc/de/P31002S2000D101010029/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/de/P31003S2000U111010019/index.htm

http://apps.g-dms.com:8081/techdoc/de/P31003O1010U102010019/index.htm

http://apps.g-dms.com:8081/techdoc/search_de.htm

http://apps.g-dms.com:8081/techdoc/en/P31003O1010U103017619/index.htm

http://apps.g-dms.com:8081/techdoc/en/P31002S2000D101017629/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/en/P31003O1010M1000176A9/index.htm

http://apps.g-dms.com:8081/techdoc/en/P31003S2000U111017619/index.htm

http://apps.g-dms.com:8081/techdoc/en/P31003O1010U102017619/index.htm

http://apps.g-dms.com:8081/techdoc/search_en.htm

http://apps.g-dms.com:8081/techdoc/de/P31002S2000D101010029/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html




http://apps.g-dms.com:8081/techdoc/de/P31003S2010U100010019/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/search_de.htm

http://apps.g-dms.com:8081/techdoc/en/P31002S2000D101017629/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/en/P31003O1010M1000176A9/index.htm




http://apps.g-dms.com:8081/techdoc/en/P31003S2010U100017619/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/search_en.htm

OpenStage Manager Bedienungsanleitung

Ausgabe 8

HiPath 8000 Executive/Assistant

Engl


HiPath 8000 V3.1 Solutions Manual: Volume 3: Mobility & Collaboration

Issue 1

Deu


HiPath 8000 V3.1 Lösungshandbuch: Band 3, Mobilität und Collaboration, Beschreibung

Ausgabe 1


http://apps.g-dms.com:8081/techdoc/de/P31003H8031T103010018/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/en/P31003H8031T103017618/wwhelp/wwhimpl/js/html/wwhelp.htm?href=wwh3master.html

http://apps.g-dms.com:8081/techdoc/de/P31003O1010U103010019/index.htm

2 History of Change (Release Note)

Version Datedd.mm.y

y

Changes Author

1.0 01.02.08 Initial creation of the T.40 release note for V1R4 René Koritsch / Ulrich Stielau

1.1 19.02.08 Release of SW version V1R4.3.0 to field trials René Koritsch / Ulrich Stielau




1.5 05.05.08 Release of SW version V1R4.7.3 for general availability René Koritsch / Ulrich Stielau

1.6 27.06.08 Release of SW version V1R4.11.0 to eeQS René Koritsch / Ulrich Stielau

1.7 14.07.08 Release of SW version V1R4.11.0 to GA René Koritsch / A.Sill

1.8 07.08.08 Release of SW version V1R4.14.0 to eeQS behind H8K.3.1 René Koritsch1.9 13.08.08 Release of SW version V1R4.14.0 to eeQS behind H8K.3.0 René Koritsch1.10 21.08.08 Changes H8KV3.0 PS Version / changes in supported HS D. Wesenberg1.11 22.08.08 Release of SW version V1R4.14.0 to eeQS behind H8K.3.1 PS PS 28 E10

Release of SW version V1R4.14.0 to GA behind H8K.3.1 PS PS 26 E07René Koritsch

1.12 25.08.08 add new restriction (conference) René Koritsch1.13 29.08.08 Release of SW version V1R4.14.0 to GA behind H8K.3.0 René Koritsch1.14 05.09.08 Release of SW version V1R4.14.0 to GA behind H8K.3.1 PS PS 28 E10 René Koritsch1.15 26.09.08 Release of SW version V1R4.17.0 to eeQS behind H8k 3.0 and 3.1 René Koritsch1.16 09.10.08 Release of SW version V1R4.17.0 to GA behind H8k 3.0 and 3.1

Add “How to: VLAN and Quality of Service Parameter”René Koritsch

1.17 24.10.08 Release of SW version V1R4.17.0 to eeQS behind H8K.2.2 D.Wesenberg1.18 14.11.08 Release of SW version V1R4.17.0 to GA behind H8K.2.2 D.Wesenberg1.19 14.11.08 Release of SW version V1R4.19.0 to eeQS René Koritsch1.20 28.11.08 Release of SW version V1R4.19.0 to GA René Koritsch1.21 19.12.08 Release of SW version V1R4.19.2 for hotfix availability René Koritsch1.22 20.02.09 Release of SW version V1R4.21.0 to eeQS René Koritsch1.23 26.02.09 Changes H8K PS Version René Koritsch1.24 06.03.09 Release of SW version V1R4.21.0 to GA René Koritsch


3 Product and Diagnostics Structure in KMOSS / SWS and ICTS

Diagnostics Structure

Structure in Case Tracking System ICTS Product Family CLIENTS – DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 20 SIPProduct Version OPENSTAGE 20 SIP V1SW Version V1 R4.21.0

Structure in Case Tracking System ICTS Product Family CLIENTS – DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 20E SIPProduct Version OPENSTAGE 20E SIP V1SW Version V1 R4.21.0

Structure in Case Tracking System ICTS Product Family CLIENTS – DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 40 SIPProduct Version OPENSTAGE 40 SIP V1SW Version V1 R4.21.0

Structure in Case Tracking System ICTS Product Family CLIENTS - DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 80 SIPProduct Version OPENSTAGE 80 SIP V1SW Version V1 R4.21.0


Structure in Case Tracking System ICTS Product Family CLIENTS - DEVICESProduct Group WORKPOINT CLIENTSProduct Type OPENSTAGE 60 SIPProduct Version OPENSTAGE 60 SIP V1SW Version V1 R4.21.0

4 Security Policy

HiSAT

Please access HiSAT to get the current status about Security Alert Telegrams for your product:

Start HiSAT Database

Start Product in HiSAT


https://sectels.mchh1.siemens.de/hipath/index.php?fkt=show_products

https://sectels.mchh1.siemens.de/hipath/

5 Hardware and Software Compatibility

Hardware Revisions supported

Product “long” name Product Revision CommentsOpenStage 20 SIP S30817-S7401-A101-13 Sporadic stability problems, particularly in high

temperature environments.INCA IP2 V1.4, half duplex LAN link is supportedDelivered with SW version V0 R7.8.135

S30817-S7401-A101-14 INCA IP2 V1.4, half duplex LAN link is supportedDelivered with SW version V0 R7.8.135



S30817-S7401-A101-17 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-18 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-19 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-20 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-21 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-22 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A101-23 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-1 Sporadic stability problems, particularly in high





S30817-S7401-A103-5 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-6 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-7 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-8 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-9 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-10 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7401-A103-11 INCA IP2 V1.4, half duplex LAN link is supported

OpenStage 20E SIP S30817-S7408-A101-1 OpenStage 20 E SIP ice blueS30817-S7408-A103-1 OpenStage 20 E SIP lava

OpenStage 20G SIP S30817-S7401-C101-11 OpenStage 20 GigaBit SIP ice blueS30817-S7401-C103-5 OpenStage 20 GigaBit SIP lava


http://dict.leo.org/ende?lp=ende&p=/gQPU.&search=particularly


OpenStage 40 SIP S30817-S7402-A101-19 Sporadic stability problems, particularly in high temperature environments.INCA IP2 V1.4, half duplex LAN link is supportedDelivered with SW version V0 R7.8.135




S30817-S7402-A101-23 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-24 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-25 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-26 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-27 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-28 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-29 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-30 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-31 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-32 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A101-33 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-1 Sporadic stability problems, particularly in high





S30817-S7402-A103-5 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-6 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-7 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-8 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-9 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-10 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-11 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-12 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-13 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-14 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7402-A103-15 INCA IP2 V1.4, half duplex LAN link is supported





OpenStage 60 SIP S30817-S7403-A101-6 restriction for half duplex LAN linkproblem with cracking noise in the handsetThe USB port is not supported.

S30817-S7403-A101-14 restriction for half duplex LAN linkThe USB port is not supported

S30817-S7403-A101-15 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-16 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-17 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-18 INCA IP2 V1.4, half duplex LAN link is supported,

TouchGuide improvementsS30817-S7403-A101-19 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-20 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-21 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-22 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-23 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-24 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A101-25 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-1 INCA IP2 V1.4, half duplex LAN link is supported

S30817-S7403-A103-2 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-3 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-4 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-5 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-6 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-7 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-8 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-9 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-10 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-11 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-12 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7403-A103-13 INCA IP2 V1.4, half duplex LAN link is supported


OpenStage 80 SIP S30817-S7404-E101-3 restriction for half duplex LAN linkproblem with cracking noise in the handsetThe USB port is not supported

S30817-S7404-E101-9 restriction for half duplex LAN linkThe USB port is not supported.

S30817-S7404-E101-10 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-11 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-12 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-13 INCA IP2 V1.4, half duplex LAN link is supported,

TouchGuide improvementsS30817-S7404-E101-14 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-15 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-16 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-17 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-18 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-19 INCA IP2 V1.4, half duplex LAN link is supportedS30817-S7404-E101-20 INCA IP2 V1.4, half duplex LAN link is supported

OpenStage 80G SIP S30817-S7404-A101-7 OpenStage 80 GigaBit SIP silver blue


Software Releases supported

List of SW or SW Product Name SW Version (e.g. Vx[.y] Rm.f.h)Phone Software OpenStage 20 OS_20_SIP_V1_R4.21.0.img

Phone Software OpenStage 20E OS_20E_SIP_V1_R4.21.0.img

Phone Software OpenStage 40 OS_40_SIP_V1_R4.21.0.img



Compliant Products

Product FamilyList of Compliance

Product SW Version (e.g. Vx[.y] Rm.f.h)

HiPath 8000 V2.2 (GA) PS18 E01

HiPath 8000 V3.1 R2 (GA) R2 PS32E14

HiPath 8000 V3.0 (GA) R2 PS19E08

DLS DLS V2 R4.0.0 (HI-DLS2R4.616.00)

OpenStage Manager V1 R3.5.0 or later

Management Information Base

Product forwards SNMP traps according to a MIB:

The following MIBs are supported:o OPENSTAGEPHONE-MIBo QDC-MIBo SIPPHONE-MIB

License Management

Product is licensed via CLS: CSC: Other Licensing: If you are using others, please describe below:

Remote Serviceability

Product is certified for SIRA: HiSPA: RTPatch: Other Remote Serviceability: If you are using others, please describe below:

Type of Installation

Transfer time via SIRA/HiSPA Installation Time

Initial Installation

Delta Installation


6 Release Version History

List of all released SW Versions since Major SW Release (M3), i.e. all SW Releases in PRISMA/SWS having been released within this Product-Version:

SW Version (e.g. Vx[.y] Rm.f.h)

Production-Version(e.g. APS)

Date Createddd.mm.yy

Remarks

V1 R4.7.3 OpenStage 60/80SIP V1

17.04.08 Released to GA

V1 R4.7.3 OpenStage 20/40SIP V1


V1 R4.11.0 OpenStage 20/20E/20G/40/40GSIP V1


V1 R4.11.0 OpenStage 60/60G/80/80GSIP V1



07.08.08 Released to GA behind H8K.3.0Released to GA behind H8K.3.1












12.12.08 Released for hotfix availability

V1R4.21.0 OpenStage 20/20E/20G/40/40GSIP V1


V1R4.21.0 OpenStage 60/60G/80/80GSIP V1



7 Changes

Implemented Change Requests

Minor Release Number

CR – Number MR Summary

Including Hyperlink to detailed attachment in chapter “Attachments”

Problems fixed

7.1.1 Customer Problems

ICTS Ticket MR Summary Workaround Yes / No

NA03649991

H29419

We use 801.1x and VLAN ID over DHCP and use this since more than one year. Since version V1 R4.19 P&P does'nt never work completly.

NA03681080 H50540 NA03681080 : CallView has crashed on a timer expiry NA03625955 H47917 The automatic daylight saving is disabled after resetNA03643538 H48927 OpenStage fails to read DNS SRV Response NA03640794

H48540After switchover from Proxy to HiPath8000 the line gets subscribed but thereafter one Notify is missing.

NA03677281 The subscriber is logged on as a mobility user (morning). Few hours later he remarked that the phone didn'treact anymore and perform a restart by plugging off the cable.

NA03638133H49948

It happens sporadically that OpenStage devices reboot during operation or after a DLS-Mobility-User login

NA03640168H48477

During the start up the OpenStage is sending its name several times (exactly 3 times) with the "DHCP-Option 12 Hostename".

NA03686065

H48247

After deploying the template to the phone the DLS create a job with the right settings. We can see on the phone two times remote administration and then the phone makes a restart.

NA03673547H49230

During unlocking of the Openstage 60, the phone sporadically reboots

NA03584905

H46038

In the Openstage 40, in the menue Forwarded Calls, it is not possible to scroll down completely in the detail view if more than 6 calls have come in. Therefore, the detail information for the last two entries are not visible anymore.

NA03650947H49205

NTP server is configured, user tries to change the daylight saving option and the page loads very slowly

NA03667590

H27030

As you can see from the photographs, we have set the in the Telephone energy saving menu the Backlight Timeout to 2 hours, and the telephone has dimmed its display after this time, but the self-labelling key module has remained lit.

NA03608980 H47069 Cannot do LDAP lookups from OS80 phoneNA03634065 If you change the Openstage 80 SIP to warm grey, the display

starts to flicker.NA03576195

H39745 When you are browsing help in OpenStage 60/80 SIP phone browsing will be stuck if you press arrow up in touchpad.


http://mrtsserv.mch4.siemens.de/cgi-bin/mrprint?dbname=mrtsdb&svrname=mrts&mrnum=H39745

http://prdrace1.mch.sbs.de:8181/ictsft/servlet/ft.report?$casenumber$=NA03576195
























http://prdrace1.mch.sbs.de:8181/ictsft/servlet/ft.report?$casenumber$=NA03625955&$server$=remedy02.sie.siemens.at&$withoutsystemworklogs$=true





7.1.2 General Problems

ICTS Ticket MR Summary

Including Hyperlink to detailed attachment in chapter “Attachments” if necessary

H45639 OSS: copyright violation - traceroute.cppH47697 IFT: no call popup (not possible to accept a call)H47986 IFT: crash after call forwarding activation via FPKH48823 IFT: WBM: OpenStage Allows Registration With Busy TerminalH31169 FV-opstTDM6080: Trace buffer to shortH41741 Phone is adding wrong host on an INVITE request-lineH43825 OpenStage _V1.R4.14.0 : Mute function dropped when the callH43876 TESTIF: CFW- the HPT dispaly is not serialized as PhoneH45226 SOLV31:T40B, failover to 2. DNS-server does not workH45471 problems with blind transfer dial popup on keyset phonesH45903 Restore phonebook not poss. after PB-delete-allH46433 phone not resolving fqdn after dns-srv responseH46513 IFT: not possible to accept calls or dial a numberH49022 T40B-Speech problem when OS initiates L.Conference (SRTP)H49764 URGENT: change display initialisation / block contrast setgsH49766 Block contrast setting in UI (user settings / WEBM)H26070 802.1x: No LAN access after restart on MAB PC behind WP.H30286 MOB: ringer stays off after mobile logoffH37891 Call Forwarding not possible after using Back Arrow KeyH44419 WP2 Line Overview layout is not correctH48731 Line Overview layout on WP 2H38160 Call log entry missing after CFW Busy local, BWD=ONH39357 Change icon for prompt on hangup for a held callH39745 Click Wheel inactive after up arrow in Help phoneletH41879 some variables are not translated "on the fly"H44166 At OS20 no menu available after CFW BusyH44996 Limited server shown, even the phone is operatonal at H8KH45044 Call log restore not working correctH46042 old CF information on screen after activation (for 2 sec)H46064 No nonsecure call alerting during blind transfer to nonsecH46284 IFT: no call pickup indication on screen during active callH47323 Keyset line selection order default incorrectH47537 no ringing tone in specific second call scenarioH47658 Menu: Speller for Admin menu should use English onlyH47660 Menu: incorrect language in WP LO speller for AdminH48051 Phone cannot answer incoming callH48247 OS plug&play with mp3 ringtone Phone crashH48275 OS20:no menu after down arrow longpress on incoming call CFUH48948 OS uses disabled loudspeakerH49769 Problem with music on hold when call on secondary lineH50469 SIP V2 OS 20 Memory leakH40194 Hotplug Scripts: Code Review and context correction requiredH40715 Xpressions grabs focus on phone startupH41040 Authentication failed appears only in EnglishH41917 Back command not translated in call forward menuH41970 display is not updated when password input mode changesH43129 WP3: Doublepoint pixelchange after change of theme at clockH43899 Menus: Bluetooth Black List node does not reactH43901 Menu: No reaction for Java or CPP nodesH43902 Menu: Truncation of Admin DLS config labelsH43903 Menu: FTP defaults node has an arrow iconH44168 At OS20 missing name of forwarding party after CFW NRH44465 Alfanumeric caracter instead of numric caracterH44977 Wrong icon while incomming call in locked stateH44977 Wrong icon while incomming call in locked state


H45276 Menu: Truncated label in User...CTI calls local menuH45277 Menu: Truncated label in Admin...SIP i/f local menuH45278 Menu: Truncated label in Admin...SIP Surv,, local menuH45280 Menu: Label truncation for Admi...Dir. settingsH45281 Menu : Truncated label in Admin...Canonical settingsH45282 Menu: Truncated labels in Admin...Canonical lookupH45283 Menu: Truncated label in Admin...Remote traceH45583 Admin tree displayed when CallView has focusH45604 Menu: Truncated label in User>Audio>Settings local menuH45734 On a GRPPpopup hash long press has to be ignored if PROMPTH47004 same SSRC in RTP stream after hold retrieveH49632 WEBM: image size may be reducedH49668 mac address being saved in 'hostname' DLS tag

Outstanding Customer problems

ICTS Ticket MR Summary Workaround Yes / No

NA03680160H42881

At customer side occur sporadically payload problems (halfpaths)

NA03700080 Problems with call transfer/local conference on E/A phonesNA03698841 H51949 TLS/SRTP not working when using DNS-SRV - Phones freezeNA03507513

H42881Sporadically we do not have payload since the upgrade of OS SIP to V1R4.14

NA03636798 H48240 not possible to activate server based call forwardingNA03629202

H48164

OpenStage 40 (maybe all kinds of OpenStage phones) does not use the configured DSCP value for RTP for RTCP packets. DSCP in RTCP packets is 00 (Best effort). See packets 616 and 618 in attached trace. DSCP-value for RTP (default: EF) should be used for RTCP as well.

NA03649100 H48129 Feature toggle doesn't work after mob. logon/offNA03633420

H47568If you use the German language as menu language you are not able to see the failure code. (OS 40)

NA03684968

H51898

Now it appears again, that the LED continues to blink when the redirection gets deactivated, and it blinks until the first conversation is in the course

NA03456210 No speechpath between h8k phone and h4k phoneNA03699887 H52057 OpenStage 60 doesn't ringNA03698584 H52139 phones does still work even TLS certificate is not valid anymore NA03669073

H50040When OS40 appears behind the label of the sensor buttons on the display a black bar.

NA03576524H44978

In the OpenStage20SIP there is missing translation into finnish i.e. if you like to change destination in case of Call Forwarding.

NA03674265

H51650

We checked that when we passed a number of 2, 3 , 4 or 5 digits, the prefix 3314059 is correctly added before thenumber. But when we passed more digits (6 or more), the prefix were not added.

NA03692101H51441

Stage 20 SIP/ During a secure call, the padlock is cut off in the display

NA03699787 When the agent answers the call he can hear the caller but the caller can not hear the agent so there is a problem with the payload. This problem is sporadic and can not be reproduced

Installation

































The V1 R4.21.0application can be loaded with ftp to the phone, either through the local user interface or through the Web administration interface or by the DLS. For details about the upgrade procedure please refer to the administration manual.

Important information for the installation

o Before upgrade (software bind <V1.R4.21.0), a phone restart is recommended. There is a sporadic problem, that the phone has not enough memory to store the loaded SW image and then the upgrade fails. If the phone is restarted before the update is done, this problem will not occur.

o It is recommended to upgrade the phones during a low traffic timeo The upgrade can take some minutes. It is strongly recommended to wait until the burning

process is finished. (Power off in this situation destroys the phone.)o Sometimes it happens that the upgrading from V1R3.5.00 fails. In this case the phone reboots

and starts up again with V1R3.5.00, The DLS then does the upgrade again and this passes. (we have seen that it may take up to 5 retries, before being successful)

o Please make sure that the FTP Server and Switch are configured with the same LAN Speed and DuplexMode. Otherwise it is possible that the download of the Software will be interrupted and the upgrade failed

o There is a fault in the phone software, on an software upgrade request where the phone is busy it fails to report the busy status back to the DLS sever and this in turn stops the DLS server from retrying. This fault is fixed with software version V1 R4.7.3. If the upgrade from a previous bind via DLS failed, please retry the upgrade manually. (create a new upgrade job in DLS)

o Please make sure that all old unused 802.1x certificates are deleted before upgrading the phone. Otherwise it is possible that the deyployment will not be finished correctly.

Upgrading OpenStage

It could happen that after upgrading an OpenStage phone from software bind <V1.R4.21.0, the phone does not come back in service. In this case the phone has to be upgraded via netboot and tftp.

See also the service-info INF-08-000253 :

# ----------- Begin Service-Info INF-08-000253 -------------------#

OpenStage 20 SIP/40 SIP cannot be upgraded via DLSThis failure can occur with devices with SW Version < V1 R2.2.0063. Devices with SW Version >= V1 R2.2.0063 works correct during the update process. But the named reboot (see Workarround below) is also recommended for versions >= V1 R2.2.0063. This could be done via DLS.

Affected devices: OS20 ice blue: till revision S30817-S7401-A101-16 OS20 lava: till revision S30817-S7401-A103-4 OS40 ice blue: till revision S30817-S7402-A101-22 OS40 lava: till revision S30817-S7402-A103-4

The devices listed below do not show this issue. Since 07/07 the devices are manufactured with SW version V1 R2.2.0063. OS20 ice blue: S30817-S7401-A101-17 or later OS20 lava: S30817-S7401-A103-5 or later OS40 ice blue: S30817-S7402-A101-23 or later OS40 lava: S30817-S7402-A103-5 or later

Workaround


1. Update the phones via netboot at customer site. This is recommended, if several devices are affected. For details please contact

GVS/Mr. Beisiegel, Sven.

+49 (89) 78070916

[email protected]

2. Replace the devices. Return old devices and order new one# ----------- End of Service-Info INF-08-000253 -------------------#

Migration from OpenStage HFA to OpenStage SIP

1. Load the SIP software to the phone.2. Perform a factory reset.3. Configure the phone as a new SIP device.

For details, please refer to the administration manual.


mailto:[email protected]

8 Important information

o The OpenStage phone is designed to be connected to a LAN switch. (The phone will also work on a Hub, but without a guarantee of quality)

o The web pages of the phone can be accessed using the following URL:https://<Ip address>

o The OpenStage 60/80 phone is a class 3 power over LAN device.o The OpenStage 40 phone is a class 2 power over LAN deviceo The OpenStage 20 is a class 1 power over LAN deviceo The OpenStage phone uses ‘OptiIpPhone’ as DHCP vendor class identifier. Unlike the optiPoint

410/420 the OpenStage phone uses this and only this vendor class identifier for the management VLAN and for the voice VLAN.

o When using OpenStage Manager, it is necessary to configure the Siemens Service Layer such that the Password is the same as the User Password configured on the phone. A password must be configured, it cannot be left blank: first configure a User Password on the phone (in the User/Security menu) and then configure the Siemens Service Layer to use the same password.

o During the Mobility logon/logoff process, telephony is not possible. The phone shows an RF2 ‘telephony is down’ message.

o It is recommended to plug or unplug the key modules only, when the power supply is unplugged, or in case of power over LAN, the LAN cable is disconnected.

o The second LAN port is designed to connect a desktop PC. Tagged frames are not supported at the second LAN port.

o Hot Desking Feature KeyNot available and also not planned for the future

o If remote tracing is used, the trace messages sent to the remote syslog server are not encrypted.o 802.1x in conjunction with Cisco C3560

Failure:The Cisco dot1x stack gets jammed if its dot1x configuration after L1 up was almost finished (there are some Identity Req. and a Success to the port if timeout waiting for an answer "tx-period" is too short) and the phone tries to start the negotiation. The stack hangs in state "UNKNOWN" and isn't recoverable!Solution:set on Cisco the tx-period from 2 sec. to 5 sec. or more (5 sec. is the default value)

o Sometimes it happens that the Phone does not display a “Telephony is down (RF 2) “message. This happens if the H8k is not reachable and the “register timeout” of the phone is not expired. The following two failure screens are known:

o 1st the user enters a number and press dial. The phone displays an “dialing” message and after a while the message changed to “invalid Number”

o 2nd if you want to dial a number the dialing popup does not appers and it looks like that the keypad is frozen, but in this case the phone displays an “no outgoing line” message which directly disappearce if the user press another key

o Emergency numbers/Phone lock1. Emergency numbers can be configured as follows:

o Admin->System->Features->Configuration->General->Emergency number (1x)o Admin->Local functions->Locality->Canonical settings->Emergency number

(additional emergency numbers, comma-seperated)2. It is possible to dial the following numbers if the phone is in “locked” state:

o number from the field: General->Emergency Number (this number is also includedo number(s) from the field: Canonical settings->Emergency number

3. It is also possible to press the “Emergency call” option when the phone is locked. In this case the phone automatically dials the number of the “General->Emergency Number” field

o 802.1x error messages1. Bad Certificate

o Please check the phonetime against the release date of the certificate (mainfailure is a wrong time on phone)

2. Certificate Expired


o Certificate is really expired or the phone time is set to "2036-07-03T12:00:03+00:00",

o If you have the 2036- failure please set the correct time via NTP

3. Unknown CAo Missing RootCA-Certifikate

4. Certificate Unknowno This error always occurs when error 1,2,3 doesn´t occur (for example “Critical

Policies”)

o Restoring a HFA USB User Backup on a SIP phone will lead to a filesystem corruption on the USB stick (and vice versa) Only formatting the USB stick will recover the filesystem

o EAIf the basic EA (Executive/Assistant) will be deleted the openstage is unregistered and don´t register new. A manual restart of the phone is necessary

o NTP ServerFor correct time synchronization between phone and ntp server please use a synchronized timeserver. Otherwise the phone does not accept the transmitted time from the server.

o For the 802.1x certificates there are some restrictions regarding the key size.The Phone certificate has a max key size of 2048 bytes.The radius and root CA certificates have a max key size of 4096 bytes.

o supported Headsetshttps://www.g-dms.com/livelink/livelink.exe/open/22151572Bluetooth HeadsetsThe OpenStage Bluetooth interface supports the Headset Profile only and no Hands Free Profile

Attention:

o Please make sure that the Outbound proxy flag in the SIP interface configuration is set if the phone is used in a HiPath 8000 environment.The “Default OBP domain” field should be empty.

o Please ensure, that the Auto-Answer flag is enabled, if the user work via CSTA (e.g. ComAssistant)

List of Error Codes

Problem Detail Error code

Network Problem No network connection LI1

Not Initialised Waiting for data I1

Unable to use LAN 802.1x error LX1

Unable to use LAN Physical connection missing LP1

Unable to Register Server timeout RT2

Unable to Register Server failed RF2

Unable to Register Authentication failed RA2

Unable to Register No number configured RN2

Unable to Register No server configured RS2

Unable to Register No registrar configured RG2


https://www.g-dms.com/livelink/livelink.exe/open/22151572

Unable to Register No DNS domain configured RD2

Unable to Register Rejected by server RR2

Unable to Register No phone IP address set RI2

Survivability Backup route active B8

Survivability Backup not configured RS8

Survivability Backup timeout RT8

Survivability Backup authentication failed RA8


Port List

ServiceServer default

PortClient default

Port Protocol StackPayload Transport VoIP (for 30 Lines) 5004 - 5065 5004 - 5065 RTP-RTCP / UDPSIP subscriber in case of TCP 5060 1024 - 65535 SIP / TCPSIP subscriber in case of TLS 5061 1024 - 65535 SIP / TLSSIP subscriber in case of UDP 5060 5060 SIP / UDPXML applications in phone, connects to an application server --- 1024 - 65535 HTTP / TCP

Directory access via LDAP --- 1024 - 65535 LDAP / TCPDHCP Client --- 68 DHCP / UDPDNS Client --- 1024 - 65535 DNS / TCP_UDPDLS contact me service - workpoint side 8085 --- HTTP / TCPDefault communication of "DLS workpoint interface" --- 18443 HTPS/ TCP -

SSL/TLSSecure mode communication of "DLS workpoint interface" --- 18444 HTTPS / TCP -

SSL/TLSConnection to the control port of FTP server 21 1024 - 65535 FTP / TCPFTP Client which uses the FTP server in active mode 1024 - 65535 20 FTP / TCP

HTTPS file dowload server --- 443 HTTPS / TCP - SSL/TLS

Client application which sends QDC data to the QCU --- 1024 - 65535 SNMP / UDP

Part of SNMP-Agent - sending Traps --- 1024 - 65535 SNMP / UDPPart of SNMP-Agent - receive Set/Get commands 161 --- SNMP / UDP

SNTP Client - queries time information in unicast operation --- 123 SNTP / UDP

SNTP Client – receive time information in broadcast operation 123 --- SNTP / UDP

Web Server for WBM access 8085 --- HTTP / TCP

Secure Web Server for WBM access 443 --- HTTPS / TCP - SSL/TLS

OpenStage Phone Manager 65530 --- HTTP / UDPOpenStage Phone Manager 65531 --- HTTP / TCP


XML procedure and function List

XML function Test Result

PHNFEAT_INTFC_XML_PSH_modes PassedPHNFEAT_INTFC_XML_PSH_application PassedPHNFEAT_INTFC_XML_OBJ_IppTicker PassedPHNFEAT_INTFC_XML_OBJ_IppTextField PassedPHNFEAT_INTFC_XML_OBJ_IppTextBox PassedPHNFEAT_INTFC_XML_OBJ_IppStringItem PassedPHNFEAT_INTFC_XML_OBJ_IppSpacer PassedPHNFEAT_INTFC_XML_OBJ_IppList_Viewed PassedPHNFEAT_INTFC_XML_OBJ_IppList_Columns PassedPHNFEAT_INTFC_XML_OBJ_IppList PassedPHNFEAT_INTFC_XML_OBJ_IppImageItem PassedPHNFEAT_INTFC_XML_OBJ_IppImage PassedPHNFEAT_INTFC_XML_OBJ_IppHidden PassedPHNFEAT_INTFC_XML_OBJ_IppGauge PassedPHNFEAT_INTFC_XML_OBJ_IppForm PassedPHNFEAT_INTFC_XML_OBJ_IppDisplay PassedPHNFEAT_INTFC_XML_OBJ_IppDateField PassedPHNFEAT_INTFC_XML_OBJ_IppCommand PassedPHNFEAT_INTFC_XML_OBJ_IppChoiceGroup PassedPHNFEAT_INTFC_XML_OBJ_IppButton PassedPHNFEAT_INTFC_XML_OBJ_IppAlert_2 PassedPHNFEAT_INTFC_XML_OBJ_IppAlert PassedPHNFEAT_INTFC_XML_OBJ_IppAction PassedPHNFEAT_INTFC_XML_OBJ_IppItem_TBD comming soonPHNFEAT_INTFC_XML_OBJ_IppScreen_TBD comming soonPHNFEAT_INTFC_XML_OBJ_IppPlayer_TBD comming soonPHNFEAT_INTFC_XML_OBJ_IppPhone_TBD comming soonPHNFEAT_INTFC_XML_OBJ_IppPhoneNumber comming soonHW_PHHW_FPK_function_keys_XML_xxx comming soon


How to: VLAN and Quality of Service Parameter

Due to several requests, misconfiguration issues and a changed behavior of the OpenStage phones in comparison to optiPoint 410/420. The following configuration examples of how VLAN and Quality of Service (QoS) parameters should be configured and which impact this parameter have has to be considered.

There are two parameters that are relevant for VLAN and QoS: 1.) VLAN ID which is found at the Phone Admin menu via Network IP configuration2.) Layer 2 which is found at the Phone Admin menu via Network QoS Service

With the optiPoint 410/420 phones those two parameters where very much linked to each other, which was requested for OpenStage to be not the case. This requirement has been fulfilled as much as possible. So with OpenStage phones it is possible to activate the VLAN functionality even without having to activate the QoS first. But it is still required to have a VLAN ID configured to activate the QoS Layer 2 at the phone.

For example:

Scenario 1: No QoS Layer 2 and no VLAN is used at the customerConfiguration:

QoS Layer 2 OFFVLAN ID BLANK

It is extremely important to use a blank VLAN ID and NOT the VLAN ID “0” as this VLAN ID is still something and not nothing as you will see in the next example.

Scenario 2: QoS Layer 2 but no VLAN is used at the customerConfiguration:

QoS Layer 2 ONVLAN ID 0

In this case the phone will operate in the same network segments as in the previous scenario, but the phone will send out tagged frames with the VLAN ID “0” and the corresponding QoS parameters, defined as Priority tagging in the 802.1q standard.Attention: Some network components may use the VLAN ID “0” for special purpose, please check with the customers network administrators first, otherwise use Scenario 1 or 3.

Scenario 3: QoS Layer 2 and VLAN are used at the customer. (Recommended)Configuration:

QoS Layer 2 ONVLAN ID 2 - 4094

VLAN ID “1” should not be set at the phone as the phone already uses this VLAN ID internally so do not use it. This is a permanent restriction.

Scenario 4: QoS Layer 2 is not used but VLAN is used at the customerConfiguration:

QoS Layer 2 OFFVLAN ID 2 – 4094

VLAN ID “1” should not be set at the phone as the phone already uses this VLAN ID internally so do not use it. This is a permanent restriction.

For scenarios 2 and 3 it is also important to configure the QoS Layer 2 values according to the network environment configuration of the customer. There are no right or wrong values itself they are depending how the different values are interpreted by the network switches. So do not ask GVS or BLS to give you the right values as that is something the customer’s network administrators have to provide.


Restrictions

General information

It could be possible that a particular function on the phone is not available. This may be due the reasons that the communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade.

eg. the feature Directed pickup is only available behind H8k 3.1

New or changed restrictions for this current SW Release

o lifted restrictions:

o DLS secure mode

DLS secure mode is not released.o 802.1x

You need a manual reboot of the phone if you are using Plug and Play in conjunction with 802.1x

o new restrictions:

o DLS secure modecurrently, only No-PIN is supported (i.e. no PIN is prompted at the OpenStage device to extract the required credentials for Secure Mode from the Bootstrapping message).For details on how Secure Mode works and is to be configured refer to the DLS documentation (chapter IP Device Configuration -> DLS Connectivity

o 802.1xIf you are using Plug and Play in conjunction with 802.1x you need to wait 1 hour for further administration via DLS

Restrictions for this Product-Version

o MobilityUser mobility is released with the following restriction: Mobility between OpenStage and optiPoint410/420 phones is not released. Mobility was tested with a maximum number of 10 line keys. Mobility is not released in conjunction with OS Manager Mobility is not released in conjunction with Keylayout Since phone version V1R3.7.0 mobility is only released in conjunction with DLS Version

V2R2.0.0 or highero Keyset

On OpenStage 60 and 80 the number of FPK keys that can be configured as multi line or DSS keys is limited to 30. During system test we found some performance issues, when more than 20 line or DSS keys are configured. Therefore a maximum number of 20 line or DSS keys are released.On OpenStage 40 the number of FPK keys that can be configured as multi line or DSS keys is limited to 18.

o Half duplex networkThere is a known issue with half duplex LAN link on some versions of phone hardware. If the phone is used in half duplex mode it is possible that the phone will reboot during operation. With


INCA IP2 V1.4 this problem is fixed and half duplex mode is fully supported. Please refer to section which phone hardware supports a half duplex LAN link. Gigabit half duplex mode is not supported.

o ApplicationThe XML application interface is not released yet. Particular applications can be used, but have to be tested before they can be released.

o Hold featureIn the current release of OpenStage, the action of a 'hold' key is to put a call on hold. The LED in the key will not light, and there is no 'reconnect' action if the key is pressed whilst a call is on hold. In a future release the LED will be changed to be lit to show that a call is on hold, on a single line phone. The action for reconnecting to a held call by pressing the ‘hold’ key will also be added. This will make the feature work, on a single line phone, in the same was as it currently does on OptiPoint. The action for the 'hold' key on a keyset phone will remain as the current OpenStage keyset implementation.

o Dial PlanDial plan is not supported in the current software release.

o Survivability / Comdasys proxyIn survivability mode, 'Transfer on Ring' is not permitted because it is not supported by the Comdasys server. The option will not be offered to the user, when survivability mode is in operation.

o ApplicationsJava and C++ applications are not supported in the current software release.

o IEEE 802.1x The phone acts as a supplicant only, not as an authenticator for a PC, connected at the second LAN port of the OpenStage Phone. For IEEE 802.1x authentication including MDA behind Cisco Access Switches, IOS 12.2(40) or later is required.If a NIC with Broadcom NetXtrem is used, install the lastes available driver. For WinXP it is 10.62b.

o EAPOL logoff is not working for GBit Phone hardwareo Voice Dialing

Voice dialing is not released.o Phone trace

Logging should not be enabled for the following components: Service Framework Service Registry OpenStage client managementIf logging is enabled for these components, the phone becomes very slow.

o USB memory deviceSome older hardware do not support the USB port. Please refer to section to identify the appropriate hardware revisions.Connection of an USB Hub to the phone is not supported.The following issue was reported for OpenStage 60 phones with Hardware version S30817-S7403-A103-1: After saving the user configuration, the file system on an USB 2.0 device gets corrupted.

o Remote TraceThe remote tracing feature can not be configured via the Web Interface or via DLS.

o Feature ToggleFeature toggle in conjunction with TCP as SIP transport is not released.

o Language SupportJapanese is not released yet.

o Gigabit Ethernet SupportGigabit half duplex mode is not supported.

o TLSTLS is not released in conjunction with H8k 3.0


9 New or changed features

New or changed features in version V1 R4.2.2

o Name Number enhancements in Call ViewA displayed name for a contact will always be shown as one of the following forms depending on what is available for the contact.Lastname, FirstnameLastnameFirstname

o Display of Name in Repeat Dialing list (FRN1421)Call progress prompts will be updated as different call party identity information is provided during call progress.The Redial option on the dialer prompt will show the originally called party identity from the latest Call Log dialed entry (in chronological order).

o Directed Call Pickup (FRN0155)This feature allows a pending call to be picked up from another OpenStage SIP phone. The user at the Picking-up phone must specify the DN of the line to pickup the call from.

o DND Announcement Enhancement (FRN2311)In case of ‘station DND’ the phone sends a reason phrase in the SIP error response message. The caller will then hear the correct DND announcement.

o Support for Dynamic Licensing (FRN1970)This limits the number of concurrent endpoints that can be registered at any one time. When enforced at the H8K the SIP phone may have its start-up registration (of its primary line) rejected if all the licenses are currently in use. In this case the user is informed by an idle screen error line: "No license available"

o Support for additional Languages and TonesThe following countries were added: Chile, Ireland, Japan, New Zealand, Russian Federation and Singapore. The following languages were added:Croatian, Danish, Finnish, Hungarian, Japanese, Norwegian, Russian (Cyrillic), Slovak and Swedish.

o SRTP (FRN0381)The speech data between two SRTP enabled phones will be encrypted. (Admin -> System -> Features -> Security -> Use secure calls). An additional parameter was introduced, to indicate an insecure call with an audible alert and a with a popup message. (User -> Configuration -> Connected Calls -> Secure Call alert).For key exchange MIKEY option 0 is used.

o Display of large conference members (FRN1971)The members of a large conference are shown at the phone display.

o Improvements to Touchguide PerformanceThe touchguide wheel resolution is configurable. (User –> Display -> Touchguide setting)

o Remote TracingRemote tracing via syslog protocol was introduced. (Admin -> Maintenance -> Remote trace)

o Exception LogSoftware exceptions are logged. This log file can be accessed via the web interface. (Administrator pages -> Diagnostics -> Fault trace configuration -> Download exception file)

o Gigabit Ethernet SupportThe software is ready to support the Gigabit Ethernet phone hardware (full duplex only).



o Turn off the backlightThe backlight is turned off when the phone is not used over a longer time to increase MTBF of the CCFL tube and the backlight inverter. (Admin -> Local functions -> Pixel saver)


o Enhancement of Plug&Play for OpenStage SIP Phones (RQ00024504)Now it is possible to manage user settings via DLSImportant information:Only DLS Version V2R2.0.0 (Hi-DLS2R2.425.00) or higher supports this new feature.


o G.729 parameter set needs to be implemented (RQ00025797)New parameter set implemented (this was already done for optipoint)Changes in parameters made by Acoustics group

o Openstage 20E supportThe software is ready to support the OpenStage 20E hardwareOnly DLS Version V2 R2.4.1 (HI-DLS2R2.438.00) or higher supports this new hardware.

o Supported Headsets (OPenStage 40,60 and 80 only)Please refer the latest sales-information, which contains the list of supported headsets.

o File size limitNew functionality prevents downloading of the following file types to an openStage phone if they are too large, or in the case of the sound files have invalid contents:

• PICTURE CLIP (max. size 300KB)• SCREEN SAVERS (max. size 300KB)• RINGER (max. size 1MB, contents must be valid)• HOLD MUSIC (max. size 1MB, contents must be valid)


o Support for additional Language

The following language is now supported: Turkish
