Situational LeadershipFebruary 2010College Pro Painters

Transfer In Name, Turf Naturally Directive or Supportive? Outcome for the session

Agenda Developmental Levels Directive & Supportive Leadership Behaviors Leadership Styles Delegation Group Work Close

Situational Leadership Definition?

Providing the right blend of direction and support given the individual and the task.

The delegation myth… “I want to be a better delegator”

Diagnosis Competence

Experience & Knowledge (Low, Some, High)

Commitment Motivation & Confidence (Low, Variable, High)

Developmental Levels – Task Specific Level 1 – Low Competence, High Commitment

Level 2 – Some Competence, Variable Commitment

Level 3 – Moderate to High Competence, Variable Commitment

Level 4 – High Competence, High Commitment

Directive & Supportive Leadership Directive Behaviors

Supportive Behaviors

The Four Leadership Styles – Task Specific Directive – High Direction, Low Support

Coaching – High Direction, High Support

Supportive – Low Direction, High Support

Delegating – Low Direction, Low Support

Delegation You need to help someone move to

Developmental Level 4 first on any given task you would like to delegate.

You already do this!

Simpler tasks Simpler to delegate

Shared goal, follow-up

Group Work – Moving to Delegation Build a 4 week plan for training a JSM, Cold Caller,

or Production Manager so that you can start to delegate specific tasks to them.

Step 1: Define the overall goal and break it into tasks. Step 2: What are the behaviors that you will see at

each developmental level on the way to delegation? Step 3: Given the behaviors, what are the directive and

or supportive things you will do to help the learner progress?

Group Work Wrap Up Present your Plan

Transfer Out What are you taking away?