sipmarket research
TRANSCRIPT
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Annexure-
List of tables-
Table-1: TOMA
Table-2: Frequency of visit
Table-3: Preferred Ice-cream parlor
Table-4: Visit a brand since Table-5: Factor customer likes about the ice-cream parlor
Table-6: Average expenditure per visit per person
Table-7: Opportunity Score Matrix
Table-8: Modified Multidimensional scaling (MMDS)- Master table
Table-9: Factor analysis
Table-10: Component identification table
Table-11: Number of members in each cluster
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Table-12: Conjoint Analysis Summary
Table-13: TOMA v/s AGE
Table-14: TOMA v/s AGE Chi-Square Test
Table-15: TOMA v/s INCOME
Table-16: TOMA v/s INCOME
Chi-Square Test Table-17: TOMA v/s OCCUPATION
Table-18: TOMA v/s OCCUPATION Chi-Square Test
Table-19: TOMA v/s EDUCATIONAL BACKGROUND
Table-20: TOMA v/s EDUCATIONAL BACKGROUND Chi-Square Test
Table-21: Occupation v/s Expenditure per visit per person
Table-22: Occupation v/s Expenditure per visit per person- Chi-Square Test
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List of Charts-
Chart-1: TOMA
Chart-2: Frequency of visit
Chart-3: Preferred Ice-cream parlor
Chart-4: Average expenditure per visit per person
Chart-5: MMDS- Quality Chart-6: MMDS- Affordability
Chart-7: MMDS- Variety
Chart-8: MMDS- Ambience
Chart-9: MMDS- Offers
Chart-10: MMDS- Low-fat product
Chart-11: Cluster-1: Occupation
Chart-12: Cluster-1: Educational Background
Chart-13: Cluster-2: Occupation
Chart 14: Cluster-2: Educational Background
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INTRODUCTION
The Ice-cream industry in India is reflective of overall populationdistribution.
30% of entire market is organized.
The Ice-cream industry in India is worth Rs. 2000 crores.
The industry can be divided into branded and unbranded market. Thebranded market at present is 100 million liters per annum valued at Rs.800 crores
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A gradual shift in consumers perception of ice cream from
an impulse/on-the-go treat to an affordable indulgence tobe enjoyed at home with family members.
Baskin Robbins became huge success with its premium ice-creams which lead to increased demand for more exoticand indulgent flavours of packaged ice cream in 2010
Brands such as Amul, Vadilal responded strongly to thisshift
Trends Why organized parlors?
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Major players
Amul
Baskin Robbins
Naturals
Gelato
Mc D
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Objective
Main objective
Understanding market scenario for Organized
Ice-cream parlor
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Sub-Objective
Customer perception about Ice-cream served by organized parlors
To understand customer consumption pattern based on lifestyle etc.
Designing positioning statement for organized ice-cream parlor
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Methodology
The methods used for data collection were primary as well as
secondary.
Primary data collectionQuantitative analysis: Stratified Random Sampling from
different age groups and different occupation.
Secondary data collection: Websites and even articles
from newspapers available on the internet.The research design that was followed was of Exploratory and
Descriptive Research.
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Limitations
The survey done on theconsumers are only fromMumbai, so the report does not
show the preferences of theconsumers all through out India.
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Analysis
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Name ice-cream parlors you can recollectFrequency Percent Valid Percent
Valid Baskin &Robins38 21.11111 21.11111
Naturals 64 35.55556 35.55556Gelato 20 11.11111 11.11111Amul 46 25.55556 25.55556McDonalds 8 4.444444 4.444444Other 4 2.222222 2.222222Total 180 100 100
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How frequently you go to an Ice-cream parlor?Frequency Percent Valid Percent
Valid Once in a week 64 35.55556 35.55556Once in a fortnight 42 23.33333 23.33333Once in a month 70 38.88889 38.88889
Never 4 2.222222 2.222222Total 180 100 100
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Which ice-cream parlor you go very frequently?Frequency Percent Valid
PercentValid Baskin &Robins 40 22.22222 22.22222
Naturals 48 26.66667 26.66667Gelato 48 26.66667 26.66667Amul 32 17.77778 17.77778
McDonalds 12 6.666667 6.666667Total
180
100
100
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For how long you are visiting this ice-cream parlor?Frequency Percent Valid
PercentValid Less than 3
months 46 25.55556 25.555563 months- 1
year 38 21.11111 21.111111-3 years 58 32.22222 32.22222
More than 3
years 38 21.11111 21.11111Total 180 100 100
What do you like the most about Ice-cream parlor you visit regularlyFrequency Percent Valid Percent
Valid The quality isgood 56 31.11111 31.11111
Variety Availableto choose from 70 38.88889 38.88889
Locational
Convinience 38 21.11111 21.11111Affordability 12 6.666667 6.666667
Offers 4 2.222222 2.222222Total 180 100 100
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How much do you spend per person per visit?Frequency Percent Valid
PercentValid Rs. 20-30 6 3.333333 3.333333
Rs. 40-70 75 41.66667 41.66667Rs. 70-100 68 37.77778 37.77778More than
Rs.100 31 17.22222 17.22222Total 180 100 100
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-0.10 -0.05 0.00 0.05 0.10 0.15
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Quality
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-0.50 -0.40 -0.30 -0.20 -0.10 0.00 0.10 0.20 0.30 0.40
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Affordability
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MMDS Variety
-0.20 -0.10 0.00 0.10 0.20 0.30 0.40
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Variety
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-0.30 -0.20 -0.10 0.00 0.10 0.20 0.30
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Ambience
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MMDS- Offers
-0.60 -0.40 -0.20 0.00 0.20 0.40 0.60
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Offers
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-0.60 -0.40 -0.20 0.00 0.20 0.40
Baskin & Robins
Naturals
Gelato
Amul
McDonalds
Low-Fat Products
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ParameterImportance
I
Satisfaction
SI-S Opportunityscore=
I+(I-S)Quality 3.7444 3.7556 0 3.7444Variety 3.6889 3.7889 0 3.6889
Availability of flavors 3.7667 3.7778 0 3.7667Offers 3.5444 3.1444 0.4 3.9444
Affordability 3.5667 3.2556 0.3111 3.878
Low-fat products 3.1444 2.9444 0.2 3.3444
Location 3.5222 3.2667 0.2555 3.777
Ambience 3.8667 3.5889 0.2778 4.145
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KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of
Sampling Adequacy.0.697
Bartlett's Test of Sphericity Approx. Chi-Square 857.773
df 55
Sig. 0
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Component 1 Component 2 Component 3 Component 4
Is overall a good
product
Offers you a low-
fat product
Is where one can
have ice-cream at
any time of the day
Is place to go on
special occasions
like Birthday and
festivals
Is a place for me
where I can
hangout with my
family
Is very close to my
place
Is where one can
have ice-cream
after every meal
Is a place with good
ambience
Is very good place
for quality
Offers you value for
money
Offers you wide
variety of flavors to
choose from
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Cluster analysis
Hierarchical mean-
From agglomeration schedule it is observed
that there are 2 clusters.
K-mean method-
Number of Cases in each Cluster
Cluster 1 962 84
Valid 180
Missing 0
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Cluster Characteristics
Cluster 1-
Average age 28.60 years
Gender ratio- 1:1
Average monthly income- Rs. 24,427.08
29.1666
6667
50
14.5833
33336.25
Occupation
Student
Service
Housewife
Unemployed
37.5
47.916
66667
12.5
2.0833
33333
Educational Background
Under-
graduate
Graduate
Post-
graduate
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Cluster Characteristics
Cluster 2-
Average age 29.55 years
Gender ratio- 64.3:35.7
Average monthly income- Rs. 34,821.42
28.5714
2857
50
14.2857
14297.14285
7143
Occupation
Student
Service
33.333
33333
50
16.666
66667
Educational Background
Under-
graduate
Graduate
Post-
graduate
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Parameters Part utilities Range
STRAWBERRY -0.592 1.252
SITAFAL (CUSTARD APPLE) 0.66
SEASONED BROWNIE -0.068
Rs.30 -0.98 1.678
Rs.60 0.282Rs.90 0.698
Single scoop -1.319 2.336
Double scoop -0.302
Family pack 1.017
Most important parameter- Quantity
Most important combination- Sitafal, Family Pack & Rs.90
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ToMA v/s Age-
ToMA 1Total
Baskin &
RobinsNaturals Gelato Amul McDonalds Other
Age
Less than 15
yearsCount 2.00 4.00 0.00 2.00 2.00 0.00 10.00
% of Total 1.10% 2.20% 0.00% 1.10% 1.10% 0.00% 5.60%
15-30 years Count 32.00 38.00 8.00 24.00 6.00 4.00 112.00
% of Total 17.80% 21.10% 4.40% 13.30% 3.30% 2.20% 62.20%
31-45 years Count 0.00 16.00 10.00 18.00 0.00 0.00 44.00
% of Total 0.00% 8.90% 5.60% 10.00% 0.00% 0.00% 24.40%
46-60 yearsCount 4.00 6.00 2.00 2.00 0.00 0.00 14.00
% of Total 2.20% 3.30% 1.10% 1.10% 0.00% 0.00% 7.80%
Total Count 38.00 64.00 20.00 46.00 8.00 4.00 180.00
% of Total 21.10% 35.60% 11.10% 25.60% 4.40% 2.20% 100.00%
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Chi-Square Tests
Value df
Asymp. Sig. (2-
sided)
Pearson Chi-
Square 37.425a 15 0.001
Likelihood Ratio 47.393 15 0
Linear-by-Linear
Association 0.049 1 0.824
N of Valid Cases 180
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Name ice-cream parlors you can recollect
Baskin &
RobinsNaturals Gelato Amul McDonalds Other Total
Monthly
Family
Income
Less than
Rs. 25000Count 14 12 8 14 2 2 52
% of Total 7.80% 6.70% 4.40% 7.80% 1.10% 1.10% 28.90%
Rs. 25001-
35000
Count 10 36 10 8 6 0 70
% of Total 5.60% 20.00% 5.60% 4.40% 3.30% 0.00% 38.90%
Rs. 35001-
45000Count 14 14 2 10 0 0 40
% of Total 7.80% 7.80% 1.10% 5.60% 0.00% 0.00% 22.20%
Rs. 45001-
55000Count 0 0 0 14 0 2 16
% of Total 0.00% 0.00% 0.00% 7.80% 0.00% 1.10% 8.90%
Rs. 55001-65000
Count 0 2 0 0 0 0 2
% of Total 0.00% 1.10% 0.00% 0.00% 0.00% 0.00% 1.10%
Total Count 38 64 20 46 8 4 180
% of Total 21.10% 35.60% 11.10% 25.60% 4.40% 2.20% 100.00%
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Chi-Square Tests
Value df
Asymp. Sig. (2-
sided)
Pearson Chi-
Square 75.990a 20 0Likelihood Ratio 79.101 20 0
Linear-by-Linear
Association 2.607 1 0.106
N of Valid Cases 180
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Name ice-cream parlors you can recollect
Total
Baskin &
Robins Naturals Gelato Amul McDonalds Other
Occupation
Student Count 16 14 2 14 6 0 52
% of Total 8.90% 7.80% 1.10% 7.80% 3.30% 0.00% 28.90%
Service Count 14 38 10 26 0 2 90
% of Total 7.80% 21.10% 5.60% 14.40% 0.00% 1.10% 50.00%
Self-
employed/
professiona
l
Count 6 6 0 0 0 0 12
% of Total 3.30% 3.30% 0.00% 0.00% 0.00% 0.00% 6.70%
Housewife Count 2 6 4 6 2 0 20
% of Total 1.10% 3.30% 2.20% 3.30% 1.10% 0.00% 11.10%
Unemploye
d
Count 0 0 4 0 0 2 6
% of Total 0.00% 0.00% 2.20% 0.00% 0.00% 1.10% 3.30%
Total Count 38 64 20 46 8 4 180
% of Total 21.10% 35.60% 11.10% 25.60% 4.40% 2.20% 100.00%
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Chi-Square Tests
Value df
Asymp. Sig. (2-
sided)
Pearson Chi-
Square 83.173a 20 0
Likelihood Ratio 68.264 20 0
Linear-by-Linear
Association 2.111 1 0.146
N of Valid Cases 180
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Name ice-cream parlors you can recollect
TotalBaskin &
RobinsNaturals Gelato Amul
McDonald
sOther
Educational
Qualificati
on
Under-
graduateCount 20 24 2 18 0 0 64
% of Total 11.10% 13.30% 1.10% 10.00% 0.00% 0.00% 35.60%
Graduate Count 16 32 12 24 2 2 88
% of Total 8.90% 17.80% 6.70% 13.30% 1.10% 1.10% 48.90%
Post-
graduateCount 2 6 6 4 6 2 26
% of Total 1.10% 3.30% 3.30% 2.20% 3.30% 1.10% 14.40%
Professio
nalCount 0 2 0 0 0 0 2
% of Total 0.00% 1.10% 0.00% 0.00% 0.00% 0.00% 1.10%
Total Count 38 64 20 46 8 4 180
% of Total 21.10% 35.60% 11.10% 25.60% 4.40% 2.20% 100.00%
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Chi-Square Tests
Value df
Asymp. Sig. (2-
sided)
Pearson Chi-
Square 48.400a 15 0Likelihood Ratio 43.076 15 0
Linear-by-
Linear
Association 11.026 1 0.001
N of Valid Cases 180
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How much do you spend per person per visit?
TotalRs. 20-30 Rs. 40-70 Rs. 70-100
More than
Rs.100
Occupation
Student Count 6 30 13 3 52
% of Total 3.30% 16.70% 7.20% 1.70% 28.90%
Service Count 0 29 41 20 90
% of Total 0.00% 16.10% 22.80% 11.10% 50.00%Self-
employed/
professionalCount 0 6 6 0 12
% of Total 0.00% 3.30% 3.30% 0.00% 6.70%
Housewife Count 0 10 2 8 20
% of Total 0.00% 5.60% 1.10% 4.40% 11.10%
Unemployed Count 0 0 6 0 6
% of Total 0.00% 0.00% 3.30% 0.00% 3.30%
Total Count 6 75 68 31 180
% of Total 3.30% 41.70% 37.80% 17.20% 100.00%
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Chi-Square Tests
Value df
Asymp. Sig. (2-
sided)
Pearson Chi-Square 51.723a 12 0
Likelihood
Ratio 56.814 12 0
Linear-by-
Linear
Association 9.702 1 0.002N of Valid Cases 180
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