sixsigma final
TRANSCRIPT
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SIX SIGMA"Delivering Tomorrow's Performance
Today"
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PRESENTATION LAYOUT
Six Sigma: An overview
What is Sigma and Six Sigma?
Why Six Sigma? Six Sigma Levels
Six Sigma Methodology and Management
Key Roles for Six Sigma
Tools for Six Sigma Trainings and Certifications
Conclusion
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Your first question is likely.
What is Six Sigma?
Your second question is likely
Why Six Sigma?
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WHAT IS SIGMA ?
A term (Greek) used in statistics to represent
standard deviation from mean value, an indicator ofthe degree of variation in a set of a process.
Sigma measures how far a given process deviates
from perfection. Higher sigma capability, better
performance
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WHAT IS SIX SIGMA?
Six Sigma - A highly disciplined process that
enables organizations deliver nearlyperfect
products and services.
The figure of six arrived statistically from currentaverage maturity of most business enterprises
A philosophy and a goal: as perfect as practically
possible. A methodology and a symbol of quality.
Contd
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WHAT IS SIX SIGMA?
A statistical concept that measures a process in
terms of defectsat the six sigma level, there
3.4 defects per million opportunities.
Contd
But, it is much more!
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Six Sigma is not:
A standard
A certification
Another metric like percentage
Rather!It is a Quality Philosophy and the way of improving
performance by knowing where you are and where
you could be.
Methodology to measure and improve companys
performance, practices and systems
WHAT IS SIX SIGMA
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WHY SIX SIGMA ?
Six Sigma emerged as a natural evolution inbusiness to increase profit by eliminating defects
The Current business environment now demandsand rewards innovation more than ever before dueto:
Customer Expectations
Technological ChangeGlobal Competition
Market Fragmentation
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Six Sigma in Mathematics
This is method of probability determination
1 sigma = 31% efficiency
2 sigma = 69.2% efficiency
3 sigma = 93.32% efficiency
4 sigma = 99.379% efficiency
5 sigma = 99.977% efficiency
6 sigma = 99.9997% efficiency
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SIGMA LEVELSSigma Level ( Process
Capability)
Defects per Million
Opportunities
2 308,537
3 66,807
4 6,210
5 233
6 3.4
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COMPANIES USING
Six Sigma is in use invirtually all industries
around the world.
Some of companies
can be listed as:
Motorola
Ericsson
General Electric
Sony
Ford Motor Co.
CITI bank
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SIX SIGMA METHODOLOGY
(It takes money to save money) BPMS
Business Process Management System
DMAIC
Six Sigma Improvement Methodology
DMADV
Creating new process which will perform at Six
Sigma
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BUSINESS PROCESS
MANAGEMENT SYSTEM:
BPM strategies emphasize on process
improvement and automation to derive
performance
Combining BPM strategies with sigma six is
most powerful way to improve performance
Both strategies are not mutually exclusive butsome companies produced dramatic results by
combining them.
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WHAT IS DMAIC?
(Define,Measure,Analyse,Improve.Control) A logical and structured
approach to problem solving
and process improvement.
An iterative process(continuous improvement)
A quality tool which focus onchange management style.
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PHASESPhases of Six Sigma are:
Define specific goals to achieve
outcomes, consistent with customers
demand and business strategyMeasure reduction of defects
Analyze problems ,cause and effects
must be consideredImprove process on bases of
measurements and analysis
Control process to minimize defects
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WHAT IS DMADV?
Acronym for:
Define the project
Measure the opportunityAnalyze the process options
Design the process
Verify the performance
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DFSS-Design For Six Sigma
Sigma six uses DMADV method for development ofnew products
Definedesign goals that are consistent with customer demands and theenterprise strategy.
Measureand identify CTQs
Analyzeto develop and design alternatives,
Designdetails, optimize the design,
Verifythe design, set up pilot runs, implement the production process
http://en.wikipedia.org/wiki/DFSShttp://en.wikipedia.org/wiki/DFSS -
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WHEN SHOULD SIX SIGMA
BE USED?
Its usage depends on the type of business. In general,
If there are processes that generate a lot of
negative customer feedback, whether that
customer is internal or external, the components
of Six Sigma should be considered as a means to
study and rectify the problem.
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BENEFITS OF SIX SIGMA
Generates sustained success
Sets performance goal for everyone
Enhances value for customers
Accelerates rate of improvement
Promotes learning across boundaries
Executes strategic change
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SIX SIGMA MANAGEMENT
When practiced as a management system, Six Sigmais a high performance system for executing
business strategy.
Six Sigma is a top down solution to helporganizations:
Align their business strategy to criticalimprovement efforts
Mobilize teams to attack high impact projects
Accelerate improved business results
Govern efforts to ensure improvements are
sustained
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KEY ROLES FOR SIX SIGMA
Six Sigma identifies several key roles for its
successful implementation:
Executive leadership Champions
Master Black Belts (Identify projects&
functions) Black Belts (Identify non value added
activities)
Green Belts ( works on small projects )
Top
Bottom
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Implementation roles
Executive Leadershipincludes the CEO and other
members of top management. They are responsible forsetting up a vision for Six Sigma implementation.
Championsare responsible for Six Sigma implementationacross the organization in an integrated manner.
Master Black Belts, identified by champions, act as in-house coaches on Six Sigma. They devote 100% of theirtime to Six Sigma.
Black Beltsoperate under Master Black Belts to apply SixSigma methodology to specific projects.
Green Beltsare the employees who take up Six Sigmaimplementation along with their other job responsibilities.
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TOOLS & TECHNIQUES
7QC tools
Check Sheets (collect data to make improvements)
Pareto Charts( define problem and frequency)
Cause and effect diagram (Identify possible causesto solve problem)
Histogram (Bar charts of accumulated data toevaluate distribution of data)
Scatter diagram (plots many data points andpattern between two variables)
Flow Chart (Identify unwanted steps)
Control charts (Control limits around mean value)
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TRAININGS & CERTIFICATIONS
If you want to make yourself
more valuable and attractive to
employers then get training andcertification
Option ICertification as Six
Sigma Green Belt Option IICertification as Six
Sigma Black Belt
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CONCLUSION
Six Sigma is methodology used for:
Aligning key business processes to achieve those
requirements. Utilizing rigorous data analysis to minimize data
variation in those processes.
Driving rapid and sustainable improvement to
business processes.
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Thank You