simplicity beyond complexity: a pluralist approach to the

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Simplicity Beyond Complexity: A Pluralist Approach to the Practice and Teaching of Strategy David Webb University of West of England Abstract: This article argues that strategy practice and teaching are hindered by the prevailing monist paradigm that forms the structure of many strategy courses and text books. The power to generate valuable insight is diminished by selected elements from different ‘schools of thought’ being force fitted into a model at odds with practice. Differences in the fundamental underpinnings of theories, such as RBV, ABV and dynamic capabilities, and their recent developments, are often glossed over and this results in shallow application. However, in a turbulent world where traditional sources of advantage have waned, the insights that can be gained from the core theories have rarely been more needed. This article explores how a competitive pluralist approach, that values differences as much as consistencies, could bring the strengths of core theories back into strategy practice. It is argued that rather than adding complexity such an approach strips out the complication and confusion added by a flawed integration. As a result, deeper understanding and more robust strategic thinking is generated. In teaching the approach encourages greater critical thinking and analysis – core learning objectives for many business courses – and less dissonance for students with both commercial and non-commercial business experience. Key Words: strategy, strategic management, competitive advantage, Porter Mark II, resource-based view, dynamic capabilities, blue ocean strategy, pluralism “I would not give a fig for simplicity this side of complexity but I’d give my life for the simplicity on the other side of complexity” (Oliver Wendel-Holmes Sr. 1 ) In a drive for simplicity, the teaching of strategic management too often ignores divergences in the foundations of its major theories. This introduces fundamental flaws into student’s understanding of the subject and, consequently, sub-optimal application in practice. While strategy text books are often comprehensive, the rush to synthesis the work of notable strategy theorists into a unified rational/linear model - some ‘grand universal theory of everything’ - does a disservice to the subject. Typically, a paradigm of strategy practice is presented based on Kenneth Andrews’ framework within which students are urged to analyse the external environment – identifying opportunities and threats - and the firm’s internal capabilities for strengths and weaknesses (see Christensen, Andrews, Bower, Hamermesh and Porter 1982). Then, on the basis of this, develop options and choose a strategy(s) before spurring the firm into implementation. Typically, the 1980s work of Michael Porter will be highlighted in assessing opportunities and threats, and that of Resource-Based View (RBV) theorists (perhaps Barney 1991, 1995 or Prahalad and Hamel 1990) for appraising strengths and weaknesses. This is all despite the starting point for both these theories being that SWOT is well past its sell by date! (Porter 1980, Barney 1991, Hill and Westbrook, 1997). 1 Alternatively attributed to Oliver Wendell Holmes Jr. and stated as “The only simplicity for which I would give a straw is that which is on the other side of the complex — not that which never has divined it.” In Oliver Wendell Holmes Jr.* (1961) Holmes-Pollock Letters: The Correspondence of Mr. Justice Holmes and Sir Frederick Pollock, 1874-1932″ (2nd ed., 1961), p. 109.

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Page 1: Simplicity Beyond Complexity: A Pluralist Approach to the

Simplicity Beyond Complexity: A Pluralist Approach to the Practice and Teaching of Strategy

David Webb

University of West of England Abstract: This article argues that strategy practice and teaching are hindered by the prevailing monist paradigm that forms the structure of many strategy courses and text books. The power to generate valuable insight is diminished by selected elements from different ‘schools of thought’ being force fitted into a model at odds with practice. Differences in the fundamental underpinnings of theories, such as RBV, ABV and dynamic capabilities, and their recent developments, are often glossed over and this results in shallow application. However, in a turbulent world where traditional sources of advantage have waned, the insights that can be gained from the core theories have rarely been more needed.

This article explores how a competitive pluralist approach, that values differences as much as consistencies, could bring the strengths of core theories back into strategy practice. It is argued that rather than adding complexity such an approach strips out the complication and confusion added by a flawed integration. As a result, deeper understanding and more robust strategic thinking is generated. In teaching the approach encourages greater critical thinking and analysis – core learning objectives for many business courses – and less dissonance for students with both commercial and non-commercial business experience. Key Words: strategy, strategic management, competitive advantage, Porter Mark II, resource-based view, dynamic capabilities, blue ocean strategy, pluralism

“I would not give a fig for simplicity this side of complexity but I’d give my life for the simplicity on the other side of complexity” (Oliver Wendel-Holmes Sr.1)

In a drive for simplicity, the teaching of strategic management too often ignores divergences in the foundations of its major theories. This introduces fundamental flaws into student’s understanding of the subject and, consequently, sub-optimal application in practice. While strategy text books are often comprehensive, the rush to synthesis the work of notable strategy theorists into a unified rational/linear model - some ‘grand universal theory of everything’ - does a disservice to the subject. Typically, a paradigm of strategy practice is presented based on Kenneth Andrews’ framework within which students are urged to analyse the external environment – identifying opportunities and threats - and the firm’s internal capabilities for strengths and weaknesses (see Christensen, Andrews, Bower, Hamermesh and Porter 1982). Then, on the basis of this, develop options and choose a strategy(s) before spurring the firm into implementation. Typically, the 1980s work of Michael Porter will be highlighted in assessing opportunities and threats, and that of Resource-Based View (RBV) theorists (perhaps Barney 1991, 1995 or Prahalad and Hamel 1990) for appraising strengths and weaknesses. This is all despite the starting point for both these theories being that SWOT is well past its sell by date! (Porter 1980, Barney 1991, Hill and Westbrook, 1997).

1 Alternatively attributed to Oliver Wendell Holmes Jr. and stated as “The only simplicity for which I would give a straw is that which is on the other side of the complex — not that which never has divined it.” In Oliver Wendell Holmes Jr.* (1961) Holmes-Pollock Letters: The Correspondence of Mr. Justice Holmes and Sir Frederick Pollock, 1874-1932″ (2nd ed., 1961), p. 109.

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In rushing to simplify, such an approach ignores both conflicting assumptions that underpin these theoretical frameworks (Barney and MacKey 2018) as well as recent developments in the thinking of the referenced theorists to reflect today’s competitive landscape (e.g., Porter 1996, 2013). These short comings are particularly apparent in the treatment of competitive advantage. We can only assume this is the result of a fear that too much complexity will confuse students. But as the quote by Wendell-Holmes implies, simplicity that ignores complexity can be worthless and fake synthesis will degrade any value that could be gained. This situation is compounded by the waning in strength of traditional firm advantages in the face of changing competitive and technological landscapes. A new sharper approach is needed that harnesses the depth of thinking in core strategy theories while also matching the reality of strategy development in practice. In this article we will first look more deeply at theories of competitive advantage and how there are flaws in the standard paradigm explicitly or implicitly found in many strategy courses and text books. We will then consider how such coverage of business strategy is challenged by developments within key theories, especially if at odds with their core underpinnings. Finally, we will propose an alternative, competitive pluralist approach, that is arguably more suited to the needs of business today.

WANING SOURCES OF COMPETITIVE ADVANTAGE Twenty years ago, Christensen (2001) highlighted how factors that had traditionally been seen as sources of competitive advantage were losing their potency. In particular, the sustainability of advantage based on economies of scale and scope were questioned. In a world where fixed costs are avoidable via outsourcing, cost curves are flattened by flexible manufacturing and technology developments, and frequent changes hardly allow progression on any experience curve, we should not be surprised that scale alone does not guarantee a competitive edge. If advantage persists it is not about scale, but the nature of what you have scale in, that prevents, or at least delays, imitation. Others (e.g., D’Aveni 1994) show how Porter’s generic strategies of differentiation and cost leadership no longer fit today’s complex and fragmented markets. It is questionable if it was ever possible to gain a unique and defensible position on such a simplistic choice. Even more questionable once the need to choose was diluted by the introduction of ‘in-between’ hybrid positions such as ‘best-cost provider’. It is notable how more recently Porter himself has moved away from simple generic strategies to a more nuanced notion of choice in the “value proposition” 2 (Porter 1996 and 2013, Porter and Kramer 2006, Magretta 2012, 2020). With traditional recipes waning, the onus is on academics and practitioners to look more deeply at where competitive advantage originates. In this there is a need to fully recognise the different underpinnings of theoretical lenses and to avoid flawed and shallow attempts to synthesise. In the words of Wendell-Holmes: to see the simplicity beyond the complexity.

2 In recent work Porter increasingly defines position in terms of choices in the “value proposition” - where the “value proposition” has three dimensions: which customers? which needs? and what relative price? – rather than pre-set generic strategies (cost leadership, differentiation and focus). Given the complexity of markets and consumer segmentation moving on from a small number of simple predefined generic strategies should come as no surprise.

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THE ALURE OF SIMPLIFICATION However, if we look at how business strategy is still taught - as represented in many strategy courses text books or requirements within professional qualification (e.g., CIMA or CMI) - we see these challenges have largely been unheeded. The lack of change has been a particular surprise to the author, having returned to academia and teaching after over 15 years as a strategy director and consultant. A review of popular text books supports De Witt’s (2017) view that the field of strategy education is “dominated by a strong industry recipe”. While many now recognise an emergent element in strategy development, text books continue to be underpinned by a uniform ‘strategic planning’ approach to business strategy (see Figure 1). Here elements of theory that match the prevailing standard paradigm are force fitted into a rational/linear model of strategy development. Typically, the understanding of opportunities and threats flow from an industry analysis (usually the 5-forces framework), while that of strengths and weaknesses result from an RBV appraisal (usually with the VRIN/VRIO framework) (Barney and Mackey 2018). In this the focus is on particular frameworks as simple tools and not the core of the theory being co-opted.

While the aim is to make the topic digestible though a set of easy-to-follow sequential steps (De Witt 2017) the result is to strip out much of the detail and internal consistency of individual theories – detail that has been long honed in each theory’s development. Often fundamentally different underlying assumptions between the theories are ignored or glossed over.

BASIC BUILDING BLOCKS OF COMPETITIVE ADVANTAGE The field of business strategy has many roots. The neo-classical view of economics, particularly the Chicago School of industrial organisation economics, can be seen to influences the work of Porter (Sheehan and Foss 2009, Ghoshal 2005). Others like Penrose, Schumpeter and even Marx are the origins of the resource-based view and dynamic capabilities. Thinkers in sociology and psychology, such as Simon, March and Granovetter, also influence dynamic capabilities, as well as disruptive innovation and Blue Ocean

Aims and Goals

External Analysis

Internal Analysis

Context Strategies Implementation Evaluation

Feedback

Figure 1: Traditional Structure of Strategy Courses

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strategy3. These different influences mean that different assumptions lie at the core of the different ‘schools of thought’ on where competitive advantage originates. The importance of these differences has grown as Porter’s thinking has moved on from the simple choice of a ‘generic strategy’ to what could now be called “the activity-based view” (Sheehan and Foss 2009). We cannot simply allocate Porter to the analysis of the external environment (opportunities and treats) and RBV (often blurred with dynamic capabilities) to an internal perspective (strengths and weaknesses). Resources or Activities? It is not as if the differences between theories are nuances. The different theoretical underpinnings mean fundamental disagreements - even on what is the basic building block of competitive advantage and, therefore, of business strategy - are overlooked. For Porter the focus is on activities - or more precisely ‘value activities’4 (Porter 1985) – the things the firm does and how it does them. Sustained advantage results from making a choice of industry position and aligning the organisation’s whole system of activities. Advantage is sustained, at least over the foreseeable future, because of the inability of others to match any trade-off choices5 and to imitate the complex, tuned system of activity choices that is needed to deliver the chosen position6. In contrast, advocates of the resource-based view see lasting advantage gained from the ownership of, or at least control of, certain resources that competitors do not have and cannot economically obtain7. Advantage stems from the firm’s possession of these resources rather than from what you do with/to them (i.e., the firm’s activities). Influenced by its neoclassical economics underpinnings, the assumption in Porter’s theory is that the future value of a resource will be reflected in the price and, therefore, advantage must be accrued through the activities that use or change resources (Porter 1991)8. In contrast, RBV theorists, such as Barney (1991) and Wernerfelt (1984), influenced by Penrose (1959) follow a Ricardian line of imperfections in resource markets (Barney and Clark 2007, Barney and MacKey 2018). Competitors are unable to obtain resources that allow you to do things others cannot, and so provide a sustained economic advantage. Barney (1991) highlights how historic circumstances, social complexity or causal ambiguity create market conditions where a resource cannot be imitated. The assumption of an imperfect market for resources is also apparent in Prahalad and Hamel’s (1990) notion of core competencies. Competencies are presented as discrete bundles

3 At the heart, Blue Ocean Strategy is Kim and Mauborgne’s (2005) research on the process used to break free of the current dominant paradigm in an industry/firm. Teece also recognises the role of bounded rationality in thinking on dynamic capabilities with the suggestion it was already present in Schumpeter’s theory of innovation (Augier and Teece 2009) 4 Arguably these are better seen as “activity choices” when applying Porter’s theory 5 A trade-off choice exists where choosing one option prevents you also choosing another option even though the alternative might lead to valid revenue streams. Hence to match the strategic position a competitor has to make the same choice and in doing so, potentially, let go of existing customers. 6 Sheehan and Foss (2009, p255) quote Porter as stating that activities are “the causal, first-order unit of analysis where choices need to be made and where advantage” arises, while “resources or KSFs are outcomes …and work through the activities a firm performs” 7 Barney and Mackey (2018) distinguish between monopoly and efficiency profits underpinning Porter’s and the RBV theories respectively and hence “these two theories, far from being complements, are, on the whole, substitutes” 8 This is also apparent in Porter’s (1985) discussion on technology

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of resources where the particular combination of resources, and the ability to integrate them together, act as high barriers to imitation9. Where a competency provides access to multiple markets, makes a significant contribution to perceived customer benefits and is difficult to imitate, it is classified as a ‘core competency’ and seen as giving the firm advantage (Prahalad and Hamel 1990)10. Importantly a competency is still a resource and hence this view shares the underpinnings of those of Barney and other RBV theories. Thus, between the ‘ABV’ and the ‘RBV’ schools of thought there is a fundamental disagreement about the basic building block of competitive advantage and strategy. Yet a difference that is often glossed over in strategy text books (Barney and Mackey 2018). When activities and resources are mentioned, for example, in the presentation and use of Porter’s value chain, the distinction is often ignored and they are treated interchangeably (Sheehan and Foss 2007). Stable or Dynamic? Similar issues exist in the strategy text book’s treatment of the distinction between RBV and the dynamic capabilities view. Dynamic capabilities, if covered, are positioned as a development in response to the criticism that RBV is too static - particularly in turbulent and high velocity markets. However, this overlooks their fundamentally different theoretical underpinnings. The RBV has its foundations in Ricardian economics – so an equilibrium view – while dynamic capabilities theorists see this view stemming for the disequilibrium stance taken by Hayek or Schumpeter (Barney 2001, Teece 2007). While the dynamic capabilities and the resource-based views do share a focus on competitive advantage stemming from resources, they disagree on what it takes to sustain that advantage. In contrast to RBV, from the dynamic capabilities’ perspective, continued advantage comes

9 Prahalad and Hamel (1990) leave room for interpretation on what a competency is. At various points they describing them as: ‘the collective learning in the organisation’; ‘ability to consolidate corporate-wide technologies and production skills’; ‘harmonizing streams of technology’; ‘the glue that binds together businesses’ and even ‘communication, involvement and a deep commitment to working across organisational boundaries’. Although they are clear that competencies are not shared costs, common facilities or functions, products, components or sub-assemblies, nor technologies. Subsequent publications (e.g., Hamel and Prahalad 1994) offer further hints: “the need to specifically name the competency and precisely define what is included in it” and “the need to identify the elements that contribute to each competency (e.g., technologies, expertise, discreet skills, people)” (p225/6); and avoid a ‘lengthy laundry list of skills, technologies and capabilities’ (p224). Hamel (1994) describes a competency as a “bundle of constituent skills and technologies rather than a single, discrete skill or technology” and, as “the integration of a variety of individual skills” (p11). He suggests a hierarchy of competencies with examples for FEDEX: “meta-competencies” (e.g., logistics), [potential] “core competencies” (e.g., package tracking competency) and “constituent skills” (e.g., barcoding ability) (p12). Although, he also says a core competency is an activity rather than an asset – although this seems to be a loose use of this term and at odds with the examples and terms he uses elsewhere. Across subsequent literature you can see a competency (sometimes named capability) both as an integrated bundle of resources with internal complementarity (Milgram and Roberts 1995), that includes the ability to bind those resources together; or as just the ability to marshal the resources in a specific way (e.g., Eisenhardt and Martin 2000). As a practitioner it is questionable if we should worry about this nuance – after all to gain value you need both! The critical issue is whether the competency is imitable either as a whole and can’t be broken down into parts which can then be copied. Seeking integrated bundles that enable the firm to deliver to stakeholder, perhaps aided by Fowler, King, Marsh and Victor’s (2000) typology of competencies (technological, market-based and integration) or Hamel’s (1994) equivalent further aids competency identification, helps identify relevant competencies that can then be tested using the VRIO/VRIN test. 10 Prahalad and Hamel’s tests are a more practical way of identifying competencies than attempting to map all the resources in a firm and work out how they integrate into competencies. The starting point is why do customers come to the firm and then identifying competencies that enable this, rather than as many text books suggest (e.g., Grant and Jordan 2015), trying to sieve through all the resources the firm possesses, perhaps using Porter’s value chain.

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from the organisations ability to create an ongoing series of resource advantages (Helfat, Finkelstein, Mitchell, Peteraf, Singh, Teece and Winter 2007). The firm accesses opportunities effectively before others and moves on to the next opportunity before the original advantage is competed away (Teece and Pisano 1994, Wang and Ahmed 2007, Eisenhardt and Martin 2000). To achieve this the firm deliberately – and to some extent formally - puts in place specific processes11 to manage its resource portfolio (Eisenhardt and Martin 2000). Mechanisms that purposefully support the firm’s capability to learn and absorb knowledge, reconfigure/transform the firm’s resources and manage the exploitation of the advantage while it lasts (Teece and Pisano 1994, Teece, Pisano and Shuen 1997, Ambrosini and Bowman 2009, Wang and Ahmed 2007 Augier and Teece 2009)12. Teece and Pisano (1994) and Teece et al (1997) argue that “competitive advantage lies in these managerial and organisational processes” and these are “shaped by the firm’s asset position and the paths available to it” (Teece et al 1997, p518). Here asset position refers to difficult-to-trade knowledge, reputational and relational resources with which the firm is endowed, rather than non-specialised assets such as plant and machinery. The paths a firm can then take are dependent on its resource endowment and its history (previous decisions asymmetrically build knowledge, resources and ingrained behaviours). So, the firm is both rewarded and constrained by its heritage (Teece 2007) There are however different views on the nature of these organisational processes among proponents of the dynamic capabilities perspective. Teece and colleagues (Teece and Pisano 1994, Teece et al 1997, Teece 2007, Schoemaker, Heaton and Teece 2018) argue that the relevant mechanisms are “signature” processes, that are hard to develop and deploy, and hence difficult for rivals to imitate. They are often tacit and, having emerged through the firm’s unique history, baked into the organisation’s culture (Schoemaker et al 2018). In this claim we see resonance with the RBV perspective – competitive advantage is sustained as a result of valuable, rare and inimitable resources (processes are still resources possessed by the firm). In contrast, Eisenhardt and Martin (2000) and Galunic and Eisenhardt 2001) argue that the processes within dynamic capabilities are well known practices, such as product development, alliancing, strategy processes and R&D. While in stable markets, such processes could become complex and idiosyncratic, in dynamic, high-velocity markets they are simplistic, experiential and unstable (Eisenhardt and Martin 2000, p 1106) 13. Thus, at best, only temporary advantage can be gained from their possession. Instead, it is the acts of will and leadership that creates and exploits temporary resource advantages14. The active

11 Care here is needed on terminology. The word “routines” is often used instead of processes (used interchangeably here with mechanisms) but as Teece et al (1997 p 520) warn there is a danger the term ‘routine’ being “too amorphous”. Indeed, a routine can be seen as a resource or a repeated activity and there is, therefore, a potential blurring with both Porter’s ABV theory and the resource-based view. Specifically, in dynamic capabilities there needs to be a focus is on processes that act on the portfolio of competencies and resources – to integrate, reconfigure and release resource (Eisenhardt and Martin 2000). Note in this they are not part of a specific competency but act on the portfolio of competencies and resources. 12 Elsewhere described as sensing (learning), Seizing (integrating and coordinating) and transformational meta-capabilities (Teece 2007). 13 Eisenhardt and Martin (2000) argue that such processes are achieved through many different paths and are fungible across different contexts (p1110) 14 Thus, while such processes will certainly be valuable there is no requirement for them to be rare or inimitable. It is how they are consistently and effectively used in the management of the firm’s resource portfolio. Although, of course, some of the competencies/resources that are created and managed will be rare and give temporary advantage.

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intent is thus observed in behaviours and the comprehensiveness of the mechanisms put in place even if they are ad-hoc (e.g., processes to generate real-time information, cross-organisational communication and relationships, and multi-streamed experimentation). There is a conscious emphasis on the adaptive, absorptive and innovative capacities of an organisation in balancing knowledge exploration and exploitation (Wang and Ahmed 2007, March 1991) - rather than on signature routines. Therefore, the challenge is in overcoming cognitive limits and internally sustaining that effort, rather than from external erosion of a unique capability (Eisenhardt and Martin 2000, p1113). Arndt and Pierce (2018) suggest that these contrasting views stem from a duality within Schumpeter’s work. They argue that Eisenhardt and Martin (2000), being influenced by Cyert and March (1963), pick up an organisational behavioural strand, while Teece and colleagues take an entrepreneurial capabilities line of thinking15. However, other than R&D, Schumpeter (in Mark I or Mark II) does not explore specific internal firm processes. Instead, his emphasises is on how capitalism promotes entrepreneurial mentalities and behaviour16. We can also challenge if a focus on unique ‘signature’ processes - that provide sustainable competitive advantage - is in effect an equilibrium view17 and so part of RBV rather than a Schumpeterian view18. A true disequilibrium perspective would suggest that even such an advantage will always be imitated or become obsolete. As such, it can be argued that Eisenhardt and Martin’s (1990) view is more in accord with a disequilibrium view19. To a degree, Teece (2007) moves closer to this interpretation - seeing success as driven by “an intensely entrepreneurial genre of management constantly honing the evolutionary and entrepreneurial fitness of the enterprise” (p1346). Although innovation and strategic change are addressed in most strategic management text books, specific theories that take a dynamic perspective on competitive advantage receive superficial coverage. Where dynamic capabilities are mentioned, they are usually positioned as an extension of RBV - with the mechanisms potentially being rare and inimitable20. So, the earlier Teece and colleagues’ viewpoint with the relevant processes being idiosyncratic and inimitable and, therefore, directly the source of sustainable competitive advantage (Barney and Mackey 2018). In this there is a significant, and potentially confusing, blurring of the dynamic capabilities perspective with the RBV theory and even, if care is not taken in the use of terminology, with Porter’s activity-based view.

15 Arndt and Pierce’s (2018) claim the concept of entrepreneurial capabilities is rooted in Schumpeter’s Mark II theory – the term given to his thinking developed in Capitalism, Socialism and Democracy (Schumpeter 1943) and where Schumpeter broaden his thinking to the role of “big business” rather than the S-entrepreneur (Andersen2012). They also claim a similar duality in Nelson and Winter’s (1982) evolutionary view of economic change. The views of Teece and colleagues are then categorised as ‘evolutionary’ and contrasted to the ‘behavioural’ view of Eisenhardt and Martin. 16 What Cantwell (200/2001) terms the creation of a social capability that enables firms to experiment with new technological combinations and solve the problems that arise in doing so, hence learn and successfully innovate in production. 17 Or from a Kirznerian view point of the firm seeking to restore equilibrium (Kirzner 1973) 18 Suggesting profits stem from a monopoly in the possession of certain routines giving market power rather than the process of innovation – so is attempting to marry an equilibrium view with a disequilibrium perspective. In economics Cantwell (2000/2001) terms this the erroneous ‘Schumpeter hypothesis’. Interestingly Kuznets (1940) and Freeman (1990) suggest Schumpeter made a similar error in his 1939 book, Business Cycles (also see Andersen 2012). 19 Teece and Pisano (1994, p553) accept that here there is a divergence from Schumpeter’s thinking. 20 The focus is simply on a different type of resource that is more difficult to imitate due to influence of path dependency and resource endowment (effectively the historic circumstances through which it was gained)

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A Dynamic View of Activities The authors of Blue Ocean strategy take a similar dynamic view of gaining competitive advantage. Also highlighting the influenced of Schumpeter, Kim and Mauborgne (2005 p245) lay out what they claim is a ‘reconstructionist’ view with, at its core, a process by which firms “create new market space”. This ‘value innovation’ view focuses on the process of changing ‘competing factors’ to more closely match what customers really need21. In the examples given by Kim and Mauborgne ‘competing factors’ are the things the firm does. Thus, the focus is on activity choices, rather than resources. This stress on activities is even more emphasised in Blue Ocean Leadership (Kim and Mauborgne 2014) where the Blue Ocean process is applied to what leaders do – the ‘acts and activities’ - not what traits they possess. Firm competitive advantage comes from changing the “entire system of a company’s activities” with organisational and cognitive barriers then making it hard for others to quickly match that strategic move (Kim and Mauborgne 2004, 2005)22. A focus on changing activities is also evident in Williamson’s ‘economising’ orientation to strategy23. Here Hayek and Bernard provide the underpinnings, and success is seen as the result of rapid adaptation to changing market circumstances (Williamson 1991). A key element here is the ongoing elimination of waste, with Williamson arguing that excess cost is due to inferior organisation and maladapted operations (Williamson 1991 p78). One firm will out-perform another due its activities being better aligned to internal and external interfaces. Thus, firms gain advantages through innovation and cutting waste. However, advantage is short lived, with more durable advantage undone by inevitable imitation – through “Schumpeter’s process of ‘handing on” (Williamson 1991, p80). With the emphasis on continual economising, innovating and eliminating waste there are strong parallels to Kim and Mauborgne’s (2005) “eliminate, reduce, raise and create’ mantra – although in more incremental steps. This value innovation (or perhaps value activity innovation) view can also be seen in other innovation linked strategy literature such as ‘disruptive innovation’ (Christensen, Raynor and McDonald 2015), ‘hyper-competition’ (D’Aveni 1994), the ‘flexible firm’ (Volberda 1998, Lewin and Volberda 1999) and ‘co-creation’ (Prahalad and Ramaswamy 2004). At the core of these “value activity innovation” theories is a dynamic view on how firm’s gain competitive advantage that is at odds with Porter. Both Kim and Mauborgne and Williamson are critical of the view that position choice, especially Porter’s generic strategies, is central to strategy – at least for all but a few fortunate organisations. With the focus on activities, they also differ from the resource-based and dynamic capabilities views. However, when they are picked up in strategy courses and text books they are often simply presented as part of the implementation stages of the traditional strategy paradigm - a way to change a strategic (equilibrium) position. Little coverage is therefore given to the assumptions they make about the source of competitive advantage. A Shifting Landscape We cannot expect theories of competitive advantage (or any other topic) to be set in stone and in their development, some blurring of the original theoretical position will ensue. This should not be surprising given the ontological stance taken by many western management

21 So, in contrast to Porter’s stress on choice of customers in his value proposition concept and certainly at odds with his earlier notion of generic strategies. 22 Others, such as Christensen (e.g., Christensen et al2015), might ask why these same organisational and cognitive barriers don’t stop any incumbent from making such moves even if following the Blue Ocean process. 23 Note this is a dynamic view captured in the use of the term economising – it implies an on-going activity

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researchers. A theory emerges, develops and gains attention. It attracts valid practical and theoretical criticism and in response the theory is modified to increase generalisability or, at least, is adjusted to nullify the criticism24. For example, Porter (1980) introduces his concept of generic strategies, this was picked up in practice and teaching, but it became apparent that there were firms that succeed despite being “stuck in the middle”, so for a while the notion of “best price provider” emerges. Later Porter (1996) adds additional “strategic positions” and then in the 2000s and 2010s begins to shift to more nuanced synthesis (i.e., value proposition, trade off choices and activity systems). While apparently reluctant to jettison the now famous generic strategies, they play a fading role in his presentations and publications and are largely ignored in the summaries of his work that he supports (e.g., Magretta 2012, 2020). While Porter’s explanation of 3rd order fit – the optimisation of the form’s activity system - appears to hedge to a more dynamic perspective (Porter 1996), for the most part, the theory’s trajectory has re-emphasised the view that choice and alignment of activities is the route to sustainable competitive advantage (Porter 1996, 2015). At the same time Kim and Mauborgne (2004, 2015) have grappled with the question of how you ensure a ‘Blue Ocean move’ is sustainable and as a result added new sections in the 2015 edition of their book Blue Ocean Strategy. In addition to the cognitive barriers discussed in the first edition, they argue that “sustainable blue ocean is in the alignment of the three propositions” - the value, profit and people propositions (Kim and Mauborgne 2015). So, despite retaining some criticisms of Porter, a significant convergence especially with his recent work. This despite there still being radically different underpinnings of these two views on competitive advantage. Seemingly blurring a neoclassical economics’ view underpinned by the notion of a stable equilibrium with Schumpeter’s evolutionary view with innovation driving disequilibrium (Nelson and Winter 1982). There is a recognised lack of standardisation in the terms used among RBV theorists but in addition we also see variations in theoretical position. True to its underpinning assumptions, Barney’s 1991 article comprehensively lays out the perspective taken and introduces the VRIN test (Valuable, Rare, Inimitable and Non-Substitutable). The focus is on how possession of heterogenous and immobile firm resources allow a firm to implement a value creating strategy that others cannot (Barney 1991) and why these may not be duplicated in the foreseeable future. Indeed, as he explains, competitors have ceased in their attempts to imitate or substitute these resources. So, an equilibrium position has been attained. Hence the emphasis is on what resources the firm already possesses and how this view informs strategic choices25. However, four years later Barney modifies his test to determine whether a resource is a source of competitive advantage: VRIN becomes VRIO. The inimitability and non-substitutable elements merge and the ‘question of organisation’ is added (Barney 1995). “To fully realise [advantage] the firm must […..] be organised to exploit its resources and capabilities”. Thus, the firm needs to possess “complementary resources” such as a formal reporting structure, control systems and compensation policies (p56). Note here Barney is

24 See Kapeller (2020) for a discussion on axiomatic variation within economics – i.e., changes in the underlying assumptions underpinning a model or theory 25 The system is in equilibrium and insight comes from understanding that equilibrium

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careful to remain focused on resources26, but there is a subtle shift towards how the firm exploits its resources rather than just possession providing advantage. This development is more marked in the supporting notes where links are made to literature that takes a Schumpeterian evolutionary (disequilibrium) view (e.g., Teece, 1986) and focuses on the creation of new resource advantages (e.g., Dierickx and Cool, 1989). In responding the criticisms of Priem and Butler (2001), Barney’s (2001) recognises these contrasting underpinnings27. He highlights the value of taking an ‘equilibrium’/Ricardian perspective seen in his 1991 article and how his differs from the ‘evolutionary’/ Schumpeterian view of others (e.g., Teece and Pisano 1994). There is a recognition of the limitations of the equilibrium view but a stress on its value in generating insight. Prahalad and Hamel go even further in straddling equilibrium and disequilibrium viewpoints. Much of Core Competence of the Corporation (Prahalad and Hamel 1990) and subsequent publications (e.g., Hamel and Prahalad 1993, 1994) focus on how a firm develops, deploys and redevelops competencies to sustain advantage - with their concepts of stretch, leverage and strategic architecture. It is the firm’s capacity to learn and unlearn (Hamel and Prahalad 1994), allocate competencies and develops new competencies that sustains advantage. This clearly overlaps with the dynamic capabilities’ viewpoint on competitive advantage28. Four Schools of Thought in Flux Thus, we can decern four very different evolving schools of thought on business strategy that hold very different opinions on what is the basic building block of competitive advantage. Each takes a divergent view on whether the source of advantage is the activities within firm or the resources it possesses; and whether that advantage is stable over the foreseeable future or is fleeting. These differences stem from fundamentally opposing stances found in the foundations of each theory e.g., a neo-classical economics equilibrium or Schumpeterian disequilibrium views29. Although of course, in reality, the different foci are all linked (see figure 2).

26 A reporting structure, compensation policies and control systems are still resources even if it is unlikely that they would not be rare and/or inimitable 27 Also see Barney and Clark (2007) 28 A similar observation can be made regarding the knowledge-based view of competitive advantage. Here the premise is that specific knowledge held by the firm is unique and immobile and hence its possession confers advantage. However, although the divide is rarely stated, in most of the literature the focus is on how the firm gains, socialises and institutionalises knowledge and then exploits it – so a dynamic perspective. 29 Following Nelson and Winter (1982) you would also describe schools of thought that envisage a stable source of competitive advantage as ‘value maximising’ (usually profit). Managers are seeking where to maximise the value from unique resources or how do you protect above average profits in an industry position. In contrast a dynamic view has at its core value seeking. In a changing environment the firm looks for new streams of value but moves on as these dry up.

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In addition, understanding of the various theories is challenged by them being in a state of flux. At different times, diverging and converging as authors seek to clarify their thinking, respond to critics and create a wider synthesis. This results in increased complexity and a blurring of the distinctiveness of individual theories. We can depict the different schools of thought in a simple 2x2 and, based on the preceding discussion, schematically show the position taken by different theorists (see Figure 3). In this we can also illustrate the blurring of positions we have noted (e.g., the differing Teece and Eisenhardt views of dynamic capabilities, Kim and Mauborgne’s concern with sustainability of a Blue Ocean move, Prahalad and Hamel’s emphasis on managing competencies).

Hence the field of strategy offers a range of rich views on competitive advantage that are based on fundamentally different assumptions and long academic heritages. Naturally, in presenting the topic to practitioners and students, ways to simplify will be sought - hopefully providing ‘simplification beyond complexity’. Although this task is undoubtedly challenged by each theory’s ongoing evolution – especially if these developments are not consistent with its original underpinnings.

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However, as we have seen the prevailing traditional strategy paradigm presents at best a partial synthesis. In retaining the notion of strengths, weaknesses, opportunities and threats within a linear process, it selectively combines individual frameworks despite fundamental differences in their theoretical underpinnings (Barney and MacKey 2018). With SWOT thinking still often implicitly at its core, the view presented is inherently static and, as we have seen, attempts to incorporate dynamic (disequilibrium) theories of competitive advantage have been superficial. Either defaulting to an equilibrium perspective or presenting such thinking as a way to step between equilibrium positions. With an emphasis on presenting a single framework/theory to separately address the internal and external context of strategy, there appears to have been a reluctance to fully incorporate new theory development, even when these are major overhauls by key contributors (also see Barney and Mackey 2018, Bell et al 2018). Developments driven by a quest to more effectively reflect the reality of strategic management. For example, despite developments in Porter’s thinking in the late 1990s and more recently, his 1980’s concept of simplistic generic strategies still dominates, and then as guidance given on strategy content rather than an alternative to RBV30. It would appear that by seeking to simplify and provide a simple recipe, a Frankenstein’s monster emerges, in which individual theories are stripped of their precision and richness31. Striped of the match to real-life strategy-making, the insights produced from application are often insipid and shallow. If as it appears, what we teach is actually bad for practice, it is not surprising that some question the value of teaching strategy theory (March 2006, Ghoshal 2005, Bell, Filatotchev, Krause and Hitt 2018). It would seem we have been guilty of simplifying on the wrong side of complexity!

A CASE FOR THE CRITICAL REALIST PRACTITIONER? With the current paradigm commonly found in many textbooks seemingly at odds with the underpinnings and developments of the theories it tries to marshal, is there a more effective approach? An approach that mobilises the richness and depth of individual theories about competitive advantage despite their inherent differences? A solution lies in challenging other pillars of the prevailing standard paradigm, in particular the notion of a sequential and rational32 strategy process. As anyone who has ever been involved in the development of strategy will have experienced, it is anything but a linear process of analysis, formulation, implementation and evaluation depicted in the standard paradigm. Although deliberate elements are present, the process is messy, episodic and often emergent. This does not mean organisations are bad at strategy, this is the very nature of human sensemaking and decision-making and the inherent uncertainty and complexity involved in strategy-making. This observation is not new, it is widely reported in research on strategy process and practice going back decades (March and

30 Seemingly the field has a track record of being slow to change. 20 years ago, Schneider and Lieb (2004) were advancing the integration of RBV in the teaching of strategy and highlighting the field’s resistance to change in teaching 31 Barney and Mackey (2018) show how the combination of the SCP paradigm underpinning Porter’s 5-forces and RBV damages the insight that can be gained. They argue that to maintain the “grand integrated framework” (the standard paradigm) you may effectively return to the “comparative list making exercise that dominated SWOT thinking in the 1970s and is still practiced in some circles” (p367) 32 Rational in the sense defined by March (1994) – defined by “procedural rationality”

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Olsen 1976, Quinn 1978, Mintzberg and Waters 1985, Cray, Mallory, Butler, Hickson and Wilson 1991, Mintzberg 1994, Weick 1995, Eisenhardt 1999, Sull 1999, Webb and Pettigrew 1999, Elbanna 2006, Whittington 2006, Powell 2017). Strategy development is more realistically seen as an ongoing reflective conversation (Morgan 1983) where the strategy-making group seeks to converge on a shared view of the future and how to get there given prevailing institutional constraints33. Rather than some strategy framework, it is the ‘collective intuition’ of the strategy-making team that emerges from this conversation that guides cohesive sets of deliberate and emergent actions, and reactions, across the organisation (Eisenhardt 1999). If real strategy-making is iterative and messy, why do we prune stand-alone theories and force fit them into a simplistic process that does not match reality? And if the purpose of strategy frameworks is to provide insight that becomes part of an ongoing conversation, why would we want just one perspective, especially if it results in emasculated versions – pale imitations - of carefully honed theories being deployed? Would it not better to separately apply different, internally consistent, theoretical lenses to “open windows onto the world” (Clegg, Pitelis, Schweitzer and Whittle 2020, p43) and then look for synthesis in the strategic decisions to which the insights generated are input? This raises questions about the epistemological underpinnings of strategic management. In research on strategy a realist and positivist ontology and epistemology has tended to be the norm (Mir and Watson 2000, 2001, Kwan and Tsang 2001). However, there are alternative views: Mir and Watson highlight the value in a constructivist underpinning while Kwang and Tsang champion a critical realist ontology. Powell (2001) suggests that strategy research is better informed by a pragmatist epistemology. He argues that while research is often described in positivist terms, reality is more subjective with theories, such as RBV, often just statements of “ideology, dogmatism or faith”. Despite some diversity in research, the traditional paradigm seen on many strategy courses and in text books suggests that a positivist epistemology dominates teaching in strategic management (Schneider and Lieb 2016, Powell 2001) 34. Students are expected to logically and rationally work though context analysis, option identification and choice to arrive at an effective strategy. Sequentially using the prescribed frameworks as the ‘right way’ to do that part of the process. The belief is instilled that, by following this process, the firm gains competitive advantages and this will drive superior financial performance (Powell 2001). While such a paradigm brings apparent simplicity to strategy education, its monism discourages critical thinking and analysis – despite these rightly being key learning objectives of management courses (Alstete and Beutell 2016, De Witt 2017, Albert and Grzeda 2015, Dow 2020). This is hardly a route to developing the critical and open-minded graduates who can cope with the ambiguity and often conflicting opinions that characterise strategic decisions (Emami and Riordan 1998, Schneider and Lieb 2004, Albert and Grzeda 2015, Bell

33 Although formal plans are generated when required (usually annually) these are not the end point in the strategy process, they are outputs that capture the current “best thinking” of the strategy at that time. As Kaplan and Beinhocker (2003) argue, the key value of the planning process is in the learning it generates and as a way of gaining input, understanding and commitment from across the organisation 34 Also see Glynn, Barr and Dacin (2000) on how organizational theorists – including strategy theorists – tend to homogenize what is a pluralistic world – giving emphasis to unifying principles while overlooking differences. The result being a lack of accuracy and realism.

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et al 2018)35. Strategy practice need individuals who thrive where success often lies in the mobilisation of stakeholders rather than some notion of absolute rightness. As Feyerabend (2010) warns, uniformity endangers the free development of the individual. However, the strategies developed do need to link to very real choices, even if complexity and uncertainty prevents us fully perceiving their nature and the paths open to the organisation. Students and managers do, therefore, need to be able to access and effectively use tools that allow them to arrive at the best possible understanding (Emami and Riordan 1998). This combination of an objective reality, but one which is multifaceted and difficult to decipher, implies that strategy practice and education may be better underpinned by a pluralist epistemology and critical realist ontology.

PLURALISM IN APPLICATION For some time, pluralism has been a growing area of interest across a range of areas of business-related research including organisation design (Morgan 1983), management science (Jackson 1999) and economics (Caldwell 1988). It is an established feature of broader sociological research. However, within the field of strategic management it has gained little attention36. Across such research pluralism is seen as being far more than using a multi-method approach or multiple types of data. Instead, it is the recognition that differing ontological or epistemological viewpoints can bring deeper understanding (Samuels 1998, Watson 1990, Skrtic 1990, Midgley 2000). Our focus in this article is on methodological pluralism, also called epistemological pluralism, where different valid theories of the same phenomena are used to gain insight about a hard to decern reality. So rather than ‘a plurality of worlds’, a plurality of hypotheses about ‘the one world’ (Maki 1997, Watson 1990). In methodological pluralism we can distinguish between complementary and competitive37 approaches (Beckenbach 2020, Dobusch and Kapeller 2012, Maki 1997). So, either different compatible theories illuminate separate elements of a phenomena - what Maki (1997) terms a ‘division of labour’ approach - or they provide contradictory explanations of the same element. The standard strategy paradigm represents an attempt at complementary pluralism. Here a monist view results from specific frameworks being positioned as the ‘right way’ to perform each stage of the process. However, as we have seen, major omissions and fundamental incompatibilities between the theories used blunts the value of this hybrid and can damage real life strategic decision-making (see figure 4).

35 Also see Dow (2020) for a similar discussion on critical thinking and economics students 36 See also Ghoshal’s (2005) wider argument for “re-legitimising” pluralism across management studies research and education. 37 Elsewhere described as critical pluralism (Caldwell 1988) or structured pluralism (Dow 2004)

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Where complexity and ambiguity are present and theories provide contradictory viewpoints, Dobusch and Kapeller (2014) suggest that competitive pluralism is a more valuable epistemology. This is plainly the case in strategy-making where ill-structured and multifaceted - “wicked” - problems are common-place (Schweiger, Sandberg and Ragan 1986). Given the complexity of strategy development, rather than a consensus approach, Mitroff and Emshoff (1979) promote competitive pluralism as dialectic inquiry as a way to adequately test and challenge the root of any strategy. Drawing on Feyerabend38, they argue that it requires the deployment of well-confirmed, radically contrasting theories to maximise challenge and so penetrate deeply into the assumptions that underly prevailing thinking in the firm. Borrowing from the field of navigation, deeper understanding is being gained through triangulating across multiple contrasting ‘lines of position’ (Dobusch and Kapeller 2014, Caldwell 1988, Dow 2004, Olsen 2004, Jackson 1999)39. In strategy, the divergence between different schools of thought can be mobilised, as such lines of position, with insight generated by critically testing the contrasting hypotheses that each separate theory suggests40. You are using different theories in much the same way as scenario planning – with different future scenarios equally likely, each needs to be fully explored for the insight they give. Thus, as Barney and Mackey (2018) suggest, you would seek insight from both an ABV and a RBV analysis – expecting to conduct both rather than being able to select a “right theory”41.

38 Feyerabend (2010, p20) suggests a methodology constituted by “a whole set of partly overlapping factually adequate, but mutually inconsistent theories”. 39 In navigation a minimum of two lines of position – for example radio signals - are required, but to assess accuracy more will be gathered. The origins of each line need to be geographically separated otherwise the derived position will be inaccurate. Although strictly we might argue this is data triangulation rather than theory triangulation. Also see Downward and Mearman (2007) discussion of mixed-methods triangulation and retroduction. 40 Taking a critical realist view point - each theory hypothesises a ‘generative mechanism’ that would explain sustained competitive advantage. 41 Note Barney and MacKey (2018) restrict their discussion to Porter’s 1980s work (largely 5-forces rather than ABV) and view dynamic capabilities as an extension of RBV. They suggest using a pluralist approach where a firm does generate both monopoly profits and efficiency profits – i.e., where the firm has both positional and resource advantages – but in other circumstances you chose the right one. However, in reality there is often little clarity to make such a choice unless you first do both analyses and, even if the outcome is negative for both, then the decision-making team is better placed to make strategic decisions with insight from both.

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To do this, each theory needs to be explored openly and without prejudice – ‘let each theory’ speak – with each seen as an equally valid input to the strategy process. You want the full power of that lens generating insight - whether it produces a positive and negative result. For example, application of RBV may not show resources that pass the VRIO test but that is still valuable insight. The emphasis is on accommodating the different theories in the strategy conversation not integrating them in to a hybrid framework. So, seeing them as different voices, alongside those of managers, that offer varying interpretations of the situation confronted or different arguments on what the strategy should be (Morgan 1983, Skrtic 1990)42. Such a pluralist paradigm does not imply relativism and an ‘anything goes’ approach43. As well as needing clear divergence between them, the individual theories used need to show proven internal coherency and practical applicability. So stood the test of rigorous peer review (Marques and Weisman 2008, Maki 1997, Powell 2001) 44. The limitations and weaknesses of particular theories need to be fully understood, but false synthesis in an attempt to compensate for weaknesses must be avoided45. The conflicts between theories are accepted for the sake of the insight they provide (Jackson 1999) 46. This triangulation approach to strategy theories in practice and education contrasts markedly with the monist view provided by the standard strategy paradigm. Instead of looking to force fit theories in to a hybrid based on elements that partially fit, the value comes from emphasising difference in the core underpinnings of each theory used (activities vs resources, equilibrium vs disequilibrium) (See Figure 5). In selecting between theory variants, rather than selectively bolting together bits of theory, you would look for marked divergence, for example, perhaps adopting Eisenhardt and Martin’s (2000) view of dynamic capabilities given its greater differences with the RBV theory, rather than (say) the view of Teece, et al’s (1997) (see figure 5) 47.

42 What Skrtic (1990) describes as “social accommodation through dialogical discourse”. In this discourse you don’t try to reconcile the unreconcilable, but see inquiry in engagement with different viewpoints – ”hermeneutic growth from being open to multiple perspectives”. 43 Or as Samuels (1998, p301) terms it, “methodological anarchy” 44 Dow (2004) using the term ‘structural pluralism’ – argues that in practice there are a limited number of approaches which can be sustained at any one time when theorists need to persuade at least some colleagues to support and publish that view, i.e., ‘in-theory’ falsifiability according to prevailing methodological norms in that field. 45 This directly parallels Morgan’s (1983, 1986) metaphor approach in organisational analysis 46 Dow (2004) makes this contrast in terms of closed and open systems. In a closed system all relevant variables can be identified, the boundaries are fixed and relationships between components are known. In an open system knowledge is held with uncertainty and there imperfect understanding of casual mechanisms in a complex system. “No one epistemology can be conclusively shown to be superior to all others in trying to establish reasoned conclusions about an open system reality” (Dow 2004, p283). Often the flaws in one theory or method are often the strengths in another (Denzin 1970) 47 While the focus here is on sources of sustainable competitive advantage an equivalent view should be taken on firm responsibility with the shareholder vs stakeholder debate (see Smith 2003)

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The competitive pluralist approach is a closer fit with strategy process in real life. In trying to peer through the fog of uncertainty and gain insight, different theories are essentially the strategist’s tool kit – or perhaps doctor’s medical bag - where each tool adds to the current diagnosis. Each artfully applied and the insights used to provoke new thinking or crystalise decisions48. In this there is flexibility in the use of a particular framework (Jarzabkowski and Kaplan 2015) but the underlying core assumptions of the theory need to be preserved so that contrast between lenses is maintained49. With the views of the decision-making team changing and developing over time, each application is not a ‘once-and-done’ event, different lenses will be revisited or reintroduced in different guises as needed (Jackson 1999).

48 While practical constraints mean that to gain depth of insight it is important to focus on a particular lens at one point in time, comparisons and divergence from previous insights are flagged and used to prompt debate. 49 The degree of flexibility that will be required will vary between practitioner, culture and situation but the field should aim to hold core principles in application (Jackson 1999, Mingers and Brocklesby 1996). Necessarily, practitioners and consultants will adapt and modify standard frameworks to fit local needs and the language used in the firm. The key is that these adaptations stay true to the underpinnings of the theory being used so that a ‘Frankenstein’ approach is avoided. See Denzin (1970) for a similar discussion in the field of sociological research.

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Experience as a practitioner suggests management teams can be uncomfortable where the emphasis appears to be on the theoretical frameworks itself. Hence engagement is often improved by focusing on the core idea lying at the heart of a theory (e.g., choice and activity alignment) and the insight being generated. With the strategy “story” that emerges the priority, the theory in-use itself is often made invisible to the decision-makers50. This places an onus on the strategist (perhaps strategy director) to ensure application stays true to the assumptions underlying whichever theory is being used and so ensured a contrasting perspective is brought into the light. To aid on this, consultants may be brought in to provide expertise in a particular methodology (e.g., Blue Ocean, scenario planning). Obviously, the unfolding conversation is as much a political process as it is interpretive – this should be no surprise (Pettigrew 1977). However, argument and conflict are a necessary element in fully exploring issues and achieving a collective intuition – the ‘organisational truce’ - that allows decisions to be taken and enacted (Eisenhardt, Kahwajy and Bourgeois 1997, Nelson and Winter 1982, Schweiger et al 1986)51. The use of theories as a neutral, but challenging, ‘voice’ provides an environment within which a new truce can evolve, often with its own ‘in-firm’ language that persists far beyond a specific theory engagement episode. For example, a large UK insurance firm’s strategy became the “up-a-bit, left-a-bit strategy” following a scenario process, it was “jumping the straddle zone” from taking a Porterian view (although the theoretical origin was un-labelled at the time) and adopting “mountain lake” leadership behaviours stemmed from a Blue Ocean exercise. Particular theories may then be used to communicate and gain stakeholder support for particular decisions – although we should not automatically assume this post-rationalisation reflected practice. None of this sits comfortably with the current standard strategy paradigm. So, rather than presenting students with the notion that strategy is developed through an un-natural linear process, strategy educators have a duty to alert students to the reality of management (Bell et al 2018, Alstete and Beutell 2016, Mintzberg, Ahlstrand and Lampel 1998, Mintzberg and Gosling 2002) - and in this the utility of strategic frameworks - warts and all - as part of a complex organisational process (Jarzabkowski and Kaplan 2015). So more effectively prepare students for the challenges of a business life. Some would argue that introducing pluralism in the teaching of strategy brings in too much complexity when students, new to the topic, need simplification. However, by removing the complexity and confusion introduced by force fitting theories together we in fact make the logic behind each theory far clearer. Stripping out attempts to blur differences and instead concentrating on the core essence of each theory is a route to simplification and makes them easier to teach and to understand52. Others will feel uncomfortable with not providing a simple recipe, a “best practice”, especially where students lack real-life experience (Schneider and Lieb 2004). As Samuels

50 Experience suggests many management teams are uncomfortable where theoretical frameworks are presented and, hence, engagement is often improved where the focus is instead on the core idea (e.g., choice and activity alignment) and insight being generated. Unlike the formal dialectic inquiry proposed by Mitroff and Emshoff (1979), the challenging of underlying assumptions is often implicit in the engagement rather than explicit. 51 A dialectical inquiry leads to more robust understanding and a testing of decisions (Schweiger et al 1986) with the discourse creating “community of agreement” (Von Glaserfield 1995) 52 The focus here is on the use and teaching of strategy not research and theory development. Within schools of thought, theory needs to be continually improved even if this might mean convergence or divergence to/from other schools. Significant developments do need to be adopted in teaching (e.g., moving on with Porter from his ‘generic strategies’ of the 1980s). Also see Nelson and Winter (1982 p46) on the separation of formal and appreciative theorising.

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(1998, p301) comments, pluralism can be uncomfortable for those who assume the existence of a given reality and want one correct theory. However, as we have seen, in real-life strategizing there is ambiguity and the notion of a “right answer” does not exist53. Hence students are ill-served by being encouraged in the pretence that there is such a thing (De Witt 2017, Bell et al 2018, Dow 2020)54. This does not mean that there is no right and wrong within what is taught. Students do need to develop a depth of understanding of different theoretical standpoints - how they differ and their limitations - and the best practice of each’s application. Since 2018, such a pluralist paradigm has been applied across a number of strategy modules at undergraduate, MBA and executive levels. The teaching of over 3,500 students in the UK and elsewhere in the world has been switched to this approach with assessments case study and simulation based. Greater clarity on individual theories and their application55, as well as pedagogy in use, has resulted in average mark improvements, fewer fails and increased student satisfaction. Notably the approach has been seen to accommodates a broad range of student attainment levels. While better students can embrace a critical multi-lens approach in their analysis, others can focus on showing understanding and application of the specific single theory highlighted in an exam question or assignment. Use with executive students from public services and other non-profit organisations also suggest less dissonance than is typical with the traditional strategy paradigm. As shown elsewhere in the literature, consideration of unique resources and alignment of activities provide valuable insights no matter the type of organisation (Hansen and Ferlie 2016)56. However, for managers from non-profit organisations this value is often obscured by a narrow conception of competition and emphasis on commercial success inherent within the traditional strategy paradigm. By focusing on the underlying essence of specific theories (e.g., choice and alignment, unique valuable resources) students realise how valuable insights are gained no matter the nature of organisation.

CONCLUSIONS In this paper we have seen how the standard strategy paradigm that is found is in many strategy courses and text books is embarrassingly at odds with the reality of strategy practice and the underpinnings of the core theories it selectively assimilates. With many traditional recipes for advantage waning, practitioners need the full power of key theories to aid their decision-making and hence the issues with the traditional paradigm have become a concern. To harness the richness of strategy theories, students and practitioners need a deep understanding of the core underpinnings of each theory. This requires acceptance of the fundamental differences in the assumptions behind each, differences that have largely been ignored or skated over in strategy courses and text books.

53 Paralleling Samuels’ (1998 p301) statement about economics, strategy theories and a firm’s strategy are “socially constructed: made, not found”. The is no meta-criteria by which to choose between theories. 54 There is agreement here with De Witt (2017) to avoid offering just two theories as this encourages the development of preference rather than treating each with equal merit. However, there is also a challenge to De Witt’s own approach of providing a compromise perspective in each of the debates he covers – this can lead to students seeing this as a false synthesis. 55 Depending on the cohort and programme of study, between 2 and 4 study units are used to cover a range of contrasting views on competitive advantage – students usually receiving a 1-hour lecture/lecture equivalent and 2-hour application workshop for each study unit. 56 We have noted that Porter’s more recent statements of an activity-based view (aka Porter Mk II) resonate far more strongly with executive students from public services than his generic strategies ever did.

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A focus on the core underpinnings of strategy theories and differences between them is challenged by some of the developments seen in different schools of thought. In efforts to broaden appeal and respond to criticisms, key premise regarding the basic building blocks of strategy become blurred and internal consistency reduced. While such developments may be academically appealing and suggest progress towards a universal strategy framework, the blurring that results, increases complexity (and so reduces ease of understanding) and dilutes the power of a theory in its use. Notably, some authors, such as Porter and Barney, have recognised this and refocused to their original positions. With the traditional paradigm failing to mobilise the richness of individual strategy theories, it is argued that a methodological pluralist approach to teaching and practice provides an attractive alternative that fits more closely with real world strategy-making - at least until a suitable universal theory emerges – if ever! While the focus here has been on business strategy and the sources of competitive advantage, the same argument can be made regarding the wider field of strategic management, for example differing views on the responsibilities of the firm. The application of a set of divergent schools of thought each with differing, but internally consistent, underlying assumptions injects deeper insight into the ongoing strategy conversation that is the reality in effective organisations. Such a pluralist approach has a number of implications for teaching. Strategy courses and text books need to be structured so students explore different perspectives. While areas of consistency need to be covered, the aim should be to build understanding of key differences and how application of each can generate insight. Such an approach does not imply that “anything goes” as a deep understanding of the core of each theory is needed as well as its strengths and the relevant criticisms. Assessment needs to be targeted at students demonstrating their understanding the core assumptions of each theory and their ability to apply it. Better students would be expected to critically explore the contrast between theories and the different insights that result from the application of each. While some may wonder if this approach increases the complexity of the topic, the reverse is in fact the case. By avoiding false integration and not blurring core assumptions, simplicity beyond complexity is more likely to be achieved. Indeed, application over a number of years has shown it to be a pragmatic approach that develops deeper student understanding at both undergraduate and MBA levels – including executive students from public services and non-commercial organisations. The removal of the complexity found within the traditional strategy paradigm also enables educators to ensure that the latest developments in a particular school of thought are covered. After 50 years of criticism, to finally move on from SWOT and generic strategies, and so better equipping students for their careers. The pluralist approach described also opens the door, to greater diversity in teaching and practice. The potential to give space to new and emerging views that perhaps focus on different basic building blocks of strategy. Although to avoid anarchy, a critical approach needs to be maintained with emphasis placed on application as well as understanding. As Caldwell (1988, p 235) urges: “Seek novelty and try to reduce it through criticism”- so, both practice and scholarship matter! The “narrative turn” explored by Fenton and Langley (2011), Jacobides (2010) and Barry and Elmes (1997), where story lines and sub plots are the basic building block, may be an example. The long running methodological pluralism debate within economics may also be a source of valuable new perspectives (e.g., feminist, postcolonial and ecological economists) that contrast with the neo-classical and Austrian influences we already see.

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In a post-Covid world with high levels of uncertainty and change, that is still dealing with the aftershocks of economic crises, practitioners need to deploy the full power of strategy theory. However, as Caldwell (1988 p238) argues a monist view that fails to recognise the diversity and richness of the theories that exist, and even clings to some practices that cannot be applied, is an untenable position. The field of strategy is rich in theories and has borrowed deep insight from the fields of economics, philosophy and sociology. However, to mobilise that depth, to access the needed simplicity beyond complexity, we must embrace difference as much as consistency.

ACKNOLEDGEMENTS

I would like to thank Andrew Pettigrew for his guidance and helpful suggestions both in the past and in developing this paper.

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