simwood talk at itspa voip fraud workshop - part two: no cost solutions

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Simon Woodhead CEO [email protected] Simwood eSMS Limited https://www.simwood.com/ @simwoodesms Tel: +44 330 122 3000 VoIP Fraud

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Simwood CEO Simon Woodhead presented at the Internet Telephony Service Providers Association (ITSPA) VoIP Fraud Workshop at Convergence Summit South in October 2014. This is part two - no cost solutions.

TRANSCRIPT

Page 1: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

Simon Woodhead CEO

[email protected]

Simwood eSMS Limited https://www.simwood.com/@simwoodesmsTel: +44 330 122 3000

VoIP Fraud

Page 2: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

No-Cost Solutions

Page 3: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Bill frequently, monitor

continuously

Page 4: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Buy with prepayment

( Where they can kill calls in progress when credit exhausted! )

Page 5: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Use a carrier with real-time billing &

CDRs

Page 6: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Use honeypot data http://mirror.simwood.com/honeypot

Page 7: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

99.79% of 64m intrusions use the user agent “friendly-scanner”

Page 8: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Use TLS ( Or at least TCP )

Page 9: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Be careful with auto-provisioning

( Filter by user agent, rate limit and log! )

Page 10: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONS

Monitor & control off-net

Page 11: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Example 1: Value of calls in

progress

Page 12: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.comwww.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Page 13: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.comwww.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Page 14: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Max cost per call

Page 15: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Custom ACL

Page 16: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Channel limits Overall, international, per destination number & known-hotspots

Page 17: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Rate limits Overall, international, per destination number & known-hotspots

Page 18: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Automated alerts

Page 19: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

Page 20: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

API control

Page 21: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

SOLUTIONSMONITOR & CONTROL OFF-NET

All above features are available through

the Simwood API today

Page 22: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

FINAL THOUGHTS

Fraud is the number 1 risk to VoIP businesses.

Page 23: Simwood Talk at ITSPA VoIP Fraud Workshop - Part Two: No Cost Solutions

www.simwood.com

FINAL THOUGHTS

What are you going to do?