Six Sigma Certificate

Industrial and Systems Engineering

San José State University

September, 2008

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Lean Enterprise and Six Sigma

Lean Enterprise about transforming the old mass production capabilities into new lean capabilities

Extends efficiencies of lean manufacturing to the supply chain, logistics, administration and service operations

Strives for just-in-time operations and continuous flow via…

tight relationships with customers and suppliers

synchronization of distribution and transportation systems

cellular manufacturingStreamlined, information-enabled workflows

Emphasizes integrated, cradle-to-cradle design, incorporating design for manufacturability, reproducibility, product lifecycle, etc.

Six Sigma emphasizes improving existing capabilities

Set of structured methodologies, problem-solving tools and advanced statistical methods for analyzing and improving processes, products and servicesApplies across broad range of metrics, especially cost, quality, time and variability

Moves beyond treating symptoms and short-term problems to the lasting elimination of root causes

Infrastructure required for Lean Enterprise and Six Sigma to be effective

Guiding infrastructure of business strategy, business planning, enterprise leadership, program management, and team management

Supporting infrastructure to enable change management and workforce training and development

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Motivation

Lean Enterprise and Six Sigma experts are in strong demand in Silicon ValleyAs Silicon Valley’s premier teaching university, San José State University has an important role in…

Providing graduates with the expertise to serve Silicon ValleyOffering a pool of faculty experts with deep subject matter expertiseFacilitating university-to-company and company-to-company interactions

Department of Industrial and Systems EngineeringHas long had a forward-looking curriculum covering much of six sigma, just-in-time manufacturing, supply chain, logistics, value engineering, integrated product life cycle, environmentally conscious manufacturing

College of EngineeringFunded relevant work

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Several certification levels

Six Sigma Lean

Master black belt: black belt + overall six sigma orchestration

Gold (master): silver + strategic (flows and infrastructure for

entire organization; e.g., new product development, supply

chain, order-to-delivery, administration)

Black belt: green belt + statistical tools

Silver: bronze + integrative (flows from suppliers through

customers)

Green belt: basic problem-solving methodology and tools

Bronze: tactical (local process)

Yellow belt: broad overview

Source: Web search

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Professional organizations offer certificates

Program type Six Sigma Lean

Onsite course IIE (enterprise)

Online course IIE IIE (supply chain)

SME

ASME

Exam only ASQ

Source: Web search

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Several universities offer certificatesNot in conjunction with professional organizations

Program type Six Sigma Lean

Lean Six Sigma

Coursework Arizona State Loyola Marymount

Onsite professional

development

San Diego State U Michigan

Clemson

Brigham Young

Rutgers

San Diego State

Online Michigan

Colorado

Cal State East Bay

Cal State East Bay

Source: Web search

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Should lean six sigma black belt certification be done by professional organization?

YesAdds independent credibility and branding beyond degreeCloser to practice, ensuring curriculum meets needs of industry

NoSJSU brand is strong; no need for external brandNo other universities found that require independent certificationsExtra layer of bureaucracy, delay: students will need to take tests, wait for results, and show certificatesExtra cost for students (~$1500)Lack of academic freedom

Over-emphasis on implicit correctness of methodsOver-crowding courses with material to “teach to the test” rather than develop critical thinking abilities

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Notable professional organizations offering six sigma certificates

ASQ (American Society for Quality)$240 for members (student membership is $25), $390 for non-members

Tests at various local sections in March and October

The most referenced certification body

IIE (Institute of Industrial Engineers)In conjunction with Six Sigma eLearning Inc. (SSEI)

Online course with live instructor

Fees: Members $5945 | Non-member: $6095

10 sessions, 3 hours each.

60+ hours of study, an examination, and project-focused, instructor-guided work

ASME (American Society of Mechanical Engineers)Through MoreSteam.com

Source: Web search

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Notable professional organizations offering lean certificates

IIE (Institute of Industrial Engineers)

Lean enterpriseMembers $3480, non-member: $3630

10 days of in-person training over four independent seminars

Lean supply chainMembers $1195, on-member: $1345

Online over 12 weeks

SME (Society of Manufacturing Engineers)

$1135 for members (student membership is $125), $1970 for non-members

Requires portfolio of experiences for review

Must pass three hour, 150 question test

ASME (American Society of Mechanical Engineers)

Through MoreSteam.com

Source: Web search

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Several universities offer six sigma certificatesAll provide own certifications; none rely on professional

organizations

The University of MichiganOffers self-paced online course for $6000 through the Center for Professional Development

Includes MiniTab statistical software and Implementing Six Sigma text book

San Diego State UniversityOffers a four week course covering lean and six sigma through SDSU Extended Studies

$8495 fee

Colorado UniversityOffers online course for $6509 through continuing studies

Arizona State UniversityAwarded through Department of Industrial Engineering and Interdisciplinary Committee on Statistics

Requires five courses: DOE, Regression, SPC, Six Sigma Methodology, and Six Sigma Capstone (project)

Cal State East BaySelf-paced, online through Gatlin Education Services

$2495

Source: Web search

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Several universities offer lean certificatesAll provide own certifications; none rely on professional

organizations

Brigham Young University

Offers combined lean six sigma certificate

On-site

$3500

University of Michigan

On-site

Many courses: lean manufacturing (10 days), supply chain, product process development, office, etc.

Cal State East Bay

Online through Gatlin Education Services

$1495

Source: Web search

SJSU Requirements for a Green Belt

Certification

Completion of ISE 250 - Leading the Six Sigma Improvement Project with a grade of B or better.

19 students completed Certificate Successfully in Spring 08

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SJSU Requirements for a Black Belt

Certification

Completion of the following courses with a B or better:

ISE 202 – Design and Analysis of Engineering Experiments

ISE 235 - Quality Assurance and Reliability

ISE 250 - Leading the Six Sigma Improvement Project**

ISE 251 - Orchestrating the Lean Enterprise Improvement Program**

Completion of real-world projects in ISE 202 and ISE 250. A joint project can be completed if a student enrolls in ISE 202 and ISE 250 concurrently.

Completion of an open book exit exam with a passing grade of 75%.

Satisfaction of a Probability and Statistics Prerequisite, such as ISE 130 or its equivalent.

Requirements for a MS ISE Degree in the Specialty Area Production and Quality Assurance built into Black Belt Certificate

**Courses Modified Significantly

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ISE 202 – Design and Analysis of Engineering Experiments

DescriptionReview of statistical inference and tests of hypotheses. Introduction to analysis of variance and

covariance. Theory and applications of experimental designs for engineering problems. Random and systematic designs. Randomized blocks. Latin squares. Factorial and fractional factorial designs. Taguchi methods. Prerequisite: ISE 130.

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ISE 235 - Quality Assurance and Reliability

DescriptionSelection of adequate variables to monitor a manufacturing/service process; quality improvement

through process design, vendor management, customer feedback and product development; use of statistical control charts, the Pareto principle, PDCA, process capability; design for reliability, statistical techniques for analysis of reliability and reliability

growth. Prerequisite: ISE 130 (or equivalent).

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ISE 250 - Leading the Six Sigma Improvement Project

DescriptionImprovement projects are critical. Covers Six Sigma methodology, problem-solving tools to improve cost,

quality, time and variability. Management of projects, teams, change, and benchmarking; root cause problem solving, and implementation effectiveness. Practical experience through course project. Prerequisite: Instructor consent.

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ISE 251 - Orchestrating the Lean Enterprise Improvement Program

DescriptionThe elements of an effective organizational improvement program composed of multiple

projects. Covers capabilities-based strategy; dimensions of performance such as cost, quality and time; when to use Six Sigma, Lean, Theory of Constraints and Reengineering. Prerequisite: Instructor consent.

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This certificate is awarded to

In recognition of completing the

Green Belt certification requirements through the

Industrial & Systems Engineering Department at San José State University

Yasser Dessouky

Dr. Louis Freund, Chair—Industrial & Systems Engineering

Dr. Baruch Saeed Instructor

Certificate of Completion Green Belt Certification