signature care connect orientation brochure

Understanding INTEGRATED CARE

2 U N D E R S T A N D I N G I N T E G R A T E D C A R E

SignatureCareConnect™

Signature CareConnect is a network of

affiliated healthcare professionals united

by the common goal of providing seamless

care and support. Through proactive,

conscientious and professional care,

our collective goal is for seniors to enjoy

the comfort of their own home as long

as possible. If a hospital admittance is

necessary, Signature CareConnect works

together as a team to reduce the length of

stay and help prevent re-admission after

discharge due to heart attack, heart failure,

pneumonia and other complications.

Anetworkofprofessionals

Signature CareConnect is built on a

foundation of genuine care and proactive

treatment through a network of qualified

health care professionals. We consider

it a privilege and an honor to provide

individualized care for our patients and

guests. Through strategic alignment with

partners that share in this principal of

care, Signature CareConnect is able to

provide consistent service across the entire

spectrum of senior healthcare.

Members of the Signature CareConnect

network display “A Proud Partner” badge

which features the tagline, “Integrated

Care for Better Living.” What does this

mean to those receiving care under the

Signature CareConnect umbrella? It

means comprehensive and professional

assistance navigating a confusing health

care system. It means consistent, unified

care across a spectrum of services with

a singular purpose: Keeping seniors in

their home as long as

possible, reducing the

length of hospital stays,

and fewer re-admissions.

OUR VISION FORINTEGRATED CARE

S I G N A T U R E C A R E C O N N E C T ™ 3


THE SIGNATURE CARECONNECT DIFFERENCE

Navigationmadeeasy

Signature CareConnect delivers peace of

mind through seamless care provided

by an extensive network of professional

service providers. The Signature

CareConnect network of partners helps

individuals navigate the health care system

by providing timely, appropriate, and

thoughtful care at any point in the patient’s

entrance to the health care system.

The Signature CareConnect network of

professional health care providers ensures

that the entire spectrum of an individual’s

health care needs are adequately met at

the appropriate time. The spectrum of care

that the Signature CareConnect network

provides is designed to provide the best

possible care–come what may in the life of

our valued guests and patients.

Whywe’redifferent

The Signature CareConnect network is

unique in its’ comprehensive depth in care

providers, facilities, administrators, health

care professionals and most importantly—

the integral commitment to the well being

of the lives it touches.

Your commitment to quality service

through the SCC network is its strongest

asset. The more you know about the

procedures, services and partners, the

more equipped you’ll be to deliver on

the mission to guide seniors through the

complete continuum of care.


As healthcare becomes increasingly

specialized, coordination between

providers and settings is too often

not conducted as a team effort. Poor

coordination of care can result in

hospital readmissions, many of which are

avoidable.

The frequency of patients returning to

hospitals soon after being discharged is a

problem plaguing the American healthcare

system at an estimated cost of $12 billion in

Medicare spending and $25 billion across all

payers annually. Some experts estimate up to

76% of re-hospitalizations are avoidable.

Increasingly, hospitals are being asked to

lead the change in acute-post-acute care

transitions. Also, demonstration projects

are commencing on bundled payments

to hospitals, an expanded DRG payment

that will encompass post-acute care for the

following 30 days, making the hospital the

purchaser of transitional care, home health

and home care. This effort is designed to

reduce the silo effect of our acute-post-

acute care system and bring accountability

and control to bear on the utilization of

post-acute services.

These initiatives mean as post-acute

providers we must embrace our

responsibility to function with our acute

care partners are part of the health care

system, driving efficiencies, effectiveness

and seamless transitions of care.

Post-acute providers must begin to think

of themselves as part of a “system” of

health care. This new environment will

require post-acute providers to better

know their partnering hospitals to step up

their clinical offerings, and to provide for

transparency on costs and outcomes, in

order to survive.

WHY A SIGNATURECARECONNECT NETWORK?


Signature CareConnect™ is positioned

to help our customers partner with their

referring hospitals through innovative and

substantive approaches:

Protocol-driven clinical programs are the

foundation to any accountable and effective

post-acute care. We will help to customize

these programs to referring hospitals

for seamless transitions, making patient

transfers safer and faster.

This information can build a first step to

finding an opportunity to partner with

the hospital. SCC leaders and managers

represent experience across the continuum-

from outpatient services. Our experience

and connections can help you navigate the

changing business and referral world.

Establishing a Care Continuum with

Signature CareConnect partners in post-

acute care: home health, home care,

and hospice, can better serve the post

acute needs of your community with an

integrated solution.

ClinicalLiasons

Coordinating care is identified by

healthcare systems as a best practice

toward standardizing patient outcomes

and controlling risk.

CareConnect establishes Clinical Liaisons

in area hospitals as the first entry point to

the SCC network. These Clinical Liaisons

focus on safer and more efficient care

transitions out of the hospital, ease

patient and family anxiety, and ready the

receiving team—for the patient condition.

The next stage of CareConnect involves

a continuous clinical pathway across the

continuum.


REASSURANCE AND HOPE

Providinganswers

We understand the confusion, frustration

and helplessness that patients and their

families often feel when entering the

health care system. Signature CareConnect

provides educated answers, guidance, and

professional, attentive healthcare allowing

families to concentrate on what matters

most–being there for their loved ones.

We challenge every member of the

Signature CareConnect network to

understand and empathize with the unique

needs of our clientele and their families

so that together we can bring relief,

reassurance and proactive healthcare to

our patients and guests.

Peaceofmind

No one enters the health care system

by choice. Injury and illness thrust

individuals into a healthcare system that

they do not understand or trust. Signature

CareConnect helps provide peace of mind

through a network of caring healthcare

professionals dedicated to making health

concerns less concerning.

Aclearnextstep

By having trained healthcare professionals

and administrators in place that

understand the myriad of options afforded

to a senior while in care, the Signature

CareConnect network and referral system

creates a safety net for the patients—

ensuring ease of transition, quality care,

clear direction and predictability. That’s

why Signature CareConnect exists—to

create the best possible scenario for our

patients.


SIGNATURE CARECONNECT SERVICE PARTNERS

Anetworkofpartnerships

The Signature CareConnect partner

program ensures that the continuum of

care is left unbroken for seniors in the

SCC network. Each service provider under

SCC is a part of an elite and specialized

workforce that we call partners. Each

partner is committed to the level of service

and integrity that Signature CareConnect

stands for. Extensive SCC partner services

include skilled nursing, rehabilitation,

home care, hospice, memory care,

independent living and assisted living.

Easeoftransition

As seniors’ care needs change and evolve,

its the responsibility of the healthcare

professionals within the SCC network to

be aware of the partner network so they

can readily recommend and refer to other

SCC service partners. This referral network

aids in ease of transition and also alleviates

stress from the patient and family by

providing a road map for future care and

healthcare planning.

Asymbolofpeaceofmind

Signature CareConnect offers peace of

mind through seamless care provided by

the highest caliber of professional service

providers. The SCC badge reassures that

the patient’s needs will be met every step

of the way through an integrated approach

to health care.


SkilledNursing

Our skilled nursing services emphasize

short-stay rehabilitation, with a focus on

medically complex cases. After illness

or injury requires hospitalization, the

Signature CareConnect™ (SCC) skilled

nursing programs are frequently used to

stabilize medical conditions and initiate

comprehensive rehabilitation.

Rehabilitation

Rehabilitation is a theme throughout the

SCC network. From brief inpatient stays at

our skilled nursing centers, to home health

rehabilitation, to our on-site clinics in many

of our Assisted Living Facilities, our belief

is that early identification and intervention

with rehabilitation can speed recovery,

restore health and well being and help

seniors avoid preventable declines that

result from loss of strength and balance.

HomeCare

Keeping seniors healthy and at home is

the purpose behind SCC. Often, some

home assistance makes all the difference

between being successful and considering

a more supported living arrangement.

From chores, to transportation, medication

reminders and 24-hour care, our Home

Care network of services offer an array of

support to help families help themselves.

Hospice

When aggressive treatment is no longer

tolerated or desired, our SCC Hospice

services can assist individuals and

families in managing symptoms of

chronic illness, so that quality of life can

be enjoyed. Hospice is about living the

best life you can.

A NETWORK OF PROFESSIONAL CARE


MemoryCare

The SCC network specializes in custom

programming and environments for

memory-impaired seniors—irregardless

of level of care. These comprehensive

programs ease the stress for patients and

families that accompanies progressive

memory loss and provide resources that

enhance the quality of life for the patient.

IndependentLiving

Gracious, supported living—retirement

style. For seniors over 65, SCC independent

living options include meals, life-

enrichment activities and housekeeping

services. This level of support allows

seniors to spend their time and energy on

what they want to do, rather than focusing

on the stresses of maintaining a home.

AssistedLiving

Designed with a social model in mind, the

SCC network of assisted living facilities and

personnel provide care and support for

seniors who need help with personal care

in addition to meals, life enrichment, and

nursing supervision.

With facilities located throughout Oregon

and Washington the SCC network of

assisted living promotes a community

lifestyle that promotes independence and

respects an individual’s privacy.

25115 SW PARKWAY, SUITE B

WILSONVILLE, OREGON

888 123 4567s ignaturecareconnect .com

signature care connect orientation brochure

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