Attract, reach and convert guests with the leading cloud

platform for hotels

Travellers have more information than ever9 in 10 holidaymakers carried out research

before booking their last trip

59% of travellers rely on reviews written by others before making a booking

Source: “Engaging the empowered holidaymaker”, Deloitte UK

Online travel

agencies

Online review

sites

Meta search

sites

Hotel websites

Social media

Traditional travel agents

More people are travelling than ever before

Source: UN World Tourism Organization

For hotels, this means global reach…and a lot more work.

All of this, in additionto running a hotel...

… while your hotel systems remain disconnected from the web, and each other.

Property Management

System

Central Reservation

System

Revenue Management

System

Online Travel

Agencies

Wholesalers Meta-searchsites

GDSs

SiteMinder puts hotels in control

SiteMinder is atthe centre of the travel ecosystem

We let the numbers speak for themselves

Using SiteMinder technology, hotels globally generated 18 million reservations worth US$7.4 billion over the

12 months ending 30 June 2014

19,000 customers

Global presence. Global reach.

160countries

6continents

120+PMS / CRS /

RMS partners

250+distributionchannels

These are just some of our customers

120+ integrations with the world’s leading connectivity partners

250+ connections to the world’s top booking channels

We serve all hotels, no matter their sizeHotel Group | Boutique Hotel | Bed & Breakfast | Guest House | Motel | Inn | Resort

Easily manage the web to book more guests

Take control of every customer touch point on the web

Manage online channels and your own direct booking tool

Connect the web to your PMS/CRS

Focus on your guests, let SiteMinder focus on technology

“SiteMinder has continuously been focused on ensuring that hotels receive the greatest number of bookings and the exponential increase we have seen, month-on-month and year-on-year, is testament to that.”

Kylie King, Marketing Manager, The Observatory, Australia

SiteMinder is for independent hotels

Lagoon Beach Hotel saw a 100% lift in online bookings

Needed to maintain parity across every channel

Deployed TheBookingButton, GDS by SiteMinder, and The Channel Manager integrated with its property management system

Increased the number of channels by 33% without additional staff or resources

“Previously, we would give each OTA an allocation; now we are providing them with all our inventory and selling becomes easier – any time of the day.”

Gilbert Leibrandt, Channel Manager, Lagoon Beach Hotel

12 months, 300% growth in direct bookings for The Observatory

Saw exponential increase in bookings, month-on-month and year-on-year, including a near-300% increase in annual revenue from direct bookings

Predicted future booking volume and analysed the impact of its campaigns with OTAs

Internationalised its property with TheBookingButton’smulti-lingual capability

Lower your costs to acquire and retain guests

Set up complete automation with tight, easy-to-manage integration between systems

Ensure bookings, inventories and rates are managed in real-time

Get started quickly with intuitive, easy-to-use and flexible technology, and reduce the costs of staff training

Have full visibility of your business on the web, across all of your properties

“If you’re not online for one second, it could mean a million dollars... it’s definitely more than 10 million dollars on the total impact that it brings into our company.”Minor Hotel Group

SiteMinder is for hotel groups

Grew online sales to represent 35% of total revenue

Streamlined business processed with real-time pooled inventory

Increased reach with SiteMinder’s 250+ distribution channels

Empowered to make more important pricing decisions and tend to guests, because of less time spent on technology

Valentin Hotels increased online revenue 40% in one year with SiteMinder

“[Before SiteMinder] we spent hours, days even, manually updating the extranets!”

Tomeu Vich, Channel Manager, Valentin Hotels

De Vere Group increased revenue by +30%

Enhanced online presence with more inventory sold

Saw increase in bookings, improved Google rankings and a greater share of international visitors, especially from emerging markets

Reduced overbookings and saved many hours of manual work (from its call centre and revenue management teams) with SiteMinder’s automated technology

Increased online bookings by 150% to make up 20% of overall revenue

Eliminated the time-consuming task of managing channels across properties

Integrated its property management system with The Channel Manager, saving time and staff resources

Tauzia Hotel Management managed inventory across 20+ hotels and 15 channels

“SiteMinder simply updates inventory across all our online channels, is a really easy to use booking engine, and fully integrates with our Property Management System.”Larry Denis, Corporate Revenue and Distribution Manager, Tauzia Hotel Management

Increased online bookings to make up 85-90% of all bookings

Went live with SiteMinder’s Channel Manager in a few days

Ensured rate parity, while improving placement and conversions, with automatic pooled inventory. Changes across every channel are made simultaneously with the click of a button

South Beach Group grew revenue by 17% in one year

“Setting up 12 hotels all at once, I had to depend on SiteMinder’s support team heavily. It was a huge project but it was a breeze.”

Lauren Swerdloff Koston, Director of Online Image & E-Commerce, South Beach Group

We are driven by customer success

the Americas Asia EMEA Pacific

Onboarding consultants Free round-the-clock support in

local languages:

English, Spanish, French, German, Portuguese, Thai, Bahasa and more

Training + implementation support

The industry’s leading cloud platform for online room inventory and dynamic rate

management

Real-time online distribution

Remove manual entry with complete integration to your PMS/CRS and two-way connections to the world’s leading online channels

Manage all your online distribution

Automate rates and availability straight from your PMS/CRS to your online channels, so all systems are updated in real-time

Reduce the risk of overbookings

One dashboard

Have a full overview of your hotel’s performance and the status of your connections, so you can act in real-time

Gain complete transparency over the health of your online distribution

Enterprise dashboard

A view of your hotels

Pooled inventory

Keep each and every room online, each and every time

Increase your revenue and profits while lowering your cost of guest acquisition

Continuously promote all your available rooms on all booking channels – all the time

Immediately update your inventory in your PMS/CRS and across all your channels when a booking is made, to reduce overbookings

Self mapping

Gain full control of your channels

and PMS/CRS

Instantly map any room type, from your PMS/CRS through to your online channels

Have full control over your inventory and setup

Benefit from speed-to-market

Master rates and availability linkingEnsure rate control and parity with every change

Manage multiple rate plans for each room type

Eliminate the process of copying rates between channels, with automatic rate readjustment across all linked channels

Automate the price differentials from one base room and have your rates, net of commissions and taxes, calculated for you

Turn data into a more effective distribution strategy by analysing and evaluating the yield of your channels

Enhance your revenue streams by measuring your channel yield, reservation earnings, booking volume, lead times, lengths of stays and other performance indicators – in summary or as trends

See the granularity of your channels and markets, for better forecasting

Comprehensive reports

Have greater insight so you can make more powerful decisions

Base currencies and conversionsEnhance the internationalisation of your hotel

Convert rates automatically to the currency of each of your channels

Attract the global traveller

"Of all the systems we have implemented over the years, SiteMinder's Channel Manager has been the easiest and we have been extremely satisfied by the levels of service and commitment offered by the

SiteMinder team. SiteMinder's channel management platform is very intuitive and if we do have any questions, we know

we can always expect a prompt response from the company's support and sales teams. Every interaction with SiteMinder has been a true pleasure! As with all their hotel customers, we also benefit from SiteMinder's increasing network of OTA partners as it increases both our global and local reach. SiteMinder is a team on its game – quick and responsive, and able to exceed our expectations at all

levels. Thank you, SiteMinder!"Suksol Hotels

An award-winning owner and operator of one of Thailand’s most exceptional boutique hotel collections

A wholly-branded booking engine for your hotel’s website

Direct online bookings with no commissionsto increase your revenue and profit margins

Attract, reach and convert guests direct

Increase conversions with a simple guest booking experience

Save time with quick and easy setup

Eliminate manual entry with instant integration

Make better decisions with data

Simplicity

Increase conversions with a simple guest booking experience

Provide a seamless online experience for your guests via a customised, two-step booking process

Show all your room offers at a glance, so guests can see the best options

Use TheBookingButton’s multi-currency capability so your guests can book from anywhere. Supporting 80 different currencies through a simple drop-down menu, selecting the right currency is easy

Allow your guests to making a booking in their own language

Multi-language and currency

Convert guests from around the globe

Be where your customers are, whether they’re on a desktop or on-the-move

Display your rates and inventory to social travellers

Mobile-friendly and Facebook-compatible

Reach travellers on-the-go

Upselling

Offer a more personalised stayfor your guests

Package extras into your rooms such as breakfast, late checkouts, tours and champagne on arrival

Make it easy for guests to customise their booking with extras that can be purchased at the time of booking

Personalisation

Own the guest relationship with personalised emails

Start 1:1 relationship nurturing with your guests with customisable emails – pre‑arrival, during and post-stay

Gain feedback with surveys

Send promotional codes to encourage repeat bookings

Match your website colors, add your logos and insert banners to create a fully‑integrated booking experience

Integrate with Google Maps so guests know exactly where you are and how to find you

Full customisation

Ensure full customisation to your brand and hotel website

Seamless integrations

Eliminate manual entry with complete integration to your PMS/CRS via SiteMinder’s Channel Manager

Enable real-time, two way updates of your rates, ‑availability and special offers

Allow TheBookingButton to compete directly against your other online channels so you can optimise your bookings

Facilitate real-time payments directly into your bank account with various payment gateway options

Data and analytics

Make better decisions with data

Analyse your direct booking performance and trends to optimise your direct bookings strategy and attract more guests

Get detailed insight into where your website traffic comes from, and what your booking conversion rates and ROI are, to better understand your direct revenue stream

Measure the ROI of your campaigns with Google Analytics, Google Adwords and eCommerce tracking to plan the most effective way to spend your dollars and target the right markets

Photos and images

Let your pictures speak a thousand words

Add your high resolution photos so guests see your hotel in the best light

Create a photo gallery of your best images

Give guests a preview of your hotel at the time of booking

"We have found TheBookingButton to be very user-friendly with quick and easy steps for our guests to make and confirm reservations on our own websites. The fixed low monthly cost, instead of

commissions on every booking, delivers to us substantial cost savings and efficiencies."

Avillion Hotel Group

A leading hotel group in Malaysia

No commissions. No contracts. No risk.

Low, flexible pricing that you pay-as-you-go

2-week free trial

Predictable monthly fees

100% cloud-based

* GDS by SiteMinder pricing by request

$29/month1-20 rooms

$179/month500+ rooms

$79/month1-20 rooms

$369/month500+ rooms

$99/month1-20 rooms

$509/month500+ rooms

Rooms booked

Inventory updated

Acquisition costs lowered

Profit margins maximised

SiteMinder gives hotels control of their presence on the web

Thank You