INFORMATION SYSTEM & THE

CHANGE OF WORK CULTURE

Gwee Jo-Ee CGA150100 Hasliza Hashim CGA150003

Outline■ Technological Changes in Workplace■ How IS Changes Work Design■ How IS Create New Type of Jobs■ Change of Communication and Collaboration Patterns■ Challenges in Implementing IS in Workplace■ Conclusion

Technological Changes In Workplace

Conference device

Meet people globally in dreams without having to be physically present.

Collaborative tools

Reduce meeting and increase team collaboration through collaborative tools.

Digital processing and automationMaking work, information and processes more and more paperless.

Technological Changes In Workplace

Big data

Analyze real-time data instead of using historical data

Cloud computing

Access and use information stored on cloud storage instead of physical storage

How IS Changes Work Design

What task needs to be performed

What is the best way to

do it?

Who is going to do it?

Where?

How to make it efficient?

Automate the task

How IS Create NewType of Jobs■ Cognitive computing engineer

or machine learning specialist■ Blockchain engineer■ GPU cluster engineer■ Virtual reality engineer■ Internet of things architect

Change of Communication and Collaboration Patterns

Industrial Era

• Location centric

• Information silos

• Minimal collaboration

• Linear mind-set

ICT - Enhanced

• Email• Office

Automation• Internet• Mobile Phone• Impact of ICT

– Operational Excellence

Telework

• Working remotely

• Focuses on worker’s productivity

• Emergence of co-working culture

Work 2.0

• Work more distributed (time & location)

• Online collaboration

• High end collaboration tools

Smart Work

• Independent of time and place

• Networked way of working

• Cloud-driven• Collaborativ

e ways of decision making

Challenges in Implementing IS in Workplace

Difficulty in Managing

New challenges – how workers are supervised, evaluated and compensated

Technology Resistance

Hardest part of change – not physical environment or technology, it’s the people

Time-zones & Culture Barrier

Difficulty in scheduling meetings, diversity of team members

Learning New Technologies

Supporting employees and providing trainings

Conclusion

■ IS changes work culture – from being location centric to being independent of time and place

■ This is made possible by the use of IS – collaborative tools ■ More information flow, more collaborations, and more virtual

teams ■ With the change of work culture, work design changes and

this creates many new jobs in IT field■ Implementation of new IS in workplace also comes with new

challenges in managing people

Cisco Collaborative Workplace

? QUESTIONSANDANSWERS