silvia huhse head of certification program
TRANSCRIPT
Silvia HuhseHead of Certification Program
International Software Quality Institute
„Projects as opportunities. Crisis as chance.“
5 June 2009
International Software Quality Institute (iSQI)
develops independent certification standards for further education and advanced vocational training
optimizes and safeguards the skills of software professionals
founded in 2004 as a subsidiary of the German non-profit organization ASQF e.V. (Association for Software Quality and Further education e.V.)
Portrayal iSQI | | | |
International Software Quality Institute (iSQI)
works together with international organizations, e.g. ISO (International Organization for Standardization) or EQN (European Quality Network)
iSQI certifies IT personnel in more than 40 countries
Forrester Research Report 2008:„iSQI is the most widely known global quality association“
Portrayal iSQI | | | |
Association for Software Quality and -Further Education
Non-profit organisation Founded in 1996 in Erlangen (Germany) as local working group on
software quality Over 800 members (Siemens, Bosch, Motorola, HP, ....) Contact Platform for developers, decision makers and founders from
every area in the IT industry 12 Special Interest Groups (Open Source/Linux, Automation, Automotive,
Java/XML, Medical Technology, Project Management, Maturity Models, Software Testing, UML)
in total more than 300 events per year, reaching up to 10.000 software professionals all over Germany
Portrayal ASQF e.V.| | | |
ISO/IEC JTC1 SC7 Working Groups (ISO15504, ISO12207, ISO15288, …) ISO (International Organization for Standardization) EQN (European Quality Network) EOQ-SG (European Organization for Quality - Software Group) EURUSS (Know-How Transfer for Certified EU Project Managers in Russia) EuroSPI (European Software Process Improvement Initiative) GESA e.V. (German European Security Association) iNTACS (International Assessor Certification Scheme) iNTCCM (International Certified Configuration Manager) ISTQB (International Software Testing Qualifications Board) USTQB (Ukraine) SeSamBB (Security and Safety made in Berlin-Brandenburg. e.V.)
Commitments | | | |
ISTQB® Certified Tester Foundation/Advanced Level iSAQB® Certified Professional for Software Architecture iSQI® Certified Professional for Project Management iNTACS™ certified ISO/IEC 15504 Provisional Assessor iNTACS™ certified ISO/IEC 15504 Competent Assessor IREB® Certified Professional for Requirements Engineering iNTCCM® Certified Professional for Configuration Management EU Certified Innovation Manager TTCN-3® Certificate ISSECO® Certified Professional for Secure Software Engineering ISECMA® Certified Professional for IT Security Management TISP® TeleTrusT Information Securiy Professional QAMP® - Quality Assurance Management Professional V-Modell® XT – Project Management
Certification Program | | | |
22 of the DAX-30-Companies are iSQI-clients | | | |
ISTQB Certified Tester | | | |
More and more companies explicitely ask for ISTQB Certified Testers
Software Testers have to:
Find bugs before the software hits the market
Prove quality of the software
ISTQB Certified Tester qualification – terms, techniques, tools
Is that enough?
Present Situation | | | |
Conclusion:
Software-Testers are working at the key positions of IT projects and therefore play an important role in the software and product lifecycle with regard to quality
To ensure a high product and process quality a lot more than skills in the field of software testing are necessary
Present Situation | | | |
Present Situation: Outsourcing Projects | | | |
Outsourcing Expectations ...
3,4%
38,9%
42,9%
14,8%
exceededfulfilledpartly fulfillednot fulfilled
The majority of outsourcing projects stay behind expectations
Present Situation: Outsourcing Projects | | | |
Therefore companies prefer to outsource to other companies nearby their office, often within the same city
Outsourcing Tendencies
76,9%
14,1%
9,0%
Onshore/Onsite
Nearshore
Offshore
Solution that iSQI is promoting:
STANDARDIZED TRAINING &
CERTIFICATION
There is a need for professionalismThere is a need to secure basic knowledgeThere is a need for approved educationThere is a need for role based trainingThere is a need for life long learning in ITThere is a need for the comparability of qualificationsThere is a need for platform and company independent standardsThere is a need to understand each other across borders and despite
different mother tongues
Certification – WHY? | | | |
→ guarantees
• constant quality
• reliable orientation
• high transparency
→ secures
• acceptance and reputation
• International competitiveness
International Certification | | | |
Benefits of Certification: For Professionals
Training on the Job (practical relevance, role based) Life Long Learning (includes latest findings, best practice) Common Understanding (across borders and language barriers) Reputation & Credibility & Personal Accomplishment Objective Measure of one‘s Skill Level
→ Support of Career Advancement and Increased Earnings(„Gartner 2006 IT Market Compensation Study“: average salary uplift 5%-11%)
Certification Benefits iSQI | | | |
Benefits of Certification: For Employers
Improved Customer Satisfaction Increased Safety (in applicable industries) Professional Development Opportunities for Employees Increased Competence Level of Employees Compliance with Industry Regulations or Government Requirements Higher Credibility with Customers
→ Annual Savings due to Quality and Productivity Increase
Certification Benefits | | | |
Benefits of Certification: For the Profession
Standardization (definition of job role, standardized terms & practice) Continued Professional Development Basic Knowledge (processes, methods, techniques, technologies) Comparability of Qualifications Equality of Opportunity Ethical Code
Certification Benefits | | | |
Benefits of Certification: Company Study 2005-2007
Improved Project Delivery
19% increase in projects deployed on time and budget Less External Support
16% decrease in spending on ad-hoc external IT support Reduced Downtime
17% decrease in frequency of downtime Increased Overall Productivity
22% increase in all processes
Certification Benefits | | | |
Software Test
worldwide standard: “ISTQB Certified Tester”
three qualification levels:
Foundation Level
Advanced Level (Test Manager, Test Analyst, Technical Test Analyst)
Expert Level
> 100.000 ISTQB certified software testers worldwide
ISTQB presides 40 National Boards
| Solution | | |
| Solution | | |
Individual Advantages:
Be Smart: Refresh and secure your knowledge Be Respected: Get your qualification certified Be Competitive: Knowledge is power on today’s market Be Confident: Raise your qualification to raise your income Be Understood: Communicate successfully, know methods
and terms Go Global: Work worldwide with internationally
recognized qualification
Benefits | | | |
Projects as opportunities – Crisis as chance!
Invest in your further education – especially in crisis times…
Be prepared for better times – and better projects!
Conclusion | | | |