skillsoft uk compliance direction · 2019-08-07 · emergency and disaster preparedness fire safety...

2013 Skillsoft EMEACompliance Solutions Client Advisory Forum Event

Skillsoft UK Compliance DirectionChris Thompson

Senior Product Manager,UK Compliance

Norman Ford Vice President Operations,

Global Compliance Solutions

© 2013 Skillsoft Ireland Limited

Grow– a broader and deeper offer

Retain– high quality courses

Refresh– modern look and feel and

new platform

Renew–up to date, endorsed

Respond– what would you like to see?

2

Skillsoft UK compliance direction


Grow - new content


Broader: UK Legal Compliance Solution

Scenario-based presentation relatesthe law to on-the-job responsibilities

Current courses:

• Age Discrimination

• Data Protection Awareness

• The UK Bribery Act 2010

• Diversity in the Workplace

• Freedom of Information Act

• Discrimination in the Workplace


Broader: Legal Content in Development

• Global Code of Conduct Solution• Global Anti-Bribery• Global Antitrust• Global Privacy and Information Security• Global Insider Dealing• Global Conflicts of Interest

• Preventing Harassment in the Global Workplace – Employee and Manager Editions

• The Internet, Social Media, and Electronic Communication

To be available in 7 Languages: Dutch, European Spanish, German, French, Italian, Polish, and UK English

• EU Privacy and Information Security

• EU Antitrust


• Domiciliary care – working on better adapting our care courses for those working in home care situations.

• RPS accreditation of Administration of Medicines in progress

• Common Induction Standards update in line with new NMTS

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Deeper: Care

© 2013 Skillsoft Ireland Limited 7

Deeper: new Health and Safety coursesCourse

Bloodborne Pathogen Awareness

Fall Protection (or Working at Heights)

Protection from Occupational Noise

Ergonomics in the Workplace

Job Hazard Analysis

Industrial Ergonomics

Ladder Safety

Slips, Trips, and Falls

Hand and Power Tool Safety

Forklift Safety Awareness

Course

Defensive Driving Fundamentals

Electrical Safety

Machine Guarding

Emergency and Disaster Preparedness

Fire Safety and Prevention

Using Respiratory Protection

Emergency Response in the Workplace

First Aid – Basic

Lockout/Tagout


This course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident.

Target Audience: This course is intended for all drivers at all levels.

Expected Duration (hours): 1.0

Lesson Objectives: Defensive Driving Fundamentals

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Course example: Defensive Driving

specify concerns to be addressed before and

while driving

identify how to manage distractions while

driving

identify safe driving techniques to avoid

collisions

identify concerns related to blind spots

identify techniques to avoid a collision

identify techniques for driving safely in

adverse conditions

identify appropriate actions to take when

driving in fog

list appropriate responses to driving

emergencies.

What would you like to see?


Retain – quality


Proven ID Model

Proven development system

Flexible to allow for ongoing innovation and change

Unmatched experience in elearning design

13 full-time learning designers

5 senior LDs with over 75 years elearning design experience

Advanced degrees in instructional technology, education, communications, and other related fields

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Quality: Effective Instructional Design

ObjectivesObjectivesObjectives ContentContentContent

InstructionalStrategies InstructionalStrategies InstructionalStrategies AssessmentAssessmentAssessment

Adult Learning TheoryPerformance-Oriented

InstructionMastery Learning

Observation and ModelingSocial Learning Theory

Multiple Modes


Graphically intensive

High use of animations

Energetic delivery of instructional content

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Quality: Engaging Video and Graphics


Comprehensive collections cover a wide range of business needs

Courses are constantly being updated and added in response to customer input

Proven instructional design model and engaging presentation

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Access Skillsoft's huge courseware library

Business Skills

IT Professional

Desktop

Legal Compliance

ES&H

© 2013 Skillsoft Ireland Limited 13

e.g. Business Skills Courseware Professional Effectiveness

Interpersonal Communication

Business Writing

Cross-cultural Communication

Negotiating Essentials

Listening Essentials

Dealing with Conflict

Managing Your Career

Work/Life Balance

Critical Thinking

Building and Maintaining Trust

Business Ethics

Management & Leadership

Managing Organizational Change

Thinking Like a CFO

Management Essentials

Performance Management

Workforce Generations

Employee Onboarding

Essentials of Mentoring

Leadership Essentials

The Voice of Leadership

Project Effectiveness

PMIPMPPMI-ACP

PRINCE2®

PM for non-project managers

Leading Teams

Optimizing Your Performance on a Team

Business Analysis

Sales & Customer

Sales Foundations

Sales Negotiations

Solution Selling

Essential Selling Skills

Customer Service Representative

Customer Service Fundamentals

Customer Focus

Customer Advocacy

Industry Overviews (21 Industries)

Finance, HR & Administration

Finance and Accounting for Non-Financial Managers

Accounting Fundamentals

IFRS Primer

Budgeting Essentials

Essentials of Interviewing and Hiring

Recruiting & Retention

Organizational Behavior

Bus. Strategy & Operations

Six Sigma OverviewGreen BeltBlack BeltChampion

ASQ Certified Manager of Quality/ Organizational Excellence

Operations Management

Risk Management

Managing Customer-Driven Process Improvement

Fundamentals of Globalization

Marketing Essentials


e.g. Books24x7® Solution

Unlimited access to a broad and deep repository of best in class on-demand resources

Thousands of digitised business, technical and engineering books, research reports, book summaries and best practicesWeb-accessible from any location at any time for employees at all levels of an organizationComplete search and browse functionality for targeted results Partnerships with 300+ publishers and analyst firms including:

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Refresh – modern look and feel


Hospitality course refreshCOMPLIANCE

• Foundation Food Safety• Foundation Health and Safety *• APLH *• COSHH• Equality and Diversity• Fire Safety Awareness• First Aid Awareness *

HOSPITALITY SKILLS• Cellar Management *• Licensing Law for Bar Persons *• Customer Service Skills• Food Allergies and Intolerance *• Scottish Licensing Law• Great Grapes of the World *

* - now in progress


Care course refresh

CARE SKILLS• Common Induction Standards • Dementia• Infection Prevention and Control• Administration of Medicines• Food Allergies and Intolerance *• Principles of Safeguarding and Protection• Mental Capacity Act• Customer Care *• Deprivation of Liberties Safeguards *• End of Life Care *

COMPLIANCE• Foundation Food Safety• Foundation Health and Safety – Healthcare *• COSHH• Equality and Diversity• Fire Safety Awareness• First Aid Awareness *

* - now in progress


•

• Modern graphics based, intuitive learner interface

• Assign compliance curriculum as mandatory content based on

administrator-defined “demographic” categories

• Track/report on progress and training completion

• Track offline training events

• Distribute and record receipt of policies and related materials

• Generate automatic e-mails to learners of assigned training

• Integrate with HRIS to simplify administration and share data

New platform: Skillport 8.0


Renew – up to date, endorsed


Network of specialist SME’sand reviewers

HighfieldEDIWSETRPSIndependent consultants

Rolling program to review/renew

Endorsement/Accreditation partners

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How do we keep our courses up to date?

Aim to extend the endorsed course range – any requests?


Growth– a broader and deeper offer

Retain– high quality courses

Refresh– modern look and feel and

new platform

Renew–up to date, endorsed

Respond– what would you like to see?

21

UK compliance direction summary


Respond – what would you like to see?


Contact us:

Chris ThompsonEmail: [email protected]

Call: 07703 883143

Visit: www.skillsoft.com

Norm FordEmail: [email protected]

Call: +1 865 692 4706

Visit: www.skillsoft.com

skillsoft uk compliance direction · 2019-08-07 · emergency and disaster preparedness fire safety...

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